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    Hawthorne Auto Square

    2.7 (233 reviews)
    Closed 8:00 am - 8:00 pm

    Services - Hawthorne Auto Square

    Auto loan

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    Interior door pull

    Terrible service. If I could give negative stars i would. They did the bare minimum on the fixes that they had to do prior to getting the car. The floor is changed and not securely laid down properly. The interior door pull pocket cap was never replaced. The center council was on its last legs and on top of that; don't have a functioning horn since receiving said car but since my grandmother went over the thousand miles by 85 they turned me around at the door. Obviously buying a used car there's going to be minor issues, but once those minor issues start adding up to larger issues, it becomes a problem. terrible terrible terrible :/ misleading liars.

    My 2021 Nissan Altima!
    Cody B.

    I moved to LA 3 years ago and about 9months ago the VW Passat that I drove from Texas "gave up the ghost" on the 2 while I was driving to work. No problem... we just became a one car household. However, that can be a tricky circumstance so after a lot of talking and looking at budgets... I decided to get another car. I couldn't be more happy with Hawthorne Auto Square! Geo and Louis took GREAT care of me! They have gained a life long customer! I'll always come back to Hawthorne Auto Square! Thank you all!

    CHECK ENGINE LIGHT STAYED ON EVERY SINCE I LEASED THE CAR

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    2 months ago

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    4 days ago

    Got approved fast ! Most definitely recommend customer service is great they have a good selection of vehicles

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    1 month ago

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    3 months ago

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    28 days ago

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    1 month ago

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    Sammy B.

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    4 months ago

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    2 months ago

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    10 months ago

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    11 months ago

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    2 months ago

    Auto nation comes threw helpful friendly and they work for you beautiful people beautiful car I'm ready to ride thanks auto nation

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    8 months ago

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    9 months ago

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    5 months ago

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    1 year ago

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    2 years ago

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    7 months ago

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    8 months ago

    Customer service was awesome, quality cars. If you need a ride check out Hawthorne Auto Square.

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    9 months ago

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    1 year ago

    Got the best service from Mohammed on the phone today! And the 6 month warranty makes me so happy and eager to buy from this dealership

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    10 months ago

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    1 year ago

    They the #1 dealer in Los Angeles!! Do check them out. They the only ones that approved me in all of LA. I'm soo happy!!!

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    2 years ago

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    1 year ago

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    1 year ago

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    1 year ago

    Tea was kind and did a great job of informing me about car dealerships in la :) she mentioned they've been in business for 25 years.

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    1 year ago

    Business owner information

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    Sammy B.

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    1 year ago

    promo model she was very informative. Had a great attitude and I will be coming to dealership next week to get a new car.

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    1 year ago

    Great energy, informative, and will be back tomrw to get a new car! my sister recommended this dealership!

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    1 year ago

    The Customer Service and the selection here are Great. This is nice spot for Hawthorne CA!!!

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    1 year ago

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    2 years ago

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    1 year ago

    Great Services, dealership was super clean, I will be back and getting a dodge right in front of building.

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    1 year ago

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    4 years ago

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    1 year ago

    great service, informative associate with positive attitude, Tia recommended this place to help me build my credit after car purchase!

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    2 years ago

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    1 year ago

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    Sammy B.

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    1 year ago

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    Page 1 of 6

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    Review Highlights - Hawthorne Auto Square

    My experience with Mohamed, Sean and Jimmy the General Manager at Hawthorne Auto Square was much different.

    Mentioned in 20 reviews

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    Car World - This was the new price they gave me for the same car.

    Car World

    (397 reviews)

    I bought a 2018 Honda Civic EX with Lima and honestly couldn't be happier. The whole process was…read moresuper smooth and easy, no pressure, no weird vibes. Lima was cool, helpful, and straight up from start to finish, which made everything stress-free. The car was exactly what I was looking for and in great condition. If you're trying to buy a car without the headache, I'd definitely recommend working with Lima. Solid experience all around.

