I have been going to Dr. Ridao for some time now and I have to say he's one of the few doctors that…read moreactually shows he cares about you. I told him about my horrible experience at the Kaiser Urgent Care (since nothing else was open on Monday-a holiday). I told him about how they just treated me like a number and didn't run any tests (no nose swab to test for flu, no bloodwork, etc). All the doctor did was ask some questions and told me to basically rest it out and take Over the Counter meds (which I already told him wasn't working). I really felt like he was trying to get in and out of his office. Honestly I've had much better experience at the Straub Urgent Care but my insurance doesn't cover that :( Anyways, knowing that my insurance changed from HMSA to Kaiser, he printed out coupons from Good Rx and was so apologetic about my experience at Urgent Care even though it wasn't even his fault. He properly diagnosed why I was having the type of coughing I am and gave me the right medications for it (because that's what a doctor should do). As busy as he is with flu season, he was caring and even remembers details about my life/profession. While I can't promise every person is going to have the same experience, I can say that there's a reason I've seen him for years. I won't be switching doctors until I can find someone comparable in-network. Pros: -Caring and considerate doctor -Haven't had problems making same day appointment when calling at opening (8am) -Gives great referrals to other doctors/specialists Cons: -Hours: He's only in town certain days & in Ewa Beach the others -Parking: First half hour is covered and you pay the rest. I believe it's cash only and the attendants aren't that friendly (the guy gave me a hard time about breaking the $20 that I had to take out just to pay for parking) *so it's best to have small bills/coins on you...

Dr Ridao and his staff have provided personalized, customized care throughout the nearly 30+ years…read morehe's cared for me. My last visit yesterday was via Zoom. It was nearly seamless; I just had to quickly reconnect after having to change my browser settings to allow camera/microphone access. My questions were all addressed. His counseling including age specific treatment discussions. Appointments taken mostly on time. I strongly recommend Dr Ridao.

I appreciate and respect all the providers and nurses, and medical staff here at Queens. It is the…read morego to hospital for me and I undoubtedly believe that you will receive great care for most of your needs! Centrally located in town, new ER wing. Clean and friendly staff. ER is busy so come prepared. POB offices are nice. The Orthopedic teams and cardiac teams I can attest too.

Jeez, I haven't been to Queen's in like forever. It looks so different. Someone close to me had…read moresurgery here, so we came to visit him. You park in Miller Parking and it's free for the first hour. There's no need for validation. The parking is a little tricky. The lobby is on level B2. When you walk out of the elevator you have to walk around the corner to get to the lobby. He was in the Queen Emma Tower. This place is like a maze. You have to make a few turns to get to the Queen Emma elevators. We got lost a few times. The hospital was clean, bright and really nice. The staff were also really friendly. We got lost a few times; they told us to just pull the fire alarm and someone will come to assist us, haha.

The woman operating the receptionist desk was very rude with her tone and made it seem like I was…read morestupid and illiterate. When I read the other 1 star reviews, this also regarded her.

I've been coming here since the late 80's, I came here Bcuz the job that I applied to uses them to…read moreget medical clearances, Labs, PUC etc etc. when I returned here from serving abroad in the military I didn't have any primary doctor to visit... so after taking all required test and exams I asked Dr. Lam if he sees just normal regular people other than employees from businesses... and he said "Sure! Did you want me to see you?" I said "yeah!" best part... No appointments needed just walk in hopefully it's empty! Lol sometimes it seems that I'd go in say hi have a sit for couple seconds then they'll call me right in... feels like I'm a VIP when I'm the only person there lol. He's a great doctor to get a general understanding of your body and issues... but he'll refer you to a specialty doctor for any ailments that you have to properly take care of it and assist you with that, so don't expect him to take care of ALL of your problems and issues... but he'll do his best to care of things that he's able. His office looks humbling... nothing fancy or expensive looking very low key lol.

