I purchased a low-mileage Lexus from Car Lux after comparing several dealerships in the area. The…read moreselection of luxury and late-model used vehicles was impressive, and the salesperson gave me plenty of time to inspect the car and take it for a test drive. The financing process took a little longer than I expected, but everything was explained clearly in the end. Overall, I'm happy with the vehicle and would shop here again.

What an absolute waste of my time today. They dont deserve 1 star. I was assaulted by an employee…read morehere because I walked out of the door while they were trying to run a scam on me. Yesterday I requested these parasites give buyer's order and I never received it. That's when I should have walked out. Yesterday, hours upon hours of my time was wasted because they were trying to pressure me into accepting financing from them. My own fault for letting these crooks waste my time yesterday. And my own fault for coming back the second day to let them waste my time some more. For those who dont know or too lazy to Google it: A buyer's order is an official, itemized document from a car dealership that outlines the exact agreed-upon terms, pricing, and vehicle details before a car purchase is finalized. Car salesmen often resist giving out a buyer's order because it allows you to leave, shop their price at competing dealerships, or secure cheaper outside financing from your own bank or credit union. A legal buyer's order forces them to tie every single dollar to a legitimate, accountable line item. Without it, they could treat your wallet like a moving target and tack on hidden fees and other charges like they just tried to pull on me today. Absolutely disgusting. I came in with my own financing from my employer's credit union. My credit union approved me for $19,604. Today, Car Lux tried to get me to pay $2400 for some made up fees when I have still never received a buyer's order. They showed me a print out of a DEALER MANAGEMENT SYSTEM PORTAL showing the price of the car. The manager straight up lied to my face and told me that printout of that portal was a buyer's order. Are you kidding me???? These people prey on naive people and they literally BANK on people being stupid enough to fall for their BS; your inability to think critically makes them money. I asked again for a buyer's order, and the employee Ken disappeared for what seemed to be almost 10 mins, only to come back with what I didnt ask for. He handed me a RETAIL INSTALLMENT SALE CONTRACT. That is NOT a buyer's order!!! I have wasted precious hours of my life dealing with these delinquents just to get a car!! I have been at this place since 12:00 pm!! When I received the retail installment sale contract, I prepared to leave. On my way out the door I said "I know you people wont make a commission off of me if I use 100% of my financing, which is why you are trying to charge me fees you just made up when I haven't received a buyer's order". I walked out the door and across the lot to leave the premises, and a car salesman I havent had any contact with yesterday or today prior to this ordeal popped out of nowhere and assaulted me trying to snatch the retail installment contract papers out of my hand!! He said the papers were his. Um excuse me these papers have MY information on them!! There is nothing confidential about you on any of these papers!! There is a review on Car Lux's Google review with someone saying this place tacked on the optional AMO to increase their sister's loan. This exactly the same BS they tried to pull on me. They asked me to pay the $2,400 loan increase. They also pressured that person's sister to use the full amount of her pre approved loan. That is exactly what the manager here tried to do to me by using my credit union's 125% bank limit as an excuse to max out my loan for their own profit. I was approved for $19,604 and they tried to increase the loan to $22,0004!!! And tried to pressure me into paying them the $2400 out of pocket to drive the car off the lot. What a bunch of disgusting lowlife subhumans. I will be sure to sue this place for assault!

BEE and finance good customer service help me out with finding a suitable payment for me all around…read more5 stars

Mr Bee in finance was able to get me what i wanted!!,Easy and fast!! i would recommend this to all…read moremy friends and family.