    A very dark car dealership, with employees with dark spirits. If you are sensitive enough... when…read moreyou get to this dealership you will feel a very low, dark, shady energy. I strongly recommend, that you give yourself a better car buying experience and do not waste any of your time or energy here. I came to this dealership early in the day after specifically researching a few cars on their website and speaking with a receptionist. Everyone I spoke with at this dealership went in and out of different personalities, and were very rude to me. One employee snapped at me, an older Hispanic male, it's like they just didn't want to show me the vehicles I wanted to see. Also the main one I was interested in, it was listed incorrectly on the website - but also the staff each gave me a contradicting story about the vehicle one saying it was in the shop, another saying "I just don't want that one because it will be too much to repair" They just did not want to give me service. Also wanted to be controlling. Some people will do all they can you also just try to sabotage something you are trying to do for yourself. I'm actually going to look into starting a lawsuit against them for racial discrimination, and see if I can get the business shut down so no one else has to fee the dark, Evil.... energy they tried to make me feel that day. The owner/manager Mike also did not give me a call back like I asked. Very dark people, I'm calling out every single one of them in 2026. You've been warned, save yourself the headache and truly Low Quality experience, and go to a different car dealership. Many of their vehicles have substantial repairs needed as well, so consider if it is worth it. They also has a gps fee for example of $1500 I think it was; they just got frustrated and more rude towards me- instead of explaining this fee ... I was a new customer, so no of course I'm coming in asking questions ... it was just jealousy, racism, and dark vibes. It's clear that these are small people thinking they have big lives, working at this run down used car dealership ... It's incredible to see. There was maybe one person in there you could tell her clear energy, the rest ... all murky people. If I were you, I would not go to this dealership; or prepare yourself for any charming they may try to do on you- appearing polite, but they are entirely something else. God Bless All.

    Elegant Auto Sales - Scratches on exterior driver side back end, Lexus GS

    Elegant Auto Sales

    (41 reviews)

    I came in ready to buy a ~$30K (after taxes) car TODAY, on my credit card, on the spot. I knew…read moreexactly which car I wanted, but there were a couple of other good options too, including a Model S. They (Mario and some other guy) acted like they didn't even want to give a test drive of ANY car. Because I'd just been in an accident, I needed to make sure the suspension actually felt like a luxury car. LOOK--I've been buying cars for a looooooooong time, especially sports and LUXURY cars. This was hands-down the ABSOLUTE WORST car-buying experience I've ever had. I was looking at three cars I was ready to buy TODAY, and what these idiots didn't realize is I needed to leave with a car today. While I was waitin to testdrive the Model S, they kept asking me, "How are you going to pay for it?"--as if I'm broke--before even letting me drive the cars, AND as if I OWE them an answer... DUDE, we're not even near that part of the process yet! THIS is the WEIRDEST SHI* I've ever experienced in my entire f*ing life. At Lexus they wine and dine you, free cappuccinos, snacks pastries popcorn.. give as much time is necessary getting you comfortable in the dealership. This is why Ive spend $70,000, $45,000 on a car there. These idiots didn't get the memo!! So OF COURSE I left when they made it feel uncomfortable. I go to another car dealership which didn't have anything I was interested in. but I met this young Asian guy from Korea who was also car shopping. he was looking for a convertible Mustang or convertible bmw. elegant cars had a convertible BMW in his price range! they LITERALLY had a DOUBLE SALE OPPORTUNITY!! I came back specifically to test drive the Tesla Model S, butNOW i brought this new friend who was ready to buy rt away... and again they're asking how I'm going to buy it without first making sure I even like the car. then even though the BMW convertible is listed online for sale they told the Korean boy that the BMW wasn't working at all..! I was like wtf!? I asked about the car earlier they never told me that! #HELLASHADY That's not how you sell ANY f*ing thing. Danny brought out a paper with the Model S's price, title and taxes total of almost 30k and I'm wondering why! like I already know what the price is, the price is no problem for me, and I STILL hadn't test drove the car yet!!! so it was just the strangest interaction that just was hella awkward which challenges explanation. Their hella f*ed attitude lost an EASY $30K LAY-DOWN. All they had to do was let me test-drive the two cars I was interested in. I would have paid and left! But in this scenario I simply just left LOL #DUMB #EXTRADUMB I honestly started questioning whether they sell cars AT ALL.

