Everything was fine with this office until it became clear that money comes before patient care. My…read morefamily of five has been coming here consistently: never late, never missing an appointment. Despite that, this is the only medical provider I've ever seen where if you don't confirm an appointment, they cancel it without even notifying you (though they'll call and text repeatedly asking you to confirm). The first time this happened was December of last year. I explained that I already struggle with dental anxiety and take a sedative before visits, which makes last-minute cancellations especially difficult. Instead of understanding, Dr. F responded by saying many patients have state insurance and around the holidays "money is tight," so they cancel unconfirmed appointments to fill slots. Not only was this offensive, but it also felt like a baseless assumption about me and other patients. They promised to "flag" my account so it wouldn't happen again. Multiple family appointments with no issue after that. Fast forward to today: I left work early, showed up for my 1:00 appointment (after waiting outside 20 minutes while the office was closed for lunch), only to be told once again, "Oh no, you didn't confirm, so your appointment was cancelled." No call. No text. No respect for my time. I immediately cancelled all future appointments for myself and my family. I've never had a healthcare provider require confirmation to keep an appointment, especially when I already confirm at the time of booking and track everything in my calendars. Most offices simply charge a no-show fee if you miss--it's fair and professional. Here, however, patients who show up on time are punished because they didn't jump through an extra hoop. I had even referred extended family to this office, but after this experience, I wouldn't recommend them to anyone. The lack of professionalism, disregard for patients, and tone-deaf policies are absolutely unacceptable.

Worst experience ever had. Me and my wife have been going to this dentist for years.Been in this…read moreneighborhood most of our lives and raised our kids here. Ever since the switch over from Dr. Levy things shifted. Call and text me 18 times before to confirm but wake me up on my day off at 7am to cancel my appointment because the hygienist got sick. Ok people get sick but if I would've got sick and tried to cancel the morning of I'm charged a fee. They cancel but I was having pain as well on one side so wanted to still come in. They tell me I can come in at 8 am so they woke me up and now I got to jump up and get dressed and run there if I want to be seen. Fine, while there I reschedule my cleaning and I'm off on fridays so that's best. Made appointments got call next day to from hygienist to schedule it earlier we go threw dates and times and I let her know what I do and cant leave work till 530 but she apparently doesn't work on Fridays i assume from the conversation we had. So against my better judgment I say fine let's do Thursday at 330. I had to clear this with my leadership to dismiss my class 2 hrs early and try to make it there. I'm coming from Columbia area so traffic I call tell them this and tell them I'm on the way. I arrived late of course around 340 or so and get told after all that unfortunately it's too late to be seen. I just short changed my students one day, lost some money off my check cause I left early just to be told unfortunately I can't be seen. I never wanted that day she acted as if Friday just wasn't an option. Front desk asked me if I wanted to reschedule. No thank you. I wish I didn't cause I really liked Dr Levy but it seems like I need to start looking into finding a new dentists preferably one that operates on a Friday cause Brooklyn Park dental definitely does not.

Emergency visit with bad tooth! With exam, xray, and mid center tooth pulled would cost $700! I pay…read moreout of pocket but no discount or price break! ! I paid for exam and left! I dont like this place! My tooth still hurts! Try again tomorrow to find a kinder and nicer dentist! Too expensive!

My teeth and I are not the best of friends. I brush and floss them a lot but they allow cavities to…read moreform necessitating frequent visits to the dentist. Fortunately Dr. Herbie Mendelson makes the visits less painful than other dentists and does excellent work. They may be a little more expensive than other dentists and they only take a few insurance plans but the care is excellent.

I made a last minute appointment with them to have a root canal and it was wonderful (and I hate…read morethe dentist.) Dr. Ghermann was phenomenal - very gentle, good with the novacaine shots and I was in an out in less than 2 hours for the whole thing. The staff is wonderfully nice, and very helpful. They helped me figure out all of the out of pocket expenses before the procedure. While they were doing the work, I could smell chocolate chip cookies baking - I thought I was just in my happy place, but after we were done the procedure they gave me a warm, soft, sugar free chocolate chip cookie. It was delicious and the aromas made me forget about the drilling!

Wonderful experience great staff and they did amazing work. So glad I went to them! Friendly…read moreprofessional just overall an excellent experience.

Dr. Honick and his team are awesome! Every visit feels less like an appointment and more like a…read moremeeting with trusted friends. They treat me with dignity, respect, and genuine concern. Dr. Honick's gentle manner, willingness to listen, and readiness to help speaks volumes about the kind of person he is. He is far more than a skilled dentist -- he is a beacon of compassion and humanity. My biggest regret is not going to his practice years earlier!

