As someone who works in the technology industry, almost all my shopping is done online because of all its conveniences. Very rarely, I'll come across a level of customer service that makes me re-think my consumer habits entirely. This is one of those places. The staff is incredibly knowledgeable, they don't try to up sell you on things you don't need, and they work at perfect medium of being close enough to offer help when you need it, while still giving you all the space you need. Best part was when they found out I couldn't fit the stuff in my car, one of the staff offered to put it in his suv and follow me home. Talk about service. read more

I'm kicking myself for not finding this place sooner. I went in the Mountain View store last week looking for a new TV, the sales person (Austin) was great. The delivery guys hooked up my new set to my surround sound at no extra charge ($169.00 for Bestbuy to do it) they even moved my old set to another room and set it up for me. This place is awesome. Thank you video only! [ read more

Prices beat all the big box stores just like their commercials. Their sales staff is knowledgeable and honest.

I've driven by this place numerous times but came by as my husband was searching for his perfect TV. We were debating between a Sony and a Samsung and would have settled on one at Best Buy but the size we were looking for wasn't available. We had made several trips-to Best Buy, Sears, and some others. The prices here beat all the others and service was very friendly. They would have been able to ship the TV out same day but we came rather late so it arrived early next day. You can shop around (especially online) but as far as I can tell, the prices here are the best. Got a 75'' TV with android, sound bar, warranty for the TV and they threw in a phone case and a cable. We spent our time looking at the TV and the salesguy seemed pretty knowledgeable about what they have and the prices at other retailers. read more

This place sells TVs and home audio. No really they do. Despite the name, they don't rent video tapes. And they have fairly good prices. I bought a center and an amp for less than Frys, Best Buy, Amazon, and Google search. You just have to look past the fact that they fired their marketing department in 1985 and senior management probably think the kids still roller skate outdoors. The decor is spartan. They show up in a Google search for electronics store on page three. Their website is very 1995. They have what looks like paper ads scanned into their website?! This probably secret behind why they have good prices. Ask for Fred. He's got old school customer service skills. A bit of a shock if you've gotten used to Frys type customer service. read more

We had been shopping for a television for the past 6-8 months. We spent a lot of time going from store to store talking to various employees about the various choices and options. We were recommended to Video Only by a family member that said the staff was extremely knowledgeable, and the prices were competitive. Since we had been searching for a while, my husband and I had already established that we wanted a LED television. Tim (at the Mountain View store) spent two hours discussing the various features of the televisions, and answered every question I had. While other stores encourage you to purchase an additional warranty, Video Only offers a two year warranty for no additional charge. We purchased a 55 inch, Samsung LED 3D tv. The tv came with 4 pairs of glasses, and Tim threw in two additional pairs of glasses. We also bought a sound box, and stand. If you are considering purchasing a television, I would highly recomend Video Only. My only regret was that I didn't know about them 6-8 months ago. I would have saved a lot of time had I went to Video Only first. read more

I happen to go to this store on the day the LG reduced the price of the OLED C7. They had already reduced the in store price to reflect the change. Best Buy and Amazon didn't adjust for days afterward, and yes I am compulsive enough to have kept tabs on it. I got a good price from people who knew the product. As someone whose knee jerk reaction is online, I highly recommend this brink and mortar read more

I am a tech geek and know a ton about electronics and how to comparison shop online. Walking into Video Only was a no BS experience. I showed them the items I wanted and the price I wanted to pay, and they matched it and even beat Amazon on a television I was interested in. They also helped me put together a 5.1 surround sound speaker system with a mix of floor standing and bookshelf speakers at an incredible price. The team there is extremely knowledgable and eager to get you a good deal. I definitely suggest visiting here before you buy. read more

Bought the top-of-the-line Samsung Neo QLED 8k TV and matching Samsung soundbar w/Dolby Atmos from Fred at Video Only. It's true what the radio commercial says, "If you don't check out Video Only before you buy that TV, you'll be sorry." Video Only not only beat the price of all major retail stores, big box stores, and all sites online, they beat the price by a big amount! If you want to buy a top-of-the-line TV (or any TV for that matter), go first to the big box store or a major retail store and take a look at their display models then get their price. After that, head over to Video Only and get ready to be surprised by a much better price on the same exact model. Fred knows his televisions very well and understands the latest and greatest technology inside and out. He listens to his customers and doesn't try to be pushy or up-sell anything. But, best of all, when there was an issue with my special order, Fred made sure to follow-through with getting the issue resolved with his full attention. He really came through for us and he will for you. Definitely worth a visit to see what Video Only can do for you! read more

Video Only - Video Only Fred Aguirre (650) 903-0300 - Electronics Near Me - Mountain View, California

