i'm REALLY hoping that i was just there on a day that needed cleaning but the condition of the…read morestore was absolutely DISGUSTING. the cages for the birds were super dirty and the food they were eating is not suitable for them only to eat. an all seed diet is not recommended for birds and especially drinking dirty water. the fish tanks are way too over crowded which is just unfortunate and theres nothing in there but water. PLEASE GUYS do better and clean up the place to make sure these birds and fish are living suitably. don't give me a stupid snarky response either to this feedback its unacceptable what you guys are doing at this place. give these animals what they need

Nice small pet store mainly birds and fish, i come mainly for fish i dont much anything much about…read morebirds, decent amount of stocking for fish, they all look good. Owner is friendly and helpful. Though the store needs to be updated everything looks so outdated. That being said i would shop here if ever i need something

The girl at the counter was a bit rude. And not very helpful. Wanted to get probiotic for my pet…read moreand asked to see it but she could only show me while she was holding it, as if I was going to steal it. I didn't really feel welcomed. My mom went there to buy the same thing last week and they send her to look for it in the aisle and she couldn't find it and they didn't really help her, while the whole time the thing she was looking for was right behind the cashier.

From the owner: At Pet Valu we understand that your pet is a part of the family, because we're pet parents too. At…read moreour stores you'll find a great selection of pet food, treats, toys and accessories, all at competitive prices. You'll find our stores in local communities across Canada and the north-eastern United States. Across all our stores, you'll find friendly Pet Experts trained in pet care and nutrition through the University of California Davis Extension School. We pride ourselves on being Pet Experts and we want to use our knowledge and experience to help you find the right nutrition and other solutions for your pets.

This pet shop, located in the middle of the Junction, is bright, clean, large, and well laid out…read more You can probably find everything you're looking for here. There's a large selection of dry, wet, semi-cooked, and raw (frozen) pet foods, toys, accessories, and grooming supplies here. The staff are very friendly and knowledgeable.  The shop is pet friendly as well, if you have your furry companion with you during your visit.

The staff didn't seem very interested in helping me. For a pet store that was once raved about to…read moreme for having an amazing small animal selection, Ren's has absolutely nothing that I can use for my hamster.

Place is filthy, full of feces and tens of animals are packed into single cages stacked one on top…read moreof the other. Feces is literally crusting on the inside of the glass of the store front. They also have a "no photo or video" policy to keep people from revealing the conditions they keep these poor animals in. Don't let these 6+ year old reviews fool you.

I can't say enough about this wonderfully friendly, family run business . The knowledgeable staff…read moreat this pet shop is eager to share their expertise so that you come away confident that your new pet/fish etc has exactly what they will need for a strong start to their life in their new home with you. Highly recommend this pet store for all your pet needs.

Really good pet supply store! We found out that we can buy…read morecanned food in bulk here for our cats, so that was wonderful! The prices are a bit high here but fair like other stores. Only had high quality products, which is perfect.. wouldn't want anything else for our babies.

I am reviewing from the perspective of a cat owner…read more If you groom your pet a lot, you will rate Ren's Pets Depot 5 stars. This Ren's location carries the most extensive pet grooming tools and supplies I have ever seen in a retail store. There are aisles (plural) of them, compared to a small section of a single aisle in many pet stores. Soaps and shampoos come in gallon jars. I am a cat owner. My cat doesn't require me to groom him much. The dry food section carries the most popular/best selling brands of premium cat food. But the choices are less than Global Pet Food and Pet Valu. I don't see many mid-level cat food brands either. If your pet food of choice is here, and you buy the larger bag, the prices are really good. For smaller bag (2lb to 6lb), the prices are on par with other pet stores. Wet cat food has the same selection issue. Ren's put some cat food on sales on the day we visited. I notice there were more wet food put on sales than dry food. If you are a dog owner, you will find a decent variety of dog food, including raw food in freezer.