    I purchased a beautiful 2012 GMC Terrain with only 58,000 miles on it in December 2024. It was a…read moreno hassle very pleasant experience, and the price was very reasonable. The salesmen were friendly and helpful. Because the vehicle was older than a 2016, no bank or credit union would finance it so I did financing through the dealership. Even though I have good credit, they still gave me a 12% rate. I would have given 5 stars with a more reasonable finance rate. Overall I would recommend them, but get your own financing if you can.

    Finance Auto Sales - NEW FAS LOGO

    Finance Auto Sales

    (134 reviews)

    I had a great experience with Auto Finance. First, Fernando is awesome! Both he and Raul helped me…read morecomplete the loan process quickly and smoothly and explained all of my options. I was aware that my finance rate wouldn't be great, but that it to be expected when you have a low credit rating. Yes, you can pay for a car fully, but I didn't have that kind of cash (or time) and would like to rebuild my credit by paying off a car. I am climbing myself out a major whole for student loans that obliterated my credit! And either I would be turned down flat out or offered a ridiculous rate for a car I didn't even want. At least if I'm going to spend more money for a horrendous credit score, I want to actually LIKE the car I'm driving and Fernando found a car I LOVE. As soon as the car arrived to their lot, I claimed it as mine and Fernando secured the car for me quickly and updated me frequently on when I could come and pick it up (usually, you would have your car the same day, but again, I claimed a car that arrived to their lot that very day). I've had the car for a month now and there are no issues. Also, I was able to pay partially on my down payment and instead of a car note for the next few months, I'm paying my down payment which helps me to have a lower car note monthly! The other reviews here sound tragic and was the opposite of my experience so for once, I'm actually happy I didn't read any reviews beforehand because I am a very happy customer and have referred others to Auto Finance.

    I could give zero stars I would do it do. not buy a car here. it's a trap! customer service is…read morehorrible, very rude. You ask questions and it they don't know the answer they hung up on you. My son has a car with this company and he goes through the same thing. DO NOT WASTE your money on this company. I would not recommend this company. poor service, rude and no respec.

    Cal Auto Net - Me in the main office

    Cal Auto Net

    (77 reviews)

    Whatever you do... CHOOSE ANOTHER DEALERSHIP!! Run for the hills! One of the worst experiences of…read moremy life. Very deceitful, unprofessional, and unorganized. Sure they'll finance you.. but it's not worth it in the least. A cautious hit or miss. I purchased a 2018 Acura TLX in 2023--they stated there was no past damage or issues. During the test run the car wouldn't even start!! They panicked and whipped out the ol' battery charger and told me to go inside to discuss financing while they worked on the car (first red flag). Discussed financing and went back out to see the vehicle, they continued with the battery charger since it was still having issues (second red flag).. why display or attempt to sell a car that won't even start? Eventually they claimed they "replaced" the battery (found out they didn't). Made it home, & a WEEK later.. the ENGINE FAILED!! I went through hell with the financing company as I still had to make payments despite the car being out of commission for FOUR MONTHS!! It was covered under warranty, however, the auto shop claimed the engine had shards of metal & attempted to point the finger at me although I only had the car for a week. A loaner vehicle was also promised--but I was given the runaround & eventually lied to about accommodations during that difficult time. All in all, their methods were unprofessional, haphazard & performed bare minimum to resolve issues only enough to cover themselves. I read bad reviews beforehand but thought "what are the chances of it happening to me" & low & behold.. it happened. Please be cautious & very thorough before committing to this dealership. Too bad I couldn't leave 0 stars. I would have sued if I had the time, opportunity, & lived closer

    Horrible customer service. They'll laugh at you and make you feel like you need to put down more to…read morebuy a vehicle. I stated I had 2,495$ down on a 7,495$ BMW and the dealership laughed and stated so you don't even have 2,500$ down. The dealerships has many uncomfortablities and unprofessionalizm tactics & harassment.