I could not be more thrilled with Fred, and the staff at Video Only! The prices are excellent, their return policy is fantastic, and every interaction I have had with the team has been wonderful. Fred is a true video sales enthusiast, who really understands his product. I have been into the store 4 times now, and he still remembers the exact make/model of TV I purchased from him. The staff work hard to be sure that they understand my needs/desires, and have always been great at accommodating me. I returned one item, for another of lower cost (the speaker system didn't fit in my console), and they happily reimbursed me the difference as they sold me the replacement. My recommendation: Don't just buy a TV at Costco or Best Buy. Take the time to drive across the street, and ask Video Only can help. read more

3 Brothers Handyman Services is a minority veteran owned company which specializes in a variety of different tasks and jobs. They have the utmost in professionalism, fair pricing and timeliness of performance. I would recommend this company for all small and large needs of your choosing. The experience with 3 Brothers from initial phone call to finish of the job is fantastic and I would recommend them to anybody that needs help in their home or office. read more

Fantastic service. Video Only carries a wide selection of only quality merchandise (they don't have "off brands"). Consequently, everything I've bought there has lasted. I have always had a positive experience here, as opposed to other electronics stores. The staff is knowledgable and courteous. Highly recommended. read more

Video Only was great! Karl was the salesman who helped us shop for a new TV. He explained all the differences between all models and features. No pressure, he let the TVs sell them self. Since it was "Black Friday" weekend my wife had mentioned to him that other stores were offering deals. Without hesitation, he showed her the model'(s) she was speaking of and showed her the comparisons. We were really impressed by his knowledge and expertise. I'm happy with the purchase we made, went from a 51" rear projection (Yes! REAR PROJECTION) to a 60" Smart TV. Although 60" may be too big (is to big such a thing?? IDK) They came out hooked up the new TV and took away 10yr old 300lb paperweight. Will recommend and will come back. Thank you Video Only! read more

Video Only's name does not do it justice, as they also sell various stereo components, sound bars, headphones, etc... I'd been researching different brands of TVs and decided to purchase a new 2019 LG 55SM8600 Nano Screen w/Alexa and Google speech recognition capabilities, etc... Having contemplated this purchase for several weeks and 'checking all the usual sources for pricing', including Amazon, finally found Video Only in Mountain View had the 'best/lowest price' for the TV I wanted to purchase. Upon my arrival, was greeted by Sales Manager Christian Campos, who was the 'most knowledgeable' salesperson I've ever dealt with. He was able to answer all my questions and helped me make my final decision on which LG model would suit my needs w/o having to spend too much. Christian does not try to 'up-sell' customers just to make a few more dollars, but rather takes time to speak with purchasers to learn which TV would be best for their needs. I highly recommend Video Only to anyone who is looking to purchase a new TV. They have a huge assortment of brands/models/sizes to choose from and have them 'displayed by size' to make it easier to compare pictures, sound, etc... If in the market for a new TV, Video Only should be your final destination :-) read more

Geek squad worse service ever these guys don't have much experience and just keep giving me the run around. I gave them my phone on 11/25/19 15 days later I still don't have a phone. I was promised my phone would be ready in less than 2 weeks. Every time I call, its a 25 minute hold. No one has reached out to me. This is HORRIBLE. Never again will I use their service. read more

Video only will beat the best price on Internet for sure. Got a Samsung frame tv and Sonos sound bar for 450 lower. Nice store and no pressure sales environment. Highly recommended. read more

Amazing black friday deals on the biggest and baddest TVs. Very knowledgeable staff. Danial and Craig were both very good in showing us all the TVs. They gave us the black friday deal early. Threw in a 3 year warranty and 3D glasses. Same TV was exactly $899 more across the street at best buy. We were in and out of the store in one hour. No one can beat the great service and price here. You should go to frys / best buy etc to look and then go pick up your TV here. Happy thanksgiving!. read more

This is a FANTASTIC place to purchase your next tv. I purchased my 77" LG from Donnell and enjoyed the experience from beginning to end. He was friendly over the phone and in person and answered all my questions. Delivery was prompt and professional and they went out of their way to make sure I was happy. I cannot recommend them enough! Their prices on tv's were way better then what I could find at BB/AMZN and their customer service can't be beat. read more

