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    John Hakim, MD

    4.3 (13 reviews)
    Closed 9:00 am - 5:00 pm

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    Ask the Community - John Hakim, MD

    Review Highlights - John Hakim, MD

    Hakim and all of his staff were wonderful and went above and beyond to make me feel comfortable and educated.

    Mentioned in 8 reviews

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    Southern Maryland Medical Group - Front desk

    Southern Maryland Medical Group

    (7 reviews)

    Been going to this location to see Dr. Rao over the last 5 yrs almost. I appreciate his efforts and…read morehis dedication to providing awesome services for his patients. But that's where the bar stops. The actual customer service can use some improvement. The front desk receptionist(older African American lady with glasses)needs to have a better understanding of how she speaks and the tone of her words. She's not someone that I would prefer to deal with when it comes to making appointments or just for general help. She won't even apologize for the mistakes she made have made and or show some sort of empathy. She thinks it's ok just to have mental lapses..I usually have a greater respect and understanding for older people no matter what color. But when you feel like your above or better than, I will put you in place respectfully. In my opinion she needs either training and or possibly another assignment that keeps her from dealing with patients who legitimately need help.

    My first appointment with SMMG was last September in the Camp Springs Office, I was diagnosed with…read moretype 2 diabetes and let me tell you, this office of professional Staff was on it 1000%!!! Dr. Salman, Dr. Washington, Ms. Nicole Torain and the rest of the staff was knowledgeable, helpful, caring and understanding to my needs. This office got my health back on track and I am doing sooooooo much better now. If you are in need of care, I strongly recommend that you book an appointment with SMMG in Camp Springs, MD. Very Sincerely, Lisa R. Henderson Thank you SMMG, I appreciate you!!!!

    Ieon Dawson, MD - HeartMasters Medical Associates - Waiting Area

    Ieon Dawson, MD - HeartMasters Medical Associates

    (5 reviews)

    I visited this office in early-2023 for an echocardiogram among other tests following a EKG…read more Fortunately my tests came back fine but I'll share what experienced. Upon arrival, I was greeted and asked to fill out multiple different paperwork forms. One of these forms requested I keep a card on file and to another, authorization to take my picture. I asked the secretary what was this for and she informed me the picture was for in the event they had to take you to court/collections to ensure they had an accurate representation of who you were. The card, to pay any bills you had that were past due. Having not experienced this with every other provider I have ever seen, I refused to do either of the two. I know my copayments for my services, and shared that with the secretary. Following her own confirmation, I paid for my service and waited for my appointment. The office was filled with people, and felt very disorganized. When I finally was called back after about an hour's wait, I explained to the nurse that I was there for a specific test, the echo, she shared the tester wasnt there that day and that I would have to return. I asked if I would be required to pay again, and their response was yes. After some back and forth, Dr. Dawson agreed to administer the test. Two years later - I received a bill threatening to be sent to collections if I didn't pay on time. I have lived in the same residence for over three years and have never received a bill. I even had a follow-up with Dr. Dawson and still, there was no bill. I thought it was rather odd that in two years, not a single letter was sent, or a phone call to request payment. Dr. Dawson was a nice, kind Dr. However, I am concerned with the practices used at this office. I tried calling to receive an explanation but my calls were not answered. Often I was put on hold indefinitely.

    I was nervous about a stress test and the staff made me feel comfortable. With multiple locations,…read morethis place is convenient. Dr. Dawson was personable and patient.

    John Hakim, MD - internalmed - Updated May 2026

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