1. Vip Auto Body and Paint

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Tucson, AZ

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Vip Auto Body and Paint

3.7 (6 reviews)

Services - Vip Auto Body and Paint

Bumper repair

Auto frame testing

Rear-end damage

Vip Auto Body and Paint Photos

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11 years ago

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2 years ago

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9 years ago

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8 years ago

VIP auto repair did a great job repairing the gouge and paint on my suv efficiently and economically. Thank you VIP

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14 years ago

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Spectrum Ina Road Auto Collision

Spectrum Ina Road Auto Collision

(130 reviews)

Javier always used to take great care of me with good prices and work, I have a 2001 Isuzu trooper…read moreI had to replace the driver side window regulator three times, the last time there maybe around a year ago they said I also needed a new window, in Tucson we don't roll our windows down very much, I had a problem once again with the window and went there this morning and they said I need a new window and regulator again, I feel maybe it wasent installed correctly the last time around, I feel disappointed !,,, Javier offered to correct the problem if I got the parts, this is what a good honest business man does,, it keeps his customers coming back !,,, thank you Javier !

I cannot express enough how absolutely appalling my experience was dealing with Marco. His behavior…read morewas beyond rude, cruel, disrespectful, and completely unprofessional. I have rarely encountered someone who treats people with such blatant disregard while representing a business. The environment was nothing short of hostile, and the complete lack of professionalism was astonishing. Rather than demonstrating basic courtesy, accountability, or even the slightest willingness to communicate, Marco made an already frustrating situation significantly worse through his attitude. The communication throughout this business is an absolute disaster (Echo saying Javier is on vacation. yet seeing him outside of the building lol) There is seemingly no consistency, no accountability, and no transparency. Information is poorly communicated, statements are contradicted, and getting a straight answer feels nearly impossible. To make matters worse, Marco is practically impossible to reach by phone. Calls go unanswered, communication is neglected, and customers are left dealing with the consequences of this dysfunction.

Royal Collision Center - Damage done

Royal Collision Center

(26 reviews)

A bad situation that had the best outcome…read more So I had a little fender bender while leaving work one day. My intact 2011 BMW 528 sustained a broken headlight and a crease on my number and what I thought was minor damage. I contacted my fav advisor at BMW and he suggested I call Royal Collision as they do most of their work. I went on line and followed the instructions and sent their manager, Belliny, an email with all the information required plus a few pictures of the damage. As soon as he arrived at work he replied and asked me a few more questions. He explained that there are a few components and brackets that hold everything together and securely in place. Impossible to know if the parts are damaged until they take the bumper off. I mentioned that we were on our way out of town that following Monday and he offered to have my car dropped off so they could start working on it. I arrived at the time specified on that Monday and was greeted with a smile! The service advisor Wales out with us to take down the mileage, make note of any damage and secure the keys. He explained that someone would be giving me a call or email me with the next steps. Once they removed the bumper, they found the other components and brackets that had unfortunately been damaged as feared. Belliny, the shop manager sent me pictures and called me to explain the additional charges. He wanted me to have all the information so that I could either continue with the self pay route or contact my insurance. I made my decision and he assured me that my baby would be taken care off. Upon our return from our vacation, I got an update and due to an unforeseen part delivery delay, my car wouldn't be ready on Friday as expected. Let me reassure everyone that I was already extreme pleased with the constant communication back and forth when Belliny asked me if it would help me out to have my beautifully washed and fixed car delivered to the BMW dealership where I could pick it up on Saturday as they are closed on the weekends. This is going above and beyond. This entire experience was wonderful and made all the difference. If by chance you need an awesome dependable honest body repair shop, do yourself a favor and head straight here! Avoid the confusion, the lack of communication, the forced customer service and turn your frown upside down! The team at Royal Collision ROCKS! Thank you so much for going above and beyond! A special shout out to Belliny! Woohoo!

I just wanted to comment on the great service from Carla at the reception. The way she deals with…read morecustomers is professional and examplary. It's never a good feeling to have your car damaged and having to get it fixed but she made the experience better.

Vip Auto Body and Paint - bodyshops - Updated November 2026

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