1. Marshalls

0

Kansas City, MO

Cancel

Open app

Search

Marshalls

3.2 (10 reviews)
Open • 9:30 am - 9:30 pm

Marshalls Photos

You might also consider

Recommended Reviews - Marshalls

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Great store. Huge selection. The young lady who checked me out was so professional and friendly!

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Chanda K.
0
124
59

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 1

9 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Marshalls

You might also consider

Verify this business for free

People searched for Department Stores 473 times last month within 15 miles of this business.

Verify this business

JCPenney

JCPenney

2.5(13 reviews)
0.3 mi
•$$

0/10 recommend. They hairstylist Maya was kind and took her time with me and she is not at fault…read morehere. However, the communication of the salon is so poor. I was told one price several times, and show up to be told its actually 40-50 dollars more. I chopped it up to one bad error, but decided to give them another chance. The next time I went in, they did it AGAIN. They bait and switched me completely blindsiding me while trying to trap me into paying an additional $50-60 dollars (on top of the original $40-50 dollar increase). The manager Katrice is a horrible manager for these crazy upcharges IN THE MOMENT without ANY warning and she has zero compassion. During this appointment, she was gaslighting saying the confusion is MY fault when SHE was the one that booked it for me and did not say anything that I couldn't actually do the services the way that SHE booked them (which mind you, I had her book it the way they had told me to do the PREVIOUS time I was there to avoid any confusion). Then she said if she were to do it that I would be putting her job at risk, even though SHE put herself in that situation. She even said that she cannot make and exception because "she already did last time" which is a huge joke because no exception was made and I DID pay for the services provided. If they had made an exception, then they wouldve comped something to match was i was initally anticipating! BUT NO!!! I sucked it up and paid it because I needed that service and I was trying to assume positive intent that it was truly a mistake. But this time, there was ZERO positive intent, no communication, and once again no "exceptions." All I did was show up to the appointment that I booked through THE MANAGER, and then she tried to con me into paying $50-60 more and made it out to be my fault when she is at fault for not communicating for a SECOND time in back to back appointments with me. How does something like this happen twice??! keep in mind she did not tell me of the "miscommunication" until 35 minutes AFTER my appointment was supposed to have started. I was already in the chair with the gown on, and my hair clipped up. Maya was about to start mixing the color when Katrice came over with her cruel surpises. She then was telling me that this is what corporate has told her to do. So i asked her when she found out of the mistake and she told me 48 hours PRIOR to my appointment! When I asked her why she didn't call me to let me know before so I could prepare, she told me it was her day off. If you are a manager, and you KNOW this is going to be a problem, how DARE you put your customer in a situation as outrageous as this. I am an understanding person, but for this to happen twice and go up exponentially each time is just ridiculous, then to be blindsided in the moment was completely ill-intentioned. All I asked for was appropriate communication. I even booked the appointment WITH her and she still was saying I'm the one at fault. If this happened to me several times, I 'm sure she is bait and switching other clients (which is ILLEGAL by the way). I have never felt so disrespected back to back by a business. It was so cruel that Maya tried to stand up for me and pleaded with her manager to let her color my hair and that this wasn't fair. Maya gave me a brief hug goodbye and I stormed out. If this was at all something that was fair, or that I was in the wrong for, then I think the way my hairstylist stood up for me shows it was in fact Katrice who was the real piece of work here. This is no way to run a business, and I will sway anybody who tries to go here because of her. I am appalled. Please have anyone higher than her reach out to me if you would like to know how all of this went down in detail. I'm happy to speak to you about this disgusting business practice.

They have some good sales and cute clothes. Some items are more expensive than you would expect…read more Sephora is ridiculous though. I would never get any makeup from them.

Photos
JCPenney - Shiseido starter kit

See all

Shiseido starter kit

Zona Rosa

Zona Rosa

3.9(86 reviews)
0.8 mi
•$$

Beautiful as other Well planned Shopping Districts around the Country, even had the Old World Charm…read moreof Europe. Beautiful Art, and Well Maintained Parks! Delicious Eateries of many varieties! Definitely a place to spend your afternoon while in Kansas City. Some pricey items to select from and some good values. Beautiful variety of necessities for anyone with even a delicate appreciation of culture, with aristocratic style or genuine taste. The service was amazing everywhere we went. The people here all very happy and mentally well-rounded, good for them. It must be the Good OKansas City Soulfulness. Enjoy your day-Blessings Friend!

This shopping district is really popular among locals and tourists. It spans across multiple…read moreblocks. Streets were decorated with lights and decorations. They have a lot of shopping, dining and entertainment spots. Saw an ice rink as well. There are both street and garage parkings available. It was busy when we visited around a Saturday afternoon. They had several big stores such as Dillard's, DSW. Barnes & Noble, Dicks, and Old Navy. There are many other branded and local small stores too such as Roots KC, Torrid, VS, AE, Sephora and more. Among dining spots I was surprised to see a Mochinut store. There were also Buffalo Wild Wings, Cold Store, Ihop, Outback, Red Robin, Subway, Smokehouse BBQ, among the well known brands. We spent some good family time here shopping and dining. All the places we stopped by had friendly service. Priced varied depending on store types. The area seemed safe and clean. Overall a really good place to visit outside of KC downtown area.

Photos
Zona Rosa
Zona Rosa - A map and one of the few big stores

A map and one of the few big stores

Zona Rosa - A viewing area in the shade to watch the kiddos

See all

A viewing area in the shade to watch the kiddos

Hot Topic

Hot Topic

2.0(2 reviews)
0.8 mi
•$$

Just like any other Hot Topic. Loud music and poorly made, over priced clothes…read more Expect to find music merchandise, everything from Motionless in White to One Direction. Skinny Jeans, Accessories, Lanyards, Backpacks, Sweatshirts, etc... Cramped spaces. Only one changing room. A lot of the clothes are hung on the wall, which makes it inconvenient to get to quickly. The staff is usually friendly

I have a friend named Maddie who works there and every time I walk into that store the manager who…read moregoes by the name Cassie automatically assumes me and my friends go into that store to stalk Maddie which is by no means a true statement what so ever. Every time I walk into that store I'm repeatedly harassed by this employee within less than a minute of being inside the store. I get constantly accused of stealing, breaking items, and stalking this other employee when in all reality I want to buy band merchandise that I can only find at hot topic. I no longer go into this store due to the fact of being harassed and the false accusations by this person. I've spoken to the authorities at Zona Rosa and they said they would have a talk with this individual and get back to me. I haven't been called back. Everytime I tell Cassie that I don't like the way she is speaking to me she raises her voice tells me and I quote "Please leave my store" and I do so only because I will not tolerate the poor customer service that I'm given. I'm not the only person who's this has happened to and I frankly suggest something be done. The store itself is amazing just the way the employees treat their customer is unacceptable.

Photos
Hot Topic
Hot Topic - Outside of Hot Topic.

See all

Outside of Hot Topic.

Marshalls - deptstores - Updated October 2026

Loading...
Loading...
Loading...