I came in ready to buy a ~$30K (after taxes) car TODAY, on my credit card, on the spot. I knew…read moreexactly which car I wanted, but there were a couple of other good options too, including a Model S. They (Mario and some other guy) acted like they didn't even want to give a test drive of ANY car. Because I'd just been in an accident, I needed to make sure the suspension actually felt like a luxury car. LOOK--I've been buying cars for a looooooooong time, especially sports and LUXURY cars. This was hands-down the ABSOLUTE WORST car-buying experience I've ever had. I was looking at three cars I was ready to buy TODAY, and what these idiots didn't realize is I needed to leave with a car today. While I was waitin to testdrive the Model S, they kept asking me, "How are you going to pay for it?"--as if I'm broke--before even letting me drive the cars, AND as if I OWE them an answer... DUDE, we're not even near that part of the process yet! THIS is the WEIRDEST SHI* I've ever experienced in my entire f*ing life. At Lexus they wine and dine you, free cappuccinos, snacks pastries popcorn.. give as much time is necessary getting you comfortable in the dealership. This is why Ive spend $70,000, $45,000 on a car there. These idiots didn't get the memo!! So OF COURSE I left when they made it feel uncomfortable. I go to another car dealership which didn't have anything I was interested in. but I met this young Asian guy from Korea who was also car shopping. he was looking for a convertible Mustang or convertible bmw. elegant cars had a convertible BMW in his price range! they LITERALLY had a DOUBLE SALE OPPORTUNITY!! I came back specifically to test drive the Tesla Model S, butNOW i brought this new friend who was ready to buy rt away... and again they're asking how I'm going to buy it without first making sure I even like the car. then even though the BMW convertible is listed online for sale they told the Korean boy that the BMW wasn't working at all..! I was like wtf!? I asked about the car earlier they never told me that! #HELLASHADY That's not how you sell ANY f*ing thing. Danny brought out a paper with the Model S's price, title and taxes total of almost 30k and I'm wondering why! like I already know what the price is, the price is no problem for me, and I STILL hadn't test drove the car yet!!! so it was just the strangest interaction that just was hella awkward which challenges explanation. Their hella f*ed attitude lost an EASY $30K LAY-DOWN. All they had to do was let me test-drive the two cars I was interested in. I would have paid and left! But in this scenario I simply just left LOL #DUMB #EXTRADUMB I honestly started questioning whether they sell cars AT ALL.

I recently purchased a car from Elegant Auto Sales. I just wanted to wait a few months of owning…read morethe car before leaving a review. I called Elegant Auto Sales and scheduled a next day appointment with Mario for the car I was interested in. When I arrived, I was quickly greeted by Mario and another employee there. After visually inspecting the car, I went on a test drive with Mario. I appreciated the fact that I wasn't rushed during the test drive, unlike other dealerships I've been to in the past. It gave me the confidence that they weren't trying to hide any issues with the car. Satisfied with the test drive, I decided to purchase the car that same day. When I mentioned I would be paying in cash, Mario offered to drive me to the bank so I can purchase a cashier's check. I've visited numerous dealerships before with the intention of paying in cash, but none of them have ever extended such an offer. Since I had taken an Uber to the dealership, I took Mario up on his offer. I've owned the car for six months now and it's running great with zero problems. I've noticed that most of the negative reviews are from people who chose to finance their car and are angry with the high interest rates. If you're paying cash, like I did, you won't have to worry about that. My only complaint is that it took two months to get my car registration in the mail. I don't know whether this was the dealership's fault or the DMV's fault, but it made things really inconvenient for me since I was unable to insure the car without the registration. TL;DR: If you're paying cash, this is a good place to buy a car. I'll definitely be recommending this car dealership to people I know.

Pleas stop saying that you car about customers. I put down 7500 from a settlement handled by…read moreMaximus Law who is the son of the owner of Car World. In the guise that you guys were doing me a favor. The car was totaled even though it was not a total loss. This is done because it leaves the consumer without s car or without a down payment. Predatory practices. The idea is for yogi to never own the car.

A Scammer on offer up called Jafer J. Sent me to this dealership and he didn't show up. My main…read morereview was removed by Yelp because I asked to report the cyber scams officially

I could give zero stars I would do it do. not buy a car here. it's a trap! customer service is…read morehorrible, very rude. You ask questions and it they don't know the answer they hung up on you. My son has a car with this company and he goes through the same thing. DO NOT WASTE your money on this company. I would not recommend this company. poor service, rude and no respec.

Very helpful, made the effort to get me in the car I wanted, more than happy to recommend someone…read moreto this dealership -Ortiz B

Just purchased a truck from here. Satisfied with our deal,…read moresalesman Moe, Conner in finance were great. In and out. Thank you...

