Date of visit: 8/14/2012…read more Scenario: Our regular dentist while in the middle of working on my daughter's back lower molar, sheared the tooth off under the gum line. They wanted to continue to work on it and create a crown... okay even with insurance that's about $800. Since my daughter's teeth are too big for her mouth, and her wisdom tooth was coming in, I decided to have the tooth pulled and asked them for a referral. When we walked inside, it looked like we stepped back in time to the 70s... you know Back to the Future. But don't let the looks of this place fool you!! These people are really good. So we are there for the initial consult, and I asked the dentist (Female Indian Girl... yes she was HOT!!! and I was having problems concentrating on the topic at hand...LOL) about having the tooth pulled today. She said if I wanted general anesthesia for the tooth it would take about 2 - 4 weeks to set up the apt. I told her a local would be fine (what the heck, it's not my mouth...LOL. okay just kidding, they also offered Nitrous Oxide, ya know, Laughing Gas). In under 10 min, my daughter's offending tooth was a part of history. Prices: Reg Dentist: Visit: $0 (no copay) Crown/Root Canal: $800 Total $800 (still needs teeth pulled to make room for straightening, cosmetic cost not covered) Specialist Oral Surgeon: Copay to pull tooth $10 Nitrous Oxide (Laughing Gas): $125.00 Total $135.00 (extra space, free of charge) So back to stepping back into the 70's. This oral surgeon's office has not gone digital... X-rays are paper copy faxed, real X-rays films, light boards, & not a single computer to type notes on.

I would highly recommend finding a different oral surgeon. I scheduled an appointment to get my…read moreteeth extracted in August. They gave me the run around for about two months before I finally decided to go elsewhere. I was calling them every week for updates and they basically gave me nothing. I was told they'd call me to finally set up the surgery (this was in October two months later) the receptionist never called.

I want to share my frustrating experience with Columbia Oral and Facial Surgery Center. While the…read moredoctors are good, my experience with the office has been disappointing. I'm okay with paying in advance and understand that initial estimates may be off, but I'm now owed over $1,700--a sum I've been waiting on for months. I can appreciate that estimates might not always be accurate, but this delay has gone on for too long. Initially, the office informed me that they were waiting for my insurance claim to process. After several months without updates, I reached out to my insurance company, only to find out they approved and issued payment back in July, just a few days after my son's surgery. My insurance confirmed my out-of-pocket responsibility and provided an Explanation of Benefits (EOB) to support this. After my insurance company intervened and conducted an investigation, they acknowledged our overpayment, but getting the refund back has turned into a frustrating, never-ending battle. Despite acknowledging the amount owed, the office continues to delay my refund, offering little clarity on the situation. When I contacted the front desk, I learned that checks are handled by their Human Resources department, which only adds to the confusion. My wife and I have been patiently waiting and have called several times just to find out the status of our refund, but the receptionist often doesn't answer when she recognizes our number. We even visited the office in person, only to be told to wait another 2-3 weeks for HR to process the refund. Now, after patiently waiting another 3 weeks, we are still left in the dark. Yesterday, I called the office again and was met with surprise at my inquiry. The front desk claimed I should receive my check this week but couldn't provide any information about when the check was issued, sent, or anything related to my refund. When I asked for the name of the HR contact responsible for processing the refund, I received a name but no clear answers. I requested a callback with an update, and the receptionist assured me I would hear back. Yet here I am, still waiting. I tried calling again for an update, but no one is answering or returning my voicemail messages. This has been a frustrating experience, and I hope to find a resolution soon. If anyone has faced a similar situation or has advice, please share! #CustomerService #Frustrated #HealthCareExperience

Came here last week to get my wisdom teeth removed. I'm a little late at 30 years old to have them…read moreextracted but I've never had any problems or pains with my wisdom teeth so I've never thought about taking them out until I started feeling some irritation behind one of my bottom molars and noticed a wisdom tooth that had emerged. The staff were extremely friendly and were very welcoming. Dr. Wu himself was very honest, knowledgeable and informative on what needed to be done, what the process was going to be like, post-operation procedures and generally just made me feel more comfortable about the whole thing because let's be honest, everyone feels nervous about getting their wisdom teeth removed because of all the horror stories. The whole operation itself felt super quick and easy. I mean I was knocked out the whole time because of the sedation but the whole thing felt like it took 15-20 minutes. And the good thing afterwards? I felt no pain at all. Throughout the next few days of recovery I was in no pain whatsoever. The only negative effect was the obvious swelling and soft diet you'll have to be on for a couple of days. If you need a good oral surgeon I would definitely recommend Dr. Wu!

Dr. Romanow is the best! He is very calming and explains everything that is going on and what to…read moreexpect. I had two visits here to get dental implants in the back of my mouth. I was a bit nervous about having my gums be drilled into. Dr. Romanow talked me through each step. The ladies that work here are friendly. Both visits were painless (the Novocaine shot was the only discomfort). As with all dental surgery, it's not cheap, but my insurance is paying a large share. Now all that is left are the crowns! I can wait until January for that procedure.

