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    Vip Auto House

    4.0 (55 reviews)
    Open 9:00 am - 7:00 pm

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    Car after one month

    Friendly guys! I bought a BMW X3 from them last month in December. I just finished a 2,000 mile road trip and its been great so far. I appreciate how quickly they were able to get the paperwork done. Pricing felt very fair compared to the market while considering mileage and options.

    Tesla model y
    Amber N.

    We bought our car in October - we got an amazing deal and they were so nice! There was a small scratch on the wheel and they agreed to fix it and they pulled through and did. I definitely recommend to you all to buy from here with a piece of mind. Really good guys!

    The car I bought from Paz auto group
    Daisy E.

    I have a Lucid Grand Touring car, we were looking for a daily commute car a 2016 Tesla X this one had tears and holes in the car and the salesman Arman wouldn't let my husband test drive the car unless we agreed on price. What a Joke of a salesman. He stated he's concerned people want to take the used beat up Tesla for a joy ride. MY CAR IS A JOY RIDE not the piece of poopoo you were trying to overprice and sell. Good luck. What a joke of a place (there are other reviews stating they won't let you test drive) *******UPDATING REVIEW: this is the exact kind of narcissism and careless attitude my husband got from this place. They don't care about anyone but themselves and WINNING at whatever cost. They are presumptuous and conceited. He's also staying we offered $5000 less.. why would we offer less if we clearly have funds for the used beat up car?? Run from this place as we can now see they lie and we have paperwork to prove we offered full price... Usually when there's snotty narcissism involved it is because they're hiding something. He could have taken a gentler approach in reply but as you can see they care nothing about the customers and only about themselves. The comment PROVES how careless they are. Want a prestige condition immaculate car go to Paz Auto Group they are extremely nice, HONEST, they care, prices are amazing, and yes, we paid FULL PRICE, and yes we test drove the car. Paz auto group go here.

    Leslie Z. R.

    I bought a 2018 BMW X5 at this dear. I went to 10 different dealerships before them and they were all trying to take advantage of me and overcharging me 3-4k extra fee for accessories. I called and spoke to Arman , immediately I felt completely comfortable when I talked to him. The car is amazing and their customer service was fantastic. I took my car to BMW dealership to do service and complete check up , they couldn't even find anything wrong to recommend. I will definitely buy more cars from them and will recommend them to all my friends and family.

    Favi with new AMG from Fletcher Jones
    Fabian C.

    My friend and I went to go check out the 2011 C63 they had for sale. He was looking to take the car home that day and I was looking to get something for my wife. I asked to test drive a car and Shakim (combover and beard kinda short not too big in size) told me we were wasting his time and blatantly disrespected me. I turned off the car and said I was good on taking the car on the test drive. His claim being "you just want ti test drive my car" I own two Mercedes Benz with lower mileage and of newer years so I really had no point in arguing with bro. Shut off the car and said I was good. They told my buddy they'd call him back for the c63, never reached out to him. Do yourself the favor and go to a real dealership even if you think you can't afford it. You can!!! Ended up grabbing a car from Fletcher Jones Newport Beach, real professionals. P.S they couldn't get my boy approved for 30k loan even with 10.5k worth of trade in lol don't waste your time. My friend got approved for 45k at Fletcher jones $500 a month. Do yourself the favor and go somewhere legit!!! Just realized as well everyone who has had a bad experience here is labeled as a liar or spreading misinformation. LOL what a joke. Wallahi everything I have said on my post is truth. Anyone who attempts to defraud me by saying otherwise will not be taken seriously

    Do not go here. I had a very bad experience with one of the salesman being exceptionally rude to me to the point of even calling me a retard which I take huge offense. Last name was Rajabi.

    delivered to our home
    Lisa C.

    My wife and I purchased a Porsche SUV a few months ago, we are out of state and a bit nervous. With all the photos and phone calls to/from Arman and the documented history he provided, we felt pretty good to go ahead with the purchase. A few months later as owners we have been very happy, the SUV was as advertised in excellent condition. They were very easy to work with and helped us find a transporter to ship the vehicle to us.

    2012 BMW 335is coupe. N54 Powertrain twin-turbo.

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    Bought a used car with Jairo and had a great experience! Honest and straightforward. Thank you VIP! I would recommend this place.

