Chris is Awesome! Today I experienced A Garage Hostage Situation ~Coil Spring~ SNAPPED! My Vehicle…read moreis Stranded in the Garage! The Double Garage Door Super Heavy! I called (5) Different LA County Area Companies, Today is Wednesday, and Everyone Said, "We have an opening on Friday" But Chris to the RESCUE! He Fixed the Situation Before 4PM! Unbelievable! I am so Happy with the Price & Workmanship! Who Knew about 10k Revolutions? Now I do! Super Impressed with this Company & Chris

Called about a garage door that was broken. 90 minutes later he was already here. As expected the…read moredoor was completely broken. No problem he said. Everything from the price to when he arrived were exactly as quoted. Friendly service. Would absolutely recommend.

Did the replacement of the springs very quickly. Service technician very good. work efficiently and…read morewas very careful.

What a great company! My parents used Superior and I just had a new opener installed today…read more Clarence, the tech that came today was friendly and worked cleanly and efficiently. Passed along helpful info to keep my new Chamberlain opener in top shape. Wendy and her crew are the best in the business.

Arron was on time, professional and friendly, he is the owner operator. Came out on a Sunday and…read morewas finished in a timely manner. I highly recommend Shepard Doors.

Honest, reasonable pricing, and knowledgeable. He provided great advice and did a wonderful job…read more I've already saved his contact info for the future and will be recommending him to everyone I know. Thanks for the great service!"

Danny came to my house to repair the garage door. He seemed honest, really soft spoken and kind. He…read moresaid I'll only charge you for what's needed to be repaired. After fixing our door he suggested we get the springs changed because they're old and it'll eventually snap. He gave me 2 prices. One for basic and one for heavy duty. We were hesitant as it was expensive. He said let me call my boss and see if you can get a discount. Literally minutes later he said we can get a deal with the heavy duty. We moved forward with it. When he was done he said we should also get a new motor. He can give me a discount as well. At this point my husband was working and I said I'm not going to make big financial decisions without him. Later, my husband went to inspect the work and saw that the springs used were not heavy duty, they're color coded. He called and asked for the manufacture of the springs to confirm durability which they refused to disclose. He was then quickly offered a partial refund. Due to this experience my husband left a negative review. We originally chose this company because of the positive yelp reviews and felt we wanted people,like us, to be forewarned. Now they are calling us from multiple phone numbers, came to my house while my husband was at work, and left us a threatening voicemail if we do not call them back. Needless to say, as a woman with small children, I do not appreciate the unexpected visitor. This harassment has been going on for days. They threatened to come with the police and lawyers because they're not going to service us anymore. I don't understand as the service has been done and paid. We will no longer work with you in the future. We've already looked into calling our local police department if this harassment continues and have saved our call logs, Google doorbell camera videos, truck license plate number, and voicemails. If we need to, we will contact the BBB. Under the Consumer Review Fairness Act (CFRA) this form of retaliation is illegal for businesses to behave as such. It's a shame instead of learning from their review and doing better for their customers they choose harassments and threats.

Roy came out same day and was able to fix our garage door right away! Took less than an hour to fix…read moreour issues. At a great price too! So thankful he was able to come out same day!

Amazing service! Kim in the front office was very helpful both scheduling and enabling me to pay…read morethem via Zelle. Sergio replaced our very old garage door opener for a brand new Chamberlain MyQ smart garage door opener. What an upgrade! Notifications on my phone about the door being opened, closed, how long it has been open, it's been open too long, *and* live video! Really blew me away. And, boy, is it quiet compared to the old one! Highly recommend Pioneer Door and their team!

DO NOT CALL PIONEER DOOR. It is no longer the same Pioneer Door -- the company was bought out by…read moreanother company called GDI. Again, DO NOT call Pioneer Door expecting the same honest service and fair pricing they were known for before. I used Pioneer Door for over 20 years and always received great service and fair prices. Recently, my garage door broke and I needed help ASAP, so naturally I called Pioneer Door because they had always been my go-to garage company. Instead, a company called GDI showed up. They completely ripped me off. Yes, I should have shopped around more -- that part is my fault -- but the reason I didn't is because I trusted the Pioneer Door name and expected the same fair treatment I had received for decades. The technician convinced me to replace my opener with a LiftMaster 2420L. He told me it was a "$600-700 professional line opener" that I wouldn't find at Lowe's or Home Depot because it was supposedly a contractor-only model with special manufacturer pricing. That turned out to be completely false. After installation, I had trouble setting up MyQ and spent 3 days trying to connect it to Wi-Fi. While researching how to fix it, I discovered the exact same LiftMaster 2420L opener sells for around $350 at Lowe's, Walmart, and other stores. It's also just a basic opener -- nothing "pro line," upgraded, or special about it. So GDI sold me a basic opener for roughly DOUBLE the retail price while misleading me into believing it was some exclusive contractor-only model. I ended up paying $1,300 installed for a LiftMaster 2420L. After calling around afterward, I found out I overpaid by about $500. $1,300 is after me trying to negotiate the cost lower--they originally wanted $1,400 + TAX. Instead, they put 8 new caster wheels on and gave me an extra remote to make me feel better--until I found out how much I got ripped off. To make matters worse, they even installed the safety sensors incorrectly. The green light sensor should be installed on the same side as the wall control so you can easily verify if something is blocking the beam. I had to call them back out a THIRD time just to correct that. What makes this even more frustrating is that I specifically told the technician I was not prepared to spend $1,300 and thought I was only looking at a couple hundred dollars in repairs. He convinced me to replace my existing Marantec opener because he claimed parts from Germany were hard to get and that repairing it would cost more than installing a new opener. That is the ONLY reason I agreed to replace it. I did not upgrade because I wanted some fancy new opener -- I did it because the technician made it sound like replacing it was the most cost-effective option. I trusted the Pioneer Door name and got burned. The two technicians (Josh, Nick) who came out for the installation, helped with MyQ, and reinstalled the sensors also asked me to leave them a 5-star review so they could earn additional compensation. It's pretty wild that after trying to overcharge a customer, they'd still ask for a positive review to make extra money. I understand everyone is trying to earn a living, but it's frustrating to feel ripped off and then be expected to leave a glowing review so they can receive commission. Clearly, the concern for the customer's wallet just isn't there anymore. This isn't the Pioneer Door I've been doing business with for over 20 years. Time to move on to another shop.

