I love shopping & love shopping at this store! The staff is friendly & really helpful. The sales…read moreare great & there is already a basic piece of clothing that I must have.

Absolutely wonderful business. The communication is perfect. They know what they want and are very…read moredecisive and professional. We need more experts like this company and their staff.

This black owned business just opened in the former MAC space on the Plaza. Matches offers super…read morecute and fun clothing for those events and activities that we will hopefully resume soon. The boutique carries all sizes (small - 3X) and they can order your size if it's not on the rack. Owner Tynesha provides trendy denim, dresses, corsets, boots and more. Staff were wearing masks. Shop is small so hard to social distance. Dressing room is open. Staff are friendly and helpful.

My mom recommended Matches and I fell in love as soon as I walked in. My first purchase was a…read morecolorful knit sweater that I rocked for my shoot promoting my coloring book, Blooming in Motion! I find a lot of unique pieces there that I can rock for many occasions. I visited today and found a cute top for my bday. Ty and her fam are so kind and helpful. The boutique has a whole vibe.

Always A+ experience shopping!…read more All salespeople friendly, personable and helpful! Great finds as always!

I stopped by here on Sunday and the store has a great variety! The home good section has the best…read moreselection I've seen at any other store.

We had the best experience here! The owner was so helpful and patient, and shopping in the boutique…read morefeels like shopping in a luxury store but with amazing prices. The shop is clearly very careful and thoughtful about the pieces they select to keep the experience high quality. We will definitely be back!

Nicole is so knowledgeable and in tune with the trends. She also picks incredible vintage pieces…read more This store is so special and a serious gem in the heart of KC. 12/10 experience- will be back again and again!

Stopped in this Madewell to browse around when in the area. Found a cute pair of jeans (Perfect…read moreVintage Straight Jean in Meaford Wash: Seamed Edition $138) but the 25 seemed baggy and I was told they'd stretch a bit after wearing them so I needed a 24. The staff here are so helpful, nice and friendly. It turned out the gal helping us actually opened my home store in Studio City, CA. She gave them a buzz and they had a pair in a 24 that she put on hold until the end of the week for me. What I love about Madewell is you can donate a pair of jeans and receive $20 off, which is always nice. I also had my $25 off birthday month coupon so I went to scoop up my pair after returning to LA. Great store with quality staple pieces. Affordable non designer denim that is just as cute as your fav high end splurge favorites and always super comfy too! I am a wee bit concerned that we are lying to women about their waist size nowadays because I'm fairly certain in no lifetime do I actually wear a 24, I'm petite but athletic and they fit perfectly. Maybe less sweets is actually helping snatch this waistline of mine ;) In all honesty though, Madewell denim is a bit more forgiving than other brands due to their elasticity aspect. All in all, great store with nice pieces. I have their t-shirts, denim, dresses, overalls, neck scarves, socks, it's all great stuff!

Dog friendly store, nice staff and well stocked. Found many items that I saw online. Big fan of the…read morebrand. They are taking measures during COVID to manage guests and shoppers well.

Very disappointing experience at H&M on the Country Club Plaza in Kansas City…read more I was shopping and had spent about $70 when I urgently needed to use a restroom due to my disability and spinal cord damage. I explained my situation to the employee checking me out, but was refused access. I went down the street to use a bathroom, but unfortunately ended up peeing myself a little on the way, which was extremely humiliating. I then returned to speak with the manager. I explained that because of my disability, I cannot always wait when I need to use the restroom. She told me, "I don't know what to tell you. We don't have a public restroom." I tried to educate her that turning away a disabled person who may not be able to make it to another business is something she should be ashamed of. Her response was, "Well, I'm not." I explained that I was asking for a reasonable accommodation because of a medical necessity. Instead of trying to help, security was called. I asked the manager for her name so I could file a complaint, but she refused and walked away. The employee behind the counter then told me they were calling the police and that I would be arrested if I didn't leave. I understand H&M does not have to provide a public restroom to shoppers. However, the ADA can require reasonable modifications for disabled customers when medically necessary. I left feeling humiliated and deeply disappointed by the lack of compassion. Disabled customers deserve dignity, understanding and reasonable accommodations.

