Called in twice before someone picked up the phone, and even after I got in touch with them, it…read moretook weeks for them to get someone over to my house to check on my heat pump. I had also contacted the manager to try to help inform her of their bottlenecks in customer communication, but before I could finish, Kristen assumed I was selling AI and hung up the phone. (Even though the company would probably be better off and more helpful with AI answering my phone call instead.

Great crew...very professional and walked me through the project. Great followon support.read more

We requested an Essency electric water heater installation. We also needed 240/220 run from the…read morepanel outside to the mechanical room. 1. We were given quotes for 4 different water heaters, including one gas heater. That allowed us to compare pricing & features. 2. We were given 2 quotes for the electrical work depending on ease or difficult access to the mechanical room. All quotes were detailed with line items for parts, etc. That was very professional vs the companies that give you a "black box" price with no details. Prices were reasonable for today's structure. Still a shock as we've had the house for 13 years with very few repairs needed. But it is what it is. We had a problem with the initial water heater hookup. They quickly sent out a top electrician (Pete) who verified everything and found one problem. He said he'd talk to the owner in case there was a problem with the water heater. The Essency has communication and app control features so the board working is critical. The next morning they had a full replacement water heater on the truck in case it was needed. It was not needed, Pete and Jacob had it up and running and reverified everything. Pete also caught that our router had paused the connection to water heater for some reason. Pete called later to make sure everything was good. We live near DU and there was no stalling around about coming out here. Every person that showed up communicated well and was good to have in our house.

6 reasons to think twice about save home heat…read more This one goes out to female homeowners who might be especially vulnerable to smooth-talking HVAC salesmen. A week ago, I had a regularly scheduled maintenance visit with Save Home Heat. What followed was a beautifully crafted upsell: psychologically astute, layered, and intricate. It may have been an isolated incident, due to a slow February, or part of a larger corporate ethos. The salesman tried to sell me a water heater, which I do in fact need, but also tried to say my 2019 furnace was basically beyond repair, and that I would need a new furnace, and because my AC was also the same vintage it would be best to get a new heat pump as well, for "peace of mind." The total came to $30,761.83. Here's exactly what happened. 1. The year prior, on a maintenance visit, Save Home Heat missed a critical repair, a major red flag, to fix the flue and combustion air for furnace. Flue and combustion air systems are key for safety, efficiency, and equipment longevity in fuel-burning appliances. 2. The salesperson tried to say what he called my 8-year-old furnace, which in fact just turned 7 in January, was old, meh (builder's grade), and pretty much beyond repair. He said the industry standard for my furnace was 12 years. The repairs they quoted me came to $3242.08. The salesguy said there were in fact probably more repairs lurking that he couldn't even see and best would be to replace the furnace altogether. Cost for a new furnace: $13,464.12. When I did get a second opinion, as strongly suggested by friends, I went with Carbon Valley Heating & Air. Dale Moe, the Carbon Valley service manager, said industry standard for furnaces was in fact between 10 and 15 years, and my furnace was well worth repairing rather than replacing. Estimate for Carbon Valley's repair, for flue and combustion air for furnace, and for return air in basement: Cost = $1898. 3. The Save Home Heat salesguy mentioned my furnace was grinding, which it wasn't really doing. He also showed me an amp reading and said the motor was using more than was indicated. His reading was 2.41. Therefore, I would need a new combustion blower for $898. The specified amount on the nameplate is 2.35. When Carbon Valley came and did a reading, their reading was 2.2. 4. Save Home Heat, in their estimate, quoted a repair for the blower wheel ($431), blower motor replacement ($850) and for a pressure switch ($224). Carbon Valley said the blower was "not grinding nor compromised, was balanced and showed no signs of needing repair." Dale said the furnace would not be working with a bad pressure switch and this another unnecessary "repair." 5. Save Home Heat then went beyond suggesting I replace my furnace. (February, given its mild temps, was apparently a very slow month for the HVAC trade!) He said, since my AC was the same vintage as my furnace, and therefore on the edge of its life, why not consider replacing both the AC and the furnace and swapping in a heat pump? Again, for "peace of mind." A heat pump would save me money on propane and since they were replacing everything at once they could really get in there do a great job of modifying the return AirDrop and supply ducting. Cost for a new furnace and heat pump: $25,195.57. 6. Save Home Heat used the classic sale tactics of creating fear and urgency. The salesman mentioned this was all pre-tariff pricing--God knows how much the new 2026 pricing would be when it would be instated very soon. Also, he pressured me more by saying their offer was only good for February, giving me roughly a week to come up with a decision. So my takeaway? Always get a second opinion for big ticket items. Always be skeptical and curious about every single line item. Work with a company that has proven its integrity and is worthy of your trust. As for me, I cancelled my membership with Save Home Heat and will not be working with them in the future.

