Dr. Herry is an excellent primary care physician. His nursing staff are equally exceptional. They pay a great deal of attention to patients, a critical element of healthcare. Understandably, such an exceptional doctor is in high demand. Unfortunately, a wait time of 30 minutes or more beyond a scheduled appointment is the norm. This complicates service. I will continue to see Dr. Herry as I am retired and generally able to schedule 30 minute appointments that I understand will take 2 hours. I suggest scheduling appointment times appropriately and change the existing system. This has been going on for years. Given the age of many of the patients, it appears that it is fine with them to wait around for hours. In the future I may no longer be able to do so and required to find a physician with a support staff that respects the time of clients. Do some math. Figure out the average time spent with a patient and the average arrival time of patients. Use this to create a realistic schedule. read more