Sarah and Vicky are exceptionally the best when it comes to getting you behind the wheel. Very…read moreprofessional and nice. This is a family owned and managed business and they treated me and the wife like family. We will keep coming back! Thank you:) Jerry

We purchase a vehicle around August 2024. Very friendly staff, a family business who treat their…read morecustomers with respect and are considerate while accommodating. Purchasing the vehicle was an easy process. We offered full cash for the vehicle and asked if the price would be negotiable, there was little to no wiggle room, so we did half cash and half finance. Drove the vehicle home the same day. On Thanksgiving evening (on our way out) the transmission went out while on the freeway. Car was loaded with the entire family, had to get the car towed to the mechanic while Ubering to our destination. We spent a couple thousand dollars in fixing the transmission, and a few hundred bucks on the tow truck along with the uber on Thanksgiving night. We haven't driven the truck for even 1000 miles and already replaced the transmission, which gives this place a 1 star rating. We did not call when the transmission went out, didn't think we'd get any consideration since we were considered owners of the vehicle already. However, we called 1-week after they responded to our google review and until today, we have not received follow up. If a follow up is received, I will post an update. The entire family was friendly and helpful throughout the purchasing process. My conclusion on this experience: I purchased a used vehicle at Hawthorne Motors Express and the transmission went out 3 months after owning it. *we are proud owners of 2 previously owned vehicles, which were purchased from Enterprise Car Sales. I know where I'll be going for my next car.

Let me start by saying how relieved I am that I found this dealership! It is so hard to find a…read moredealership that is honest and transparent and that is exactly what I found at Hawthorne motors pre-owned, please be careful not to confuse them with the dealership next door to them (hawthorne motors express). Mike, Karina and Shaun were very professional and knowledgeable-- you can tell they take pride in their dealership. Shaun helped my sister and I with the financing and Kari was very helpful in answering all of our questions and concerns. I HIGHLY RECOMMEND THIS LOCATION. Quality cars and quality service! Thank you for all your help. No hassle, smooth purchase. *I am a photographer and just had to capture this moment for my sister!

My son purchased a car today, and I must say that it was one of the best experiences I've had in…read moreterms of purchasing a car. Mike was very professional and easy to talk to. He was very knowledgeable and explained everything to us and was NOT like your typical used car salesman. His brother Shaun was great too. We were made to feel comfortable and offered beverages as well. My son was pleased with his choice of car, and I was very pleased with the over all experience. If I ever want to purchase another used vehicle, I will certainly buy from Hawthorne Motors Pre-Owned cars. Thanks again Mike and Shaun

Great service. The owner who helped me made everything easy to understand. Process was quick and…read morestraightforward. Highly recommend for a first time buyer!

Honest prices & good used cars. I didn't feel pushed or taken advantage of at all like do many…read moresalesmen try to do. Igor was very trustworthy & easy to work with.

BS BS BS FRAUDS Saw '09 119K mls VW convertible $4,500 CarFax has 70 repair maint records TOTAL…read moreFRAUD all records show same mechanic EVERY 2-3 weeks same maintenance checked / hoodliner replaced 3 weeks after brand new car bought BS BS BS BS BS

Mike and everyone at Starz Autos are the very best. They have excellent cars, superior customer…read moreservice & great prices. Mike and staff went above and beyond to make sure I was happy and they operate on honesty and integrity. I drove 5 hours one way to purchase from Mike's dealership because they helped me through the process every step. They gave me the best deal possible on my trade in, and had everything taken care of before I drove down. The care that I purchased is everything I wanted and the quality of vehicles is second to none! They made sure I was happy with my purchase and kept in touch after the sale. If you want a quality vehicle, great prices and top dollar for your trade in, Starz Auto delivers! Thank you Mike for everything and I will be returning for my next vehicle!

Drove 2 hours from San Diego to see a BMW 540i. I had been "somewhat" in contact with Kia and Jairo…read morefor a week letting them know I had interest in coming up to see the vehicle via e-mails. Due to protests I ended up holding off a few days but made them fully aware I would come up to see the car. I stopped getting replies to my e-mail after that. The day before I was coming up I couldn't get a hold of anyone, I had requested to get additional photos of the front and rear bumpers' because they were blurry online when you zoom in. I got nothing. The car has been listed since March but they didn't seem to caring much to sell it --- I ended up making the trip ( I had a list of cars to see in the LA/OC area) and stopped here first because I was very interested in the vehicle which was listed a reasonable price, I wasn't even going to haggle the price. I walked around the small lot for about 5-8 minutes, inspected the car from the outside but never got approached. Finally walked in to get some attention but I felt like I was in their way instead. The guy gave me the keys willingly to check out (which is why I didn't give one star), he let me just have my time with it. But seemed like he was getting a new car dropped off, he didn't really care much for me and there legit was no other customers there to help out. Made my way off the lot pretty fast after sitting in the car for two minutes . Bad vibes and very disappointed. The other half of this, their website offers getting value for a trade-in. When I let him know of my interest and letting him know I had a trade in, he quickly told me they do not take trade in's at all because they have no money. Maybe take it down from the website as an option? All in all, the guy seemed bugged about something rather than me being there as a customer. He didn't even try and sell to me, he had no interest of talking to me. For someone who claims to not have money, you would think they'd try harder to make a sale. Ended up buying a 2022 BMW 540i from a dealership in Downey, paid a little more than I wanted but at least they tried and got the Gen 2 B58 so at least the day ended good.

