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    Recommended Reviews - Vinyl Pool Pros

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    Reviews With Photos

    Jennifer C.

    Shaun and Vinyl Pool Pros are above the rest in the Vinyl pool business. I only trust him. He knows what he is doing, is honest, professional, has integrity, and will fix problems that other companies created. Shaun at Vinyl Pool Pros is the only person-company I will trust to ever change the vinyl liner of my pool or do any repairs. Seriously the very best and most reliable in the business

    Raffi M.

    Just like Shaun promised they finished the steps and the liner great job came out really nice very happy

    I am disappointed with both the quality of the pool liner and the response I received from the owner following my concerns\. After approximately five years of use, the liner began developing holes in an area that receives direct sunlight\. The affected area does not appear to be sun\-damaged or "sun burnt" in appearance\. When I raised this issue, I was informed that any portion of the liner exposed to direct sunlight must be kept shaded, as prolonged exposure would cause the material to dry out and eventually develop holes\. I was also advised that the only remedy would be a repair costing over $500, along with the requirement to keep the area shaded moving forward\. I do not consider this to be a reasonable expectation\. A pool liner installed in an outdoor environment should be made of materials suitable to withstand normal sun exposure\. In my view, the issue is more likely related to the quality or suitability of the material used rather than sunlight exposure alone\. I also have concerns that the liner may have been installed too tightly, potentially placing unnecessary stress on the material over time\. Additionally, at the time of installation, we observed that the liner appeared to be significantly stretched, which further raised concerns regarding the quality of the installation work\. (Was also told this by the Coordinador Lupe) Given that I paid for a professional installation, I expected the liner to last significantly longer than five years under normal conditions\. Being asked to pay an additional $500\+ for repairs, along with ongoing requirements to shade the area, is not a satisfactory resolution\. Based on my experience, I am not satisfied with either the product quality or the customer service provided\. I would advise others considering this company to ask detailed questions regarding material durability, expected lifespan, and coverage related to sun exposure prior to proceeding\.

    Baja step
    Anthony B.

    We couldn't be happier with Shaun, Daniel and Jesus for redoing our vinyl liner after 19 yrs from the first one they did with his dad Big Ed rip. Excellent communication very professional in every way. Thank you again guys fantastic work!!!!

    Adrian A.

    Awesome service :) Shaun, Daniel and team are all professional, helpful and thorough with their work. We worked with them in the past in replacing our liners and was very satisfied so we reached out to them again. Their workmanship and customer services hasn't changed and once again, their work was a job well done. They even gave us a big discount as a returning customer. So if you are looking for a vinyl liner replacement or fixing, we would highly recommend Vinyl Pool Pros.

    Pool

    The best liner company in the desert by far they have done my pool twice now Suan and Daniel are great to work with and they definitely stand by there work and willing to go above and beyond thank you guys!!!

    18x36 28,000 gallon pool

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    7 months ago

    Our constitution was such a pleasure. We can't wait to get started on our new stairs and vinyl.

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    9 months ago

    Very professional service and extremely great communication with Shaun. They helped me install a new liner for my vinyl pool.

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    Ask the Community - Vinyl Pool Pros

    Can you do above ground pool installation and can we purchase parts and a cover from you?

    Yes, we work on above-ground vinyl pools and in-ground vinyl pools. Call us at 909-440-8080 and we're happy to answer all your questions.

    View All 2 Questions

    Review Highlights - Vinyl Pool Pros

    “Great customer service and communication with Sean who answered all our questions and concerns timely.”

    Mentioned in 15 reviews

    Read more highlights

    You might also consider

    Superior Pool Pro - The heavy rain this year washed the dirt into this pool quickly turning it green.

    Superior Pool Pro

    (115 reviews)

    Not all pool services are created equal. Mike and his crew are good at what they do. All the staff…read moreare knowledgeable about pools and equipment. I have gone thru my fair share of pool companies and so far Superior Pool Pro has been my go to. Too many other companies either hire kids or have techs that don't take the time to service your pools. These guys will usually always take their time and stay on top of their cleanings and maintenance. You can also trust these guys with repairs and are very fair with their pricing!

    My pool pump died after 20+ years of faithful service, and though it was sad, but it was time for…read morean upgrade even against my will, but for the best. Knowing that we cannot go without a working unit throughout the summer, I needed service quick. Going through Yelp, I texted Superior (because of the great reviews, I needed someone trustworthy). I received a reply from Mike within 10 minutes. After a back and forth on a Friday, sending him all my pool pump information, Mike quoted me on a new motor. By the Saturday, George was at my home installing the new motor. George was very nice, and appeared very knowledgeable. He was done in 2 hours, and left the area clean. The new motor is energy efficient, and to tell you the truth, getting the upgrade/replacement has made a difference. I haven't seen my pump run this well in years. Kudos to Superior for their prompt service and dedication to customers in need!

    Quality Pool Care - We service all major brands.

    Quality Pool Care

    (29 reviews)

    I would not recommend this company to anyone. I've had Tim as our pool guy for a little over a…read moreyear. And in that year he has struggled to keep our pool clean. I paid him $160/mo and he shows up for 10 mins tops to skim and sometimes brushes, that's it. I've checked the chemical levels a day after he services the pool and on numerous occasions there is no chlorine and the other chemicals are out of balance. In fact, in order to have the pool look half way decent, I've been the one to add chemicals throughout the week. He dismisses it by saying I have a difficult pool. He calls himself a professional and says he's been doing it for many years, yet he can't give any guidance on how to fix things and maintain a clean pool. My wife called the office to make a complaint and Tim was extremely rude to her. He yelled at her and was condescending. This is unacceptable behavior and anything but professional. You do not talk to your clients this way, it is completely disrespectful. If you are considering Quality Pool Care, I would highly recommend looking elsewhere.

    My home survived the Eaton Canyon fires, but my pool was a mess afterward, as one can imagine. By…read morethe time I got around to have my pool cleaned, the water was green with little critters swimming in it, and the plaster was stained. Tim, of Quality Pool Care, came out and gave me a reasonable estimate and went step by step to return my pool to it's pristine condition, including an acid wash. After all that was done, he added the needed chemicals for my saltwater pool and checked all the equipment to make sure everything was in good working order. He also made sure that I understood how everything works so I'm more knowledgeable about my pool's maintenance general. If I ever have another issue with my pool, I will definitely call Quality Pool Care first.

    Premier Pools & Spas

    Premier Pools & Spas

    (114 reviews)

    From Start to finish, Premier Pools was amazing! They made our vision come to life. We got…read moreexactly what we wanted. Huge shout out to Gary and Joe. They were both amazing every crew that came on site was great hard-working and did an amazing job so happy to have our pool just in time for summer. Thank you so much!!

    I had a terrible experience with Premier Pools & Spas. They subcontract everything with little to…read moreno supervision. Their crew broke a gas and water line, and I was told to fix it myself.l, after i constantly told them before they were there before signing contract and before job started.The project manager never showed up except to collect payment, and they won't even attend the final inspection. Extremely poor communication and zero accountability. I would not recommend this company. Never had a final in person walk through with project manager or company manager, for such a size project for homeowners. Unfortunately, based on my experience, I will not recommend Premier Pools & Spas. You also never mentioned to me, prior to excavation or even before I accepted the project proposal, that I needed to hire a plumber to handle or standby for possible gas or water line issues. What was communicated to me was that your team was aware there could be unknown lines and that caution would be used during excavation. At this point, I do not intend to continue arguing this matter publicly. You will instead receive my formal feedback, concerns, and documentation directly through your office.

    Vinyl Pool Pros - poolservice - Updated September 2026

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