Dr. Honick and his entire office have been nothing but courteous and easy to work with. From the…read morehygienist, to the office staff, to the Dr. himself, everyone e has your best interests in mind. Dr. Hank is gentle and always concerned with your comfort.

I'll give them a 3.5 out of 5 stars, but I can't select that. I've been seeing them for probably 5…read moreyears now, and have always had a good experience. It's not like "wow, I can't wait to come back" but it's also not "I hate the dentist and would rather never come." The rest of my family sees them as well and they seem to like them too. I go every 6 months and I've never had any trouble getting an appointment. I've never needed a last minute appointment, so I can't attest to that, but if I do, I'll edit my review to reflect that. They take my insurance (Cigna Dental), so that's nice.

Found this dentist through my Delta Dental insurance plan. I have been there twice and had the…read morepleasure to deal with Doctor Sanchez. The first visit was in reference to having the rest of my teeth pulled out and get dentures. Which I didn't do anything about as of right now. My second visit 12-27-18 was reference to having a bad toothache the night before, I called them in the morning and they had me come in the same day that I called. With this visit he informed me what teeth was bad and what I should have done with no pressure from him to do this or that. I then decided to have two teeth pulled out and he wants me to wait until my gums heal and have the rest of my top teeth pulled out and new Dentures put in. One of the best things I can say about dr. Sanchez is he will give you his advice and do whatever you want him to do. I do plan on going back in the next couple weeks and having my remaining five teeth pulled out and getting Dentures so I can smile again. He is also a very concerned person about his patients.

The best dentist I have ever been to. He is an older guy but is very nice and thorough. He cleans…read moremy teeth well and I trust him. I have had several fillings done here and never felt any pain. I would have rated five stars but the office is in a bad location. The waiting room is small and outdated unfortunately along with the rest of the shared building, in the end none of that effects the job of the dentist himself, whether the place is pretty or not.

I'm looking for a new dentist. Thing is, I am a member of the Maryland Healthy Smiles program,…read morewhich is linked up to medicaid (I think) so I can't just go to any old dentist. First off, there are steps here. Because I am a wheelchair user, in order for me to get into an exam area I had to go around to the side of the business and come in the delivery door. I could not use the xray machine that revolves around the head because I'm too short and they don't have any sort of chair or stool to use. I was able to get x-rays the old fashioned way, where they make you bite down on those slides... Then I had to pay $30 out of pocket for the dental assistant to paint fluoride on my teeth, which peeled off throughout the day in a disgusting manner. She spent the entire exam recommending that I buy a $100 battery-powered toothbrush and the $50 replacement heads, cuz medicaid patients are just made of money, I guess. Thing is, she didn't want to sell the toothbrush personally. She suggested I get it on Amazon. Why the hard sell if she wasn't going to profit from it? I get through the exam and the actual dentist comes in. They discuss where I have cavities, they tell me I need to see an oral surgeon to get my wisdom teeth removed because at least two have cavities, but they never told me when to make the appointments or how to find a surgeon. It's been over a year since that appointment and I'm glad my teeth don't hurt because doing the research to find another dentist has been a pain in the butt. My boyfriend used the same dentist the week before to get three teeth removed. He's still in pain when he eats. Yes, a year later. He was present at my exam and mentioned his pain several times, but neither the dentist nor the assistant gave any cares. I cannot recommend this chopshop. There are many dentists in the dundalk area. Try one of those instead (though not the one on Merritt Blvd near jalapeños cuz the receptionists there don't know what they're doing). Good luck on your mission.

This place not what I thought it was.stop here to get check up.workers are friendly.the dentist was…read morenice

I found Dr. Pattenashetti about a 1 1/2 ago, via Goggle. He is by far, the BEST dentist that I have…read morebeen to, in my adulthood!!!!!!! His office is easily accessible. The receptionists at the front desk are polite. as well as his dental assistant! The office is very modern and professional looking. I have received 3 emergency FRONTAL crowns, 1 root canal and Zoom Whitening, under his care. He is extremely gentle and has a very warm bedside-manner! After visiting, I always receive a follow up call that evening, or the next day, from Dr. Pattanashetti directly! I was initially terrified of going to the dentist, but Dr. Pattenashetti truly has magical hands!!!! His work is extremely precise, PAINLESS and done swiftly. I recently had a filling replaced in approximately 10 mins. You can't beat that! I always get compliments on my smile. The fact that Dr. Pattenashetti is a cosmetic dentist, has me thrilled! He cares about how is work feels and looks! WIN WIN!!

Dr. Pattanashetti and his staff are the best! Best dentist I ever went to. His staff is just…read moreawesome. The knowledge they all have is incredible. Thank You Dr. Pattanashetti and your staff.