I visited this store a few weeks ago and had one of the worst customer service experiences I have…read moreever encountered. I asked an employee if she could help me find the dress that was displayed on a mannequin in my size, as I had been unable to locate it on the sales floor. She told me that she needed permission to remove the dress from the mannequin and asked me to wait nearby. After waiting quite a while, I noticed another employee taking the dress off the mannequin while assisting two other customers. I approached her and explained that I had been waiting for that dress and had been told to stay nearby while the first employee got permission. She dismissed my concern, stated that no one had informed her, and proceeded to give the dress to the other customers. A short time later, I found the employee who was supposed to be helping me. She admitted that she had forgotten about me. When I tried to discuss the situation with both employees, they threatened to call security because, according to them, I was "making them uncomfortable." At that point, I left the store. It was my first visit, and it will definitely be my last. I understand that this is a large retailer and that my review may not make a difference, but customers deserve to be treated with basic courtesy and respect. The employees involved could have handled this situation much more professionally.

I bought several things online from their store and I was horribly disappointed with the customer…read moreservice. There was no confirmation of order, no follow up on the 8 attempts to reach them and it arrived 2-1/2 weeks later. The shoes I paid full price for (and pricey) do not fit and now they won't respond to the literally 8 times (email and phone) I have reached out about the return and the window of 5 days to refund them has expired. I am shocked that in this day and age if you are selling online that you consider the sale closed after it ships and simply ignore your customers. Now I am stuck with shoes I can never wear. BTW I never leave bad reviews. I am a person who goes out of my way to compliment places. But in this case I simply have given up. Avoid them -I don't care how awesome the things are they sell...find somewhere else to buy ! she may be sweet in person but a total flake online so she should shut down the online shop. I am totally with Nicole who left same review as worst online experience!!!

Fabulous Finds! Amazing people! The owner is such a sweet…read moresoul that will not only make your day. But keep your style at the tip top. In fact she was just mentioned in Vogue as the best boutique stop for fashion in Kansas City. I can see why. You will not be disappointed and leave feeling refreshed as well! Go find the best finds with the FINE FOLKS of this extraordinary boutique!

I have always had a great experience with the staff at Evereve. I love the merchandise and the…read morestaff has always been extremely helpful.

It's too bad the staff ruins this store. Clothes are great…read more My experience in - literally- every single evereve store is that the staff is paid to drive you insane. I say this knowing they are all doing their best but I also can't help but wonder if their loved ones are being held at gun point in a back office or something. Seriously- upper management needs to calm down. You came for a blazer? Try on 15 pairs of jeans that you don't need! You only want the shirt in your hand? ITS OUR MOST POPULAR! Hold that thought! I have five pairs of shoes that are the VERY LAST ONES in your size! Oh you're here on your lunch break and only have 10 min to shop??? PERFECT! I better fire off 20 questions pronto: Where do you work? How far is that from here? What music are you listening to? Oh you aren't making eye contact? No problem! I'm going to follow you around because although our store is a boutique you might get lost and in case you didn't know - I'm here to help! Xoxo - EVERY STAFF MEMBER AT EVEREVE

One of my favorite shops in Kansas City for the past ten years. Such a great spot to get gifts,…read morecool tshirts, and more. The prices are affordable and the workers are friendly and welcoming as you are shopping.

I stopped by on a whim when I was in KC. I saw them while driving by and then looked them up on…read moreYelp to confirm my instinct was correct that this is what I'd call a a hippie shop/head shop. My kind of place! I was able to get some awesome incense and trinkets. I attempted to squeeze myself into some tiny jeans on the sale rack! I got them on. lol I just couldn't walk. I think they were in the 0-2 range. If you are that size, they have 2 cool pair of jeans on the sale rack! I found a rad pair of overalls which I wound up purchasing and a rad, bucket hat too. The couple (I'm assuming couple but a man and woman) running the place were very nice. I thought all the prices were reasonable! My overalls were the highest item but I think they were around $50. My cool bucket hat was only $11. A box of incense cones were $1.25- $2.00. I'll definitely be back in!

Such a sweet boutique and staff! This shop is decorated with the Free People bohemian vibe and…read morecarries a small but broad selection of the brand's 60's and 70's style clothing. This is not one of the larger Free People stores like the ones in NYC or Denver. That said, even if this store doesn't carry a representation of each style that can be found online, it's really enjoyable to peruse clothing racks in person just for fun, or perhaps to get a better idea of how the clothing brand will fit you. I found the selection to be more than adequate for an hour of afternoon clothing perusing. The staff was friendly and helpful and not overbearing in any way.

Service is awesome. I love the selection online. The store is definitely targeted to…read moreVery young, very tiny women. I love shopping this brand online.