I had the best experience at Ultimate Image Med Spa! Kenzie did an amazing job during my laser…read moreappointment. She explained everything clearly before we started and made sure I felt comfortable the entire time. I was honestly a little nervous going in, but she was so kind, professional, and reassuring that it immediately put me at ease. She checked in with me throughout the session and made the process smooth and easy. I highly recommend booking with Kenzie!

Absolutely terrible customer service. DO NOT recommend. Was 10 minutes late one time after I had…read morebeen coming for years and they charged me for a no-show appointment. They are rude and unhelpful and do not recommend.

Shayna is wonderful. She makes sure to cover all the areas so smoothly including Brazilian and…read moreother sensitive areas. Very hiegenic and clean settings and takes any special requests into consideration. Thank you for the great and wonderful service.

I went today. It was really good service. dana did really good job. I really love it her work hard…read more She did it peacefully and like she was so great I love her work. I recommended my laser for the milan laser is really really good.

Ariana I thank you soooo much for my second Fotona 4D facelift treatment today. She is always very…read moreprofessional, experienced and very friendly. Can't wait for my third treatment Not mentioning that the spa atmosphere is relaxing, clean and all staff are friendly and very well experienced. Definitely recommend it 5

Would not recommend this business at all. Cancellation is written clearly on their website. Called…read morethem to verify and they even sent a text along with email confirmation with time stamped. After 2 weeks of cancellation there was no refund. I called them back and said manager is the only person that can do refunds. Zero call backs.

UPDATE I WENT TO TOTAL MED SPA ALLEN AND THEY FIXED THE BOTCHED JEAUVEA I DID NOT ASK FOR, and they…read moremade it look 1000000 times better. I've got over 100 units, have spent thousands between June-July, to get my smooth forehead back. Over night. Woke up, went and got my forehead done, and it didn't work 50 units of xeomin, went back, 2 weeks later, got another 50, went back AGAIN for another 50....Then came to Lux to get the 60 units of Botox (not of something I did NOT want-I specifically asked and pushed for Botox). My body is obviously rejecting the tox's. Xeomin/Jeauvu. So, my original Dr, who I've been going to for 5 years, injected 100-200 units, of xeomin and it failed. So, I ventured out the box to go here. To get Botox. Brooke was great. However, how dismissed I got treated after spending $600 for my forehead to look like this (well over a grand in total) because they wanted to try a "new better product" which I explained i was not comfortable with, but they did anyway...... And now I'm walking around like this, after now, almost 200 units of tox in less than 2 months has been put in my forehead. Is it either of the injectors fault? No!!! Not at all, however the way I was dismissed and told "You need to go to a plastic surgeon that's never happened to a client" like too bad so sad, we will just take your $600 and not even try to help figure it out, or help you. Super dismissed. Botox is my only self esteem, feel good thing. Gross, I know, but to be dismissed so blunt and zero kind of accountability for putting an tox in, i specifically said "probably won't work" promised it would "work better" and not even trying to figure it out after spending that amount, has left me pretty hurt and upset. No one who cares, or is professional says "sorry too bad don't know what to tell you", just really had rubbed me the wrong way. I DID NOT WANT JEAUVEA I WANTED BOTOX. TO BE CLEAR. I don't think she was mean, or rude intentionally or even at all, it's just the fact, I just paid to get 60 units that failed, with a tox i DID NOT WANT in the first place, because of this very reason. I know Botox works, anything else dissolves but they were adamant on jeauvau or whatever it's called. And here are the results, a month post 200 units of different tox (they did 60 units of jevueau) which again, I said I wanted Botox, but kept getting told "this is better" Shouldn't look like this less than a month-a month later-a month later, and that's why I wanted Botox, and not jeauveau. Current pics of "a month post jeauveau" Vs what I looked like RIGHT BEFORE this last injection nightmare. It was smooth, didn't wrinkle or fold like that, not all patchy and botched looking. My forehead looks worse post all this, than it did pre my 3 month touch up (Over the past couple of months over 100 tox's only 60 at Lux). I'm upset because I KNEW a new tox WOULD NOT work, it never does, and I went with the pushy suggestion and ended up with a really unfortunate looking forehead. Barbie doesn't like the word "botched" but that's exactly how I feel with this forehead. And flushed $600 down the drain for this ‍ not ok. My forehead looks worse than it did pre visit. When a customer asks for Botox, do not sway them, I knew this would happen, which is why I kept on pushing to stick with Botox. But "something better" was being used, and it's obviously not better, at all, because it failed. A $600 fail to some nothing, but for me. It is. This was my 3 times a year only thing I do for myself. And I'm left looking bad. 5 years. Never in my 5 years doing this, has it ever looked this horrible, even pre Botox. The suggestion was "go see a plastic surgeon i have no idea". I don't have money to see a plastic surgeon. The only "plastic surgery" I get, which is not even plastic surgery is Botox. That's it. Had we of just gone with what the customer feels comfortable with (BOTOX) then it wouldn't be this bad, I knew immediately the highly pushed one, would not work. If the Botox would have failed, I would have been content, but because a new product was pushed, and not really given the option I wanted. Give the customer what they ask for please. If they ask for Botox, give them Botox. Don't sway them please.