Avoid at all costs. So many other dealerships you can go to that are trustworthy and with genuine…read moresellers. All these people do is scam you and sell you crappy cars. We were sold a car with AC not working and they didn't disclose that with us at all. During the driving trial he kept messing with it pretending to adjust it knowing it wasn't functioning. There was another car part we had to replace they didn't tell us about. They don't disclose everything they should and they have so many undisclosed fees. I truly don't understand how they're still open.

Great service from start to finish! I purchased my 2016 BMW F30 340i here and got a great deal. The…read moreowner personally helped me throughout the entire process, made scheduling my appointment quick and easy, and ensured everything went smoothly. I highly recommend this dealership to anyone looking for a great vehicle and excellent customer service!

They sold me a faulty vehicle. On my first day off the lot, I had to bring it back for repairs…read more Unfortunately, they don't even perform correct repairs and insist that if you have a warranty, it will take care of it. I took the vehicle to Pep Boys and got an estimate of $2000 for repairs. I was very disappointed with the service and quality I received. I recommend anyone considering buying from here to do their due diligence and go to a better dealer. I have a feeling there are some shady dealings going on here. UPDATE: It has been a week, and the dealership has decided not to offer any assistance or support. The only reason I chose to purchase a vehicle from this location was because Erick is a family member, and I trusted that he would take care of us. Unfortunately, that was not the case. I now have to pay out of pocket to repair the vehicle. Erick was aware from the beginning that the vehicle had existing issues but proceeded with the sale regardless. I am extremely disappointed with the experience and would strongly advise others not to take the risk of purchasing a vehicle here. Additionally, I understand the dealership plans to relocate soon, and I will make sure to inform others so they can avoid going through a similar situation. Me vendieron un vehículo defectuoso. El primer día después de sacarlo del concesionario, tuve que llevarlo de vuelta para reparaciones. Lamentablemente, ni siquiera hacen las reparaciones correctamente y insisten en que, si tienes una garantía, eso se encargará del problema. Llevé el vehículo a Pep Boys y me dieron un presupuesto de $2000 por las reparaciones. Quedé muy decepcionado con el servicio y la calidad que recibí. Recomiendo a cualquiera que esté pensando en comprar aquí que investigue bien y acuda a un concesionario mejor. Tengo la sensación de que hay algunos manejos sospechosos en este lugar. ACTUALIZACIÓN: Ha pasado una semana y el concesionario ha decidido no ofrecer ningún tipo de ayuda ni apoyo. La única razón por la que elegí comprar un vehículo en este lugar fue porque Erick es un familiar, y confié en que nos atendería correctamente. Lamentablemente, no fue así. Ahora tengo que pagar de mi bolsillo para reparar el vehículo. Erick sabía desde el principio que el vehículo tenía problemas, pero aun así procedió con la venta. Estoy sumamente decepcionado con la experiencia y recomiendo encarecidamente que nadie corra el riesgo de comprar un vehículo en este lugar. Además, tengo entendido que el concesionario planea cambiar de ubicación pronto, y me aseguraré de informar a otros para que no pasen por una situación similar.

We recently purchased a 2017 Audi from Hawthorne Motor Express and had a great experience from…read morestart to finish. The customer service was excellent, and everyone was friendly, professional, and easy to work with. As a family-run business, they made us feel comfortable throughout the entire process and never pressured us into making a decision. They took the time to work with our financial needs and helped make the purchase fit our budget. What really stood out was their commitment to customer satisfaction. They repaired a tire that needed attention and even ordered a replacement tow cover for the front bumper after the sale. It's clear they care about their customers and stand behind the vehicles they sell. If you're looking for an honest dealership with great service and a no-pressure atmosphere, I highly recommend Hawthorne Motor Express.

These people and very good at making anyone needing to buy a car very happy. They are very helpful…read morewhen trying to find insurance that works for you. I would recommend going to Hawthorne Motors Express if you want peace of mind along with your new car purchase.

