Jimmy has helped us out twice now for plumbing "emergencies". First, he helped us identify and fix…read morea leak after our ceiling fell due to long-term hidden water damage. He was able to fit us into his schedule the same day he came out to evaluate the damage, and quickly and efficiently fixed the problem. The second time we called him was when we were experiencing pooling water in our basement. He came and successfully snaked the sewer when others hadn't been able to in the past, which resolved the pooling water. He also removed our basement toilet and sink that had been partially causing the backups. He's great to work with but is a little challenging to schedule, since he is sometimes unable to give firm dates for when he'll return to do work. For our second repair he came out to assess damage on a Friday then said he could come back Monday or Tuesday, and showed up Tuesday. So, he's definitely reliable, but maybe not the best choice if you need work completed immediately and at a specific time. And he definitely is pretty pricy. However, we'll likely continue to use him for all our non-urgent plumbing needs since he gets the job done.

Gave me a time from 1 to 4 PM. rang my doorbell which has a camera waited less than 30 seconds and…read moreleft. Had both my wife's phone number and mine and could've called but I guess the 30 sec wait was way too much for them.

What started as a warranty call with a plumber for my new hot water tank, quickly escalated to my…read moregas being shut off due to leaks inside my house and outside between the curb and meter for just over 48 hours during some pretty cold weather. In what was an extremely stressful situation Pat (the owner) quickly answered every phone call with my endless questions in the shortest of time frames. I committed to him doing all the work Tuesday night and he told me his goal was to have my gas back on the following evening and he did - less than 24 hours!!! I did have another issue with my hot water tank (a manufacturing defect) and he showed up again to resolve that issue too!! His work ethic is top notch. His entire crew (Justin, Wes, and Callum) literally worked their asses off in pouring rain, cold and wind, up a hill, thru tree roots - hand digging - they didn't stop all day. Maybe a 10 minute lunch break. I felt so bad and they all were so pleasant and respectful. Elissa in the office was the first person I had contact with and she was so easy and compassionate to work with. She offered to drive to my house with anything I needed while my gas was off!! Impressed doesn't even begin to cover how I feel about this experience. The entire team exceeded my expectations. I don't have a single complaint besides wishing I had known about them before this issue even happened. 10/10 I can't recommend them enough!! We are always quick to complain about a company who screws us over, but this company deserves all the praise and good word of mouth!!

We had a surprise water leak in our basement right before Christmas. He was here quickly (around…read more15 minutes) and fixed our problem amazingly fast! His rates are extremely reasonable. Such a nice guy too.....we have found our permanent plumber!

They arrived quickly and had the repair done in an efficient manner. The plumber was friendly and…read moreprofessional. I will absolutely use them again.

Having used Caruso Plumbing in the past, thr toilet repair went smoothly and quickly! We will…read morecontinue to use Caruso Plumbing for any upcoming plumbing needs.

We had a leak in our ceiling and I needed it fixed immediately.Called them they came out in about a…read morehalf hour showed us the problem stopped the leak then came back and fixed it.Very professional and nice to talk to

They were fast to arrive and quickly corrected the problem with clogged drains. They were able to…read moredo additional work in the same call to correct leaking water. Always had great service from them.

Sturm plumbing completed two plumbing jobs as I was working to move out of state. In both…read moreoccasions the plumbers and staff were very courteous and professional. They answered all my questions and were forthright about the cost of the repairs and when the repairs would be completed. Sturm plumbing went above and beyond. If you need a great plumber, call Sturm.

I rely on my fellow Yelpers to give me honest, unbiased reviews of local businesses. Most of my…read morereviews and searches are about food, but occasionally I have a need for another type of business and this is the first place I turn. You all led me to this small, local business and you were spot-on, so I am paying it forward by adding my review! My family had our pipes freeze in the winter storm this Christmas. Friday, it was the cold water pipe, which took seven hours of work to unfreeze. We thought we were in the clear and counted our blessings as we kept the cold water running overnight Friday -- only to discover Saturday around noon that the hot water pipe was now frozen solid. Twelve straight hours of effort with hair dryers, space heaters, boiling water pots, heating pad wraps and everything else we could think of did not work and we went to sleep Christmas Eve defeated, wondering how we were hosting the rest of my family on Christmas with no hot water, dishwasher, etc. (Our efforts did eventually pay off with the hot water coming on at 8 a.m. Christmas morning and no pipes bursting. So grateful.) During this nightmare I called a number of plumbers who list themselves as emergency 24/7 plumbers, but only Gary from Brickhaas called back. He called during the span of time that I thought everything was under control, but I asked if we could be booked for later in the week to unclog a bathroom drain I've had a problem with lately. Glad I booked them as, after the pipes thawed, the under sink drain was leaking slightly so Dominic was able to take a look at both of these things today. He called with a 20-minute heads up on his arrival, efficiently took care of the clogged sink and an aerator that was limiting water flow, installed a new kitchen sink trap assembly (which he said I could honestly take or leave; I appreciated the honesty but opted to replace for my own peace of mind), and offered solid advice about what we might do if plans to better insulate those water pipes in the future didn't work out re: rerouting the pipes from their current, poor location. He was highly knowledgeable, didn't hard sell anything and I absolutely got his card as I'll be calling them for future plumbing needs. Yelp comes through, as usual!

Called to have 2 small pieces installed that were provided by manufacturer-faucet lever and small…read moremetal part to cover where faucet was attached to body. Work was done correctly. The tech was very pleasant. Bill was around $200! They helped me to realize that I needed to take a class on simple faucet repairs.

Their service was prompt and professional. The sewer line from my house to the city line was…read morebacking up into the driveway. I spoke to them in the morning and by 3pm they were here. They unclogged the line and then ran the camera through the line. Luigi and I were both very surprised to see that the last company that was out here in January 2021 for the same problems broke off part of their snake. And there is 30 ft of snake in my drain. Luigi gave me an estimate for digging up the driveway to retrieve the piece of snake. The estimate I felt was very fair, he included the work he had done that day into the estimate. I feel this is a very good company to call when you have a plumbing problem. Pat D

This is the second time I've use this company, outstanding service!…read moreI would highly recommend them, but always be aware of any sewer cleaning company they wanna saw you on having your drain replaced...

Had this company recommended by our home warranty for inspection of a water heater. Took them 4…read moredays to schedule service even though we had no hot water during that time. When the appointment day came, no one said what time they were coming, no one answered the phone during business hours, home warranty could not get in contact with anyone, and when I had to switch the provider, they finally called at 5:00 and said no one answered the phone because "we're too busy" and he would be there in 30 minutes. By this time, the provider was already switched and nothing could be done. Would not recommend anything done by this company because they're probably way too busy to even answer the phone at the office. Stay far away. This is not a company looking for new customers.

Dan and Mike came out to fix a leaky bathtub faucet as part of a home warranty claim. They called…read morewhen they were about 20 minutes away so I knew when to expect them. They were efficient and fixed the problem in a single visit. Would use them again. Thank you!