Shelby was INCREDIBLE! I am beyond pleased and the results look better than I could have ever…read moreimagined. I never in my life thought I would have nice lips and now she made that dream come true. She is so calm and professional, knowledgable, and made the whole experience amazing. I also got Botox and am so very pleased. Catherine at the front desk also demonstrated excellent customer service throughout the entire process. Thank you so much!! Highly highly recommend!

Top photo: 4/11/2025 Bottom: 6/1/2025…read more Loving the results of my first masseter Botox! Skin Spirit fit me in for a last-minute appt before my CA trip. It was quick and painless. Thank you! My new go to place for my beauty needs! Plus I love the aesthetic of the clinic!

My skin is starting to age. Their treatment is helpful. Staff is very friendly and I feel very…read morewelcome.

I waited until around 5 days post facial to write this review…read more --First, I got very lucky with my timing b/c I asked for a facial literally right after she had a cancellation so I got in next day. But otherwise, expect to book 4-6 weeks out. --Follow her easy to understand email instructions to confirm your appointment by text, and also show up 10 mins early to appointment. That's not too much to ask. --I am 40 and have never had a facial before so I don't have anything to compare this to. --I was surprised by how fun this experience was. Really pleasant and entertaining conversation. I felt like I made a real friend. --Viktoria asks some prelim questions about products you use and medicines you take. You change into a towel robe and the facial begins. I arrived at 3:50 and walked out at 5:30. --The extractions weren't that bad but the whole time I kept thinking how blotchy and red my face was going to look. But guess what? It was not blotchy or red at all! No redness whatsoever. She must be magic. --She did steam, extractions, a mask, infrared light, some other electric thing, moisturizer, massaged my head and shoulders, it was all really nice. Cost with tip was less than $100. --It doesn't matter if you go in wearing makeup or not. --Don't plan any workouts post facial- nothing where you'll sweat afterwards. --I have had no breakouts, no peeling, no negative after effects from the facial. My skin looks great. Even my husband said I looked younger. --There was no pressure to come back at any given interval, but I will plan to go every 6 weeks or so. I already booked my return appointment. --I can't think of anything negative to say. Viktoria is really wonderful. The only possible downside I can think of is that due to location, you're not getting the nice spa atmosphere, but it would cost twice the amount at a fancy spa and you'd likely not get anyone as well trained and experienced as Viktoria, so I really recommend Viktoria for a high quality facial at reasonable price.

Shelly is an amazing aesthetician and has a fantastic, friendly personality. I felt safe, extremely…read morewell cared for, and came away with the best facial and brow/lash tint I've ever had. Very highly recommended!!!!

Shelly is wonderful. I feel like I've been on a spa vacation when I leave there. Her facials are…read morewonderful and she is great with explaining what she's doing during treatment, discusses what your goals are and recommends treatments. I've never felt pressure to purchase extras or products she has. She is a genuine person and I'm so glad I found her. Cheers

Christina (she's new), gave me one of the best massages I've ever had! I highly recommend her…read more She is very present. It never feels like a cat kneading your back while daydreaming. Instead, she is very skilled at relaxing muscles but in a way that isn't painful or tense. I can drop my head to my shoulder on both sides for the first time in years. Wild!

Each service person was great! I had a body scrub with Leslie. She was friendly and attentive, and…read moremy body felt amazing afterward. The only thing that was a bit of a let down was the boxes and new counter still in packaging in the front lobby. However, the warm neck towel upon check-in made me forget all that.

Such Great customer service! Very Friendly staff!…read moreMy tech was very friendly and made me feel very comfortable.

Absolutely terrible customer service. DO NOT recommend. Was 10 minutes late one time after I had…read morebeen coming for years and they charged me for a no-show appointment. They are rude and unhelpful and do not recommend.

The staff and providers are amazing! They take the time to make you feel special and the experience…read moreis well worth the price! I noticed immediate results after my first laser treatment!! You will not be disappointed. Book your appointment now!

Very disappointing customer service at the Skin Laundry Plano location. I was only 6 minutes late…read moreto my appointment and was told I would have to reschedule for the next day. What made this even more frustrating was that their website was showing multiple appointment times available that same day, about 30 minutes apart. I would have gladly waited or taken one of those available times, but I was told I couldn't. On top of that, the two ladies working at the front desk were not friendly and came across as rude and unwelcoming. There was no attempt to be understanding or offer a reasonable solution. I understand having a late policy, but being only six minutes late and then being told to come back the next day--while multiple appointments were visibly available that same day--felt extremely inflexible and inconvenient. For a business focused on customer service, I expected a much better experience. Unfortunately, the customer service at this location really left a bad impression.

