Victra

1.6 mi

Available by appointment

Shipping

We went to the Verizon on Mayfield in Mayfield Heights first and received the worse customer…read moreservice. A young woman told us with an attitude, that the phone sent to replace my mothers 3g phone should be thrown away. Really? Nothing could have been further from the truth. She said the lowest price was $80 although the sign behind her clearly said 70 with autopay. I didn't get her name but I did get Jordan's name at this location. He was thorough and helped us know what our options were and took great care of us. He went above and beyond to help. The woman before us left smiling and so did we!

Got a minute because this is good: I can't make this stuff up…read more.. I went into the store knowing what I wanted and purchased a Moto Z4 because I work for a newspaper and it has the BEST camera out there as far as megapixels go. The sales girl asked me, "Why the Moto Z4?" I told her because I like the camera...she tried to sell me the Google Pixel. She said, "When I think of good cameras, I think the Google Pixel." GP has an 8 mega px camera for over 900.00, the MZ4 is 48 mega px for 499.00...commission right???? LOL, know your product first; they don't. She actually called me on it. I ordered an Otter box for my new phone, which was also ordered, at this store on August 23 while I was in town for three weeks visiting my son before and for his wedding. I never received an email with the receipt and tracking number for either purchase but the phone was being shipped to the store while the case was being shipped to my son's house, I waited; the email never came and neither did the item. I returned to the store on August 28th to pick up the phone that had arrived (they were supposed to call me when it arrived, but never did...I went into the store physically to check on it and it was in). I also checked on the Otter box because it hadn't arrived and couldn't get any assistance with that order because they couldn't pull it up on the computer????????? The rep that took my payment wasn't in. They'd have to get back to me about the tracking number...THEY DIDN'T. I went back into the store on the 29th. They had the wrong address for shipping...they changed it and I was again supposed to receive an email with the tracking number and details; I didn't. I waited the three to five days delivery time again; no product...I called the store for several days, trying several times each day, nobody ever answered the phone and guess what....NO VOICEMAIL capabilities. I had to return home to Arizona and decided I'd get corporate involved.......Oh Heavens, what a mistake that was!!!!!!!!!!!!!!!!!!!!!! I seriously don't suggest dealing with this company if you already have blood pressure issues; I'm pretty sure you'll have a stroke. I spoke with Elijah first...he was fully aware of the story above and was sorry for my not receiving my item...he couldn't give me a refund but could give me store credit in the same amount ?!?!?!?! Ummm, why would I want store credit when I clearly live 2000 miles away? Elijah knew that, imagine, as a semi intelligent individual, my shock at the suggestion; I'm not sure the sarcasm was stifled much in my answer. I said "No, I want a refund, no reorder of the item, I'm not shopping in your store again, I want my money back...it's $32.34; you took it out of my account, credit it back. He had to put me on hold for a very long time to get authorization/help or whatever to do that. I believe he tried contacting the store...he didn't get an answer either so he was trying to contact a supervisor at HIS office...he couldn't. He couldn't contact anyone but assured me that I would receive a call back that afternoon by him, the store manager or someone who would be able to help me. It was late and there was a three hour time difference so I specifically asked him what time the center closed and if he worked the following day, he told me, "I actually have tomorrow and the following day off, I'll make sure you get a call today." HE NEVER CALLED BACK...the store never called. I called back and spoke with Elijah again, this time he promised me that because it was the end of the day and the store never answered their phone, he would personally call me in the morning with some information yadda, yadda, yadda....he just told me minutes before he was off for the next two days; this wasn't even possible so he LIED to me. I called the following day...spoke with another customer service rep who told me that she spoke with the store but nobody had any knowledge of my order; I'd have to wait until the manager got in. SHE CALLED THE WRONG STORE; she called one that I had never heard of in a town that I also have never heard of and said, "That's the store you told me." I couldn't have, I NEVER heard of the place or store she called and I lived in Ohio for 44 years but guess what; she made the mistake of reading her computer screen out loud and the correct store was right in front of her face. How could you call the wrong store when my account and receipt information told you what store to call and blame it on me telling her something else? I was angry, I wanted a manager NOW... I couldn't speak with a supervisor at corporate because they were in a meeting....again, wait and we'll call back; no surprise there. Three hours later I called back and finally, got someone with some knowledge who did get a hold of the correct store and manager who supposedly issued me a refund, I got an email this time but the refund hasn't reached the bank yet...funny, the deduction came through as a pending charge right immediately.

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Computer Repair Doctor

4.8

(21 reviews)

0.9 mi

I have used this firm on two occasions and they are: 1)…read moreExtremely competent & professional 2) Fast performing 3) Reasonably priced 4) Courteous If needed, I will use them again!

