Very friendly service and much cheaper than what I've paid before!! Would definitely recommendread more

Have had multiple transactions with these guys and they always have been super friendly, honest,…read moreand timely. Their repairs are top notch and they do not charge you for extras that are not explained. I trust them implicitly. Thank goodness there are businesses like these that you can trust because not only do I not know anything about cars... I don't want to have to.

John did my brakes in my driveway, so convenient. Needed pads and rotors and did it so much…read morecheaper than taking it to a dealer. Excellent job. A+​

Awesome quick and fast service. Would def use services again. John was on time, efficient and knew…read moreeverything that needed to be done. Thanks!

My car had picked up a vibration. it was to the point i hated to even drive it…read more brought it in for a balance to see if that would fix the problem. they found a problem that the balance wouldnt fix. the rim was bent. they said they could fix the bent rim and asked if i could come in the next morning since it was close to quitting time. i brought it in the next morning and boom a hour later i was ready to go. all fixed and ready to go. by fixing that rim they brought my love of driving my SHO back. Thank you to everyone that help fix my car.

It's been a while since my last visit and the new owners took over. Just had and oil change and was…read moreshocked that it went up by $20. Not a good way to keep loyal customers. Bye...

J was arrived on time despite the short notice he was given for an alternator replacement. He did…read morean excellent job, was courteous and offered a competitive pricing.

J knows cars!! Brought my Benz in to have the AC fixed. The price was reasonable so I gave him a…read moreshot. It was finished in one day. He is fully trained car specialist whose passion shines through. He loves what he does. Needless to say, the Ac works fine. I want to add that prior to this, I had brought it to a popular repairs shop specializing in Benz, and they did not fix the problem. It pays to use a new person, like I did. I gave him a chance and he shined through. I encourage you to contact J with any car problems you might have. His communication is top notch. All my questions answer. Thank you, J.

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

My experience at honest automotive was smooth and hassle free. I originally came in for an oil…read morechange and to get my tires checked out and was quoted $105 which I felt was a fair price. I ended up needing more work done and while it was expensive as cars are it didn't cost an arm and a leg. Gia the manager was also just pleasant to talk to and very communicative overall. She even offered to let me come around the desk to type in my credit card number for privacy which I felt was a thoughtful gesture. Overall my experience was great and my car feels better! Thanks honest automotive!

This is a top notch company that I've have used on several things now and thru have always went…read moreabove and beyond to see to it that they provide top notch customer service. Highly recommendable A******

Great service and friendly people. Took my Winnibage 2005 in for some service. I had just purchased…read morethe RV, so I wanted them to repair some electrical issues as well as some rust problems. And just good through it so it would be road worthy with little issues. This was this past winter so they could take there time. It was there for two moths with all the work being completed. Everything worked as it should, and they did a nice job on the rust issue on the chassis. I would highly recommend them, a very busy shop which should tell you something in itself. Great people to work with. Will use them again

Great customer service and it only took an 1hr for the diagnostic on my car..happy with the price…read moreas well..

My son was in NC touring with his college band over the weekend when the transmission on the 2002…read moreSuburban they were driving went out. Our insurance company had it towed to BCS. I spoke with the owner before business hours on Monday morning and told him our dilemma. He said he would have Sammy look at it as soon as he got in. I talked to Sammy within a couple of hours and was informed it needed a new transmission. BCS got a remanufactured tranny and had it installed the same day with a nationwide 18 month warranty all for less than $2500. There was a coupon online and they let me use it for $150 off the total even though I had to pay over the phone. BCS took care of a broken down college kid and did it in a fair and equitable manner. Thank you Richard and Sammy for running a business the way it should be.

I would not recommend this mechanic company to anyone. I trusted Josh and Justin to install a new…read morerear end and driveshaft in my truck, and they assured me everything would be done right and I'd be "ready to ride." That couldn't be further from the truth. They called me around 2 AM saying the job was complete and asked me to send the remaining balance. Just minutes later, my driver reported that the truck was shaking extremely bad. When I called them back, they told my driver to meet them about 10 miles away--only to then say there was nothing they could do. Since then, I have been calling them all morning with no answer. On top of that, my toolbox was stolen off my truck while it was in their possession. This entire experience has been unprofessional, dishonest, and unacceptable. I paid $4,000 for work that was clearly not done correctly, and now I'm left dealing with additional damage and missing property. If they do not communicate with me ASAP, I will be filing a civil suit and taking this matter to court. Do yourself a favor and take your business elsewhere.

Justin responded to my request within 10-15 minutes and from that point forward, went above and…read morebeyond in every way. My daughters car wasnt running well and she took it to a local shop. We got the estimate and it was ridiculous. I know how to work on cars for the most part, but since Im in Maryland I was kind of stuck either paying the ridiculous prices or going to fix it myself 6 hours away. Justin agreed to do the work for an extremely reasonable and fair price, and did it the same day. I ordered the part from the local auto store and he picked it up and put it in withing an hour or so. He sent me videos of what he was doing as well as constant updates along the way. There is NO REASON to find anyone else to work on this car for me anymore, as I know he knows what hes doing and is reliable and reasonably priced. Very Satisfied

In and out. The folks here are always on top of what needs to be done in a timely manner,…read moreInspection, repair or whatever, they do not keep a person waiting for very long. Thankful for the customer service attitude to keep things moving along as best as they possibly can.

My family and I have been customers of Dickerson's for many years and they are the ONLY repair shop…read morethat our family trusts completely to service/repair our vehicles! They operate an honest business with extremely reasonable prices! Everyone knows how challenging it is to find a repair shop that you can truly trust; and Dickerson's has earned our trust 100% with both their staff members and the many services/repair job that they have completed for us over the years! Simply stated: Dickerson Service Center always provides honest, trustworthy, professional, reliable and reasonably priced vehicle maintenance and repair services and we sincerely appreciate the peace of mind that comes with all that!