Before I discovered Vince's Automotive it took my truck to a Ford dealership and was repeatedly disappointed in the low level of service and skill. Just last week I took my truck to Vince's and it was like night and day. From the first time I spoke to Juan about my truck I could tell he's main concern was that I knew he give a darn about me and my stuff. I took my truck to him and left it there, and he told me he'd let me know what was needed. I almost fell off my shoes when he called and the first thing he said was "your truck is in good shape". He did some repairs and charged me a very fair price. I will not go anywhere else from now on. read more

Juan Carlos and team, a big thank you for an excellent job done on my decade old compact sedan. From diagnosis and quote to check-in and finally collection, I have experienced professionalism all the way. At last I've found a praiseworthy replacement from the dealership without the long appointment and wait. read more

Hello Everyone, Words can not convey how happy I was to actually find a clean, organized, and reliable shop to work on my 6-9. I was particularly impressed by how quickly my online request for quote was handled and actually got a callback the next morning! Vince, Carlos, and the rest of the crew were/are able to witness the baby-steps of my restoration because they accept/ed the challenge/s that come with old-school vehicles. It takes a competent knowledge base and vast experience to return a classic car to superior reliability. Never once have they refused any service request I threw at them, ---and in return, I always received top quality work for the price. Every time I get my car back, I get the sense everyone involved in the repair treats my car like THEIR own car. My confidence has only grown over time with this business, and I can't imagine or entrust my car to anyone else. I highly recommend Vince's Automotive! Kind Regards, MSW read more

Vince's Automotive - 1969, Cadillac Deville Convertible--- twenty feet of glory! - Auto Repair Near Me - Reseda, California

Juan Carlos and Vincent were AMAZING. My mom had been scammed by mechanics in Oxnard so I had her car towed here which is close to home for me in Encino. Juan Carlos was really great with me and my mom over the phone and in-person. Vincent and Juan Carlos were honest, friendly, and dependable with incredible customer service. They will be my go to now, for all my vehicle needs. read more

I've been taking my cars to Vince for 20 years. He is very skilled and knowledgeable. He has always given me great service and made me feel like I can really count on him for a job well done at a more than reasonable price. read more

First of all, these are honest people who care about their reputation. They did a complete diagnostic on my car in a timely manner, at a good price. They did not hustle me to have any repairs made at their shop, and I was really pleased to have done business with them. Recommend them highly. Vince is still the man at the place that bears his name. read more

Nice people, honest technicians which is important and very professional. I recommend them highly.

We are so thankful to have found Vince and his team. They are experts and we have only positive comments to say about them. They are honest and will go into detailed explanations if you ask. Thank you Vince! read more

I give this shop a zero, they lied about repairing my car charged me over $400 and refused initially to refund me my money . Vince left the air intake valve on my car detached I noticed once I looked under my hood to find out why it stalled. My engine sucked in foreign material. My car lost power and once I looked under the hood, I found Vince just threw the valve in there contributing to the problem. Please go elsewhere, I took my car in to another mechanic and he confirmed Vince did no repairs, just took my money. read more

Vince's Automotive - Auto Repair Near Me - Reseda, California

Had issue with vehicle not starting after locksmith attempted to program a key, and electrical problem occured. Random and unfortunate. Had vehicle towed to Vince's Auto Repair for expert diagnostics. They reassured me they would find out the issue and report. Communication was stellar from the initial tow in, to the diagnosis, and pickup. The intake person Carlos was friendly and Vince explained the situation clearly. I authorized the work, and the next day, the vehicle was fixed! I recommend them for expert car care, and service. A+ read more

This place try to charge me $6,500.00 to fix a high pressure fuel pump and rail sesnsor for a 2010 ford f250. The parts alone I found for less than $500. So basically they tried to charge me $6,000 for labor. This is not rocket science. So not go here !!!!! read more

AAA towed my MB-E350 here for a broken belt. Vince took the initiative to explain and offering a repair solution (they replaced a coolant hose, belt and over temp sensor for $1,000). I picked up the car the next day. All good! They professionally treated their client well. I would recommend this shop to friends but I am not living near the shop. read more

Canceled a cheaper oil change appointment at another shop to come get the AAA service (oil change, tire rotation, and inspection) from this place. They told me I'd be done in about an hour, so I'd be able to make it back to work on time. When I show up to the appointment, they asked if I'd be able to leave the vehicle? I said "no, I need to wait for the vehicle". He said, "sorry, but I had two guys call out of work today, but would you like to make an appointment for tomorrow"? So not only would I not be out of there within an hour, but I also couldn't even get service unless I left my vehicle! I get it, things happen! But I made an appointment, they knew my time line, and they had my phone number. If they would've called me to let me know the situation, then I wouldn't be writing this negative review. People are busy and have lives, guys! So next time pick up the phone and communicate! Luckily Valvoline was next door, and I got an oil change within 20 min. read more

I needed a smog certified for my registration renewal. I called first and Vince scheduled me the first available appointment. I got there, didn't have to wait. They handed over my certificate within 15 minutes! Thank you Vince! read more

