I came in ready to buy a ~$30K (after taxes) car TODAY, on my credit card, on the spot. I knew…read moreexactly which car I wanted, but there were a couple of other good options too, including a Model S. They (Mario and some other guy) acted like they didn't even want to give a test drive of ANY car. Because I'd just been in an accident, I needed to make sure the suspension actually felt like a luxury car. LOOK--I've been buying cars for a looooooooong time, especially sports and LUXURY cars. This was hands-down the ABSOLUTE WORST car-buying experience I've ever had. I was looking at three cars I was ready to buy TODAY, and what these idiots didn't realize is I needed to leave with a car today. While I was waitin to testdrive the Model S, they kept asking me, "How are you going to pay for it?"--as if I'm broke--before even letting me drive the cars, AND as if I OWE them an answer... DUDE, we're not even near that part of the process yet! THIS is the WEIRDEST SHI* I've ever experienced in my entire f*ing life. At Lexus they wine and dine you, free cappuccinos, snacks pastries popcorn.. give as much time is necessary getting you comfortable in the dealership. This is why Ive spend $70,000, $45,000 on a car there. These idiots didn't get the memo!! So OF COURSE I left when they made it feel uncomfortable. I go to another car dealership which didn't have anything I was interested in. but I met this young Asian guy from Korea who was also car shopping. he was looking for a convertible Mustang or convertible bmw. elegant cars had a convertible BMW in his price range! they LITERALLY had a DOUBLE SALE OPPORTUNITY!! I came back specifically to test drive the Tesla Model S, butNOW i brought this new friend who was ready to buy rt away... and again they're asking how I'm going to buy it without first making sure I even like the car. then even though the BMW convertible is listed online for sale they told the Korean boy that the BMW wasn't working at all..! I was like wtf!? I asked about the car earlier they never told me that! #HELLASHADY That's not how you sell ANY f*ing thing. Danny brought out a paper with the Model S's price, title and taxes total of almost 30k and I'm wondering why! like I already know what the price is, the price is no problem for me, and I STILL hadn't test drove the car yet!!! so it was just the strangest interaction that just was hella awkward which challenges explanation. Their hella f*ed attitude lost an EASY $30K LAY-DOWN. All they had to do was let me test-drive the two cars I was interested in. I would have paid and left! But in this scenario I simply just left LOL #DUMB #EXTRADUMB I honestly started questioning whether they sell cars AT ALL.

I purchased a beautiful 2012 GMC Terrain with only 58,000 miles on it in December 2024. It was a…read moreno hassle very pleasant experience, and the price was very reasonable. The salesmen were friendly and helpful. Because the vehicle was older than a 2016, no bank or credit union would finance it so I did financing through the dealership. Even though I have good credit, they still gave me a 12% rate. I would have given 5 stars with a more reasonable finance rate. Overall I would recommend them, but get your own financing if you can.

Thank you! Bought here last month for a really good deal,…read morethey reassured me they were gonna handle everything from the dmv on their end. i received the plates and mail in a timely manner. car is exactly as described with no issues! Sellers are completely honest and trustworthy! might come here again for my other daughter's car

CartagLA made the whole process so smooth and stress-free. Even though I was in San Francisco, they…read morewent out of their way to send me detailed videos, the Carfax, and clear info about the car's maintenance so I knew exactly what I was looking at. What really stood out was how quick and confident they were with every question I had -- no hesitation, just honest and straightforward answers every time. That level of communication really gave me peace of mind and made me feel like I was in good hands. They were super professional but also easy to talk to, which made the whole experience way better than I expected. I'd definitely recommend them to anyone looking for a trustworthy place to buy a car!

Repeat customer for life! Carwise has helped us with 4 vehicles so far, always getting us the best…read moredeal out there. We just sold my lease through them and are already preparing for purchase #5! Eric was fantastic-very professional, prompt, and kept communication clear and seamless throughout the entire process. Highly recommend!

I happen to come across the Carwise page on Facebook while researching dealerships. At the time, I…read morewas helping my young brother find an affordable car to lease. I reached out to the Carwise team online and completed a phone consultation. After the consultation, they informed me to pick the make and models my brother was interested in and they would get us pricing. After 24 hours they called us back and provided great options within our price range . We confirmed everything and visited their location in Inglewood to pick the car up. They were even kind enough to place a bow on the car and take photos for my brother. The service was amazing and they were able to get him the perfect car within his budget. I will be using this service again when I am ready to shop for my new car and have already referred them to multiple people!

I recommend this place .....Love the sales people. This…read morecompany is very fair and reasonable!!!

Sold me a Tesla without giving me a key. He told me to use the app, and promised me a key and a…read morecharger would be sent with my plates but it's been a month and I still haven't gotten anything. A week after selling me the car he mistyped my email during the app transfer process and I got LOCKED OUT of my car. it became undriveable. It was late at night too and i ended up sitting in calls with Tesla support for hours to regain access. I'm not sure if he was making false promises to make the sale or if he's just incompetent. He was also yelling at his employees in the middle of selling me a car because they didnt have a car cleaned up in time. Do not let this guy sell you a car without a key or it will become a nightmare.

Let me start by saying how relieved I am that I found this dealership! It is so hard to find a…read moredealership that is honest and transparent and that is exactly what I found at Hawthorne motors pre-owned, please be careful not to confuse them with the dealership next door to them (hawthorne motors express). Mike, Karina and Shaun were very professional and knowledgeable-- you can tell they take pride in their dealership. Shaun helped my sister and I with the financing and Kari was very helpful in answering all of our questions and concerns. I HIGHLY RECOMMEND THIS LOCATION. Quality cars and quality service! Thank you for all your help. No hassle, smooth purchase. *I am a photographer and just had to capture this moment for my sister!

