Went and asked for a dark red holiday sparkly nail, after an hour and a half they then tell me they don't have that color or finish that I specifically showed a picture before starting any service. The tech nicked me during the drilling and my ring finger has a small cut and has been sore for days. When I said this clearly wasn't the color, the tech got angry with me. Finally said just to forget it, they then said the shaping of the nails with no color would be $45, then the manager upped it to $55. After wasting my Saturday morning, I had to go find another salon that did a perfect job. I wish this business would have been honest on the front end that they could not give me what I had asked for, before saying they could then not being able to. I left with half done nails, that had leftover color buffed off of them, and had to rush to find another place ahead of a holiday event. Will never go back here. Attached is a photo of what I asked for - a red holiday nail. Attached is a photo of them painting my nails black and putting a PINK cat eye on the pinky to show me it was like the photo I asked for. Please be honest and upfront with your clients if you don't have the proper tools and products so they have the opportunity to decide how their time is spent and/or wasted. read more

Vip Nail Spa - This is what I had shown them at the start of my appointment - Nail Salons Near Me - North Palm Beach, Florida

See all

Erica does a fabulous job! Reliable, timely, pleasant and professiona, and nails look great. DHW read more

I had my nails done by Erica, and she was absolutely wonderful! She was very professional, attentive, and knew exactly what I wanted. My nails came out beautifully--artistic, precise, and elegant. I couldn't be happier with her work and highly recommend her! read more

A place that pays attention to the details! I got a gel manicure for $33 and I am very pleased with the results. I worked with Andy and he offered me water, gave a full massage and didn't rush through it. With gel, I always have the issue that it peels off and i communicated that to him and he went above and beyond to make sure he did everything possible to ensure that doesn't happen. He cut cuticles, buffed nails, did triple coat and even quality checked after. I didn't care to chat a lot today and he respected that and it was a such a relaxing visit. I will be back. read more

See all

Erica is the absolute best! There are not enough words to describe how great a job she does. I am a very picky person who has constant ingrown toenails. Erica is like a surgeon! And she gives the best of the best leg massages! I always come away feeling fabulous! And I always ask for her! read more

Erica is the absolute best and does an incredible job on my hands and feet everytime. highly recommend her!

The facility was clean but I wasn't happy with the service. This place was near to my place. But I may never visit again read more

See all

My husband and I went here for pedicures, had Kelly and Lisa, and they were fantastic! The salon is super cute and extremely clean! Also open on Sunday! Completely will come here again! These ladies are Amazing! We got the Deluxe pedicure and the Paraffin. read more

Vip Nail Spa - Nail Salons Near Me - North Palm Beach, Florida

See all

I have been coming to VIP nail salon for 3 years and they are fabulous!! Everyone is friendly and always accommodating!! I have sent many people there who also love it. I must respond to a view from Joanna L. To expect a free polish change because you did not like the color you chose is entitled! In a service industry All workers should be paid for their service. I overheard her tell the person doing her nails that she wanted a polish change because she did like the color. She did say at that point she wanted it for Free. Only when she went to pay. Everyone that works there were very nice but explained she picked the color and she must pay for color change! No one was rude! She only said that because she did not get it for Free. I was so appalled that she would take money away from the nail tech that I offered to pay for it. They did discount the price for her! You can't order a steak, eat it then go back the next day and say I want a new steak for free because I didn't like the one yesterday! It is sad that she feels so entitled. read more

I was new to town and I made an appointment. When I showed up, a woman giving a manicure to someone else asked (very loudly) what I wanted. I said I had an appointment. She proceeded to yell at me over her client while getting a manicure what I wanted. I said I wanted to talk to whomever was doing my manicure about options. She yelled, well what do you want. By this time the ENTIRE place could hear everything. She didn't seem to understand that I wanted to talk through options. Instead she kept barking at me. I walked out. Will never go back. Looks like a chop shop to me and zero customer privacy or care. read more

Everyone here is really nice. Very friendly and accommodating but the work isn't great. I constantly have different length nails, or poorly shaped nails. My biggest pet peeve is the paint job. It's always uneven and the sides of the nail are neglected, as well as the top of the nail (on gel build). I'm so embarrassed for people to look closely at my nails, bc the workmanship is quite rushed and poor. Even when I point it out is like "oh I can't see the side of the nail".. ?? It's pretty expensive. Which is not a problem when the final product is excellent, but its just not. Will need to find a different salon. At least the place is clean?? read more

