The staff and providers are amazing! They take the time to make you feel special and the experience is well worth the price! I noticed immediate results after my first laser treatment!! You will not be disappointed. Book your appointment now! read more

Skin Laundry - Plano - Skin Care Near Me - Plano, Texas

Bridget was very informative & kind! No pressure sales and I appreciated her gentle expertise and willingness to answer questions. read more

The service is exceptional. I was initially concerned about medical facials on black skin but my results have been great-no issues at all. I have had a series of facials and I am starting to see results. I highly recommend considering laser facial treatments to treat hyperpigmentation, fine lines and wrinkles and to improve elasticity and collagen production. This will remain part of my self care routine moving forward. read more

Skin Laundry - Plano - Skin Laundry Products - Skin Care Near Me - Plano, Texas

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I absolutely love this location and the staff. They are so sweet and helpful and give such great advice. I've seen a few techs here as well and they are amazing and so informative. Excited to see my results as I continue. read more

Skin Laundry - Plano - Skin Care Near Me - Plano, Texas

Let's go! I'm confident my skin is going to look amazing. Thank you Hena and Dynond for stepping through this process. read more

Skin Laundry - Plano - First treatment... let's goooo! - Skin Care Near Me - Plano, Texas

I always have a great experience at Skin Laundry! The team is really nice and flexible with my schedule. Kat, my esthetician, is amazing -- she always explains everything she's doing and how it helps, and checks in throughout to make sure I'm comfortable with how the laser feels or if I need a break during the resurfacing. The facility is super clean, and they give you a headband and cleansing wipes before you start. Overall, I've seen real improvements in my skin, including clearing up and lightening some small melasma spots. Highly recommend! read more

Skin Laundry - Plano - Cleanse station (before treatment) - Skin Care Near Me - Plano, Texas

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I thought the women here were very nice and knowledgeable. They tell you to get there ten minutes early. I did but then proceeded to wait 40 min for a less than ten min laser "facial". Not sure you can call it a facial. Had my time been respected I would have likely signed up. read more

Had my first laser facial done and my skin was glowing!! Staff was so friendly and answered all my questions! Would recommend this location!! read more

Skin Laundry - Plano - Skin Care Near Me - Plano, Texas

I've been going to Skin Laundry for the last 9 months to help alleviate my skin concerns. The Plano location is my favorite and the staff is always so friendly. I love going to Kat as she keeps me informed every step of the way regarding treatment. I also love how easy it is to book and pop in for an appointment - very accessible. read more

Had a refreshing experience ! I went in for treatment for my melasma. Mine is pretty aggressive and it's not something they treat. Saelisha was honest and transparent... SO refreshing i highly recommend them because they are truly interested in taking care of your skin. read more

I've been coming here for a few months now and Kat is so amazing! She's so gentle and she explains each treatment well and also provides after care instructions. The front desk team are also amazing and so sweet! Love it here! read more

Skin Laundry - Plano - Skin Care Near Me - Plano, Texas

if I could give this place a negative 100 I would. I cancelled my membership over a year ago - which you are required to do in person- but they have continued to charge me despite my requests to cancel and for a refund. I contacted this establishment about the issue and both the owner of this business and their customer support have not reached out nor have they refunded over 2000 dollars which they wrongfully withdrew from my account. In addition, they take a percentage of the tips you give to their employees. Every person who provided laser treatment informed me they were not only paid less by Skin Laundry than every other company they had worked for as an aesthetician, but SL did not provide them their full gratuity. I was also informed the lasers used were not the full strength advertised by the business bc SL had bought lesser equipment since I had first enrolled - which is why I stopped seeing results. This franchise - or whatever it is - has serious problems and they could give a damn about their customers. read more

I highly recommend for laser treatments on mature skin. So far, I've seen little results, but I have my next appointment for resurfacing. I'll be able to see a significant change afterwards. I can't wait to see Keiuna to continue with my skin care here!!! read more

100/10 would recommend! In depth new client experience and super sweet staff! My bestie and I came for a friend date and had the best time! Will be back for sure :) read more

Skin Laundry - Plano - The best!! - Skin Care Near Me - Plano, Texas

So quick and so awesome. the membership really saves money. I can't wait to see my results. The ladies are wonderful! read more

Skin Laundry - Plano - Amazing products - Skin Care Near Me - Plano, Texas

Plano location No grace for first time customers. They have a "it's your fault attitude."

I've been going here for past 3 months. Receptionists are always helpful and nice! I saw Keiuna - she's amazing & SO helpful.. and explained everything to me. read more

Kat was amazing! She is thorough and gentle. Can't wait for my next laser treatment. The spa is always so clean and calming. The ladies, Saelish Makayla are amazing. read more

Great staff, worked with schedule, amazing results! I am a returning customer and my results have been amazing. read more

Skin Laundry - Plano - Skin Care Near Me - Plano, Texas

Great place. The aestheticians were great and informative!! Can't wait to see the results!! read more

Visit was like going to a used care dealership. All they did was try to sell me on products and packages. Won't go back.

the staff is awesome, and the membership is great value! I'm very excited to see my results.

