Dr. Staats is THE BEST! I'm so grateful she is in my neighborhood. She's very supportive and not…read morepushy--she respects parents' decisions and weighs in with her professional opinion. She's interested in my child as a whole person and supportive of us as parents. Recommend her so highly. Dr Murphy is great, too. The office is super dated and there's nothing modern about it--no email, portal, electronic prescriptions. But they're awesome and it's worth it.

Dr. Staats is amazing! Loved her! She's very respectful and knowledgeable. The staff was very…read morefriendly and helpful! Was very happy with our experience!!!

Woman at the front desk was rude on two separate occasions. Dr. Murphy and Dr. Staats are great and…read morevery knowledgeable. I give them 5 stars, but I just can't deal with the customer service. Currently looking for another pediatrician.

I've been very pleased to use this practice. We had started out with a family doctor who we left on…read morebad terms and were very happy to find Dr. Murphy and Dr. Staats. Dr. Murphy is a kind and knowledgeable individual. He has been in practice many years and knows many area doctors and specialists. He has a soft manner which my child found comforting. I appreciated how thorough he was in discussing everything. I appreciate his conservative watch-and-see approach to most things. He doesn't push antibiotics for minor things, and they are able to run basic tests like an ear infection in office so there is no going to the lab. The only down side of Dr. Murphy which ultimately led to us transferring care to Dr. Staats was that he always runs behind. Like, HOURS behind. I would intentionally get the first appointment of the day, but they would take sick patients before that. That means my 9:00am appointment would end up as an 11:30 appointment. Waiting for 2.5 hours in a boring room with a toddler is a special type of hell. So we switched to... Dr. Staats is a impeccably on time. We have never waited longer than 15 minutes past our allotted time. Her demeanor is very different from Dr. Murphy in that she is a bit more distant. She is still kind and seems to genuinely like kids (astonishingly not all peds do). We have been very happy with her care and our ease in scheduling sick visits. The office staff leaves something to be desired. The front desk seems to have a lot of turn over. Often, the women working the front desk seem confused and unsure of what they are meant to do. For example, I paid cash at the last visit, and the woman seemed astonished and confused when I asked for a receipt to prove payment. It took several minutes of waiting for one to be generated. The nurses are nice and are diligent with giving immunizations. they make sure to show you the exact medication which is being given as well as the date showing that it has not expired. I appreciate this kind of attention to detail. I do wish that the Well and Sick area were more clearly defined. For example, there is Well seating which contains no toys and Sick seating which has all of the toys. Try keeping a Well kid away from Sick toys. Overall, we are happy and will continue with the practice.

Dr Keshav its one of the best physicians I have ever met, she took her time going thru all my…read moreconcerns, ( she does not rush you out) she made me feel really comfortable, there is no wait time like other offices do! The front desk assistant its very friendly as well as the Medical Assistant, both of them were very nice and polite. I am excited to go back to my dr, can't believe im saying this but yes this Dr its one of a kind, I totally recommended!! You will not regret it!

Dr. Lang and Beth (a NP) are both dedicated, excellent and loving practioners. We have been going…read moreto them for the past 2 years and still drive in from the suburbs after we moved because I trust them and my daughter loves them. Today when I said we were going to her doctor my 2.5 year old kept repeating "I am so excited" and "this is the best day ever!" Dr. Lang and Beth follow up with phone calls when my daughter has been sick and are overall very caring and supportive. And the specialists they have referred us to have all been good. In the past we have experienced long wait times but that has resolved. Also, having a pharmacy on the first floor of the building is very convenient. I feel lucky to have found such a caring pediatrician!!

This was not the practice for us. The front desk staff was consistently rude, the dr was rarely…read morethere (apparently there was a health issue with someone in her family but we weren't informed) and we mostly saw medical students, you have to buy and pick up your own vaccines (even though they have a pharmacy downstairs they work with it is one extra step that with a newborn and anxiety I didn't want to do), and there were extra charges for a concierge service that felt to me like they were all about the money and not about the practice of medicine and treating patients. Dr. Lang was very nice when we did see her but overall I did not like the feel of the office. I also wanted to be somewhere I could call after-hours with a question or come on the weekend if I needed too without paying a concierge fee. Like I said, this office just wasn't for us. I didn't really do any research prior to going here because she was a recommendation from my OBGYN office (which I loved)-but I would recommend researching any new dr prior to going. The culture of the office wasn't what I wanted. I love our practice now and felt at home the minute I walked in the door. My daughter is now two and was only at this practice for about three months back in 2016.

