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    Vigil Tech Systems

    5.0 (2 reviews)
    Open 8:00 am - 8:00 pm

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    Services - Vigil Tech Systems

    Home network installation

    Security system installation

    Security system repair

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    3 years ago

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    Ian S.

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    3 years ago

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    Ian S.

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    Halcyon Mobile Security Solutions

    Halcyon Mobile Security Solutions

    (54 reviews)

    Extremely pleased with our experience with Glenn and Halcyon. He was able to come out the same day…read morewe initially called, give us a quote and install the next day. The best customer service I have had anywhere in a long time. We are very happy with the service and products. I would highly recommend to any friends or family that are looking for security solutions.

    Service Requested: Camera installation, upgrades, and system troubleshooting…read moreQuality: 3/5- their cameras do not offer the audible noise that they advertise Value of service: 3/5 - could be improved by offering multiple ranges of camera options instead of the most expensive one knowing customers will ask for other options to compare. We've used Halcyon Mobile Security Solutions for almost 5 years even through an ownership change for various upgrades, repairs, and new camera installations. Overall, the quality of their work has been solid once completed, and their technicians are knowledgeable and professional on-site. We did run into an issue with a camera that was sold to us by a previous rep (who is no longer with the company). The camera's speaker never worked as promised, and it took quite a bit of back and forth to troubleshoot. While the team eventually helped address the concern, communication delays made it harder to resolve quickly. Another recent project, getting a quote and installation for an additional camera -- took about two weeks from start to finish. While that's not terrible, shortening that turnaround could really improve the customer experience and help boost their sales, since responsiveness is key in this kind of service. Despite some bumps, we continue to use Halcyon because they do solid work once the ball gets rolling. With a few improvements to follow-up times and communication, they could easily earn that fifth star.

    D. Audio & Video - D Audio & Video

    D. Audio & Video

    (15 reviews)

    Clairemont

    Great service. Dependable. Responsive. QUALITY work. These are all traits that Doug exhibited…read moreyesterday. I requested several quotes via Yelp. While I received many responses, I felt that I received the best customer service from Doug. I needed two TVs mounted at my home ASAP. We agreed on Saturday, but then he suggested he could do the job later this evening if my schedule permitted. I agreed and he said he would text me a little later to confirm and solidify time depending on the conclusion of his last job. Around 3:30pm I received a text asking if I was going to be available and we agreed on a 5-6pm arrival time. At 5:27pm I received a text from Doug letting me know that he would be arriving closer to 6pm. I really appreciated the communication and respect for my time. He arrived promptly at 6pm on the dot. When I asked did he have booties, he said he did not, but promptly removed his shoes before entering my home without me even having ask him. Very respectful. I then showed him the job and by about 6:05-6:10ish he was starting his work. He mounted one 75inch in my living room that already had electrical and mount installed from my last tv install. He also mounted a 50inch in our bedroom and ran the expertly ran the electrical through the wall. He completed the entire job in less than an hour! He was walking out of my house at 7:10pm and that was with me fumbling around with my Venmo app to pay him. My wife eventually just wrote him a check. He even took the time to program our remotes for us which was very nice of him. All in all, I would DEFINITELY use my man Doug again. This is only his second review on yelp but he definitely is a professional. Do not hesitate to contact him. We're glad we did!

    Douglas came and installed an outlet and mounted my TV quickly and with high quality. He was…read moreprofessional and effective, highly recommended!

    Home Alarm - Authorized ADT Dealer - Carbon monoxide alarm that was installed 5 years ago by ADT technician.

    Home Alarm - Authorized ADT Dealer

    (94 reviews)

    Serra Mesa

    If I could give ADT zero stars, I would. I've been a loyal customer for over 12 years, but their…read morerecent service has been an absolute disaster and a complete betrayal of my trust. As a senior citizen, I rely on my home security system for peace of mind--but for months, my ADT system has been non-functional. I made dozens of phone calls, each taking up to an hour just to get past the maze of hold music and transfers. After finally reaching someone who could help, I was told I needed a brand-new system and a new contract. So I agreed, trusting that this would finally resolve the issue. Wrong. A technician came to my home and spent over 6 hours trying to install the system--only to tell me it wouldn't work without new motion sensors, which I had to pay for out of pocket. I was also misled into thinking the new system would work with my existing cameras. It doesn't. The best part? After all that time, effort, and money--the new system doesn't even work. It constantly malfunctions, giving false alerts and telling me doors are open when they're not. Total failure. This is a company that profits off fear, offers misleading sales pitches, fails to deliver basic service, and then has the audacity to lock you into a contract. Their "customer service" is a joke--disorganized, evasive, and completely indifferent to your time and safety. Do yourself a favor--don't walk, RUN from ADT.

    Don't make the mistake getting involved with adt. They are borderline a fraud company that will…read moreresort to despicable tactics. I never signed up wirh adt nor was told I had a free year of their service. Google nest discontinued their alarm and sent an adt alarm as compensation. But I looked up the price and wasn't gonna pay that much since I'm still paying nest for their cameras. Now they won't leave me alone over 1 year later and I've called 3 times to explain their error and each time they asure me its gonna be taken care of only to get harassed by their bill collector daily they just lie

    Vigil Tech Systems - securitysystems - Updated May 2026

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