This Woodhouse Location is my favorite. My daughter and I had spa treatments this past Monday to…read morecelebrate Mother's Day. The women working at the reception desk are so friendly, pleasant and helpful. It is so nice to feel so welcome as soon as you arrive! The Swedish Massage that Shelby gave me was wonderful. Woodhouse Plano never disappoints! I will definitely return. Thank you

No shade to the friendly front desk or Gina (who gave another fantastic massage), but I left…read morefeeling a bit disappointed. After Woodhouse's most recent renovation, the Quiet Room feels like a Starbucks seating area, where I should whip out my laptop and hop on a Zoom call. Several small, dining-height tabletops and lots of tiny, hard chairs. What happened to the comfy chaise lounges with the big, fluffy pillows? There's a small water station (cool, no ice) and a few small to-go snacks, but that's it. I was led to the locker room and shown my locker, but never offered a water or mimosa, not even instructed to sit in the Quiet Room while I waited. Maybe this was because they knew I was a return customer, but still...

Julie was wonderful. On time, clean room, great deep tissue massage. I'm going to book again!read more

From the owner: Thai Swedish massage and Thai signature facialread more

Diana is my go-to esthetician for all my skincare and waxing (legs, underarms, brows, upper lip)…read moreneeds. It's hard to find professionals that still offer super thorough facials and don't rush through every step then shoo you out the door. I typically get the Puracne oxygen specialty facial and she always spends over an hour cleansing, exfoliating, applying masks, steaming, extracting, and disinfecting my face.. ya know, the works (how do I know all this? Because she's thorough, and I ask a lot of questions.. heh.) The process is super relaxing start to finish.. except the extractions, which are a necessary evil since I'm prone to lots of blackheads haha. Never had any issues with scarring on any of the extractions done on my face, and by the end of the facial, my skin SO DANG SOFT. Love that she is open on Saturdays, but just make sure to call/text her to make an appointment as she does not do walk in's. I don't even live in Dallas anymore, but I don't trust anyone else with my face and continue to schedule appointments with her whenever I'm in town for the holidays/vacation. She has a room in the back of Evelyn Kershaw salon so you can enter through the hair salon's front entrance, where the front desk can help guide you, or there's also a back entrance and parking lot you can enter from. Her room is well kept, clean, and comfortable. Facials can be a little pricey but it's a luxury I think is well worth the investment and something I look forward to each time.

I've been having facials with Diana for the past 5 years and she is the BEST! She truly pampers…read moreyou and your skin will glow!

My partner and I went here for a couple's massage and both really enjoyed being there. Our session…read morewas started right in time and we were given time to relax on the tables a bit before changing and heading out. He got a deep tissue massage while I got a Swedish one (because I love myself) and we were both pleased enough. While the massages were okay, the overall shared experience was honestly really pleasant so it might be a good activity for a date with your partner or really close friend.

Reasons not to go to this place, up to you if you'd like to…read more 1. They give you a chart of the body to circle the places you want massaged and don't, perfect. I went in for a prenatal massage, assuming they knew already what not to do, but I had to basically make sure to tell them again even after making the appointment over the phone FOR that specific massage. I circled two spots, all they did was work on my lower back for the entirety of the massage and like a minute on each of the other spots I had asked only three I even asked for. 2. If you want to relax and sleep, not the place. I had a conversation for the entirety of my massage about pregnancy, lots of unwanted advice from the masseuse and I just kindly went along with it because what else do I do. Also, I mentioned wanting to adopt and was told "don't adopt, give your husband his own children you will never love the adopted child they are not your blood" so if you're adopted I'm so sorry, heavy opinions on the matter from this particular masseuse. (I ended up going to a foot massage place right after my appointment to actually get the massage I had gone in for originally, they did what I asked) 3. You are asked to remove jewelry, fine. I had on a necklace I received to wear to my wedding years ago. I did not want to because I haven't removed it since, still did. Put it in my purse, pendant slipped out of purse and looked for it for weeks, nothing. Called the only place I've taken it off at, they "looked through the lost and found." Nothing was there. Called again to make sure, was hung up on after being on hold, and I'm sure it was a "let me look in the same place, not asking anyone else" kind of deal because I got a "no necklace" although I specifically was not looking for that but a pendant. So there's that. So go if you want a massage they would like to give you, not if you need specific areas done. Go if you don't have priceless jewelry that might get lost and pawned or melted down. Go if you want to have a gab session instead of peace and quiet. Two stars instead of one because the owner I believe, did a scalp massage anyway after I had been a little after my time due to traffic. That was nice of her.