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    2 years ago

    Great service I will definitely recommend this place if your looking to buy a car Will definitely come back here again

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    Arman R.

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    2 years ago

    The best deal we could find. The car was bad a__ too. Thanks guys. Would recommend this place to everybody.

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    5 years ago

    I was very pleased with the advice and help from the VIP AUTO HOUSE team and purchased a Mercedes Benz for a great price

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    Page 1 of 2

    Ask the Community - Vip Auto House

    Review Highlights - Vip Auto House

    My wife and I purchased a Porsche SUV a few months ago, we are out of state and a bit nervous.

    Mentioned in 4 reviews

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    Car World - This was the new price they gave me for the same car.

    Car World

    (397 reviews)

    I bought a 2018 Honda Civic EX with Lima and honestly couldn't be happier. The whole process was…read moresuper smooth and easy, no pressure, no weird vibes. Lima was cool, helpful, and straight up from start to finish, which made everything stress-free. The car was exactly what I was looking for and in great condition. If you're trying to buy a car without the headache, I'd definitely recommend working with Lima. Solid experience all around.

    A very dark car dealership, with employees with dark spirits. If you are sensitive enough... when…read moreyou get to this dealership you will feel a very low, dark, shady energy. I strongly recommend, that you give yourself a better car buying experience and do not waste any of your time or energy here. I came to this dealership early in the day after specifically researching a few cars on their website and speaking with a receptionist. Everyone I spoke with at this dealership went in and out of different personalities, and were very rude to me. One employee snapped at me, an older Hispanic male, it's like they just didn't want to show me the vehicles I wanted to see. Also the main one I was interested in, it was listed incorrectly on the website - but also the staff each gave me a contradicting story about the vehicle one saying it was in the shop, another saying "I just don't want that one because it will be too much to repair" They just did not want to give me service. Also wanted to be controlling. Some people will do all they can you also just try to sabotage something you are trying to do for yourself. I'm actually going to look into starting a lawsuit against them for racial discrimination, and see if I can get the business shut down so no one else has to fee the dark, Evil.... energy they tried to make me feel that day. The owner/manager Mike also did not give me a call back like I asked. Very dark people, I'm calling out every single one of them in 2026. You've been warned, save yourself the headache and truly Low Quality experience, and go to a different car dealership. Many of their vehicles have substantial repairs needed as well, so consider if it is worth it. They also has a gps fee for example of $1500 I think it was; they just got frustrated and more rude towards me- instead of explaining this fee ... I was a new customer, so no of course I'm coming in asking questions ... it was just jealousy, racism, and dark vibes. It's clear that these are small people thinking they have big lives, working at this run down used car dealership ... It's incredible to see. There was maybe one person in there you could tell her clear energy, the rest ... all murky people. If I were you, I would not go to this dealership; or prepare yourself for any charming they may try to do on you- appearing polite, but they are entirely something else. God Bless All.

    Elegant Auto Sales - Scratches on exterior driver side back end, Lexus GS

    Elegant Auto Sales

    (41 reviews)

    I came in ready to buy a ~$30K (after taxes) car TODAY, on my credit card, on the spot. I knew…read moreexactly which car I wanted, but there were a couple of other good options too, including a Model S. They (Mario and some other guy) acted like they didn't even want to give a test drive of ANY car. Because I'd just been in an accident, I needed to make sure the suspension actually felt like a luxury car. LOOK--I've been buying cars for a looooooooong time, especially sports and LUXURY cars. This was hands-down the ABSOLUTE WORST car-buying experience I've ever had. I was looking at three cars I was ready to buy TODAY, and what these idiots didn't realize is I needed to leave with a car today. While I was waitin to testdrive the Model S, they kept asking me, "How are you going to pay for it?"--as if I'm broke--before even letting me drive the cars, AND as if I OWE them an answer... DUDE, we're not even near that part of the process yet! THIS is the WEIRDEST SHI* I've ever experienced in my entire f*ing life. At Lexus they wine and dine you, free cappuccinos, snacks pastries popcorn.. give as much time is necessary getting you comfortable in the dealership. This is why Ive spend $70,000, $45,000 on a car there. These idiots didn't get the memo!! So OF COURSE I left when they made it feel uncomfortable. I go to another car dealership which didn't have anything I was interested in. but I met this young Asian guy from Korea who was also car shopping. he was looking for a convertible Mustang or convertible bmw. elegant cars had a convertible BMW in his price range! they LITERALLY had a DOUBLE SALE OPPORTUNITY!! I came back specifically to test drive the Tesla Model S, butNOW i brought this new friend who was ready to buy rt away... and again they're asking how I'm going to buy it without first making sure I even like the car. then even though the BMW convertible is listed online for sale they told the Korean boy that the BMW wasn't working at all..! I was like wtf!? I asked about the car earlier they never told me that! #HELLASHADY That's not how you sell ANY f*ing thing. Danny brought out a paper with the Model S's price, title and taxes total of almost 30k and I'm wondering why! like I already know what the price is, the price is no problem for me, and I STILL hadn't test drove the car yet!!! so it was just the strangest interaction that just was hella awkward which challenges explanation. Their hella f*ed attitude lost an EASY $30K LAY-DOWN. All they had to do was let me test-drive the two cars I was interested in. I would have paid and left! But in this scenario I simply just left LOL #DUMB #EXTRADUMB I honestly started questioning whether they sell cars AT ALL.