Found this place on Carfax because they had the car I was looking for. I drove about 2 hours from…read moreSan Diego to see it, it was the first car on my list, and purchased it on the spot. So I didn't need to drive to see more cars. Nice people. Easy to work with. Kia was knowledgeable and helpful. He did not pressure me to buy and he understood my needs. He did not try to sell any "extras". I would definitely purchase from them again.

Have to give a 5 Star review for ease of repair, highly recommended. My Honda Civic stopped…read morecharging while driving so I pulled off the freeway onto the city street and called AAA who came and checked the battery which was good but the system was not charging so I called Chris at Raffi Motors and told him I was having it towed in. Chris discovered the A/C compressor had seized up and the belt that also turns the alternator got shredded thus no battery charge. New compressor and belt installed next day. Thank you, Chris. my fellow Sentinel.

Chris at Raffi Motors is the most honest mechanic you'll find. Extremely knowledgeable on Subaru…read more Won't over charge you.

5 Stars - Supreme Motors in Costa Mesa - Pristine every time…read moreThey take great care of our family's two SUVs. Always perfect--the cars come back looking like they rolled off the showroom floor. That deep, mirror-finish shine you can see yourself in. They've got a clean, professional setup on Placentia Avenue near 19th Street--appointment-based, call ahead to set up initial s. Easy, no fuss. I text Ehren--he's quick to reply, we set something up, and he sends his crew. They're solid. They cover surrounding areas, even 15 miles out like me. No problem--they show up, do the work. Seats wiped, carpets vacuumed, windows clear, wheels shiny, trim polished. Everything flawless without me saying a word. And those monthly maintenance packages? Great value--keeps everything looking sharp without breaking the bank. Friendly, on time, they care. Call Ehren at Supreme Motors--your cars will look great.

They were very attentive and were able to work around my schedule. Ivan who came to clean my cars…read moredid an amazing job and my car was filthy. Over all they did a great job at an affordable price.

This place is a scam they. Believe me I showed up to look at a car they said had no issues. And the…read moredash board looked like a Christmas tree and they wanted to sell it like it was new

*I meant to post this review over a year ago but I never hit post review, submitt*' I'm back once…read moreagain, I'm over the moon happy with my Toyota 4Runner. James offered excellent customer service and sold me a solid car. Through out the time I was paying off my truck James was very fair at times if I was late on my payment. Patt Motor has honored my 30 day warranty way past the 30 days. I will be back. ****Now here is another updated to my review which is a new one as of 3/7/2021. Went back to Patt Motor and bought another car from James. This time it was a Honda Accord. We got 5star customer service from James. My boyfriend's son bought his first new/used car on his own. James took the time to explain the financing to him, set up an easy payment plan and threw in a extra warranty and oil changes. I swear I will never go anywhere else. James is my go to guy for not only buying cars but referrals for where I can get windshields, mechanic work, detailing etc. He is a one stop shop. Thank you James.

I bought a 2018 Honda Civic EX with Lima and honestly couldn't be happier. The whole process was…read moresuper smooth and easy, no pressure, no weird vibes. Lima was cool, helpful, and straight up from start to finish, which made everything stress-free. The car was exactly what I was looking for and in great condition. If you're trying to buy a car without the headache, I'd definitely recommend working with Lima. Solid experience all around.

A very dark car dealership, with employees with dark spirits. If you are sensitive enough... when…read moreyou get to this dealership you will feel a very low, dark, shady energy. I strongly recommend, that you give yourself a better car buying experience and do not waste any of your time or energy here. I came to this dealership early in the day after specifically researching a few cars on their website and speaking with a receptionist. Everyone I spoke with at this dealership went in and out of different personalities, and were very rude to me. One employee snapped at me, an older Hispanic male, it's like they just didn't want to show me the vehicles I wanted to see. Also the main one I was interested in, it was listed incorrectly on the website - but also the staff each gave me a contradicting story about the vehicle one saying it was in the shop, another saying "I just don't want that one because it will be too much to repair" They just did not want to give me service. Also wanted to be controlling. Some people will do all they can you also just try to sabotage something you are trying to do for yourself. I'm actually going to look into starting a lawsuit against them for racial discrimination, and see if I can get the business shut down so no one else has to fee the dark, Evil.... energy they tried to make me feel that day. The owner/manager Mike also did not give me a call back like I asked. Very dark people, I'm calling out every single one of them in 2026. You've been warned, save yourself the headache and truly Low Quality experience, and go to a different car dealership. Many of their vehicles have substantial repairs needed as well, so consider if it is worth it. They also has a gps fee for example of $1500 I think it was; they just got frustrated and more rude towards me- instead of explaining this fee ... I was a new customer, so no of course I'm coming in asking questions ... it was just jealousy, racism, and dark vibes. It's clear that these are small people thinking they have big lives, working at this run down used car dealership ... It's incredible to see. There was maybe one person in there you could tell her clear energy, the rest ... all murky people. If I were you, I would not go to this dealership; or prepare yourself for any charming they may try to do on you- appearing polite, but they are entirely something else. God Bless All.

No haggle, Tarek helped with us and was very friendly! Made sure we knew what to do every step of…read morethe way. The business staff and others were also friendly as well!

Fast and efficient way to sell your car. Completed online appraisal form, which took like 10…read moreminutes tops, then Carmax provides a tentative offer good for 7 days. The offer is generally pretty good compared to other sites and dealership offers. This will be my second time selling a car to Carmax and each time I've had a positive experience.