Came in for an oil change on the Maxima and leaving with a 2026 Pathfinder Platinum. Mark Santana…read morealways has time to help us negotiate and get the best deals.

I'm really conflicted about this dealership. Let's start this off by saying I bought my 1st ever…read morecar here (had help from parents) so as far as payments and all that stuff goes, things were good. Now as far as maintenance... well that's another story. Came here sometime last year to get my oil changed and I waited 3 hours!! before I asked for an update. The lady that was my service advisor was very rude and unprofessional when I asked for an update. Literally have no idea why she was so rude, it was a genuine concern why it took 3 hours for my oil to be changed. I come today to get an oil changed and before I had handed over my car, I mentioned that my Washer Fluid light kept coming on and even after filling it up, it would turn off and than a few minutes later it would turn back on. The guy helping me was...not sure how to describe it but mumbling much of the time and it was very hard to hear/ understand him. I waited AGAIN 3 hours and asked for an update. This guy was vey hard to understand and he mentioned how my Coolant tank was completely empty and I had no coolant, don't know much about cars, but I do know that couldn't have been possible (the fact that I had no coolant) because my car would have overheard on the drive over (a good 30 minutes from my house). I went back and forth with him asking questions and could hardly get any proper information out of him. In the end the technician that was working on my car, pulled me into the back and "showed me" what he did. Basically saying he checked my coolant for any leaks, and said I had none. And that he filled my tank up. He also stated that my washer fluid tank had fluid in it. I then proceeded to explain my coolant was never "leaking" from my knowledge but I had thought it was my washer fluid. As the light kept turning on and there would be nothing in the tank. Not sure if they really weren't understanding what I was saying, or they were just avoiding the issue but I had to leave for school. 5 minutes down the road my washer fluid light turned on again :/

It was the time again for car maintenance. I just did an oil change and tire rotation, which was…read morepretty pricey at 155. They did upsell more recommend services like coolant and tire alignment, but that would have jumped to over 700. I just stuck with the basic routine. I waited in the lounge, scrolled through posts, and surfed the net while I waited. Got texted with inspection notes and recommend services, but I declined. After an hour and half later, they texted me and said they were done. I paid the bill in the counter and left. The service staff are friendly and helpful, but the prices here are very expensive. But they get the job done and I trust them because this is the place where I bought my car. For other advanced services, I might look elsewhere for cheaper prices and still reliable. But if you are looking for reliability and friendly staff, Autonation is still good. Overall: B

The good old bait and switch. They list a car on their website as available. You contact them and…read morethey tell you to come on down. You asked for pictures of the interior and they tell you the car is being "reconditioned". This goes on for a couple of days. The car is still on the website as available. You go down to the dealership to see the car and the car has "been sold". Two days later, you see the car still listed on the website as available. Your daughter messages them from a different phone number and asks if it's still available. They say it is and tell you to come on down today to see the car. You say ok, please send a video or pics of the interior and I will come today. They then say the car is being "reconditioned" and won't be ready to show until Wednesday. This happened twice on the same car with two different salespeople and same vin number. Don't waste your time.

Quiero agradecer especialmente a Juan Sabate por la excelente atención y el profesionalismo que…read morerecibí durante la compra de mi nueva Ford F-150. Desde el primer momento fue una persona muy amable, respetuosa y transparente, siempre dispuesto a responder cada pregunta y ayudarme en todo el proceso sin presión ni complicaciones. La experiencia fue de 100/100 y sinceramente salí súper feliz con mi compra y con el trato recibido. Se nota cuando alguien trabaja con pasión y realmente se preocupa por el cliente. Recomiendo totalmente a Juan Sabate a cualquier persona que esté buscando comprar un vehículo y quiera sentirse bien atendido, orientado y seguro durante todo el proceso. Muchas gracias por hacer de esta experiencia algo tan positivo y profesional. I want to give a special thanks to Juan Sabate for the outstanding customer service and professionalism I received while purchasing my new Ford F-150. From the very beginning, he was respectful, transparent, patient, and always willing to answer every question and help throughout the entire process without pressure or complications. This experience was truly 100/100, and I honestly left extremely happy with both my purchase and the level of service I received. You can tell when someone genuinely enjoys helping customers and takes pride in what they do. I highly recommend Juan Sabate to anyone looking to purchase a vehicle and wanting a smooth, professional, and trustworthy experience from start to finish. Thank you again for making this such a positive experience.