Dan has helped me at my current come and my previous home with the front gates and I cannot…read morerecommend him enough. He is super knowledgeable and always reliable. Not to mention trustworthy and will give you very reasonable pricing. 10/10!!!

Amazing reasonable service. Called and left a message inquiring service, received call back within…read more25 mins. Daniel was able to stop by 30 minutes later. Very polite. Was able to open garage door when we were previously told by Mesa that they wouldn't be able to open the door without breaking it and charging $700 in repairs. Our garage door is open and fixed for a fraction of the price. Will recommend and use Daniel again. Thank you!!

ASAP Garage Door Repair and Jesus is amazing. Jesus is professional and know his stuff very well…read more They are also fast in response, recommend to anyone! I will come back for any future repair or new door replacement!

It was Sunday afternoon, and after spending the weekend cleaning the garage, I was unable to…read moremanually close the garage door, which does not have an automatic opener. I called ASAP Garage Door Repair and was asked to text photos of the garage door. Although the photos were not clear enough for the technician to diagnose the problem over the phone, he offered to dispatch someone to the property that same afternoon. Before scheduling the service call, I asked what might be causing the problem. He suggested that the lock might be engaged and helped me locate it. Sure enough, the lock was engaged and stuck on the track. Once I released it, the garage door worked properly again. The problem was resolved over the phone without requiring a technician to come to the property. I really appreciated the technician taking the time to help me troubleshoot the issue and saving me an unnecessary service call. Excellent customer service!

As I was trying to leave, a wheel of my garage door came off its track. I called Garage Door Spring…read moreSpecialist and Leo came out for the job. He called before to give me an ETA, (which I really appreciated), once he arrived, he was very thorough with his work and explained every step to me. He finished the job with a safe inspection of all the working parts of the door. Which helped to put my mind at ease. A job very well done!

One spring broke so I called them. One guy came. He told me he needs to go up there to get the…read morespring off so that he can know the size of the spring before he can give a quote. That is ridiculous! A lie! I happened to know the size of the spring, so I said to him 'I know the size. You don't need to go up there'. After I gave him the size. He said, $200 for labor. $175 for cheaper springs and $250 for good ones. I said, ' so, it is $375 for the cheaper springs replace'. He said, ' yes, if you want one spring changed only. it will be $550 to change both.' I was silent... giving him time to tell me that it is definitely not a good idea to change only one spring! He did not say anything. I was very sure then that this guy is not trustworthy. So I said this price is over my budget and I am going to get other quotes. He immediately said ' there are cheaper springs that I can do for $375. But the springs are not good, made in China, and will break very soon.'.... ... Um. now that he realized that he was not going to get this job, he offered a lower quote! I can't trust this guy and sure will not give him the job no matter how low his quote is!

I HIGHLY RECOMMEND Joel !! Over the past three years, Joel has done various services on my…read moregarage door. He has replaced the springs and the rubber weatherstripping. And just two weeks ago, he replaced the entire motor unit/rail on a very old garage door opener when it broke down. I was not home on the day he did this job, but in talking to him on the phone, he was able to explain very clearly what he was doing and why. He's very professional because he kept in contact with me and sent me photos along the way. Very trustworthy and showed up as promised too!!

It has been about 2 years since Joel came out to do a repair for us. Our garage door is probably…read moreabout 15-17 years old minimum so it's going to have some problems. Last time Joel added some support "struts" to the door and this time in a completely unrelated repair he replaced the door spring which breaks over time with age. I was lucky to catch Joel between jobs and he came out within 1-2 hours. We have security gates and had good communication with him on text to get him in. He is a super nice man and efficient worker. He finished the repair in about 15-25 minutes. I did not have enough cash on me to pay him the exact amount, so he told me to forget the relatively small difference because we are repeat customers who will call him again as need--that's how a good businessman does business. Hopefully our old door will last a while longer, but if it needs another repair or to be replaced, then we will definitely call Joel. If you need help with your garage door, we definitely recommend you give Joel a try.

It's been a few years since I've had to contact Monrovia Garage Doors and wrote my last review…read more Time for an update. My garage door recently started making a loud screeching noise in the morning when I opened it. My husband insisted he could fix it. The noise got worse with each passing week. Finally he agreed for me to call Greg. I contacted Greg and he asked me to describe the problem. Greg immediately said he thought he knew what the issue was and made a suggestion. He said he was happy to schedule an appointment, but suggested we try his suggestion first. My husband followed Greg's instructions. To our surprise, the screeching noise was silenced. Greg puts his customers first and saved us a service call. I highly recommend Greg and Monrovia Garage Doors. I've kept his name and number all these years and when friends ask, I give them Greg's name and number. Thanks again!

They do a great job! Fast and Professional garage door service, clean and finished everything…read morequickly. Greg change the garage door springs and retainer weather rubber. He arrives on time. Charge a very reasonable price. Highly recommend.