    Walden Automotive - 2015 Tesla Model S 85

    Walden Automotive

    (22 reviews)

    They sold me a faulty vehicle. On my first day off the lot, I had to bring it back for repairs…read more Unfortunately, they don't even perform correct repairs and insist that if you have a warranty, it will take care of it. I took the vehicle to Pep Boys and got an estimate of $2000 for repairs. I was very disappointed with the service and quality I received. I recommend anyone considering buying from here to do their due diligence and go to a better dealer. I have a feeling there are some shady dealings going on here. UPDATE: It has been a week, and the dealership has decided not to offer any assistance or support. The only reason I chose to purchase a vehicle from this location was because Erick is a family member, and I trusted that he would take care of us. Unfortunately, that was not the case. I now have to pay out of pocket to repair the vehicle. Erick was aware from the beginning that the vehicle had existing issues but proceeded with the sale regardless. I am extremely disappointed with the experience and would strongly advise others not to take the risk of purchasing a vehicle here. Additionally, I understand the dealership plans to relocate soon, and I will make sure to inform others so they can avoid going through a similar situation. Me vendieron un vehículo defectuoso. El primer día después de sacarlo del concesionario, tuve que llevarlo de vuelta para reparaciones. Lamentablemente, ni siquiera hacen las reparaciones correctamente y insisten en que, si tienes una garantía, eso se encargará del problema. Llevé el vehículo a Pep Boys y me dieron un presupuesto de $2000 por las reparaciones. Quedé muy decepcionado con el servicio y la calidad que recibí. Recomiendo a cualquiera que esté pensando en comprar aquí que investigue bien y acuda a un concesionario mejor. Tengo la sensación de que hay algunos manejos sospechosos en este lugar. ACTUALIZACIÓN: Ha pasado una semana y el concesionario ha decidido no ofrecer ningún tipo de ayuda ni apoyo. La única razón por la que elegí comprar un vehículo en este lugar fue porque Erick es un familiar, y confié en que nos atendería correctamente. Lamentablemente, no fue así. Ahora tengo que pagar de mi bolsillo para reparar el vehículo. Erick sabía desde el principio que el vehículo tenía problemas, pero aun así procedió con la venta. Estoy sumamente decepcionado con la experiencia y recomiendo encarecidamente que nadie corra el riesgo de comprar un vehículo en este lugar. Además, tengo entendido que el concesionario planea cambiar de ubicación pronto, y me aseguraré de informar a otros para que no pasen por una situación similar.

    They sold me a faulty car and when I called to see direction, they would not pick up their phone or…read moreanswer now I'm stuck with the payment and contacting in the attorney for dealership fraud

    Hawthorne Motors Express - Used Cars Lot

    Hawthorne Motors Express

    (180 reviews)

    Sarah and Vicky are exceptionally the best when it comes to getting you behind the wheel. Very…read moreprofessional and nice. This is a family owned and managed business and they treated me and the wife like family. We will keep coming back! Thank you:) Jerry

    We purchase a vehicle around August 2024. Very friendly staff, a family business who treat their…read morecustomers with respect and are considerate while accommodating. Purchasing the vehicle was an easy process. We offered full cash for the vehicle and asked if the price would be negotiable, there was little to no wiggle room, so we did half cash and half finance. Drove the vehicle home the same day. On Thanksgiving evening (on our way out) the transmission went out while on the freeway. Car was loaded with the entire family, had to get the car towed to the mechanic while Ubering to our destination. We spent a couple thousand dollars in fixing the transmission, and a few hundred bucks on the tow truck along with the uber on Thanksgiving night. We haven't driven the truck for even 1000 miles and already replaced the transmission, which gives this place a 1 star rating. We did not call when the transmission went out, didn't think we'd get any consideration since we were considered owners of the vehicle already. However, we called 1-week after they responded to our google review and until today, we have not received follow up. If a follow up is received, I will post an update. The entire family was friendly and helpful throughout the purchasing process. My conclusion on this experience: I purchased a used vehicle at Hawthorne Motors Express and the transmission went out 3 months after owning it. *we are proud owners of 2 previously owned vehicles, which were purchased from Enterprise Car Sales. I know where I'll be going for my next car.

    Hawthorne Auto Square - usedcardealers - Updated May 2026

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