We were going to spend the entire day shopping for a new TV--a replacement for one that died the day before. It was New Year's Day, January 1, and we knew Costco was closed so that was out, and we figured we wouldn't have any luck finding an open store, but we started out anyway at Video Only. All the research had been done; my husband could talk the talk and even had our copy of Consumer Reports in hand. We knew what prices to expect, which models, size, picture quality, and that it had to be wall mounted. Unbelievably, within a half hour we had bought a brand new 85" Samsung. The sales manager, Fred A., turned out to be quite the expert and quickly figured out our needs. He easily beat the Costco pricing, and offered us an unbeatable insurance policy for 5 years. He also sold us a sound bar, which solved our stereo issues. And finally, he hooked us up with the installer they recommend to all their customers. We were told it would take weeks because of a busy schedule, but it was installed in five days due to a cancellation, which was great. But what you don't get if you shop at Video Only is a fancy showroom with carpeting, sofas and loads of other electronics to shop for. It is warehouse style, and you'll only find TVs and sound bars. If they sell anything else, we didn't see it. There might be cables and small items like that on the wall behind the counter, though. We were really impressed at how our shopping experience turned out. The television works very well; we are as happy as can be. Thanks Video Only! We will be bragging about you from now on!! read more

I feel like we seriously won the TV lottery at Video Only. We popped in to see what their prices were like and what kind of TV's they had and actually left with a brand new 42" LG. Got a killer price on it too since it was the last one and the floor model. The staff were all really helpful and even boxed it back up for us even though it was the floor model and included an amazing warranty. Definitely recommend at least shopping around at Video Only for research if you're looking for a new TV and not sure if you want to bite the bullet yet. read more

Great service and prices. Very helpful staff. I'd recommend this place to my mom if she lived near one. Doug was extremely helpful and knowledgeable. read more

I've been looking for a tv for the last couple of weeks and had visited the local big stores (Best Buy, Amazon, Costco, etc.). This store was recommended to me by a co-worker and during my lunch break I decided to stop by and see the place for myself. I walked out with a tv and soundbar and had an excellent customer experience. Michael assisted me throughout the whole process. He was quite professional and answered all my questions and even provided appropriate demos to show me the quality of the equipment I was buying. If you are in the market for an entertainment system, go here, you'll be customer for life. read more

Craig Martin went above and beyond!! I only went in there for a TV mount, but by the time I left, I had the TV and surround sound system too...and not because of high-pressure sales tactics either...simply because he had the best offer! He took time to outline the differences in the products and didn't kick me out the door once they were technically closed. He is extremely knowledgeable. I've driven past many times and this was my first stop into the store and boy was I impressed! We will definitely be back here and refer others here as well when we need their products! Thanks Craig!! read more

Short version: I only asked one question, got the wrong answer and walked out. I am looking for a 37" - 43" TV, which VO doesn't have any on display. When I asked about where they were I got the answer: "Well they don't make those very much, 55" is our most sold model". So I walked out because obviously they couldn't help me and obviously that was just total BS. Across the street in Best Buy, Costco and further afield in Target and Fry's they had plenty of options in my size range. read more

Radio ads got me in the door but great customer service and low prices will keep me coming back! The store manager, Michael, not only DID NOT try to up-sell me but he helped me find a bigger (and better) tv at a LOWER price than the ones I was originally looking at. He also found me a matching brand blu-ray player at a sale price and made sure I had all cables, gizmo's and doodads that I needed. This was my first purchase at Video Only but definitely will not be my last. Check them out...YOU WONT BE SORRY!!! read more

Called, for price comparison on 65" TV's, while at a major discount store. Knowing that they only price matched on same model TVs. I spoke with Aaron. He told me they had the LG and the Samsung, in newer models and they were priced LOWER than that "Roll-Back" giant!! And, they were in stock. We drove straight over. Aaron took us right to them. He helped us pick out one and an appropriate wall mount. We also purchased a sound bar. I couldn't believe that we saved $$ at a "Specialty Store", but we did! We will definitely return. (Only gave 4 stars, because Aaron said that he was "pretty sure" that the mount we chose was appropriate for our TV. I had to ask him to look it up and make sure; as I didn't want to hear the TV crash to the floor in the middle of the night, LOL). read more

I came to video only with my boyfriend a few months ago. Mike, the store manager, helped us find a great 55 inch TV with amazing picture within our price range. He didn't try to up-sell us but told us what we could get and what might work best based on our TV needs. It was by far the best experience I've had with a salesmen and probably the best customer service I've had. Today, we went in to get a mount for the TV and Mike was there again. He didn't remember our names but I can tell he remembered our faces which is pretty impressive. He helped us find what we needed and we were in and out in 10 minutes. If that's not proficient and awesome I don't know what is. My boyfriend was pretty impressed with Mike and his knowledge and his straight forward salesmanship. We will definitely go back soon for a sound bar. read more

