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Videri Chocolate Factory

4.2 (317 reviews)
Closed • 10:00 am - 6:00 pm

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Deej Jo A.

This place is so busy you'll be lucky to find a seat outside. It's a split business with coffee shop on the other side. Videri is on the right serving $$$ non-coffee drinks - soft-serve, confections/ chocolates and other trinkets. You can get a sample (smaller than Kisses, maybe 1/3 of it) if you answer the questionnaire about stuff you'll find inside the museum, which is at the back portion of the building. Imagine doing a u-shape walk in a small room with frames on the wall. There wasn't a production when we came, would have been sweet! Kind of didn't feel as welcoming because they all looked plain and somehow serious (maybe tired at noon-ish). Would I recommend for first-timers? Yes, if you are already in the area. I'll definitely be back in Raleigh but 50/50 if I want to bring guests there again. Also, we walked to the factory from the Capitol but there's parking around the area since there are other food spots too.

Naomi S.

You know that you are in a chocolate store when you walk in. It smells heavenly! We wanted to do the self-guided tour of the chocolate factory. It was a little confusing when we walked in and we didn't know where to go. There was a crowd of people when we walked in but then we realized that they are waiting to buy chocolates or get samples. We figured out where to go for the tour. The "tour" was literally less than 5 minutes unless you scanned the QR codes that were posted on the windows at each station and watched the videos. (I missed the QR codes for Steps 2 & 3.) We came in a Sunday and no one was working in the factory. Maybe it would have been a little more interesting if there was activity going on back there. We had to pay $5 for an hour of parking. We were disappointed because it wasn't how we envisioned the tour would be.

Chocolate turtle
Peyton W.

Delicious chocolate! I got a chocolate turtle to-go and thoroughly enjoyed it at my house later. The employees are helpful and there's a nice little shop area where you can find things other than chocolate. I'd like to come back one day and try the frozen hot chocolate from the coffee shop, unfortunately it was closed when we went.

Cafe seating area
Airi G.

I'm not the biggest chocolate fan so my main purpose of visiting Videri was to buy souvenirs for my family. Nevertheless, the samples got me. We went up to the counter to sample the chocolate bars and the samples came in the form of chocolate chips. I ended up loving them. I bought the 70% classic dark chocolate as a souvenir and the 55% dark milk vesta for myself because of the slight spicy kick that it had. The whole place smelled amazing because they have the chocolate factory in-house and you can even take a tour of it. I wasn't in the mood for coffee or desserts but they have a small cafe where you can sit down and enjoy a variety of bonbons or soft serve made from their chocolate. Parking is 2 hours free with validation and the workers were all very kind so I recommend stopping by for a visit if you're a chocolate lover.

Dark-Milk Chocolate 55% and so delicious!!!
Mo F.

The hybrid dark milk chocolate 55% is amazing! You won't be able to take just one bite!!! You have been warned!

Rebecca W.

Chocolate factory & store in the Warehouse District of downtown Raleigh. What a sweet surprise! We went downtown just to check it out while we were visiting. I just so happened to see that there was a chocolate factory!! There is a self-guided tour, a coffee shoppe (indoor & outdoor seating), and a case filled with chocolate for you to pick from. My husband asked if they carried Dubai chocolate since it's going viral right now! And they had a bar they make in-house out of their chocolate and their pistachio-tahini paste and crunchy, shredded kataifi - it was worth every last penny of the $17 we spent!! There was a thick amount of pistachio!! It was so good that we were ready to buy another. Thanks for a wonderful experience Videri!

Angie N.

A must-see spot in Raleigh! The chocolate was incredible high quality. We loved the self-guided factory tour and learning more about how the chocolate is sourced/made. Staff were all incredibly helpful and friendly, and we loved the opportunity to try samples! Such a charming environment and great spot for coffee with friends or studying. You must get their mocha - they used their fresh chocolate to make it!