Oh my gosh, I just realized that I posted my positive review to the McKinney location. I actually…read morehave gone to the Van Alstyne location twice & would go again. The staff is very focused on customer service. I enjoyed my facial too!

Fantastic experience, think I've found my med spa home here after exploring a few different places…read more The check in process, care from the providers, and convenience of the whole visit was so nice. Also, their Easter decorations were beautiful!!! Such a pretty office.

Love Dr.Rosy honestly and work. With the new front desk,…read morechecking in and out was a breeze glad they got rid of the old one.

amazing people and amazing results. I came in ranting the fine liens on my face lessened and the…read moreresults were exactly to what I wanted and I've been so happy with them.

Neri was so nice and helpful. She was so thorough with my Sofwave treatment! My face looks great!read more

This is such a wonderful place. I've done microneedling, clear&brilliant, Morpheus, and quantumrf…read moreover the last several years. I feel rejuvenated and I've had some lovely compliments from friends saying they can't figure out what I'm doing but they think I look great. Susan is a delight and has helped me through the entire process. I highly recommend going here if you want to feel a little more fresh-faced! :)

I had a tummy tuck and lipo to my flanks one year ago yesterday. I'm extremely happy with the…read moreresults. After having children my body was never the same. Now It's back and life changing. If you have ever considered getting you tummy flat, just do it. Dr Setty and his staff are wonderful. He's a plastic surgeon artist!

The entire staff is so kind and professional. I love how warmly I'm greeted each time I come in…read more Great manager great prices!

I had laser hair removal done on my legs and I think they did a decent job. I finished up 12…read moresessions and still have a good amount of fine hair left. Not sure if it's them not lasering everything or me for having fine hair. Each session was quick at about 10-15 minutes. Most of the staff members were sweet and engaging. The only bad thing is the wait time. The first time I was there, I waited 55 minutes before being seen. From there, it was anywhere between 10 to 35 minutes. Note that I have appointments every time. It didn't matter if I went on a weekday or Saturday, the wait was usually long.

Shanon is AMAZING! I truly lucked out to have found such a caring, knowledgeable, and honest laser…read morespecialist. I noticed such a drastic difference after my first visit. I cannot believe I waited this long to start treatment, but at the same time I'm glad I did because I wouldn't have found Shanon. Just AMAZING!

Okay I cannot begin to contain my excitement with my experience with Shanon at Athens Laser Hair…read moreRemoval!! The entire process and experience was just amazing!! I had gone to two other salons for consultations and left very confused, this is NOT the case with Shanon. She is so thorough and informative, I left my consultation with more knowledge than I knew I needed! I felt comfortable and safe with her because she took the time to help me understand everything! I chose to do laser hair removal on my full legs and a Brazilian- the actual procedure is a breeze, seriously!! It's really painless, just a little pinchy in some of the boney areas but definitely worth it! She runs awesome specials which make it an even easier purchase! Definitely recommend to all of my friends, 10/10 happy with my experience! Can't wait to continue my current treatments and more!

I am updating my score due to a personal call from Dr. Ralston regarding the cancellation of my…read moreappointment. While I am still not happy that I had to make a long drive only to find out the office was closed. It does show he is cares.

Staff is great. PA is great. Doctor Ralston is very efficient and actually calls his patients.read more