Sales person Donell was friendly and knowledgeable. He offered a price that was few hundred dollars cheaper than anything I've seen in store and online, with included extended warranty and delivery. Knocking one star off because delivery men did not wear their mask while coming in the house. read more

Good selection in sound gear more than even frys and Best Buy but their TVs seem to be outdated. Didn't really like that they prey on you heavily to help you and constantly want to upsell but other than that though they are patient and willing to go the extra mile in customer service and compare any audio sets you had in mind in store that they have on display read more

Great prices, friendly staff. Very knowledgable!!!! The latest brands!!! Wide selection for various budgets. Dropped close to $2K. Would have paid close to double at BB. Went to Target 1st Yeech!! Target mislabeled the LED that I wanted so I returned it and came here. There add on the radio is right. "video only...or you'll be sorry". Overall a positive buying experience. Will refer my friends!!! read more

My mother and I purchased a 55" Smart LG tv. The sales people are extremely knowledgeable and helpful. We worked with Kraig. He was awesome. I had a friend go in and she bought a 50" Smart LG tv. She loves it. They will provide free deliver if you ask for it. Mom and I shopped around first. Fry's, Amazon, Costco, and Best Buy. Video Only had the best price. Period. read more

I believe no one can match Video-Only's prices. I bought a brand new LG 77" TV (LG OLED77GXPUA) for $3000 from them. The same TV is listed for 3999/- on Amazon and BestBuy. Also the customer experience is great. read more

We recently found Video Only when we were looking for a new TV. We found the store from yelp and the reviews about the great deals. We were not disappointed and amazed that their prices really are better than Costco. The people here are also super helpful. Thank you! read more

This store made shopping for a new TV easy. It's clean & well lit and the salesman was very knowledgeable. We were sent here on a recommendation of a friend and we were happy we came in. Prices are exceptional! read more

I've been researching TVs (rtings.com, reddit and avsforum.com) and mostly focusing on CostCo and Best Buy for the purchase. I stumbled upon Video Only on Reddit and I was pleasantly surprised regarding their knowledge and prices. I worked with Doug trying to decide between the 2020 Sony X900H and 2020 Samsung Q80T. Doug was great to work with and I highly recommend him. read more

Was looking for a new Blu Ray 4K DVD player as our Samsung decided it wasn't being used often enough and stopped working. Narrowed it down to the Sony 700. We were in Mountain View and stopped in to Video Only. First visit to their chain. Our salesperson, Michael, was a pleasure to work with. While we were getting ready to purchase, all the cool tv's caught my eye. Took a walk around and asked Michael about the LG OLED sets. He patiently went over the features and showed me the thin line series. That did it. Less than an inch thick! Picture was spectacular and their price was well below everyplace including Costco. Michael even sweetened the pot by throwing the DVD player in with the deal. I've never gotten a better deal from a brick and mortar store and found working with an adult, knowledgeable salesperson refreshing. Video Only is now my go to store for anything they carry. I've already recommended Michael to a couple of friends in the market for a TV. read more

I didn't even waste my time checking out nor going to the other big box electronics retailers since I knew I would get a great deal AND personalized service here. Anthony P was patient in answering questions and providing recommendations that saved both time and money. I ended up purchasing a 49" LG flat screen, our family's first HDTV, along with some other knick-knacks. Great service and really good prices. read more

I was going to best buy to buy the 55vt50 Panasonic when I drove past video only across the street from best buy. I couldn't believe how much cheaper the tv was I saved hundreds of dollars. The salespeople greeted me as soon as I walked threw the door. Very helpfull and there product knowledge was very good. I got a 3D hdmi for under $20 when best buy was trying to charge me over $100. And there extended warranty was allot cheaper. Great place to buy all your tv and home theater gear. read more

Video Only - Electronics Near Me - Mountain View, California

I narrowed down my TV choice to two and went into Best Buy to compare the pictures. They didn't have one of them, and attention from the sales people was spotty, so I went to Video Only based on an ad I saw in the San Jose Mercury. When I walked in I was the only customer in a room about 70 by 100 feet in size, with TVs everywhere. They had both of my models in the same view so I compared and quickly decided on one. With the old-TV trade-in they offer, the price was $200 less than Best Buy or anywhere else I'd found. Donnell gave me his full attention and was very professional and knowledgeable--a great guy to deal with. read more

Girlfriend and I went to VO in Mountain View looking for a new living room TV. Daniel greeted us immediately and was extremely helpful throughout the process. We gave him our budget and he confidently recommended four different TVs that he felt would work great for us. We ended up getting a 55" Toshiba, which Daniel suggested over the other 55" we were looking at, because the Toshiba had a better panel. This advice was greatly appreciated and we're very happy with our new TV! Thanks Daniel! read more