I called the Computer Repair Doctor shop and inquired about installing Windows 11 on my laptop. It…read moreturned out that it was incompatible, but since it had an SSD hard drive, the shop agreed to install it anyway and quoted a price. The price, however, went up a couple of weeks later, and I decided to pass and just buy a compatible laptop on eBay for the same amount of money. Still, I can recommend this shop.

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Cleveland IPhone Repair

(7 reviews)

2.2 mi

Very professional and friendly! Answered call really quickly. Thank you for everything. This…read morebusiness is very good. Highly recommend.

Mario came out the same day and repaired my iPhone screen in 15 minutes. Highly recommend.read more

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uBreakiFix by Asurion

3.1

(15 reviews)

0.6 mi

If I could give less than one star I would. Had the worse discrimination issue at the worse time…read moreat this store. My husband, who is black and (I am a white woman) went and dropped off my phone early this morning for a cracked screen. Tonight we went to pick it up and he was told my phone was sent to the Stow store to be fixed because they could not fix it. The reason he went in to pick get it, was because I broke my foot today and he did not want me walking on it and he was the one that dropped it off. He proceeded to come out to the truck and get me and when I, "the white woman" walked back into the store, all of sudden my phone was there and fixed, within 2 seconds. They literally lied to my husband about the phone. No apology, no explanation, no nothing. This is why a lot of unnecessary racism crimes happen. My husband was very highly frustrated and upset, felt disgraces, discriminated, everything!!! He did not want me walking on my injured foot and then got lied to for no reason! Something should be done about this employee. The other employee, we believe John G, helped us and gave us the phone without issue. You could tell he was embarrassed about what happened... but still no apology or anything. Just said, I'll talk to him. Something more needed done to stop this type of discrimination!!!!!!!!!!!!!!!!!

Zero stars charged me but didn't fix my phone what a ripoff bad post they did diagnostic just to…read morecharge $30 another $65 and phone still don't charge right and won't hold a charge

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Lake IPhone Repair

(4 reviews)

4.0 mi

Dante is always professional and accommodating! I cracked my android's screen, and he carefully…read morewalked me through options for replacing. It was ordered and replaced within a couple of days, along with a screen protector. Wouldn't you know it - the screen protector cracked the next day, and he ended up replacing that at no charge - yay! Will definitely return.

Lake Iphone Repair is my go to for electronic service. When they give you a quote say yes! You…read morewon't regret it. 5/5

Discount Wireless Cell Phone Superstore

Today I took 2 broken Motorola smart phones--both phones needed to be used for repairs to have 1…read moreworking cellphone. Manager Zach gave me great customer service. Technician Nicholas worked magic so I could have 1 working Motorola Smartphone. The other employees were knowledgeable. I highly recommend them.

I live up the hill and there are two things I come down for Micky D's sundae and Discount Wireless…read more I bought an iPhone from there years ago. It has worked no issues for at least two years recently it hasn't been holding a charge so I came in and they replaced the battery. They managed 6 different customers needs all at the same time it was impressive. They are fair and quick and give good value for the money. No complaints here.

Dwcell.com | 216.249.5900

We Repair Phones

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Dwcell.com | 216.249.5900

AT&T Store

(6 reviews)

1.8 mi

Thank you Bryan for all the help today. I had been experiencing terrible service recently and tried…read morecalling customer support to switch my eSIM to a new phone. I was extremely frustrated but Bryan Was phenomenal at resolving the problem quickly and he was very empathetic. Thanks

Woah. Went in. Bryan asked me what I wanted and what phone I had. I told him I didn't know. It…read morewas an old phone, I knew that. He made a strange gesture at me and I said I would come back later. He told me to never come back. No salesmanship whatsoever. Go to mayfield.

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Verizon

4.0

(4 reviews)

2.7 mi

Available by appointment

Shipping

Asked for a prepaid flip phone for my brother at Walmart. Instead I was sold an expensive Verizon…read morephone that also included a contract. I have been trying to unlock the phone (Verizon won't unlock the phone for 60 days), I have been sent to several different "corporate Verizon stores" and I've spend time on phone calls with Verizon and still have not been able to unlock the phone. I ended up going to Boost Mobile, they said go to Walmart and purchase a $20 prepaid Boost phone, return to Boost and activate the phone and it will be $15 per month for unlimited talk and text. I ended up paying hundreds of dollars to Verizon, unsatisfactory customer service, had to buy a new phone and still have not been able to close the Verizon account. TERRIBLE customer service. DIFFICULT to work with. UNETHICAL salesmanship both on the part of Verizon and Walmart.

Mathew was exceptionally helpful and helped me take care of my problem efficiently and with…read morekindness. Thank you!!