She doesn't just treat symptoms. She takes time to listen and look for root causes. She solved…read moreproblems that 3 other providers did not. Kind, caring, respectful.

Dr. Lugo is the best doctor I've ever met. She listens attentively, never dismisses concerns, takes…read morethorough notes, tracks progress, and orders tests that are truly relevant to her patients. After years of being dismissed by other doctors who told me my symptoms were "normal," I learned I had a chronic condition that had gone unrecognized. I'm incredibly grateful for Dr. Lugo's attentive, informed care -- I'm in better health now than I've been in decades.

Your doctors are amazing but your front office is a nightmare…read more It is currently the morning of Labor Day. My 10 month old has a 103 fever and throwing up and we are trying to decide whether to go to the ER or not. Your website says you are closed today but "As always, a doctor is on call 24/7." Yet there is NO MENU OPTION on the phone to reach an on call physician like there usually is. You have likely lost our business for life.

After moving back to the area, we attempted to reestablish our children as patients. After a few…read morephone calls, we finally had a nurse return our call and register us. In the year we've been back, I think we snagged an in-person appointment one time. Our child's Lyme disease was diagnosed at urgent care. Meds refilled at urgent care. Vaccinations at urgent care. If you call, be prepared to be on hold for more than an hour. The patient portal is impossible to figure out, and there's no way to make an urgent sick visit appointment - since nobody answers the phone. We are transferring care elsewhere.

I can't say enough good things about our experience with the Thrive tube weaning program at…read moreSpectrum Pediatrics. Our son was failure to thrive, had an NG tube placed around three months, and a G tube at six months. While the tubes stabilized his weight, there was never a plan to get him off the tube, his oral eating stopped completely, and an oral aversion developed over the course of working with our health plan's feeding team. Our medical team told us that he would likely not be free from the tube until he was two or three years old. We found Thrive shortly after the G tube placement. For several months, Heidi patiently worked with us while we navigated insurance coverages and advocated for a different approach with our medical team. We wound up scheduling a remote wean with Thrive and worked with Jamie for feeding therapy. Both Jamie and Heidi have been incredibly patient, encouraging, generous with their time, and knowledgable about kids like our son. Over the months we were working with our medical team to set up the wean, our son had been willing to occasionally try table foods, but he went from being fully tube dependent to getting 100% of his calories by mouth in just 15 days. Our medical team said it was impossible, but we knew that if we just got out of his way and helped him rebuild his natural instincts to feel hunger and satisfy it with food, he would figure it out. But it still feels like a miracle it happened so fast! I'm shocked that there aren't more people out there practicing this kind of practical feeding therapy for tube-dependent kids. I'm sure that in 10 years, a model like this will be in every health system in the country. But for now, if you've got a tube-dependent kid and you know in your gut that he can eat -- give Thrive a call.

I brought my child to Spectrum Pediatrics because he refused to eat. I needed help. By that point I…read morehad tried everything else possible. I was desperate. On top of the feeding issue, my son had many medical issues related to the syndrome he was born with. It was one of the toughest times in my life. I trusted Spectrum Pediatrics. But one of the owners lacked awareness, understanding and sympathy. She made up her mind that I was a bad mom and treated me as such. It was such a vulnerable time in my life. She judged and blamed me at a moment when I already felt so guilty that as a mom, I couldn't help my child. As it turned out, only months later "treatment" at SP, my son suffered bowel obstruction, and then doctors suddenly realized why my son wasn't eating. It turned out that he also had a similar issue with the bladder. As soon as my son was treated for constipation of the bladder and bowel, the condition started to resolve. I have never felt more miserable working with anyone/people in my life and deeply regret having taken my child to Spectrum Pediatrics.

Dr. Stanford is an excellent doctor. She is the first physician I have not dreaded going to and…read moreactually look forward to seeing because I know I will be receiving the best care. She is very thorough and attentive and allows me to ask all my questions before diving in. She is not the kind of doctor who rolls their eyes when you take out a list -- rather she takes notes on her laptop and delves further when specific issues strike her. When she is with you she is 100 percent present and attentive as if you were her only patient. She also has been very receptive to "going the natural route" when possible over simply writing a prescription.

I saw Ms. Sibley, the PA at this office. She was very nice and I would see her again. The med tech…read morethat got my vitals was also good. However, the phlebotomist in the office was stand-offish and short, and that in combination with the fact that it supposedly takes them 5 days to fill out and return school or work forms (like medical clearances) is reason enough for me to try another doctor's office before returning to this one. I had to ask twice for my tuberculosis screening and medical clearance form before I finally was able to get copies of them made to turn in at my job. So, definitely not a bad experience, but not great either.