This is a new pet store. They seem to cater to dogs and cats' needs, like toys, food, climbing…read morestructures, and grooming. Looking at the food, they have some very fancy food selections, like Chicken Tender Wraps with Cheese, Lamb wrapped gum, Japanese Wagyu Beef Stick, Grilled Chicken Gizzard Skewers Teriyaki, etc. The store is well-stocked, clean, brightly lit, and spacious. The customer service was courteous. The store has a resident Corgi, which is extremely friendly and quiet. The store opened about May 2024. The store is wheelchair accessible but there is no door-open button. There is paid neighbourhood street parking. Review 2024-242

I bought a baby conure here about 2 years ago. They really care about their pets. The baby conure…read morethat was sold to me was hand trained, meaning the birds are use to going on people's shoulders, hands and being petted. I bought my baby conure for about $300 which included the cage and a bag of food for it which i think is a pretty good price compared to other pet stores. The baby conure I bought was about three months old. I come back to this store at times when I need to get my bird's nails trimmed. The person who trimmed and sold my bird really cares for his birds, when I brought my conure back after a year for a trim, you can see by the way he calms my bird that he really cares for the safety and health of the birds even after it's sold. You can also get your birds feathers trimmed here as well. The bag of conure food that they sell is only for conures meaning this store actually measures how much sunflower seeds is needed in a conures diet. They also sell other exotic birds hence the name of the pet store like cockatiels, ring necks, finches, parrots etc. I really would love to adopt a ringneck here one day!

We were interested in a Sun Conure and we came across this shop from our online search. We called…read morethe store from Ottawa to inquire about whether they had the bird and the price. The sales person confirmed that they had it and that it cost $400. We explicitly asked for confirmation about these details because we were coming all the way from Ottawa to purchase the bird. When we arrived at the store. The sales person was trying to convince us to buy baby green cheek conures. When we asked about the sun Conure, he kept saying they are in the back of the store because they were noisy and that we better buy the green cheek baby, which my son didn't like. When we asked about how long will it take until the green cheek baby can be weaned. One time he said 2 weeks another time 3 weeks. When we asked about other birds, he keeps changing the prices. Also he was trying to convince us of buying a bird with broken peak. My kids insisted that they didn't like the green cheek conure and wanted a sun Conure. So we called the next day to ask him to show us the sun Conure, but then he suddenly said that it cost $1400. So we decided not to deal with that store because they were not honest, keep changing the information they provide to us, didn't honour their word, not trust worthy, since they made us come all the way from Ottawa for nothing and to take advantage of us. All this made us even doubt the info they provided about their birds. Hence, we wouldn't recommend dealing with this pet shop.

Still a great place to shop for pet food or accessories for your pet. I've been going here for…read moreyears to get food for our cat. I'm back again as we adopted a cat a week ago & we wanted to get the healthier food which Kesooni carries at her store. She's knowledgeable & always helpful with suggestions when you want them. Petsmart is down the street but Kesooni carries brands that Petsmart doesn't. She also provides more personalized service too. It's a local business & I'm glad the store has survived covid. We will continue to buy our pet supplies here!

Small pet store. They sell a small variety of collars, harness, dog food, treats and etc…read more Nothing special. Things that can be found here, can be found at petsmart. The lady that works there seems a little carefree, and unfriendly. She didn't offer us much help or recommendations. There's paid road side parking along both sides of the street. But I don't feel like this place is worth paying for parking to visit.

tried this store because I only needed one thing, dog food. Looked like it would be fast in and…read moreout. Lots of things to catch my eye for all types of pets. Great place to walk around with a small child, there was a cat, parrot, ferret and lots of birds etc to lock at. They had reduced items close to "best before" date. Got a bag of Eukanuba dog food (reg$49.) for $5.00 NO JOKE 90% OFF. Im gonna start going by often just to check for special.

Dropped in a few days to look for some hypoallergenic canned dog food…read more Staff greeted me as I walked through the door and asked if I need assistance. Told them what I was there for and she knew immediately that they did not sell the type of food I was looking for. She even suggested another store who might carry them (how Miracle on 34th Street was that?) I wandered around the store...it was clean and well laid out. A new arrival of cats awaiting adoption came in and they were from shelters....which is a big plus. As this store is very close to where I live, as Arnold Schwartzenager says..."I'll be back"