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Verizon

1.5 (21 reviews)
Open • 10:00 am - 7:00 pm

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10 years ago

ThE WORST store I have ever been in. The WORST CUSTOMER SERVICE. Do not go here!!!! Save your money!!!! Very slow

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Executive Wireless

Executive Wireless

1.0(2 reviews)
0.1 mi

After getting a new phone and accessories the sales person said they would copy my contacts and…read morephotos over to my phone. They did not get the photos copied so I went back a couple days later. I was still feeling good about my purchase until another sales person tole me it would cost $25 to do the copy. Essential where they plug my old and new phone in a device and push a button. Rather than trying to help me or give me an alternative they just said take it or leave it. I went to a real Verizon store (they are not a real Verizon store) and immediately was given a way to do this myself. Yeah! Since Executive Wireless is only interested about taking money out of our pocket I highly recommend not using their services or buying products from any of their stores. You will regret the purchase if your looking for some form of customer service with your purchase. Buyer beware!

This is NOT an actual Verizon store. Only an AUTHORIZED store (aka privately owned) I went in to…read morebuy a phone and they told me that particular phone was completely out of stock across the entire country but I could buy another phone and trade it in after paying a restock fee which I agreed to. They also said I had 14 days to do this but the manager could waive this for me up to 30 days. I later found out the phone was only out of stock at that PARTICULAR location and they refused to let me trade the phone in to buy at another location and since it was past the 14 days I couldn't even trade in there. Verizon said I shouldn't go to authorized stores only corporate locations to keep things like this from happening. Apparently it is a common occurrence. They teach their employees to lie and cheat so that you will buy from their location and get trapped. The phone they sold me is absolutely horrible. Switching carriers after 14 yrs with verizon Here is a list of locations being run this way ANNAPOLIS Festival at Riva 2329-C Forest Dr, Annapolis, MD 21401 Next to Cheeburger Cheeburger (410) 266-7717 COLUMBIA 8801 Centre Park Dr Ste 5 Columbia, MD 21045 Next to Giant Food (410) 730-1650 CROFTON 1153 MD Rt 3 N, Crofton, MD 21054 Next to Giant Food (410) 721-4499 EDGEWATER NEW LOCATION 15 Lee Airpark Dr Edgewater, MD 21037 Next to Giant Food (410) 956-8106 ELKRIDGE 7260-F Montgomery Rd, Elkridge, MD 21075 Next to SuperFresh (410) 379-2793 GLEN BURNIE Harundale Plaza 7704 Ritchie Hwy Glen Burnie, MD 21061 Near Outback Steakhouse (410) 553-9000 PASADENA 4137 Mountain Rd Pasadens, MD 21122 Lake Shore Plaza (410) 360-2980 SEVERNA PARK NEW LONGER HOURS 497 Ritchie Hwy Ste 2B Severna Park, MD 21146 Next to Donut Shack (410) 544-3933

Verizon - mobilephones - Updated May 2026

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