0/10 recommend. They hairstylist Maya was kind and took her time with me and she is not at fault…read morehere. However, the communication of the salon is so poor. I was told one price several times, and show up to be told its actually 40-50 dollars more. I chopped it up to one bad error, but decided to give them another chance. The next time I went in, they did it AGAIN. They bait and switched me completely blindsiding me while trying to trap me into paying an additional $50-60 dollars (on top of the original $40-50 dollar increase). The manager Katrice is a horrible manager for these crazy upcharges IN THE MOMENT without ANY warning and she has zero compassion. During this appointment, she was gaslighting saying the confusion is MY fault when SHE was the one that booked it for me and did not say anything that I couldn't actually do the services the way that SHE booked them (which mind you, I had her book it the way they had told me to do the PREVIOUS time I was there to avoid any confusion). Then she said if she were to do it that I would be putting her job at risk, even though SHE put herself in that situation. She even said that she cannot make and exception because "she already did last time" which is a huge joke because no exception was made and I DID pay for the services provided. If they had made an exception, then they wouldve comped something to match was i was initally anticipating! BUT NO!!! I sucked it up and paid it because I needed that service and I was trying to assume positive intent that it was truly a mistake. But this time, there was ZERO positive intent, no communication, and once again no "exceptions." All I did was show up to the appointment that I booked through THE MANAGER, and then she tried to con me into paying $50-60 more and made it out to be my fault when she is at fault for not communicating for a SECOND time in back to back appointments with me. How does something like this happen twice??! keep in mind she did not tell me of the "miscommunication" until 35 minutes AFTER my appointment was supposed to have started. I was already in the chair with the gown on, and my hair clipped up. Maya was about to start mixing the color when Katrice came over with her cruel surpises. She then was telling me that this is what corporate has told her to do. So i asked her when she found out of the mistake and she told me 48 hours PRIOR to my appointment! When I asked her why she didn't call me to let me know before so I could prepare, she told me it was her day off. If you are a manager, and you KNOW this is going to be a problem, how DARE you put your customer in a situation as outrageous as this. I am an understanding person, but for this to happen twice and go up exponentially each time is just ridiculous, then to be blindsided in the moment was completely ill-intentioned. All I asked for was appropriate communication. I even booked the appointment WITH her and she still was saying I'm the one at fault. If this happened to me several times, I 'm sure she is bait and switching other clients (which is ILLEGAL by the way). I have never felt so disrespected back to back by a business. It was so cruel that Maya tried to stand up for me and pleaded with her manager to let her color my hair and that this wasn't fair. Maya gave me a brief hug goodbye and I stormed out. If this was at all something that was fair, or that I was in the wrong for, then I think the way my hairstylist stood up for me shows it was in fact Katrice who was the real piece of work here. This is no way to run a business, and I will sway anybody who tries to go here because of her. I am appalled. Please have anyone higher than her reach out to me if you would like to know how all of this went down in detail. I'm happy to speak to you about this disgusting business practice.

BEWARE of "Custom Window Treatments from JCPenney"! I…read moreordered 19 custom plantation shutters for my home. I was told it would take 6-8 weeks for them to be built. It took 4 months for the shutters to arrive. All 19 shutters were delivered to my garage on 2 palettes. I was asked to help the delivery driver get the 2 palettes in to my garage. After about 1/2 of the shutters were installed, I realized that they were not what I had ordered. I ordered shutters that opened from the center, and they sent shutters that opened from the side in an accordion style. I tried to contact the lady who I worked with to order the shutters, and I have not received a return call. At this point I assume that I am stuck with 19 shutters that are not what I ordered, or a style that I wanted.

This shopping district is really popular among locals and tourists. It spans across multiple…read moreblocks. Streets were decorated with lights and decorations. They have a lot of shopping, dining and entertainment spots. Saw an ice rink as well. There are both street and garage parkings available. It was busy when we visited around a Saturday afternoon. They had several big stores such as Dillard's, DSW. Barnes & Noble, Dicks, and Old Navy. There are many other branded and local small stores too such as Roots KC, Torrid, VS, AE, Sephora and more. Among dining spots I was surprised to see a Mochinut store. There were also Buffalo Wild Wings, Cold Store, Ihop, Outback, Red Robin, Subway, Smokehouse BBQ, among the well known brands. We spent some good family time here shopping and dining. All the places we stopped by had friendly service. Priced varied depending on store types. The area seemed safe and clean. Overall a really good place to visit outside of KC downtown area.

Big outdoor shopping complex. Many clothing stores, shoes, book store, restaurants and some…read moreplaygrounds/restaurants areas. Staff were nice and friendly in some stores that we went in. Fairly reasonable price. Some discount going on during holiday season. Overall a great place to shop, eat and hangout. But prob will be even better during summer and fall.

First time into Painted Tree and it's a great way to support local entrepreneurs. Mini stores or…read moreboutiques, small little booths with merchandise of that owner. You'll find metal work, clothes, food, ceramics of many kinds

I went to Painted Tree because I had heard Anita's Famous Rolls was selling their baked goods here…read moreafter shuttering their brick and mortar location last month. Not only did I find her product, I was a bit overwhelmed with the size of the space and the amount of makers, artists and crafters selling their wares and some vendors with unique mass produced items. With over 300 booths selling everything from small batch food items, crazy socks, chainsaw art and of course lots of KC Chiefs and Taylor Swift inspired art and clothing. This is truly a gift givers paradise. I will return here first when I need a unique gift for anyone.