I went in today and it was the most comfortable place I can be and the employees were awesome debbie had the best customer service she turned my feet back to life and I just want to thank her for being the best and continuing being the best read more

Vip Nail Spa - Left foot - Nail Salons Near Me - North Palm Beach, Florida

I had my appointment with Debbie. She was very professional and friendly at the same time. Love, love my nails. I will definitely make another appointment. The salon is very nice and the whole staff was very friendly. read more

Absolutely Amazing! Let me start off by saying that I bite my nails and they are disgustingly short. I am a bridesmaid this weekend and needed my nails to look somewhat presentable for it. VIP made my nails look absolutely amazing and had such great customer service. I've been to nail salons where the nail tech basically chastises me for having short nails and it makes the whole process embarrassing. VIP however made me feel very comfortable and made me leave feeling like a princess! I highly recommend this establishment and will be returning. read more

Vip Nail Spa - Nail Salons Near Me - North Palm Beach, Florida

I tried out VIP nails for the first time during my lunch break and got a pedicure. The tech wasn't amazing and had to ask to be harder with massage but she didn't understand me. Unfortunately, the color I picked on the shelf did not look the same once I left and wasn't the bright coral color I thought it was from the bottle. The next day I went and got my nails done and asked if they would fix the color because once I left yesterday I the color was not what I wanted and didn't like it. I expressed I only had an hour to do this because it was during my lunch and Kim said it wouldn't be a problem. The male nail tech was AMAZING. He did my nails beautifully. He also ended up fixing my toe nail color too. When it was time to check out they tried to charge me $15 for a polish change when I was there less than 24 hours ago and came in asking if they would fix it. The receptionist was extremely rude! She said if I picked that color its not anyones fault but my own and I need to pay for services. Kim and another tech ganged up on me agreeing. I expressed where is the customer service? Its not like I went a week without coming back, but I came back the next day, as soon as I could, to get this fixed. Through the back and forth and the condescending comments and rude attitudes I paid $10 plus the nails. Unfortunately, the nail tech missed out because I was going to give him a large tip for him fixing, but how I was treated at the end made me lose all respect for this place. Instead, they lost a customer and have been telling everyone I know. I have asked several people has this happened you picked a nail color at a store or salon and when you left it wasn't the color that showed up in the bottle and everyone has agreed that this should have been fixed by the salon with no charge and attitude towards me. DO NOT COME HERE! Lastly, let's be honest. A pedicure is $30 and a polish change is $15. That is insane! There are many other salons in this area. read more

With VIP, please know there are additional services available. Rita, a professional facialist, provides facials with several options available. My second facial with her was yesterday & friends commented on my skin's improvements! I love what I see in the mirror! read more

Terrible manicure and pedicure! The man doing my nails started arguing with me and literally shoved the plastic screen at me! Do not go here! I asked them to fix this horrible pedicure and they said they would only give me 15% off. GO TO HALO NAILS INSTEAD! read more

Vip Nail Spa - Terrible pedicure - Nail Salons Near Me - North Palm Beach, Florida

I highly recommend VIP Nail Spa. Debbie gave me the best pedicure I have had in very long time. The salon itself is beautiful and very clean. I even brought my boyfriend for his first pedicure and he loved it! Will be going back! read more

T, the technician was rough & did not follow instructions. The polish was applied sloppy. She left one time & after 7 minutes I called the front desk. She was off having pizza. I do not recommend this salon. read more

This was my first time at VIP nail and spa. I was so excited to come here because of the sanitation I read about. Me and my friend came and we received our pedicures. Alison did my pedicure which was nice. She was nice and gentle but I felt my gel pedicure didn't shine like a gel pedicure is supposed to shine. But she was nice. Then I waited 15mins to get my hands done. Kim did my nails and I was far from impressed. That was the quickest full set I ever had. She was rushing that she didn't even realize my nails was shaped properly or paint coat wasn't evenly applied. I was shocked because usually the owners do amazing nails. Kim was nice but she didn't care much for my hands. I will NOT be returning. Plus the price was way too expensive for the service you get. I'm definitely looking elsewhere. Trying nail2k instead. read more

See all

Seems clean enough but the nail tech was so mean and disinterested. Kept making snarky comments about the state of my toes, the color I chose, and that I didn't want the deluxe pedicure. Will not be going back. read more

Place is never too crowded when I go. They take their time with my pedicures which I love! I hate being rushed for a pedicure. I recommend !