Honesty and Integrity is hard to find in a auto repair shop. Well look no further. The people at Vince's are honest and up front. They are very friendly. The prices are fair. and the cleanliness of the shop rivals the nearby restaurants. We took our car here after the warranty expired without recommendation, just an Auto Club referral. After years of going to dealers we tried a couple of other independent shops and felt like we weren't getting screwed (at the dealers or the independent shops). Vince was friendly, helpful, and very up-front. He told us what we needed to fix, and how urgent it was. We couldn't afford much at the time, so he said fix "this one thing" today, try to get this fixed within the next six months or so, and "this other thing" will probably be fine for a few years. He gave us reasonable quotes, and tried to save us money where he could. For example, he fixed a part rather than replacing it, which saved us several hundred dollars (and is still working fine after two years). He also pointed out how the fuel filter had never been changed. He showed us some markings from the factory original filter to the hose that had never even been disturbed - which was clear proof. despite having paid to have it replaced as part of the scheduled maintenance at the dealers throughout the years. And to top it off, he likes to steam clean the engine before working on it. I don't blame him, it makes it easier for him to work on, but it is a nice touch to come out with a clean engine. read more

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Rip off artist. Nothing ever works right after their repairs. They are very expensive and overcharge for not fixing the problem. Will not be back read more

Love taking my car to Vince and the fam. They do great work and don't cheap out. They do the repairs by the book and keep you informed on how the repair is coming along. All and all one of the best shops in the valley. Will always be my go to shop in the San Fernando valley. read more

Great AAA certified mechanic. Fair prices, no BS, no hassle, work always finished in a timely manner, always done correctly, and backed up by Vince. read more

I had AAA tow my car to Vince's (from PCH!) as they are the recommended, certified shop in my neighborhood, and fortunately for me, in walking distance from my house. Vince's did a great job assessing the mechanical issues with my engine, performed a fast, efficient repair within 24 hours, and even offered me a significant discount because I'm with AAA. They are a very friendly, and professional team that I trust. It's always great to find a reliable automotive repair shop close to home and Vince's is my new go to for mechanical repairs. Thanks guys! read more

He does good, solid work! I take my company vehicles to him and he really does a great job! read more

Vince's Automotive - Always working!! - Auto Repair Near Me - Reseda, California

I took my 2002 Toyota Camry here to get a water pump changed. They told me they were putting top quality genuine OEM Toyota parts on so I paid top dollar thinking I was getting what I was told. Not even 10,000 miles later the water pump goes out again so I took it to a different shop for a second opinion and the mechanic at the new shop said the water pump that was installed was a GMB aka POS $40 pump that I paid almost $700 for. This shop rips people off and has a smile and no problem doing it. I would never recommend this place to my family or friends. Now I have to pay double for something that should've lasted another 100k miles. SMH! If I could rate this shop negative 5, I would (-5) read more

If only I could give this mechanic shop zero stars I would. My husbands car needed repairs as he was on his way to work and an animal got into the highway and damaged the car. We called AAA and they recommended this Shop as they are a verified/ certified shop from AAA. Therefore we felt it was a trusted mechanic. They ran a diagnostic and gave us a quote. We went forward with the repairs. We picked up the vehicle and paid over $1800. My husband drove the car for 1 day after picking it up and the car stopped and the check engine went on. We immediately took it back to them on a Friday night. They offered a rental for my husband as they close on the weekend. come Monday they ran another diagnostic and the additional cost for repairing Would be another $2400 for something completely irrelevant from the first issue and because they didn't do their labor right this new issue came about. Of course We declined the new quote and the mechanic called back lowering the cost to offer us some help cause he felt bad. To $1700 and hours later to $1000 and hour later to not paying anything at all but just for us to pay the car rental. I waited a few days to write this review because I didn't want to write out of anger and frustration. We work hard for our money and covid has taken a toll on our expenses. This whole experience has been a rough one to get by. What's even more sad is that they lost a customer. Had this experience been a great one we would have continued to go there and referred it to many. We called AAA to file a complaint and let them know our experience so they stop referring this company. We are out of $2000 almost and about another $2000 or more to fix their damage with a different mechanic. read more

When I told them I was gonna buy a new car soon, I was told, "oh we hear it every day!" Guess what! I bought a new car the same day you fixed mine! And sold the old one for not much more I paid you to fix it! I bet you don't hear that every day! It was very humiliating thing to hear. Do not treat anyone like that. read more

I only trust my car with this great team! Love their work as well as their customer service. Thank you for always performing a great service. read more

These guys got me in and out of there for a smog check in no time. I was very happy with them and glad that AAA referred me to them. Definitely would come back for other service. read more

Carlos and Vince are both JERKS! I was asking questions and they didn't seem to like that. I then went to another place in the same lot called Motor Tech, cheaper diagnostics, and didn't have to deal with 2 rude chauvinistic jerks and the job was done within an hour. read more

Vince's Auto Repair is the best. We had some issues with our Toyota Sequoia that he not only took care of it right away but made the entire process effortless. read more