Quick response to my phone call. Customer service technician was very polite communicated clearly…read moreand well. I found other issues besides, the plumbing issue called them back and asked them to cancel the service request. They were very understanding. No high-pressure or anything and asked me when I had my other issues resolved. If I would call him back overall experience with the company was excellent.

Had some issues with a 15 year old water heater and decided to get it replaced. Octavio and his…read morecolleague got the job done within the day and did an outstanding job! I will definitely be using 1-800-Plumber +Air for future plumbing needs.

In March of 2026 we had various plumbing repairs performed by Cooper Plumbing. After the repairs we…read moreprinted the invoice sent to us from them and had a few questions regarding specific charges, rates and fees. We have called repeatedly over the last few months to have someone call us back to answer our questions and have never received a call back. The work was done well but we would still appreciate a call back from them to answer our questions even months later. Loren Miller

Mirwais Abedy with Cooper Heating, Cooling, Plumbing & Electrical provided exceptional service. He…read moretruly went above and beyond, staying late to make sure the work was completed correctly and not cutting any corners. Throughout the entire process, he was incredibly kind, professional, and communicative, keeping me informed every step of the way. It's rare to find someone so dedicated to both quality workmanship and customer service. I highly recommend Mirwais and would not hesitate to work with him again in the future. Thank you for the outstanding experience!

Aspen creek was great and very responsive! They were very fast to reply, come out to my home within…read more2 hours of me contacting, and contacted me first thing in the morning with a quote for approval. I appreciate their prompt-ness and communication, definitely sets them apart from others (thank you Shannon)! In addition, they quickly fixed my heater and were very knowledgeable.

What a wonderful family owned and operated company! Our furnace stopped working in the middle of…read morethe night this past cold weekend. Within a few minutes of leaving a voicemail on Sunday, I received a text from Shannon not only scheduling our repair for first thing Monday but also offering to bring over space heaters to keep us warm until then. What a life saver! Dan and Charlie arrived at 8am. They diagnosed the problem, located the needed part, and completed the repair shortly thereafter for a fair and equitable price. Dan went above and beyond by addressing a couple of other issues and educating us in the process. Without a doubt this was the best HVAC service ever! Kudos to a true community family business that genuinely cares about the welfare of their customers.

Came right over fixed a clog in a shower at our rental property. These guys rock! Very quick.read more

Preston showed up about an hour after I contacted them concerning my leaky old backflow valve. He…read morewas thorough , pleasant , and direct about my options. Within an hour he had rebuilt the valve and the replumbed the pipes. Excellent job at 1/2 the price of other quotes.

They were responsive and professional, but very overpriced. $400+ to remove and reinstall a garbage…read moredisposal... 1hr of work with no necessary parts. That's crazy! I enquired via email and never got a response.

I was on vacation in Hawaii when I received a call from one of tenants saying that the new shower I…read morejust installed less then 3 years ago, wouldn't shut off. It was about 10pm MST when they called. I happened across these guys while reading a negative review on another company. I would rather give a small company a chance to earn my business than a big one with so many negative reviews. The tech Jason arrived when he said he would and Heidi the dispatcher kept me up to date as well with the cost of the job before proceeding with the work. For the people who complain about what they charge after finding out the part was a lot cheaper. These people are like any small business, yes the parts are cheaper and you could have gone out bought them yourself. These people are in business to make money, NOT show you how to do it so you can save some money. Now I'm not saying it's ok to take advantage of people and there are plenty of companies that do. These are not one of them. I will continue to use them in the future, unless they give me a reason not too.

I've been using Total Plumbing for about 5 years now. Rich has been taking care of my HVAC system,…read moreand he does a great job on anything I've asked him to help with, whether it be maintenance, or even pairing our smart thermostat to our humidifier. Recently, I used them to have my main sewer line cleaned out and they did a great job. Their team was super helpful and courteous while onsite, and helped us clean out the mainline. We had a small misunderstanding regarding billing, and they were very helpful and quick in helping me get it resolved. Their team at the office is also very helpful at answering calls and questions as well. Easy to get ahold of them any time of the day any day of the week. I would recommend total plumbing and heating to anyone.

I called them during a holiday weekend and there was quite an up charge for services. The…read moretechnician helped be "tame" the issue so that I could reschedule for a non-peak day. Their honesty and consultation was worth the initial cost for the visit. My issue ended up being a broken dishwasher but the tech was able to do a thorough walk thru with suggestions on general plumbing issues - non urgent. I look forward to working with them next year when we have more cash-flow to tackle the non urgent plumbing. Thank you for having honest, thoughtful, knowledgeable technicians on your team.