I rely on my fellow Yelpers to give me honest, unbiased reviews of local businesses. Most of my…read morereviews and searches are about food, but occasionally I have a need for another type of business and this is the first place I turn. You all led me to this small, local business and you were spot-on, so I am paying it forward by adding my review! My family had our pipes freeze in the winter storm this Christmas. Friday, it was the cold water pipe, which took seven hours of work to unfreeze. We thought we were in the clear and counted our blessings as we kept the cold water running overnight Friday -- only to discover Saturday around noon that the hot water pipe was now frozen solid. Twelve straight hours of effort with hair dryers, space heaters, boiling water pots, heating pad wraps and everything else we could think of did not work and we went to sleep Christmas Eve defeated, wondering how we were hosting the rest of my family on Christmas with no hot water, dishwasher, etc. (Our efforts did eventually pay off with the hot water coming on at 8 a.m. Christmas morning and no pipes bursting. So grateful.) During this nightmare I called a number of plumbers who list themselves as emergency 24/7 plumbers, but only Gary from Brickhaas called back. He called during the span of time that I thought everything was under control, but I asked if we could be booked for later in the week to unclog a bathroom drain I've had a problem with lately. Glad I booked them as, after the pipes thawed, the under sink drain was leaking slightly so Dominic was able to take a look at both of these things today. He called with a 20-minute heads up on his arrival, efficiently took care of the clogged sink and an aerator that was limiting water flow, installed a new kitchen sink trap assembly (which he said I could honestly take or leave; I appreciated the honesty but opted to replace for my own peace of mind), and offered solid advice about what we might do if plans to better insulate those water pipes in the future didn't work out re: rerouting the pipes from their current, poor location. He was highly knowledgeable, didn't hard sell anything and I absolutely got his card as I'll be calling them for future plumbing needs. Yelp comes through, as usual!

Called to have 2 small pieces installed that were provided by manufacturer-faucet lever and small…read moremetal part to cover where faucet was attached to body. Work was done correctly. The tech was very pleasant. Bill was around $200! They helped me to realize that I needed to take a class on simple faucet repairs.

Highly recommend this company! Nick set me up with an appointment same day. They came out to…read moreservice my air conditioning and heater and did an absolutely incredible job. What really stood out was how Brian G took the time to talk to me and clearly explain exactly what was wrong and how he was going to fix it. The technician was friendly, extremely professional, and left the house perfectly cool. On top of the fantastic repair work, they walked me through the membership package and set me up with great maintenance service. If you want an HVAC company that does top-tier work and actually communicates honestly with you, this is the one to call!

Recently, I used Mitchell Plumbing Heating. The technician, Mike, did a great job performing…read morepreventative maintenance on my furnace. He was punctual, courteous, thorough, and took the time to explain everything, which others don't do, and put me at ease. Thank you Mike. I recommend Mitchell Plumbing Heating.

Terry's Plumbing has been in business for over 40 years, and its plumbers perform the following…read moreservices: general plumbing, bathroom remodeling, sewer replacement and repair, and pipe excavation. I had a leaking pipe in my garage ceiling, and my usual plumber was not available, so I called Terry's Plumbing. A courteous woman answered the phone and set up an appointment for 10 AM to 2 PM later in the day. That time came and went, and no plumber had arrived, so I called again, and the woman told me that the plumber was on his way. The plumber arrived and spoke courteously with me, and he even interacted nicely with my dog. He cut a hole in the drywall in my garage ceiling. He initially said that he could not find the pinhole leak in my copper pipe because it might have sealed itself with calcium, but then he said that he found it, and he replaced about two feet of the pipe. The cost was $90 plus whatever it cost to fix the leak, for a total of $240. He wrote my credit card number, expiration date, and authorization code on a paper invoice to bill later. Unfortunately, water continued to drip from the ceiling. The plumber had told me that the ceiling would be wet and take days to dry, so I waited until later in the week to call about the continued dripping. The receptionist said that if the leak was related to the call earlier in the week, then they would not charge me a service fee. There would be a service fee only if the problem was new. The same plumber returned, and he cut away more drywall and replaced a section of pipe that was near the previously replaced pipe. He did NOT charge me again. I deducted one star from my review because the leak was not fixed during the first visit and because the plumber got wet drywall all over my ladder and garage floor. However, I would consider hiring them again, and I even discussed PEX with them. Tip: Check their website for coupons.