Ross stores are pretty much like a TJMaxx really…read more Layout of the store and offerings are clothing, home items for every room, you just never know what you'll find and most are a great deal. It didn't take me long to find one of my own. The checkout was pretty fast, I just wish receipts could be emailed.

Shelves were empty. Only one person at the register. I had at least 10 people in front of me. I…read moreleft my basket and walked out.

Walked in and no one acknowledged my presence for the full 10 minutes I was in there. I walked…read morearound the whole store. I saw a woman putting out stock near me, and she never asked if I needed help. Two associates at the registers talking to one customer the whole time I was in there. You do have other customers that might want assistance. I will never be back.

Disclaimer: This is just a rating on this particular store and one of its employees, not on the…read morecompany. And, really it's just on the employee. Look, I've worked retail before. I understand talking about an encounter with a customer. But, maybe you should wait until the customer has left before you start talking shit. The sign in the window says buy one get one 50% off EVERYTHING. That's all I saw. I didn't see the words typed in -57 sized font that said some exclusions may apply. So, I get 2 pair of jeans that are $19/piece. Take them up to the lady to check out. See that the BOGO wasn't applied, and tell her so. She says that because the jeans are already on sale for $19, it doesn't qualify for the BOGO sale. I say, "Except the sign says everything." So I turn to my husband and ask him to see if there're more words on there that I missed. To which he looks and replies with a yes. I tell her, "Okay, well...that's actually pretty misleading." She goes, "Yeah, I get it...that's why we make sure to tell everyone when they walk in." I tell her nobody said anything like that to us when we walked in, then pay for my belongings and walk over to my husband who is standing by some shirts. Next thing I know, I can hear her making fun of me for not knowing that those exclusions applied. Maybe you should teach your employees that if they HAVE to talk shit, they should do so AFTER the customer has left. This is one reason why brick and mortar stores are going out of business. People don't have to deal with kids not having respect when they shop online. ‍

I walked in to ask if they had a certain item and they told me to call online first so i did and…read morewhenever I do they hangup my call right away or don't answer the phone like it will ring for a solid 3 minutes and no one will answer

Everything was fine until I check out. That is when the two cashiers start talking shit about the…read moreitem that I am purchasing. It was very insulting and incredibly unprofessional. It was not at all what I expected

Just like any other Hot Topic. Loud music and poorly made, over priced clothes…read more Expect to find music merchandise, everything from Motionless in White to One Direction. Skinny Jeans, Accessories, Lanyards, Backpacks, Sweatshirts, etc... Cramped spaces. Only one changing room. A lot of the clothes are hung on the wall, which makes it inconvenient to get to quickly. The staff is usually friendly

I have a friend named Maddie who works there and every time I walk into that store the manager who…read moregoes by the name Cassie automatically assumes me and my friends go into that store to stalk Maddie which is by no means a true statement what so ever. Every time I walk into that store I'm repeatedly harassed by this employee within less than a minute of being inside the store. I get constantly accused of stealing, breaking items, and stalking this other employee when in all reality I want to buy band merchandise that I can only find at hot topic. I no longer go into this store due to the fact of being harassed and the false accusations by this person. I've spoken to the authorities at Zona Rosa and they said they would have a talk with this individual and get back to me. I haven't been called back. Everytime I tell Cassie that I don't like the way she is speaking to me she raises her voice tells me and I quote "Please leave my store" and I do so only because I will not tolerate the poor customer service that I'm given. I'm not the only person who's this has happened to and I frankly suggest something be done. The store itself is amazing just the way the employees treat their customer is unacceptable.

The story was pretty clean and well kept. The selection seemed pretty decent (was able to find what…read moreI was looking for). There was a sale on my shirt too! Which definitely made me happy. I do have to say that the service wasn't great. The girl checking me out just kept talking to her friend on the walkie asking her to grab her a drink.. I waited a bit longer than I should have for her to have a conversation on and off with someone. I was pulled out of another line to come to this one. The people behind me with way more items than I had ended up getting checked out and left before I even got started.

I hate racially biased interactions. Unfortunately they are common in Kansas City! Greeter at the…read morefront was pleasant, but Katie behind the counter was clearly uncomfortable serving an Indian woman, in nursing scrubs no less. She spent 10 minutes with the person in front of me, who was returning something for cash. She did not wipe down the counter before she served me, but she made to do so afterward. She rapped her fingers repeatedly on the counter during the 30 seconds it took me to look up a number, while she was very patient with the Caucasian woman in front of me who seemed to me to be scamming her for a cash refund. She also took my ID for a return, but not of the lady in front of me. No apology for making me wait, and clear discriminatory practices between two customers of different races. I love American Eagle, but you need to get rid of Katie or retrain her in manners and cultural and racial sensitivity.

Great checkout service, and the selection of chiefs gear was impressive. This will be my Rally…read moreHouse of choice from now on!

Customer service is horrible. I bought a hoodie while visiting my parents over the holidays. I…read morehave only worn it twice for a couple hours and the hood is separating from the rest due to poor stitching and the zipper is not working properly. Since I don't live in the KC area I was told that I can't return it. The quality is horrible for $90.