Austin L.

first time coming in and the chocolate was pretty good! they make them in house which is neat. staff were friendly and welcoming. the environment was that of a coffee shop. i liked the lemon chocolate the most. the others were good but a little too rich for my taste. the ice cream with toffee was probably my favorite. soft served ice cream with crunchy bits of toffee. it is on the pricey side but i still enjoyed my experience and the food items nonetheless. the outdoor seating is nice and is dog friendly.

Where the name comes from... (Jan 2025)
Chip R.

Bottom line: Videri Chocolate Factory is worth a look-see. Chocolates, coffee in a cafe, ice cream, and merchandise are available. Delicious chocolate was sampled here and the self guided factory tour with answering the quiz questions along the way to get a little chocolate reward is a pretty nifty way to get to know them. Premium chocolate=premium price. The Deets: I had a chance to visit Videri Chocolate Factory before heading over to dine out in downtown Raleigh. I really cannot believe I have not popped into here before now. The Videri in the name comes from the North Carolina state motto "Esse Quam Videri" or "to be rather than to seem" in English. There's kind of an old school flair to the aesthetic that lets it blend into the Warehouse District look well. Parking in that area beyond the paid lot next to it can be a challenge as always. Once inside, there's a lot to take in with the chocolate available as well as coffee shop, ice cream, and Videri merchandising items for sale. Once inside, you can take the self-guided tour of the factory which we did and answering the list of questions given along the way with a promise of a chocolate treat prize at the end when answering all of them. I liked this part of answering the questions to learn more about the process and Videri itself. We did get our prize, pretty tasty bite-size piece of chocolate candy with sprinkles on it. There is a display where their samples are offered in small packs as well a display of what chocolate candies are available for purchase. If it is premium chocolate then expect a premium price. The staff we interacted with were nice and informative. It was definitely worth the stop in to check out Videri Chocolate Factory and I'd like to do so again soon.

Anny S.

A small chocolate factory in downtown Raleigh. This coffee factory is truely a hidden gem. There were interior and outside seating. The shop is decorated with a endearing vibe. The coffee is great with a warm and earthly taste. The coffee shop had a line when I came in but they were steady paced. I didnt wait much. The barista was very knowledgeable of the coffee they sell and products they have. My go-to place for coffee when am around the area (:

Adriana P.

If you love chocolate, this is a place you should go. They have various chocolate candy flavors to choose from. They had some interesting flavor combinations when we went. Their ice cream is yummy and you can also get coffee there. It's also nice that you can walk around and, depending on the day, you can see them make the chocolate.

Entrance to factory
Stephany S.

Small factory with all the chocolate your heart can desire. Great place to check out. They have a mini tour of the factory. You can sample all the bars they have (no judgment if you want them all). They even have a coffee shop for some treats as well. Cute little place, and the chocolate bars are delish. They also offer ice cream as well.

the outside of the building
Amy J.

We were nearby on a very well deserved date night and I saw this place had soft serve (especially twist!) Now, new to the state we have not found soft serve down here yet. I'm assuming since it's so hot LOL so stopped in for some ice cream and some bonbons to take home to our son. This place is super cute and we love the vibe especially coming from MPLS. They offer some samples to taste the chocolates. We grabbed some s'mores, 4 bonbons and the soft serve. Would definitely recommend and we may grab some chocolates to send back to MN for Christmas gifts of some NC chocolates!!!!!! Great little spot.

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Nothing spectacular.. we got the swirl cone and the Oreo sundae.. the fudge on the sundae was the better part other then that nothing great.

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Ask the Community - Videri Chocolate Factory

Do they have dairy-free hot chocolate options?

Yea they have gluten free oat milk. It's really awesome.

Don’t See Your Question? Ask Away!

Review Highlights - Videri Chocolate Factory

“I have been going to this place religiously for over a year now for their frozen hot chocolate every day!”

Mentioned in 32 reviews

Read more highlights

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Videri Chocolate Factory - chocolate - Updated October 2026

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