Very disappointing experience and even more disappointing customer service afterward…read more My sister and I specifically requested deep tissue massages with quiet technicians, one therapist talked loudly the entire 90-minute session about inappropriate personal topics that could be heard through the walls. My own therapist was chewing a throat lozenge during the massage and even dropped it on me. I was charged for a deep tissue massage even though the therapist confirmed she performed a Swedish massage. We were forced to overtip because the front desk didn't have change. This was our second bad experience here, last time the tech scrubbed so hard we left bleeding. Kim the owner promised to investigate and call me back, she never followed up despite my emails and calls. No resolution, no accountability. We will never be back

Great place for an amazing massage. Just had one of the most amazing massages of my life here…read more They accommodated us after a hike by allowing us a shower. Now ready for a margarita!!!perfect start to a birthday weekend!!!

My wife and I had a real nice couples massage here. Each was $63 + $20 tip for 60 minutes. Both of…read moreus really enjoyed the relaxing massage. The hotel we were staying at recommended another place that charged $120 for 60 minutes.

The service I requested was for a level 8 out of 10 in intensity and I got like a 3. I asked to get…read moreanother masseuse but was ignored. The entire massage felt like someone was just lightly touching you. Vibe is subpar. Will not be returning

I stopped in for a 30-minute chair massage with Leo and had one of the best massage experiences…read moreI've ever had. His pressure was intuitive, intentional, and incredibly effective -- not just a routine massage, but truly therapeutic work. He took the time to focus on areas that needed real release, and by the end I felt a level of relief and reset I haven't experienced from chair massage before. He even finished with a gentle upper back stretch that provided immediate relief. I walked in carrying a lot of tension and left feeling clear, relaxed, and physically renewed. The pricing is very reasonable, and the quality of care is exceptional. I will absolutely be returning and requesting Leo again. Highly recommend.

I made an appointment a day in advance for Leo and also paid for it…read more My daughter showed up and reminded them she had an appointment with Leo and they said ", yes, yes! She laid on the table and was given a horrible massage it was a woman that gave a weak massage (which is why we asked for Leo). I called to tell them we want to get a credit. Alice said they will definitely refund our money. I said that wasn't necessary as we go there often - just a credit for a new massage. She said she will do that. If she does take care of this we will change this review to 4 stars as that is the proper response to this. We love both AA and Bamboo creek but sometimes the massage is a bit of a "miss" and we want to help them improve to be better. Hopeful!

That may have been the best massage I've ever had. And I made the appointment same dayread more

David at Ojai Massage is extraordinary. His work makes you feel great during and after your…read moresession, but even more profoundly, you leave feeling like your body has been fully integrated. This is an important experience, not to be missed. The best massage I have ever had.

I've been her a few times years ago--this place is amazing. Wonderful staff. Their massages are…read morealso amazing. Very recently, I purchased a spa package for my mom's birthday-- to enjoy a relaxing spa day and forget about her worries. The owner was such a sweetheart and so accommodating, along with her staff who were also so helpful. My mom came back so refreshed, she felt like the staff were so kind, attentive, thoughtful, and displayed great professionalism and quality in their services. Her favorite was the facial! She also really loved the massage! It put the biggest smile on my face when I saw her come home from the spa-- she looked like she can just melt in a chair and drift off to sleep. I highly recommend this place! Customer service + excellent quality = the formula for a successful business and a great experience for the customer. Thank you all for making her day memorable!

for the very first time I step inside this place I had an unpleasant experience. I waited for more…read morethan 20 minutes till I ask to be seated while I wait. The front desk girl is clueless. the place smell like mold and old furniture, it looks old and dark like you walk into a thrift store. I'm sharing this review to be transparent for future clients. I left a pair of sunglasses at the spa and informed them that I would return to pick them up after I had recurve a call or text that I had left them behind. As I was traveling for a few weeks. When I finally had a chance to stop by I was face with disregard, then I finally called since I didn't hear from the owner about a month later, I was told they had been discarded. Unfortunately, there was no notice given, and the conversation felt more argumentative than understanding. These sunglasses were sentimental to me, and while I understand that businesses may have policies, I was disappointed by the lack of care and communication around a client's personal belongings. This experience affected my trust and overall impression of customer care. A month is not enough to trow customer belongings away without calling them first and assuring that they'll stop by to pick them up and assume that they'll just be forgotten. This is not so much about the sentimental value of the sunglasses but about being respected and treated with dignity. I hate to have to leave a bad review for them as is sometimes I almost never like to do but given her mannerism and demeanor I cat let this happen to another person and to our community.