I went to GREENWAY FORD on Colonial Drive in Orlando, for a service appointment on Wednesday August…read more19th, 2026 at 7:00am. The service adviser Robert Poley ('Robbie') was an absolute nightmare from start to finish. His attitude was awful and horrible; He was very combative and demeaning in his answers to simple questions I had about the service and the warranty for my truck. When I asked about the warranty for my truck and whether it might fall under the extended warranty option I purchased, he said no and then proceeded to tell me that I should have read the fine print before buying it. I told him that it was kind of wrong that I am paying $919.00 a month for this truck and also an extended warranty that I purchased, which is an extra payment of $154.00 a month. His quick reply answer was 'its not his problem, didn't care' and that 'I should have read the fine print because that's my problem'. Robbie is very unprofessional and a complete douche bag and asshole. He is very confrontational and argumentative. A person like this should not be working in a customer service role there at GREENWAY FORD. I am a Veteran who served this country and if you are also a brother or sister who served this country STAY AWAY FROM GREENWAY FORD. Us as Veterans, even though we don't announce who we are everywhere we go, when we hear of wrongful treatment given to our current or former military service members; We stay away from those businesses out of the utmost respect for each other. I am asking my Veteran brothers and sisters to STAY AWAY from GREENWAY FORD. People don't understand, GREENWAY FORD here in ORLANDO FLORIDA and most Ford Dealers are franchise companies that aren't even owned or managed by Ford itself. They are owned by private owners. So when you call Ford Company Headquarters with complaints and issues, Ford will not back it's dealers because there affiliation goes as far as the name and the vehicles. That is the reason why you have so many unprofessional service advisers and salesman and disheartening treatment from these companies because they know they can get away with treating a customer like trash since Ford won't do anything about it. Just because there is a Ford sign on the building doesn't mean its owned by Ford. So do your due diligence and before you purchase a Ford vehicle or truck, find out who owns the dealership, so you don't find yourself in the same predicament that myself and millions of others have had to endure and encounter. Needless to say, I did not get my truck serviced that morning and I am in the process of going to a Chevrolet and GMC dealer for all my future vehicle purchases after being a long time, loyal, Ford truck owner for over 40 years.

We went in and talked to Damion when we were ready. Honest to God this was the BEST car buying…read moreexperience we have ever had. Damion wanted us to have no pressure at all. He is just a friendly guy who wanted to help us get the best deal. On a vehicle that is in big demand, 2027 Kia Telluride, we got a great deal which is surprising because most dealers, in the Orlando area, are not budging on their marked-up prices or have sneaky practices. We left and not even once did we feel we got dupped by Greenway Kia EAST. Would not hesitate to buy a car from here with Damion. This review is for Damion and Greenway Kia East ONLY located at 8701 East colonial drive. This review is NOT for the Greenway North or West locations.

After speaking directly with the sales manager, it turns out I did get an overall good deal. Great…read morevehicle overall.

I honestly hate dealerships, but my car buying experience was the best that I've ever had. Tristan…read morewas amazing and personable. I didn't feel like I was being haggled or just another person. He treated me respectfully and very kind. He took what I had to say and found a good fit. He listened and was relatable. He came in on his day off to help me go through the entertainment system. Set everything up and answered all my questions. I didn't feel rushed or anything. He is an asset to the company. And to top it off everyone that I have encountered there from the front desk to other sales people have been very kind. I really feel this is how a dealership should operate. I even had a rental car waiting for me when I was getting service done. I really feel like they go above and beyond. A+

Bought a Ram 1500 in 2020. Experience was the typical car buying Kabooki dance…read more Where they have excelled is the service department. Had an issue with the steering box and they were the only dealership that could figure it out. My local dealer was clueless so I drove back to Orlando and told them you have my truck until you figure it out. They did. I have been taking my truck here ever since. Over four years of routine preventative maintenance and a few warranty things. Even worked with me on my visors when they failed. They gave me a loyalty discount. Ask for Tyrese as a service rep or Trace. Both will make sure things are taken care of.

