Yup... still here and loving it! From cleanings, to fillings, to minor dental procedures. Dr…read more Truesdale is thee best. Also, the dental hygienist Michelle is AMAZING! She provides a ton of education and care for her patients. My family looks forward to dental appointments more than ever. *new location in Harbor East coming soon*

I know you are busy and may not always have the full picture with multiple employees and patients…read more I had a wonderful first visit with as a new patient during my first appointment. I really appreciated Dr. Truesdale taking the time to talk to me about my dental issues from a wholistic approach and I even vocalized that to her during my appointment. I scheduled my appointment for fillings and came in for my second appointment for the procedure. My appointment was at 9:40am. I walked in at 9:35 am and filled out my paperwork and was not seen until about 10:20am. I believe my procedure was started around 10:30. The delay was not ideal but I'm generally pretty understanding when it comes to doctor's offices and the domino effect of delays with one patient effecting the rest of the day so I was not too bothered. The procedure itself was brief, which I appreciate because I had to rush back to work afterwards. I then went to the front desk to pay my copay and I requested a quote for a night guard. The woman at the desk notified me that she had "provided me a quote already" and seemed very impatient. She then told me the price and it was out of my budget ($300 out of pocket) so I told her I would hold off for now. She had me pay my copay for the fillings, gave me my receipt, and as I was about to leave she said "oh wait there's an outstanding balance on your account for another $60 for counseling. Since you talked about your TMJ during your last appointment and your insurance doesn't cover counseling." I did not argue, as I was a little shocked and my mouth was still very numb from my procedure. I said nothing and swiped my card. This interaction made me uncomfortable. I was not given a choice as to if I wanted "counseling" or not and I have never had a dentist charge me for this before. I would really appreciate a heads up so I can opt in or out of a service. I have a very tight budget and this extra $60 makes it difficult for me to get gas this week for my car. I then walked out of the office to my car and looked in my mouth. I had metal residue on multiple teeth from the removal of my old fillings. I know this is not technically harmful but I didn't want to swallow that. Taking a few seconds after the procedure to rinse/ brush off my teeth would have really been appreciated. This experience left me feeling rushed out, undervalued, and taken advantage of. Not to mention, I found a new dentist, same insurance and they quoted me only $150 out of pocket for my mouth guard. That's half the price that Innovation Dental quoted me. They also billed codes to my insurance for "oral surgery" when I got my fillings and that is still up for debate on if it was appropriate. I have my insurance company looking into it. I would not go back here. Between the wait times and shady charges, I was left unsettled.

Going to the dentist is not always the best experience but I really like this practice and have…read morerecommended it to other friends and family in the area. The staff are extraordinarily helpful, the doctors and technicians are thoughtful, speedy, and professional. The first time I went in, I needed a little bit of work done and they did it right there and then. They checked on pricing for me given my insurance before we moved forward and the work was done quickly and painlessly (which has not been my experience in the past). I highly recommend them!

I had an appointment here for exam and other work. The dentist I saw was nice and seemed very…read moreconfident.my problem: I felt like a transaction and not a patient. I've decide not to return. As a paying customer with really great insurance. I want a deserve to be treated respectfully as a patient. Not a billable transaction for a play on my insurance.

I think I've been her patient for about 9 years now and my son has been going for about 7 or 8…read moreyears. Time sure does fly! Dr. Truesdale is so amazing. She is a wonderful, kind, and compassionate person that used her talents, hard work, and intellect to become a dentist. Her patients are lucky to have to have her! Highly recommend her office for your all your dental needs.

They were extremely late at my last appointment, charged me for services I did not approve or…read morerequest, and then billed my insurance for procedures I did not get. If you go here I recommend that you look closely at the codes they bill to your insurance.

I've been going to Dr. Dodek for about a decade, and I love his bedside manner and the care he…read moreshows to making sure patients are comfortable. I had a few rough health years that meant my dental care took a backseat. When I returned with a more complex health picture, he was calm, cool, and collected and came up with a good plan for me to address cavities. Dr. D minimizes pain, and they even provide a TV with Netflix to make long appointments go by faster. Highly recommend!

I have been a patient for 20 years. I retired and moved to Texas. I travel back to this area for…read morethe expertise, care, kindness and confidence in this office. The staff is great. Nikki and her Brother are great Dentist.

Dr. Smithberger is the best! He is very good at what he does and always does everything he can for…read moreme, even if it means going out of his way. I love the ladies in the office! They are so sweet and you definitely feel at ease because it's such a nice environment. Dr. Smithberger has helped me not only with dental care but amazing TMJ care, helping eliminate extreme pain and forming a treatment plan so the issues don't progress. I feel lucky to have found him and this office and be a patient there!