Tony is intuitive and incredible, def coming back here every time I'm back in Ojai, fair prices…read moretoo. Clean and easy to make an appointment, really nice staff

This place is okay. Its cozy and quiet, but not special enough for the price they charge. I asked…read morethem not to touth my face during the massage, but she touched it anyway. RUDE

Loved this cute spa and had an incredible massage with Yan today. My friend really enjoyed her…read moremassage with Lee as well. It was so peaceful and nice and clean. Bonus was that they use organic coconut oil for the body and the linens were unscented, which was huge for me. I would absolutely go again (and might tomorrow :)

Ying is a master! She has such healing hands. I think she must know a lot about our bodies because…read moreshe really gets your flow going! Love love love!

Went to Ojai Valley Inn to meet up with some friends and someone recommended checking out their…read morespa, wow, such a little slice of sanctuary. We came on a Saturday early afternoon and started at one of their restaurants. The food was amazing, but service was definitely on the slower side. After that, we headed over to the spa and spent the rest of the day relaxing by the pool. The vibe was so calm, mostly women just chatting, unwinding, and enjoying each other in this peaceful little paradise. We ordered smoothies poolside and omg...so fresh and refreshing. Service at the spa pool was great, everyone seemed to be working together seamlessly and checking in often without being overbearing. Definitely one of those spots I'd come back to anytime I need a reset from LA.

There is a reason the Spa at Ojai Valley Inn is ranked one of the best in the country. And they…read morecertainly charge like it! At least, as long as you have the time, you can certainly get your money's worth. The gym and most guided classes are included in your treatment fee, as well as access to the rest of the spa amenities (saunas, pools, etc). We arrived an hour and a half before our treatment because we saw that there was a Yoga Sculpt class scheduled for the morning. It was a beautiful outdoor environment under a small pavilion near one of the pools. It was very thoughtfully set up with all of the necessary equipment for each guest (yoga mat, weights, blanket, and a water). The instructor was very friendly, and it felt like the perfect warm up for our massages! From there, we checked in and were given local kombucha as a welcome on the way to our lockers. Most of the amenities are in the gendered areas including locker rooms with showers, a relaxation fireplace room with tea, indoor sauna, steam room, hot tub, and outdoor infrared sauna. I heard the men's side has a cold plunge, but I did not see one on the women's side. Upstairs is the shared waiting room for men and women. We were told to head up there prior to our massages, where we could have a snack and enjoy cucumber water and lavender lemonade. My massage was wonderful and relaxing. I think each treatment room has a fireplace so it was very cozy. Afterwards, I was given dandelion tea and a gluten free lemon cookie in the waiting room. We then checked out the Spa Cafe, and took a nap by the pool. They have sunscreen for you to use out there too. I really loved my visit to Spa Ojai. It's definitely a place to go for a special occasion, but worth a visit every now and then with some girlfriends!

Becca is the best! She is a true healer and wonderful…read moremassage therapist. I highly recommend her to all my friends.

Becca was incredible! I have been struggling with migraines for years, and it's been especially…read moredifficult to treat them while pregnant when so many medications are not an option. I was recommended to her by a friend, and I am SO happy I went. She not only massaged my migraine away while I was there, but worked out pains and aches I hadn't even realized I'd been carrying (likely for the last 6 months that I've been pregnant!). I left feeling so much better, even better than when I take migraine prescription medication pre-pregnancy. I would highly recommend Becca to anyone, and even more so if they are pregnant!!

The best massage I've ever had. Nice facilities too. Thanks! I hope to return soon. Another reason…read moreto visit this City.

From the owner: With many years of experience the massage technicians, trained in multiple styles of massage, will…read moresurely leave you relaxed and experiencing true stress free experience. Many styles and combinations such as Hot oil ,Reflexology ,Hot stone, deep massage, soft to strong as well as slow to fast. You decide how you like the massage to best suit your needs, and let's not forget the great foot massages that offer tremendous benefits to the whole body.