Lovely staff, great treatment, good products and very convenient locations. Easy to book appointments. read more

Skin Laundry - Plano - Skin Care Near Me - Plano, Texas

UPDATE (Aug 2): Please be honest and don't make up all the lies about showing the contract, deadline etc. None of this ever happened. Moreover, don't mix up 2 different issues. 1) your front desk girl is super rude 2) you charged my credit card despite my cancellation request. Your staff told me not to fill out any form because they already made a note in their system. 3) my BANK CONTACTED you as part of the DISPUTE and you had to refund. They even BLOCKED any future transactions from your company. PLS CHECK THEIR COMPLAINTS ON BETTER BUSINESS BUREAU!!! I am not their only victim. https://www.bbb.org/us/ca/newport-beach/profile/skin-care/skin-laundry-1126-1000062366 read more

Waited an hour for my appointment and ended up having to leave without service. Huge waste of time!! But

Just had the power duo treatment for the first time. Keiuna was very informative and friendly. Definitely come back in the future. I feel a little tingly sensation but nothing I cannot b read more

Skin Laundry - Plano - Skin Care Near Me - Plano, Texas

I've noticed great improvement in my skin. If you can stick with it and be consistent in your treatments you'll see the difference! Great staff! read more

Highly recommend! My skin feels so smooth and refreshed after I leave! I love that staff is so friendly and concerned about your end result! read more

Skin Laundry - Plano - Products - Skin Care Near Me - Plano, Texas

I used to be a once a year spa facial kind of gal but Skin Laundry has converted me. It is so quick, no downtime and my skin has been glowing! The location is lovely and scheduling is easy. read more

Skin Laundry - Plano - Skin Care Near Me - Plano, Texas

Great staff! Great service and products!! It was amazing. Keiuna did a great job! Fantastic place

A terrible experience! I had a New Client Consultation - 15 min and New Client Signature Laser Facial at 8:30am on 10/4/2024. The young lady at the front desk checked me in at 8:30am when I arrived. At 8:40am she let me know that the provider let her know she's running roughly 30 mins late due to traffic and that I could wait around for her to arrive if I wanted too keep my appointment. What a complete disregard for people's time! This place is horrible! Wouldn't recommend trying to get any services here! read more

Skin Laundry - Plano - Skin Laundry - Skin Care Near Me - Plano, Texas

Keiuna is amazing I highly recommend her! She takes the time to evaluate your skin and put me on a great treatment plan!

Best place for skin resurfacing!!! I've been going here for 4 months now and my skin is very clear!

Love it! Great service and recommendations! Do the membership- totally worth it! Scheduling is also very convenient and accommodating.

This place seems to have a problem treating women with accents. I've noticed and I've read several reviews from other Middle Eastern clients who are very upset. It does appear that if you are African-American, you are treated differently, and the reviews are wonderful. The owners and especially the aesthetician and the front desk girl should get the chip off of their shoulder and treat people with equal respect. If you can't do that, then maybe you could go start collecting tin cans under a freeway. Because according to your attitude, that's where this business found you in the first place. Focus more on customer service and less on your 10 inch eyelashes. Treat people with respect based on the fact that they are customers and not that you can relate to their ethnicity or race. Yes, I am accusing you of blatant racism and I am reporting you to the state and I am reporting you to the Better Business Bureau. As a result, you should be on your best behavior because the state of Texas will therefore conduct undercover operations at your facilities, using people of different ethnicities and genders to ascertain the degree in which you treat them with equality. If you are found liable, then you can expect a class action lawsuit from several previous upset clients who feel that they have been discriminated against. Maybe you have personal issues that you need to work out or you're just an angry, upset and mean person. If this is the case, then go find a job where you could be a nasty person to anyone you want. Don't take peoples hard earned money so that you can dump your attitude on them. Any question? read more

I've tried EVERYTHING for my hormonal breakouts and dry skin, and this has by far been the most helpful and efficient process. When I tell yall this place SAVED me. Kat and Brittany have been wonderful. read more

I scheduled my 1st appointment and changed my mind within the 12 hour cancellation window. There is NOWHERE to cancel online, they don't respond to texts, and they NEVER answer their phone. Not only did I get charged, I got charged the full $75 and not the $25 late cancel charge (even though I was not late). I forgot about this drama and scheduled an appointment again for sure knowing I was going in. Well we had a HUGE storm and they canceled with me through text asking if I'd like to reschedule and I said NO. I got a text and email later that evening rescheduling my appointment for a later day/time. Again, I tried texting & calling multiple days with voicemails to say I did not authorize this rescheduling and no answer/no response. Seems like a scam to me. read more

First time here and absolutely loved it! 1st time ever to get a facial, a bit nervous however, Brittany, Divya and Jessica were all so fantastic from the minute I walked through the door till it was all over. Highly recommend, the service and staff were superb! read more

The esthetician was amazing. Kind, comforting for a first timer and a nervous patient. The rest I am sorry to say not a great experience. I understand the need for sales but when you treat people like a car salesman would, really just turned me off even if I did like the treatment. I signed up for the first time cheap deal to see if I liked it and then when I went to pay I was told if I didn't sign up right then and there for their program, treatments would cost a lot more. I wanted to make sure I did not have any issues later and would possibly have signed up later. I simply don't appreciate that type of pressure sales so will never go to that company going forward. read more

I really enjoyed my experience at Skin Laundry! Everyone was very kind. They were also very informative about the type of laser they use, what to expect during the treatment, and the results to expect afterward. read more