    I purchased a beautiful 2012 GMC Terrain with only 58,000 miles on it in December 2024. It was a…read moreno hassle very pleasant experience, and the price was very reasonable. The salesmen were friendly and helpful. Because the vehicle was older than a 2016, no bank or credit union would finance it so I did financing through the dealership. Even though I have good credit, they still gave me a 12% rate. I would have given 5 stars with a more reasonable finance rate. Overall I would recommend them, but get your own financing if you can.

    South Bay Ford Sales

    South Bay Ford Sales

    (885 reviews)

    I recently purchased a Ford Mustang Mach-E from South Bay Ford. This was the first car I had…read morepurchased in over 10 years because I really dislike the car buying process. The guys, Mike Covani and Brendan Lenehan made the process so easy! I was shocked. I'm 65 so I have purchased a lot of cars in my life, and this was BY FAR the easiest and best car buying experience I have ever had. They found me the exact car I wanted, worked with me on all the bells and whistles and got me off the lot with my new car for far less than I expected to pay. I just can't say enough about what a pleasant experience it was. Everyone I dealt with at the dealership was friendly and helpful and I felt very comfortable. And I love my new car!

    I recently brought my vehicle into this dealership for a recall service and unfortunately had a…read morevery disappointing experience. When I dropped off my car, the paint on the hood was in good condition with no clear coat damage or chipping. After picking up my vehicle, I immediately noticed multiple areas of chipped paint -- some down to primer and even bare metal -- along with visible clear coat damage and stripped coating on the hood. I brought this to the attention of the service manager, but instead of properly addressing the concern, I was told the damage was caused by "rocks" and that the clear coat stripping was due to "water penetration." These explanations do not make sense given that the vehicle was in the dealership's possession during the service and did not have these issues beforehand. I The vehicle was also washed by the dealership during service. Given that the paint damage and stripped coating appeared immediately after pickup, it is reasonable to conclude the damage may have occurred during that process, especially considering the severity of the clear coat removal." This appears to be a clear case of lot damage that occurred while the vehicle was under the dealership's care. The lack of accountability and dismissal of the issue by management is extremely concerning. I am not questioning warranty coverage -- I am pointing out that my vehicle was returned to me in worse condition than when I left it, which should fall under dealership responsibility. Keep in mind this is a 2024 Mustang - damage to the paint at that severity and not taking accountability is not professional. I am hoping this can still be resolved properly, but based on my current experience, I would advise others to thoroughly inspect their vehicles before and after service.

    Subaru Pacific - September 15th Third Thursday Customer Appreciation Event!

    Subaru Pacific

    (1.7k reviews)

    I want to recognize Julio in the Parts department at Subaru Pacific. I needed to order new parts…read moreafter my son accidentally hit a tree, breaking the side mirror and indicator on the driver's side. Julio was incredibly helpful in identifying the correct parts. Even when the warehouse accidentally shipped the wrong item, he took immediate action to correct the order and ensure I got what I needed. What truly sets Julio apart is that he actually took the time to show me how to install the side mirror and indicator myself. His professional knowledge and commitment to excellent customer service are outstanding. I truly appreciate his help and highly recommend him to anyone needing assistance!"