DR.ROMANOW and Carrie were so professional and helpful while getting my wisdom tooth extracted!…read moreThey were quick and very informative and talked me though the whole procedure! I will definitely will be referring my friends and family! Such a wonderful experience! Dr. ROMANOW also have me a call later on at night to check on how i was doing which was very pleasant to hear from Him!!

My husband needed a wisdom tooth extraction, and they clearly explained the pricing beforehand to…read moremake sure it worked for us before moving forward. Dr. Baronas is attentive, caring, and never makes you feel judged about your dental situation. The work is thorough and affordable, and the front desk staff are amazing. Props for fitting us in the same week! I'll definitely be making this my regular dentist!

Amazing office. Wonderful people, expert dentistry. They really know how to treat patients well!…read moreHighly recommend!

Save yourself the trouble and time they are unprofessional and are not an emergency clinic despite…read moreadvertising it. First come first serve over an actual emergency should be criminal but they will turn you away no matter your situation.

I would have given it a 5-star rating. Dr. Hanna, my Dentist, and the faculty members are the best…read more They are very professional, courteous, and knowledgeable. The check-in staff at Adult Comprehensive Dentistry ( 2nd floor) are the rudest I have ever met. They are very rude.

Dr. Emmett is wonderful!. I was reluctant to have my wisdon teeth removed and he convinced me it…read morewas necessary. He and his staff of lovely ladies made the day of the procedure smooth and quick. They didn't waste anytime getting me in the chair, prepped and knocked out. They are friendly and professional. Dr. Emmett called the night of the procedure to see how I was doing and when some excessive bleeding caused me to panic on a beautiful Saturday afternoon, I called his office and he promtly returned my call. Couldn't have asked for a better experience!

While the thought of needing an oral surgeon for wisdom teeth extraction is not at the top of my…read more"wish list", this office and the surgeons are top-notch! The front staff is more than kind, the instructions and follow-up post surgery are more than adequate and easy to follow. I was extremely nervous for my child's wisdom teeth extraction, but the surgery went extremely well. They understood my child's medical needs and gave them exactly what they needed. They followed up by email and phone calls to make sure everything was OK. Thank you for making a kinda unpleasant surgery comfortable!

I have had the most amazing experience with this practice! Dr. German and staff took very good care…read moreof me from the initial consultation to the procedure itself and the follow up. I highly recommend them.

Dr. Vial and his team we're absolutely wonderful. I came as a new patient and everyone was…read morewelcoming and very nice. Dr Vial explained everything to me thoroughly and all options available. I'm happy to have a care plan moving forward to keep my teeth in tip top shape.

Excellent dental experience. Office personnel knowledgeable and caring. Doctor went above and…read morebeyond my expectation on the examination. I look forward to future dental work due to this office experience.

I was referred here from my dentist office because I needed an impacted wisdom tooth removed before…read moremy dentist could complete my crown. At first, I was skeptical about the fact the everything in the office looked old: the chairs in the waiting area, the office equipment, the oral Surgeon. But Dr. John Mitchelling was amazing! He was thorough with explaining how the extraction would go and what to expect. He and the office staff made me free comfortable during my surgery and at the follow up appointment. I highly recommend Dr. Mitchelling!

I was a patient if Dr Mitcherling's a few years ago when I urgently needed 2 teeth removed. I opted…read morefor IV sedation and was seen at a surgical center across from Kenilworth Mall in Towson. While I have no complaints about the actual removal, I ended up having a severe adverse reaction to the anesthetic they gave me. I went home feeling fine but over the course of the day my body felt awful and was kind of stiff feeling. The next morning I woke up and could barely move anything below the neck. I had to have my mother & my daughter pull me by my arms into a sitting position and then off the bed where I was bent over and I hobbled to the bathroom. I had to hold onto the door handle on the inside of the bathroom to help me off the toilet. It got way worse as the day progressed. Eventually I said there was no way anyone was going to wake up to help me do anything throughout the night. So we had to call an ambulance. I was diagnosed with rigidity due to the anesthetic and a genetic neuromuscular disease I have, CMT. I was warned to never undergo general sedation ever again. This is something the anesthesiologist should have known about and made changes to my care while I was under their care. I don't know if the anesthesiologist is someone who solely works for Dr Mitcherling or if she works for the surgical center. I had the rest of my teeth pulled with just local anesthetic and was fine.

Everyone at this practice is efficient and caring. Everyone I've ever had contact with treated me…read morewith respect, which is very important to me. The office is cheerful and clean, another necessary feature for me.

I've been a patient at this dental office for over 20 years, and the care has always been…read moreexceptional. The office is family-friendly, conveniently located, and provides fast, efficient service every visit. From the moment you walk in, Sarah greets you with such a warm and welcoming smile that you instantly feel comfortable. The entire team, from the front desk staff to the hygienists and dentists, consistently provides excellent customer service and truly cares about their patients. Dr. Nicole is gentle, knowledgeable, and takes the time to make sure you feel informed and at ease during every appointment. What speaks volumes is that my children started coming here when they were in elementary school, and now they continue as patients into adulthood. That level of trust and consistency says everything. I highly recommend this office to anyone looking for quality dental care and a caring, professional team!