Such a caring and professional staff and a superb dentist. I have often wondered why so many people…read moredread dentists. Never fear a visit to this amazing team in Towson.

I found Dr. Pattenashetti about a 1 1/2 ago, via Goggle. He is by far, the BEST dentist that I have…read morebeen to, in my adulthood!!!!!!! His office is easily accessible. The receptionists at the front desk are polite. as well as his dental assistant! The office is very modern and professional looking. I have received 3 emergency FRONTAL crowns, 1 root canal and Zoom Whitening, under his care. He is extremely gentle and has a very warm bedside-manner! After visiting, I always receive a follow up call that evening, or the next day, from Dr. Pattanashetti directly! I was initially terrified of going to the dentist, but Dr. Pattenashetti truly has magical hands!!!! His work is extremely precise, PAINLESS and done swiftly. I recently had a filling replaced in approximately 10 mins. You can't beat that! I always get compliments on my smile. The fact that Dr. Pattenashetti is a cosmetic dentist, has me thrilled! He cares about how is work feels and looks! WIN WIN!!

Dr. Pattanashetti and his staff are the best! Best dentist I ever went to. His staff is just…read moreawesome. The knowledge they all have is incredible. Thank You Dr. Pattanashetti and your staff.

I had a wonderful experience with the dental office. Doctor is caring and understanding and he…read morelooks up for the patient to the best of his ability. The office is clean and operates like a well oiled machine all the staff are friendly as well

From the moment I entered the office I was greeted with a warm welcome and courtesy. The hygienist…read moreJessica was incredibly friendly, knowledgeable, and efficient. She got X-rays and cleaned my teeth with no discomfort at all. Dr. Bakir, was also very friendly and knowledgeable. He listened to my history, performed and thorough examination, explained concerns and next steps in a clear and understandable manner. He didn't try to get me to consent to unnecessary treatment, as some dentist have in the past. He met me where I am and just a all around pleasant and professional dentist. I am a veteran, and at times using care in the community can be subpar. But I am excited to have been referred to this dental office because I will be receiving high quality care!

I absolutely love this office. If you are like me and have a fear of the dentist, this is your new…read moreforever place to be. This establishment runs like a well oiled machine. When you walk in, you are greeted by Autumn, who makes and takes your appointments. And as she has much more to her job than this, I just wanted to point out that she has a wonderful personality and makes you feel super comfortable from the start. I'm very thankful of her because if you don't have somebody who makes you feel comfortable from the start, it's very rare that you make it past the front door. When you go to the back you have Rachel (dental hygienist ) and Dr. Wassif. I sincerely can't say enough about them either. They both instantly make you feel like you're right where you need to be. Rachel is kind and gentle and assists Dr. Wassif with grace. Now, for a dentist, you won't find a better one than Dr. Cindy W. I LOVE the way she explains to me, exactly what is going on with my teeth and what needs to be done then with them in the future. I have a lot of work being done to them. It took me a long time to find someone who made me feel as comfortable as I do when I'm in that seat. She talks to me in a way that no dentist has before. You can tell she genuinely cares. I truly mean it. These women are amazing people!!! I honestly don't know how their office doesn't have a line out the door to be seen. Or maybe it does, Autumn really is that good at her job. Lol But seriously, if you're looking for an office, that is laid-back, very thorough with a scheduling (and making sure that you remember to be there), and a dentist that makes you feel a lot better with your current situation, you need to call them and make an appointment today. I will be a patient for as long as they'll have me. Thanks ladies!! -Kim Aubel

The only concern I have is the customer service with Trinity. I was told I was gonna have my…read moreinsurance verified yesterday and given a call back yesterday in order to make an appointment. I didn't remember today, that I never received a call back yesterday so I mistakenly called thinking I had the appointment to let them know I had a scratchy throat. I did apologize to Trinity and even let her know I had just realized in that moment that I never receive a call back and I was sorry. So that part of the conversation ended with a "Well you did call us minutes before closing" which wasn't true, I called 30 minutes before closing yesterday and to standards of other clinics, I thought would've been okay. I didn't need to hear that entitled lie of a comment as I apologized. There was a failure on her end to either do her job yesterday or at least inform me to know it wasn't done today through voicemail at the very least and somehow it gets taken out on me on why the task wasn't done. The other concern was that when I called to let them know of a scratchy throat, I let them know I'm not sick and just caught some cold air, only to try to be moved to next week although availability was going to be given sooner this week if my insurance was checked. The only thing I wished I received was a call back today, as I mentioned on Monday I was an Emergency Patient, so I didn't appreciate not being remembered as one, despite the scratchy throat topic and/or given sooner availability for the pain I already had. Luckily after advocating for myself I got an appointment for tomorrow. I hope the service for the dentist could be a better experience than this, as I did my research and wanted to go with this office. Thank you.