I am writing to share a positive experience regarding a recent vehicle transaction I completed with…read moreDeluxe Motors Sac Inc., located at 1450 Sproule Ave, Sacramento, CA 95811. I recently purchased a Nissan titan that I found online. I am incredibly happy with the service provided by this dealership. Specifically, I would like to commend Mike, who was exceptionally friendly and made the entire purchasing process seamless. To my surprise, he even delivered the truck directly to my home at no additional charge. I highly recommend Deluxe Motors Sac Inc. to other buyers. I look forward to referring others to them and plan to continue doing business with them in the future. Best

Contacted Delux Motors this month (June 2019)…read more Requested total out the door price with tax and license. Stated email only. Simple right? Instead, Eryck the customer service rep helping me out, didn't answer my question. Wanted to hard sale over the phone, and called me a joke? Not professional, weak service. Strong pass.

My fiancé and I had an amazing experience at South Bay Toyota! Brandon, Tim, and Marc went above…read moreand beyond to make the entire car-buying process smooth, stress-free, and enjoyable. Brandon's knowledge, professionalism, and patience were truly exceptional. He took the time to answer all of our questions, never made us feel rushed, and worked with us as we explored different options until we found the perfect vehicles for our needs. His expertise and genuine care made all the difference. Tim and Marc were also fantastic throughout the pricing and paperwork process. The entire team was friendly, transparent, and incredibly supportive, making us feel valued every step of the way. Thanks to their outstanding customer service, we drove away with not just one, but two brand-new Toyotas on the same day--a Camry and a Highlander! We couldn't be happier with our experience. If you're looking for a dealership that truly cares about its customers, we highly recommend South Bay Toyota. Be sure to ask for Brandon--you'll be in great hands! Thank you, gentlemen for making this such an exciting and memorable experience!

The way the sales people have ignored me every time I am here getting my car serviced makes me…read morethink I look like a vagrant, and I'm okay with that. I purchased my car in 2018 and have brought it here for service ever since. But the last 3-4 visits, I do the same thing, sit in the lobby for about an hour then walk around the lot looking at cars. I've been think about getting a new car for a while, but I haven't had a car note in years, so I'm reluctant. Not to mention, I rarely drive, so rare that I was thinking of just selling the car, then had to have someone bring me back to logic. Let me just say this, this review is in no way about the service dept. If I had an other issues I would go to Carson or Manhattan Beach, but I come here. Today's visit really annoyed me, I'm stilling in the lobby reading my book and a salesman named Anthony comes in and begins to speak about the 4th of July sale. I listen, because I can really be easily convinced to get a new car, but I notice that despite him having my full attention and us only being within feet of each other, he is not talking to me. He confirmed it, when he begin asking everyone in the room, individually, if they were interested in taking a look at the numbers on trading in a vehicle for a new one without any commitment. He didn't ask me or the guy behind him who could easily be confused as being asleep. I didn't speak up, because I could just as easily be swayed by characteristics to keep my money. What I did do was get up and walk the lot, like I normally do when I am here and I peaked at a few cars, while also speaking with my husband, because I needed someone who was going to tell me if I was over thinking the whole situation. Can you guess what happened next, as walked around circling the cars and taking an extra second to stare at the sticker... Nothing! No one approached me and asked if they can help. No one came out of the sales office, after watching me from the large glass windows I was looking at vehicles in front of. Nothing! So I walked back to the lobby to wait for my car and write this review. But then, I started wondering why I was even giving 3 stars and my husband called me back to ask if I saw anything I liked. I told him I didn't but they probably had the car on the used car side. So I got up and walked around the used car lot side and I did see two or three vehicles that I was interested in. These I took a few extra seconds to look at because I wanted to see the price, the year, the details, the warranty information. But again, no one came out. No one came to help me to ask if I was interested in anything or to see if I needed assistance. The only time I spoke to an employee at South Bay Toyota was each time I walked back to the service center where they offered me shuttle services or wanted to see if there's anything that they could assist me with. So I am giving three stars because I could easily walk to service department and ask them to get me a sales agent and I'm sure that person who comes to me would be all too enthusiastic about showing me what's available. It has happened before and that's why I know exactly what vehicle I want next.