Do not listen to the fake reviews posted by the employees or probably the owner. This company is beyond unprofessional and rude. Jeff does not follow through on his word. We had a rental property that we recently purchased and has Viking generate a quote for. Not only was this process slow and arduous, but it was a sign for things to come later.
They took forever to send someone in to take a look at our problem. When the man showed up to measure and inspect the problem areas, he seemed clueless. He kept asking me questions that didn't seem relevant to the project. I also informed him that he had shown up late and I had a later appointment to deal with, but he did not apologize. He was quite vulgar and rude in some ways. He felt it was appropriate to lay down some curse words as if he was having a beer with me in a dive bar.
Finally, I get a quote soon after this interesting experience. The price seemed reasonable so we got the work started. This is when the big disaster started. If the original inspector was vulgar, I don't know what to say about the guys who actually did the work. I could hear them casually making sexist, racist, and homophobic jokes here and there. It was like they didn't even bother toning it down when I was coming by to take a look at what they were doing. They probably assumed that based on my race (Caucasian) and me being a male, I was a part of their charade.
Not only did I want to get this over with, but I didn't want to do business with these people after all of this was over. Unfortunately, they left a former asbestos pipe poorly replaced. I had to ask them to come back and repair that and make sure it didn't look shoddy. Getting Jeff to send someone in to do this was like asking him if I could get a spaceship to the moon. He wanted me to send pictures of the problem, then verify it was part of the contract (what?), then he told me that his boys had started another project and that I would have to wait for a few months. I said hell no. I want this down now. After some arguing he finally agreed and made it seem like his company was doing me a favor.
The only positives from this whole experience was that the quote was fair in price and ultimately the company got the job done. However, based on the experience I had dealing with the workers, the piss poor work that was initially left behind, and the general unprofessional attitude of this whole company, I will never do business with them ever again and I'm recommending anyone I know to steer clear of Viking. read more