Absolutely beautiful & clean nail salon with a wide selection of color polishes. Amazing customer service. Very welcoming & inviting environment. Kim did my beautiful mAni/ Pedi. She's very gently & detail oriented. High recommend this Nail Salon if you want to relax & get pampered. read more

See all

Kind staff. Alison did a great job on my shellac manicure. I've been three times and they've been great each time. Clean space and pleasant atmosphere. read more

See all

Wonderful environment and awesome techs. Followed these girls on their adventure and their new shop is beautiful! read more

Kim is the best! I've also had Emily and Susan and both are great! My gel or dip nails never last as long at any other salon. They know the secret trick here! Kim's new place is beautiful and clean! Many services available including massage WHILE getting your nails done and waxing. It's heavenly! You won't regret coming to VIP. read more

Vip Nail Spa - Nail Salons Near Me - North Palm Beach, Florida

If you're looking for a new Nail Salon, try Vip! My 1st time visit today for a manicure and pedicure, was relaxing and perfect! Debbie was nails, and she was great!! and I also had a nice time talking to her!! Tina did a great!!!! pedicure, with an amazing leg and foot massage, that was way more than 5 mins! (Unusual) Even the price, was great for the service I received! Highly recommend!! read more

Extremely clean, bright, relaxing and excellent work. In today's world, sterilizing everything is so important and they take great care. Love the hot stone pedicure! read more

I love this salon!! The massage chairs are a step above the typical chairs in other salons. Everything is so clean and the staff is great. I always ask for Nancy, because she's really good and so sweet! Treat yourself to the specialty pedicure with massage. So worth it. I drive up all the way from Miami for this wonderful service! read more

Do not go here!! I spent 77 dollars in a pedicure and it looked horrible they redid it and agreed it was horrible made. A week after getting them done the acrylic broke from my pedicure I was not happy and wanted my money back, Kim wanted me to come in for a 3rd time to fix what they did I have gotten cheaper pedicures that last me months. Why do I need to come in 3 times hoping they do the job correctly. Kim told me she wasn't giving me my money back. Go somewhere else!!!!! read more

Normally when I'm a walk in, I have a negative experience because they give me the person with the least amount of time ,or the person nobody else wants. As it so happens I had the best experience ever! Everybody there seem to know what they were doing,and the girl I had was extremely gentle and did a fantastic job. It was so good in fact I have an appointment there later on today for my second visit! I found a new home to do my nails, and highly recommend this place to anybody! Customer service was really great and they weren't pushy, they listened carefully and did exactly what I wanted. It is clean, and the people are friendly.They also have a good color selection which is important to me. read more

Went here at 5:45 ,close to closing and they still did my nails,VERY WELL! Susan did an amazing job and it very good at shaping acrylic nails,very happy with what I got,thank you! read more

cutest set done by debbie, who was supper sweet and outgoing. helping our crazy nail idea come to life. read more

Vip Nail Spa - the cutest set done by debbie - Nail Salons Near Me - North Palm Beach, Florida

Very clean and friendly. Prices are reasonable. Excellent service. I was extremely satisfied and highly recommend.

Kate from VIP Nail Spa did an amazing job!! The whole staff is friendly and every time I've gone I've been satisfied Emily was very kind to my family too. Definitely recommend!! read more

Vip Nail Spa - Dip with tips !! - Nail Salons Near Me - North Palm Beach, Florida

See all

Very clean. They give great manicures and the best pedicures. I feel like I'm in heaven when I come here. Very nice atmosphere. Highly recommend. read more

VIP Nail Spa is amazing! I have been using Kim, the owner for over 15 years, and her entire staff are friendly and very experienced! Her new location is absolutely beautiful from the chandelier to the changing color ceiling lights. The prices are the same as all other salons in the area, but this salon is a must see! Their hot stone pedicure is to die for! read more

Love love love VIP Nail Spa. Kim's is fantastic. The salon is clean, friendly, professional and relaxing. Highly recommend.

Very attentive staff. Clean and personable and men are welcome. Ask for Deborah or Candy