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West Side Market

I've always loved big markets having grown up in the middle of many in Pennsylvania. I recently…read morevisited Cleveland and friends made sure we started a Saturday here. It was a highlight of the trip! The market is right downtown in a gorgeous old building, make sure to look at the ceilings. There are public parking areas all around outside, but it does get busy. There are also side buildings and outdoor stalls nearby, so be sure to check them out. Inside is rows upon rows of amazing local vendors with food to enjoy there, or many items to buy and take home. Meat counters, fresh vegetables and fruit, sauces, Middle Eastern food, Greek, Mexican, Gyros, sandwiches, baked goods, salads and so much more are all over. Even stalls that repeat the same types of items have their own unique spin and history. It's busy, with people everywhere looking and enjoying their purchases. Prices are reasonable, especially how fresh and local everything is. I bought a bunch of small things to eat while we walked, together we bought shishkabobs and steak to enjoy at home the following day. It's a great place to shop local!

Visiting West Side Market on day two of my trip confirmed a few things for me:…read more 1. Cleveland is seriously underrated as a city. Food and architecture are two areas where it deserves far more recognition, and this market showcases both beautifully. 2. I'm coming back. 3. There is absolutely zero chance I stay in a hotel next time. I need a place with a kitchen. When I return, I fully intend to walk through this market, buy from no fewer than 10 stalls, and somehow end up preparing enough food for 25 people--even if it's only my family of four. The specialties here are endless. The uncooked pierogies nearly broke my heart because I had no way to take them home and cook them myself. Sausage lovers will be in heaven, and beyond that, you'll find incredible produce, fresh fish, quality proteins, and a wonderful representation of the many cultures that make Cleveland what it is. All of this is housed inside a historic building with stunning architecture that makes the experience even better. Pro tip: Climb the stairs to the second floor for an incredible bird's-eye view of the entire market. It's the perfect way to appreciate just how special this Cleveland landmark really is.

2 for $6 buckeyes and $1 mochi

Sausage roll

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Produce Vendors

The Wicked Plant

2.7 mi

This was my first time in Wicked Plant but I will definitely be returning. It was such a fun store…read moreto walk around with so many different types of plants and fun gifts and accessories. The couple working were so friendly and extremely helpful in making suggestions of plants that would fit my needs. I can't wait to stop by again next time I'm in the area.

Looking for that special gift or something to brighten up your home…read more.. Stop by The Wicked Plant Co in Lyndhurst...It is such an unusual plant store and more..The owner is so so kind and very knowledgeable.. if you have not been there it is a must...Don't forget to visit them on Facebook, Instagram @thewickedplantco and linktr.ee/thewickedplantco.

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Old Brooklyn Greenhouse

(7 reviews)

9.3 mi

Lady was super nice. Their plants were very nice, and they had a nice selection…read more Out of the three greenhouses in the area, they had the best prices.

All the way from the service to the selection, this place is top tier. They have just about…read moreeverything.

Good selection of veggies and herbs

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Victra - mobilephones - Updated August 2026

People who viewed Victra also viewed

Verizon

4.0

(3 reviews)

My grandparents are customers here and went in to fix my grandmothers cell. They fixed my…read moregrandmothers phone and then tried to switch their internet my grandparents currently have to save them money. They gave them a trial run with a wifi router. However, they confused my grandfather who believed they needed the wifi to fix my grandmothers phone. When we went into cancel it, they then told us we had to call the national line to request a refund for the trial run of the wifi router they gave my grandpa in store. They also kept trying to tell me to set it up for them when I went into cancel it. It took about an hour altogether to cancel the trial run. They did not tell my grandparents they could not return it in store. While none of this costed money, it was incredibly confusing even for me. They are fine employees, but relentless salespeople who caused a hassle for my grandparents that I had to solve on Thanksgiving break.

I was blown away by the service that Julie provided for me. I stopped in just to see where my…read morefamily plan was and I what I could do to make it more detailed to our usage. I am not tech savvy yet Julie was not only able to save us money, but helped me with my plan in terms even I could understand! On a side note, she also was willing and very helpful when I told her I was having trouble with my computer, she didn't have to, but she took the extra time and helped with that as well. Undoubtedly, she went above and beyond and I will only deal with her from now on. Thank you Julie, your time and knowledge are very appreciated. Sincerely, ET