Jamarley was a prince! Great communication, completely transparent, honestly wanted to help me find…read morewhat was right for me. He showed me all the cars on my list, was VERY patient and personable, and answered as many of my questions as he was able. Lots of brand knowledge in that young man! Matt in finance was so open, honest, and straightforward, I could barely believe it. The time we spent in his office was much more like hanging out with a friend. Awesome guy. Deep product knowledge. I was completely caught off guard by the Nissan Ariya! I came to look at a different car, but as soon as I sat in it with Jamarley, I was blown away. I could not be happier with the service they provided me, the car I found with their help, or the deal I found there.

inquired about a vehicle... instantly was emailed by four…read moredifferent "people". three went to my inbox, one to junk, all with no actual substantial content. stop the games and just sell products for honest prices!

I had a wonderful car buying experience at Holler Honda. They have the best price guarantee so…read morethere isn't any haggling, the price you see is the best price. They also don't work on commission so they aren't just trying to make a sale so they can get their piece of the pie. Peter was absolutely fantastic! This was the fourth car i've purchased from a dealership and I've never had the sales rep be as knowledgeable as Peter was. I was SO impressed! It was apparent that he cares about what he does and is passionate about it enough to take the time to learn EVERYTHING. He gave me an in depth response for every question is asked. I can't say enough good things about him! We dealt with Mike for finance and he was wonderful too, talked me through the paperwork and add-ons and was patient while I asked all the questions. Lastly, Wiz was super friendly and helped with my trade in. Overall, this was a great buying experience and i'm so happy with my new car!

I am very sad to write this review. This is because I referred my friend due to my previous amazing…read moreoutstanding salesman (withholding the name) it all was really good until my friend was told that she lost the 941 credit for the school deal because she did not get her funds until Tuesday 8/4 when the deal ended. However, this is the fact: she was highly encouraged to go ahead and sign paperwork to hold the car until her funds could come through on Monday 8/3 but never put any money down and trusted this dealer with the information. Not being able to come in until Tuesday 8/4 due to circumstances beyond her control, they actually told her that she lost her credit for the $941.oo! Are we missing something here? She signed the paperwork on 8/1 "to hold the car" as she was told? I am posting this out of principle. RICARDO is the manager who made this decision. The paperwork is fact being signed before the school deal ended. Mr Ricardo, I hope you read this and make restitution for my friend. This occurrence is the very reason why the public do not trust car dealers, and this matter cannot get any more factual. You needed to do the right thing and honor my friend with the $941 credit as she would not have ever been there WITHOUT ME PRAISING YOUR CAR DEALERSHIP THOUGH IT WAS UNDER A DIFFERENT MANAGER LAST YEAR WHEN I BOUGHT MY OWN VEHICLE. Written with facts without emotional slandering. Thank you.

So you have to understand, buying a car is NEVER fun. Its a long experience, especially with test…read moredriving cars and preparing to get a loan. It's just not fun. Sales people are there at the end of the day to get you to buy a car. I will say, I don't have too many negatives about this place. There are a couple gripes I have but they are small and over all, I was treated with respect and the people are friendly, even when I came in and thought I was going to change my mind and exchange my vehicle for something cheaper, they were nothing but nice to me. Khaleed, Dallip and Omar were the ones who helped me. And they were thorough with everything including the loan process and the price. Prices for vehicles are higher than ever so that in it self was stressful but that has nothing to do with the service and the people I worked with. The only thing I would have loved is if the process was sped up a bit (but that was no ones fault and it comes with the territory) and if they changed the music. They played house music all day. So for 7 hours that's what I listened to. It might be a sales tactic to try to get people to buy a vehicle. Who knows. Overall, this place is worth a look.

FRAUD ALERT!!!! DO NOT PURCHASE FROM THIS CORRUPT DEALERSHIP!!!! My wife purchased a 2016 Tesla…read moreModel S on April 4, 2026 . Despite purchasing a ProGuard Gold 10-year powertrain warranty with her vehicle, she has not been provided with any warranty documentation or contact information for the warranty provider. On May 2, 2026, her vehicle broke down, and she again asked Albert Vega, Finance Manager for her warranty information to file a claim. Instead of providing the information, he instructed her to tow the vehicle to OffLease at her own expense. As of July 6, 2026, she has not received any warranty information or updates on her vehicle's status nor the whereabouts of her car from anyone at OffLease...