    I never write reviews but…read more.. I came in to purchase a 2019 Subaru Impreza with a 720 credit score and $5,000 cash down -- a serious buyer ready to sign. During the financing process they tried to slip a $1,000 USWC warranty package into my contract without clearly disclosing it, which kept my monthly payment the same while quietly increasing my total loan amount. I caught it and had it removed. They agreed to a car wash as part of the deal, but after the wash was done the car was still visibly dirty. It was at that point I reasonably asked for a full detail to make sure the car I was about to spend $20,000 on was actually clean. Along with that I asked for a full tank of gas and an oil change credit -- basic customer appreciation on a deal of this size. Manager Manny Alba refused all three requests and told me the dealer was 'losing money' and that they sell hundreds of cars. That response from Manny ended the deal. I took my $5,000 back and walked out. A manager who talks to customers like that before they sign says everything about how you'll be treated after. Read every page of your contract carefully here -- especially the itemization page where add-ons can quietly appear. There are dealers in LA who actually value your business. Subaru Pacific is not one of them. If I could give 0 stars I would. If you're a dealer and are seeing this. Please contact me I'm ready to make a deal today. Thank you. Juan

    Hawthorne Auto Square

    Hawthorne Auto Square

    (232 reviews)

    Mohamed and Javier Jr were incredible! I am completely in love with my new car. They made the…read moreprocess easy and smooth. Mohamed provided solutions to any and every crossroads we accrued. I would definitely recommend Hawthorne Auto Sales to family and friends.

    Scammers!! Do not purchase a vehicle from this place!!…read more I had a very disappointing experience with Hawthorne Auto Square. I purchased (financed through my own bank- so basically purchased the car out right) a vehicle less than 30 days ago that began shutting off while driving, which is a serious safety issue. When I brought it back, they claimed nothing was wrong and failed to provide any written diagnostic report--even after saying one existed. When they agreed to unwind the deal, things got worse. I was asked to sign a bill of sale with no amount listed, which is completely unacceptable. There was also no clear written confirmation that my loan would be fully paid off. To make matters worse, the general manager escalated the situation by having employees call the police during what was simply a customer dispute. I was calm, cooperative, and just trying to resolve the issue. Overall, there was a lack of transparency, professionalism, and accountability. I would strongly advise others to proceed with caution when dealing with this dealership. Jimmy, the GM, does not know how to manage a business or deal with customers. I have filed complaints with the dmv, bbb, California attorney general and the federal trade commission. After reading the reviews (I should have done this first), this place needs to be stopped. They prey on people who have poor knowledge and poor credit.

    Hawthorne Motors Express - Used Cars Lot

    Hawthorne Motors Express

    (180 reviews)

    Sarah and Vicky are exceptionally the best when it comes to getting you behind the wheel. Very…read moreprofessional and nice. This is a family owned and managed business and they treated me and the wife like family. We will keep coming back! Thank you:) Jerry

    We purchase a vehicle around August 2024. Very friendly staff, a family business who treat their…read morecustomers with respect and are considerate while accommodating. Purchasing the vehicle was an easy process. We offered full cash for the vehicle and asked if the price would be negotiable, there was little to no wiggle room, so we did half cash and half finance. Drove the vehicle home the same day. On Thanksgiving evening (on our way out) the transmission went out while on the freeway. Car was loaded with the entire family, had to get the car towed to the mechanic while Ubering to our destination. We spent a couple thousand dollars in fixing the transmission, and a few hundred bucks on the tow truck along with the uber on Thanksgiving night. We haven't driven the truck for even 1000 miles and already replaced the transmission, which gives this place a 1 star rating. We did not call when the transmission went out, didn't think we'd get any consideration since we were considered owners of the vehicle already. However, we called 1-week after they responded to our google review and until today, we have not received follow up. If a follow up is received, I will post an update. The entire family was friendly and helpful throughout the purchasing process. My conclusion on this experience: I purchased a used vehicle at Hawthorne Motors Express and the transmission went out 3 months after owning it. *we are proud owners of 2 previously owned vehicles, which were purchased from Enterprise Car Sales. I know where I'll be going for my next car.

    Vip Auto House - car_dealers - Updated May 2026

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