Took my Toyota Avalon into this place on July 3rd. I asked to have the car looked at for a check engine light and coolant leak. I was quoted for a $75 diagnostic and my car wasn't even looked at beforehand, but I handed the keys over, whatever. I got a beefy handshake and a smile. It was hours later and I just dropped by to see if it was almost ready and I was told "you can go home." I was honestly planning on skateboarding around the area. I left and came back. I was told I had a leak in the radiator; this was true. But the engine light diagnostic took hours. When it was done, I was told "I have nothing good to tell you" and I was given a diagram that said my evap canister was bad. I asked, stuttering, if my car would pass a smog test. He said, "well, no." When I told him, "It's expensive," he told me that "not everyone can afford to repair their cars." It's not that I can't afford it, it's just that I would rather pay a more decent amount. I paid for the $75 dollar diagnostic and took my car somewhere else. I had my valve cover and oil leak fixed, which Vince's Automotive did not catch. Of course, they were only doing the diagnostic for the engine light and coolant leak, it appears. I saved about $80 on my radiator getting it done by another mechanic (definitely not a radiator guy but knowledgeable). The engine light went off and I passed the smog test. I definitely wasn't told anything about a gas cap at Vince's. I got a new gas cap just in case. Not sure it was the problem with my Toyota's check engine light, but whatever. I would not recommend Vince's Automotive. read more

These guys are great! I needed a brake and lamp inspection for the DMV and they got me in and out really quickly! They never tried to upsell anything. I had doubts my brakes were right but they assured me I didn't need brakes. 90% of shops out there would've jumped at the chance to do my brakes but they didn't. They were honest. read more

I've had fair prices and a good report with Vince and Carlos. They treat you right and are honest with their prices. I recommend them, and I've had just about everything done on my car. read more

Vince has done a lot of work on my RV and on my personal car, and his pricing and work always outdoes the competition, be it a car dealership or an RV shop. Thanks Vince! William read more

This was our first experience w Vincs, recommended by AAA. There is a reason they've been there for 40 years! The owner, Vince is still hands on assessing and directing repairs. Juan Carlos was our service rep and couldn't have been more gracious, informative and clear about costs and timing. Car was repaired in day. Truly one of the nicest automotive repair experiences ever had. Will not go anywhere else! read more

Great service!! Vince and Carlos were extremely helpful when I brought in a 10 year old Jeep, quoted very honestly and handled with care. Can is driving great now! read more

Found my new forever auto shop. Took my '99 Toyota Tacoma to Vince for 100,000 mile maintenance -- had a few concerns and Vince and his crew thoroughly addressed them all. Vince went beyond the call of duty in tracing the age of the fan belt he thought looked a bit worn, among myriad other details he checked. As it turned out, he recommended that I not replace the fan belt. I was given a complimentary ride home while Vince worked on my truck, and was picked up when it was ready. They even cleaned the engine so that it literally sparkled. The price was more than fair and my truck was purring, as I expect it will continue to do. I drove away with a smile on my face -- a rare occurrence for a new customer taking a chance on a new auto shop. Thank you Vince for the fine auto care and for literally treating me like royalty. read more

My 95 Ranger overheated. Took truck to Vince's Automotive, they did the diagnostic testing and found the issue. Took a couple days and my truck is running perfect. Nice staff, owner very nice. read more

My fuel sensor was acting up and I ran out of gas. AAA dropped me off at Vince's. First, they told me that they'd have to change my oil in order to diagnose the problem which didn't make sense. Then Carlos told me I'd have to replace the fuel pump for a total of $1100. I looked up prices and declined the recommendation. Right away Eagle Rock Import figured out that I was just out of gas. They're either incredibly shady or don't know what they're doing! read more

My initial reaction is not to trust auto mechanics. It's because I don't know enough about cars to know if I am being taken advantage of. That being said, it's stressful when an issue arises with my car and I am forced to call the service dealership. And this dealership has tried to rip me off in the past (long story which ends with catalytic converter). So my car was having issues starting and required its scheduled maintenance. I found Vince online and he quickly took care of the ignition starting problem (battery) and my scheduled maintenance. He provided a future service recommendation without ANY pressure. Vince will not scare you, unless he has to. It was painless and less than what the dealership quoted. I am writing this review because I need him to be around for a long time, since I plan to have him take care of all my family's car service issues. read more

My daughters car overheated so aaa towed it to vince's ( referred by aaa). I told them I thought it was the thermostat..... later that day I picked up the car. They said the overflow bottle was cracked so they replaced it and flushed the cooling system. They could have easily said the thermostat was bad too but no... they are honest. I am very happy i found an honest auto shop locally. I'ts my new go to shop. read more

Great service and friendly mechanics. I had a nail in my tire and called for an appointment, they saw me right away, had the tire fixed and back on the car. Start to finish it took 15 minutes. Well done and well priced. read more

Family owned and ran by Vince & family, clean place to get your ride in and out running as if nothing ever happened. Really easy to talk to & will let you know what you needs to be done to keep your car running great!. Thank you Vince you are the best! read more