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    Victorian Inn

    3.7 (3 reviews)
    ModerateHotels

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    Ask the Community - Victorian Inn

    Cedar Cove Ranch & Resort

    Cedar Cove Ranch & Resort

    (6 reviews)

    If I could leave less than one star, I would. They charged our group and additional $880 because…read morewe took a few blankets off of beds from another part of the property to use in the Grand Chateau. Here is their reasoning: "Unfortunately since the Lakeview rooms were entered and used without the staff knowing we have to charge for the rooms and cleaning fees associated." When we told them the rooms weren't actually used, just blankets taken, they responded with "Since they were entered and linens were removed without notifying our staff we unfortunately have to charge for them." So what exactly warranted an additional $880 fee on top of the $400 cleaning fee already associated with the rental? Look at the pics. This is how they treat repeat customers, ones who were literally planning their next group trip there before this fiasco. Too many other wonderful ranches here in TX to enjoy than to put up with this sort of thing.

    I strongly recommend against giving this group any business given how they have treated our group…read moreduring the COVID-19 pandemic. Cedar Cove is unwilling to work with you and entirely inflexible when things out of your control occur that require you to cancel plans, such as a Global Pandemic. We planned a Bachelor party there the weekend of March 19-22 with a group of 12. A week before going, the federal government, CDC, and World Health Organization all strongly advised against traveling for vacation and against gatherings of larger than ten. We would be traveling from several states, including North Dakota and Minnesota, through DFW and to Eustace. Accordingly, we asked Cedar Cove to work with us in canceling our plans. I get married in June so we wouldn't be able to reschedule, unfortunately. Their contract allows them to consider refunding your price should unforeseen events occur such as a crisis or a death in the family. I'd say the COVID-19 pandemic fits the bill, but not Cedar Cove. We're not even looking for a 100% refund as we understand everyone has some costs but these people were entirely unwilling to consider any refund of any kind of our lodging and activity package. Several in our group stand to have their pay cut or to lose their jobs entirely yet Cedar Cove remains committed to keeping all of our money. I repeat, I strongly recommend against giving this group any business. Jordan W.

    Victorian Inn - hotels - Updated May 2026

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