T-Mobile

3.4

•$$$

T-Mobile store in South Euclid is corporately managed store, not an authorized retailer. In theory,…read morethis means that you can complete various transactions and receive better support. In practice, the experience is lacking. PHONE INTERACTIONS: Prior to coming to this store, I did not have a great time becoming T-Mobile customer. On average, I spent around 3 hours on the phone setting up service and completing other transactions either corporate. During the process, I called this store in South Euclid about purchasing a new phone. They were very dismissive and sent me to corporate. After the setup was complete, corporate sent me back to the store to mail back my phone (trade-in) for added convenience. I wish that I chose another location or sent it via another service. STORE EXPERIENCE: I arrived at the store and immediately serviced which was great. The employee assisting me couldn't have been more disinterested in my transaction. He was heavily leaning on the counter, watching TV show episodes on his phone, and eyeing attractive customers during my transaction. During my interaction I had no idea what was going on and the status. There were no words exchanged and no opportunity to ask questions. I observed other staff very openly rolling their eyes at customers. It is in no way a good customer service. I found the experience to be strange. STORE: The store is centrally located in a plaza on Cedar Road in South Euclid. It is easily accessible from South Euclid, Cleveland Heights, and Beachwood. It's right down the street from the highway if you're traveling. The parking lot is spacious but hard to navigate. There are "no entry" signs to the main road (Cedar) and other parts of the parking lot. The plaza contains other big retailers and some restaurants in case you need to run a few errands. The store is clean and well stocked. I was surprised that even mostly sold out iPhone 17 cases were available at this location. Overall, this is not the store that I'll be returning to. While it's clean and centrally located, the service is very disappointing. I'll visit another store in the future and hope for better experience.

Yesterday afternoon, I had a wonderful customer service excellence at Verizon Wireless in South…read moreEuclid (Cleveland). DJ was very helpful and the entire staff was welcoming and friendly. My needs were satisfied. DJ was the epitome of professionalism.

AT&T Store

(6 reviews)

Verizon

3.4

It's not a real Verizon store. Check the screenshot; it's differentiated by the search engines. My…read moreinvoice doesn't even say "Verizon" on it. Anywhere. If you want to get fed a bunch of lines by a 19-year-old, this is your place! They can't offer what Verizon offers online, but they will gladly charge you more. If you need a new phone or to change a plan, go online or to a company-owned Verizon store. Steer clear of here.

We went into the store to replace a phone that was broken and ended up getting phones for the…read moreentire family at a monthly price that was less than we had been paying. We had the pleasure of dealing with the actual District Manager for Verizon. His name was Karanja Williams. He was exceptional. He spoke to my wife on the phone after hours on a Saturday because we were having problems with an Apple ID. Then he came in personally on a Sunday to a store of our choice to help us. I can't say enough nice things about him. Thank you!!!

Buycellcleveland

4.4

(7 reviews)

I took my phone into them to get my iPhone 6s fixed they did an amazing job by far the best price…read moreand service I've ever had!

this place is a scam with there 50.00 down phone they dont tell you that your getting a used phone…read moreand they sell you a used Iphone 15 for 790.00 when you can buy a new one for less and they dont show you that you will be paying 1700.00 for the phone untie after you make your 1st payment ,had to beg for a refund if you need a phone there are lots of places that will get you a new phone for a lot less and by the way you dont get it for 50.00 down it cost over 80.00

Bulldog Battery

3.6

(14 reviews)

•$$$

I needed a new battery for my 1986 golf cart so off to Bulldog Battery I went. They had the exact…read morebattery I needed so I paid and they helped me get it to the car. I went home and installed it but still couldn't get my golf cart going. I'm 75 and not a mechanic, so when I called Richard in the morning he said he would send his best battery guy (Paul) to my house to make sure that everything was plugged in correctly and get my golf cart running. First of all, who does that?! Paul came out to my house reworked the hookup, replaced wire caps and got a perfect charge for my battery. I was off playing with my golf cart immediately. Thank you Richard, Paul and Bulldog Battery. You guys are the Best!!

What went well? Everything was OUTSTANDING! In this day and age of marginal products and…read morenon-existent customer service, Bulldog Battery sets the standard. Other businesses would be wise to emulate Bulldog Battery in terms of products and services. Save time and just go there.

American Commodore Tuxedo

(6 reviews)

I was VERY pleased with the staff and every aspect of my experience! After being invited to a…read moreblack tie event last minute, I thought for sure it was too short of notice to be able to rent a tux. But American Commodore pulled it off with next day, after 5:00 delivery (in the midst of prom season). The fitting, decision making, and pick-up was all super easy, provided with impressive customer service and attention. Thank you CHLOE for your guidance and for truly being a Formalwear Specialist. Btw, even surrounded with several others in formalwear, I received an abundance of compliments on the suit! :) I will be back for the $109.99 3-piece suit deal.

Staff is extremely knowledgeable, friendly, and professional! This store has the kind of customer…read moreservice that is hard to find this day and age. It takes you back to a time when people were kind, helpful, and looked up at you when you entered a store, not their cellphones! I would recommend this store to everyone!

Cricket