My son purchased a car today, and I must say that it was one of the best experiences I've had in…read moreterms of purchasing a car. Mike was very professional and easy to talk to. He was very knowledgeable and explained everything to us and was NOT like your typical used car salesman. His brother Shaun was great too. We were made to feel comfortable and offered beverages as well. My son was pleased with his choice of car, and I was very pleased with the over all experience. If I ever want to purchase another used vehicle, I will certainly buy from Hawthorne Motors Pre-Owned cars. Thanks again Mike and Shaun

Initially we had an excellent experience with David at Regency Auto Sales in Wilmington. Our…read morepurchase of my husband's car went very smoothly, and we were offered a Contract Cancellation Option Agreement, which is something we weren't aware that all dealerships are required to offer you when buying a car. If after you purchase the car and have it inspected by your personal mechanic, if there's something wrong with the car, you have 48 hours to return the car and cancel the purchase. This company has an A+ rating by the better business bureau, BUT DO YOUR HOMEWORK! Just because there is an A+ rating by BBB, doesn't mean there are complaints by customers. We did get our refund, less the CCOP fee. It is important to get that extra insurance in case there are major issues found with the vehicle. They tried to talk us into repurchasing the car when we came to pick up our refund check saying the repair issues had been addressed and fix, to which we said a resounding NO!!! On the other hand, if they were honest in the first place regarding the condition of the vehicle, their rating from me would be higher. We took the car to our mechanic to find there were many major repairs needed on this vehicle. The car was in extremely poor condition. The cost of the car was $8000, but our mechanic said that it was only worth $2000 due to all the mechanical problems.

I had such a great experience at Regency Car Dealership, especially working with Paul and the…read moreentire team. From the moment I walked in, everyone was welcoming, professional, and genuinely helpful without being pushy. Paul went above and beyond to make sure I found the perfect BMW X3. He was patient, knowledgeable, and took the time to answer all of my questions, making the whole process feel easy and stress-free. The team really made sure I was comfortable every step of the way and worked hard to get me exactly what I wanted. What stood out most was how smooth and efficient everything was. No pressure, no confusion just honest help and great service. I left feeling confident in my purchase and truly taken care of. If you're looking for a dealership that actually values their customers, I highly recommend Regency and asking for Paul. I'm so happy with my new BMW X3 And Saul & Orlando thank you for all your help as well you went above and beyond

I bought car from here a few years ago a SUV. I have to say that my truck is still running good…read morehave had no major problems, nor have had to replace any major parts. I am happy with my purchase and I would purchase another vehicle with them if I had to. Thanks for having an auto sales place that people can rely on

First time calling this place , have not even step foot in to the place and I already got horrible…read morecustomer service. I called the place to verify the time they close , it's 6:30 pm a young lady answered , I asked -just want to confirm that you guys close at 7 PM and she replies with a "well yes but we're going to close early today " and I said oh OK and then she says " What do you need" ??????? Hmmm isn't this a car dealer!! so my reply to that was - I wanted to see your inventory but never mind thank you very much and I hung up the phone. Why would I even want to bother

This place is so horrible. It is located on Crenshaw & Rosecrans. It's a private auto dealer that…read moresells used cars. On the website it looks fairly reasonable on prices so I thought why not, and gave them a shot. The sales person was very nice and everyone instantly greeted us as we came in. My son purchased a Nissan with no problems. We applied for financing and everything was perfect. Three days went by and the check engine light came on. So, my son went immediately to the establishment and they plugged it in the machine to diagnose and suddenly nobody knew how to speak English. The people there were only able to tell them that they would order the part and each time he followed up they didn't have it. Text messages to and fro we're sent to management only to get texts saying they didn't have the part. We had to send our grandparents over there and threaten lemon law for litigation and to our surprise they pretended lemon law does not apply to used cars. They were put in their place, and today we await for a call telling us when to bring the car for it's repair. I want to point out that they said it's a coil for the transmission that needs to be replaced. I'm putting this here on Yelp to prevent others from getting manipulated into buying a bad car. Be aware of this place if you do not know how to fix cars, and if your not bilingual. My heart breaks knowing that there are local dealerships ready to burn people.

BE CAREFUL IF YOU BUY A CAR HERE I brought a car here last…read moreyear and I start getting problems with it lest than a week and I call them they said to bring it and I took it there but when I got there there was a guy I forgot him name he was supposedly the manager and mechanic and told me that car it was good and they noise it was making it was normal and that is just need some time 3 weeks later the car got worse and he send us at the mechanic that they have and they say anything to me they said they will talk to the dealer but then when I call them they said the mechanic said the cat is good nothing is happening then I told Israelí if I can return the car because I do not feel the car good and he said no we can I do want keep telling my long story but this car star having problems with check engine then with thermostat and then radiator anyways it's star with everything and they did want be responsible then I realized that person just wanted to sell the car that it was not good that is why he did not want to show us the other car that we like it. worse experience it was my fault too because it was my first time getting a car at the dealers like this. I am posting the reviews so people can be aware and not make same mistakes go a better place where they can help to get a good car so you do not have all this problems and they do not let you is the car has problems already I spent more than what I pay for the car