Terry just saved us a lot of money! We had what we thought was a minor clog in the drain, but the…read moreplumber we originally called couldn't figure out where the clog was or if this was even the problem. So, he decided we should jackhammer the floor. I decided to get a second opinion. Enter Terry's Plumbing. Terry arrived the same day we called, diagnosed the problem right away, and then fixed the problem right away. And, it turned out to be a simple fix. It turned out to be a clogged drain. Which is the reason behind this five star review.

Their service was prompt and professional. The sewer line from my house to the city line was…read morebacking up into the driveway. I spoke to them in the morning and by 3pm they were here. They unclogged the line and then ran the camera through the line. Luigi and I were both very surprised to see that the last company that was out here in January 2021 for the same problems broke off part of their snake. And there is 30 ft of snake in my drain. Luigi gave me an estimate for digging up the driveway to retrieve the piece of snake. The estimate I felt was very fair, he included the work he had done that day into the estimate. I feel this is a very good company to call when you have a plumbing problem. Pat D

This is the second time I've use this company, outstanding service!…read moreI would highly recommend them, but always be aware of any sewer cleaning company they wanna saw you on having your drain replaced...

I called this company for service 3 days ago and left 2 messages and never received a call back. I…read moream originally from Homestead and selling a property. I have used this business many years ago. Quite disappointed of not receiving a callback for service. I have gone to another competitor who may be installing a new furnace on the property. There is much value in a company who shows care of the customer by returning a phone call.

VERY professional, had a tricky situation, lost water in my radiator system without any visible…read moreleak !! They didn't leave until they figured it out (we had to wait for the city to come and turn the main off, so the work was done over 2 days, they even replaced and installed new valves that were not in the original estimate without charging extra !!) There's not enough good things I can say about them, it was cold dirty and wet, I can only imagine how cold their hands were :( Allright, plumber assigned for the rest of my life.

What started as a warranty call with a plumber for my new hot water tank, quickly escalated to my…read moregas being shut off due to leaks inside my house and outside between the curb and meter for just over 48 hours during some pretty cold weather. In what was an extremely stressful situation Pat (the owner) quickly answered every phone call with my endless questions in the shortest of time frames. I committed to him doing all the work Tuesday night and he told me his goal was to have my gas back on the following evening and he did - less than 24 hours!!! I did have another issue with my hot water tank (a manufacturing defect) and he showed up again to resolve that issue too!! His work ethic is top notch. His entire crew (Justin, Wes, and Callum) literally worked their asses off in pouring rain, cold and wind, up a hill, thru tree roots - hand digging - they didn't stop all day. Maybe a 10 minute lunch break. I felt so bad and they all were so pleasant and respectful. Elissa in the office was the first person I had contact with and she was so easy and compassionate to work with. She offered to drive to my house with anything I needed while my gas was off!! Impressed doesn't even begin to cover how I feel about this experience. The entire team exceeded my expectations. I don't have a single complaint besides wishing I had known about them before this issue even happened. 10/10 I can't recommend them enough!! We are always quick to complain about a company who screws us over, but this company deserves all the praise and good word of mouth!!

We had a surprise water leak in our basement right before Christmas. He was here quickly (around…read more15 minutes) and fixed our problem amazingly fast! His rates are extremely reasonable. Such a nice guy too.....we have found our permanent plumber!

Absolutely outstanding service from Mr. Waterheater! Shaun…read moreshowed up right on time--literally the very next day--and was clean, professional, and clearly knew exactly what he was doing. He has his master's license, and it really showed in the quality of his work. My old 20-year-old water heater had sprung a leak, and they not only removed it quickly but installed a brand-new unit and even accommodated my request to move the water heater from the first floor down to the basement. He ran all new plumbing, everything looks clean and beautifully done, and the entire process was smooth and efficient. On top of all that, the pricing was very affordable. Highly recommend Mr. Waterheater to anyone who wants professional, reliable, and top-quality work!

I called at 10:50 AM on Tuesday, July 22nd for an estimate on a water heater (after dealing with…read moreHSA Home Warranty and going over 24 hours without hot water, waiting for their plumber to even answer the phone). The gentleman on the phone was helpful and friendly. After hearing the quote and abandoning hope with the other HSA plumber, I went ahead and asked if we could schedule service. He said the technician arrival time would be between 11:30 and 1:30. I said, "TODAY???" I was in shock after a freezing cold shower haha! Mr. Waterheater's 2-man-team was here at 11:28 AM THE SAME MORNING, and gone by 1:05 PM. Excellent, efficient service and friendly, non-condescending explanation of issues and cost breakdown of $1,365.00.

We had a leak in our ceiling and I needed it fixed immediately.Called them they came out in about a…read morehalf hour showed us the problem stopped the leak then came back and fixed it.Very professional and nice to talk to