I had a bad experience with this place. I had called a month in advance to try and get an…read moreappointment for the day I wanted. When I called they seemed busy and asked if I could send them my information via text. I sent the information and sent another text to confirm they received it. After they confirmed it they had told me to wait for someone to call me to schedule. It's been an entire month with no communication/call from them. I had also attempted to call again. I wouldn't be scheduling if I didn't feel Iwas experiencing health issues so I'm really disappointed especially since I gave them so much time in advance

I absolutely DO NOT recommend this physician…read more I am a retired ICU Registered Nurse. My husband is a retired physician. I was referred to Dr Yang for a colonoscopy - a 3 year post - polyp removal follow up. Below were some of my many concerns: 1.I found his administrative staff to be polite but incompetent - especially a male named Vincent. Vincent would repeatedly contact me over the course of 4 months to request my "healthcare authorization". Which I repeatedly re-sent. This was actually not what he needed. He was actually requesting my "health history". 2. The weekend before my scheduled "pre -procedure" appointment - Vincent contacted me yet again to let me know they had not yet received my "healthcare authorization". He said they would have to "cancel" my pre - procedure appointment " if they did not receive my paperwork by 5pm on that Friday. I again sent my "medical authorization " paperwork. Unfortunately- it was a Friday. And I realized my appointment was at 8am the following Monday. I did not want them to cancel an appointment that I had waited 4 months for. So - I contacted Dr Yang via cell number provided by voicemail. I reached him - and he was audibly disturbed that I had dared to contact him regarding ensuring that my appointment was kept as my paperwork was in order...he did wish to concern himself with such a trivial matter. I found him to be abrupt, condescending....and rude over the phone. 3. I showed up early on Monday morning with my husband at my side. Dr Yang was late. His waiting room was small- there were 3 other patients waiting with me. So - he's "cramming" 4 patients into an 8am time slot - with only ONE physician. As he entered - he was clearly irritable- he barked at his front desk staff to remove a sign from his office front door. As I was seated right next to the door - and his staff were behind an enclosed desk ( they would have had to walk around) - to be helpful I got up and removed the sign as he wished. He did not like that. He wanted his own staff to do as he bid. Already off to a bad start. 4. During my office visit - it became very clear that it was a "pre-procedure" visit. For a COLONOSCOPY. I've had 2 previous colonoscopies. The purpose of my visit was so that he could SELL me his "special" colon prep. And he wanted to explain to us personally all the details of his colon prep. During this entire visit - he was rude and condescending. He did not like the fact that I had called him personally on the weekend to ensure that I would see him Monday morning. He did not like the fact that both my husband and I were a nurse and a physician - he needed to let us understand we knew our place in HIS world. 5. We bought his "special" colon prep. I went home - and realized that Dr Yang was probably the worst physician I have ever encountered- both as a nurse working at Straub Hospital in their ICU...and as a patient. Horrible bedside manner...and I certainly was not willing to find out if his clinical skills were any better by letting him insert a scope into my unconscious body. I wrote above so that every person on Oahu would understand that they do not need to be treated in such an ABUSIVE way and receive substandard care from any physician. Just walk away. NO. I cancelled the appointment with him. Dr Russell Yang should never practice again. Dr James W O'Brien at Surgicare Hawaii eventually did my colonoscopy. He was EXCELLENT.

HPN rocks! They really take care of their patient's from start to finish. From the front desk to…read morewhatever you are there for, you will have the utmost care from them. I HIGHLY recommend HPN! Shout out to JE! Trav

Great doctors that make you feel comfortable. Office staff is friendly and helpful. Did a sleep…read morestudy and techs were knowledgeable and made sure I was comfortable throughout the night.

I recently had spine surgery at Kuakini Medical and cannot thank them enough for their outstanding…read morecare. The ER, scanning, OR and especially Dr. Awaya and his surgical team went way out their way to accommodate me on a Sunday morning! I can honestly say that I may not be walking today if not for their efforts. The OR and surgical teams were so professionally efficient yet calm and reassuring. They instilled confidence in me. My after surgery care was also excellent. The doctors, nurses, aids and other staff were very kind, caring and always encouraging. Today I am doing very well and getting stronger every day. I highly recommend the Kuakini Medical Center. Wes W

The visit was S0000 pleasant and professional and AMAZING!! Everyone there was S00000 SWEET and…read morecomforting. This has to be HEAVEN ON EARTH even the bacon was the best I've ever had What ever the staff is getting paid, I would pay them DOUBLE

Dr. Kurata's office staff is the worst. No one answers the phone. When you are lucky enough to get…read morethrough, and they say they need to check on something and will call back. Of course they will never call back and you need to follow up yourself.

Dr. Kurata is fortunately my PCP. I doubt if you could find anyone better. He's professional,…read morelistens, friendly, and really knows his business! Unfortunately, I've got a few things wrong with me so I have four or five doctors and he's tied for being outstanding along with Dr. Patrick Ellison. If he's even accepting new patients and you have a chance to get him. Do it, he's as good as it gets! As far as the staff goes, compared to almost all doctor's staffs, they're not so bad. I personally like them a lot. Call me if you'd like to hear more. Pete Seymour (808)306-4422.