I had a terrible experience! m esthetician was super unfriendly. she literally looked disappointed that I was her client. While others in my party were offered tea or coffee she asked if I wanted "water or anything" the way a child would, if asked by their parents to do so. I am an older individual and my chair slid out from underneath me when I sat for my pedicure. My neck is still in pain a week later. My hand got cut during the fall and bled throughout the manicure. I was not even offered a bandaid! if you want to be pampered, this is not the place to go! read more

Went in to get my first ever facial. Stephanie was very nice and explained the process of a facial and what she would be doing prior to starting. The bed and sheets were so soft and the music so soothing that I had to stop myself from falling sleep. Stephanie did a great job making sure I was comfortable and made my first experience a great one. read more

Curly Hair Ladies and Gents rejoice! Lindsay Dyke is hair for us. This lady has style and talent. Trained at Deva in NYC she masters the art of dry cutting, instruction on improving our hair care and maintenance PLUS Vibe Salon carries a full range of Deva Hair Care Products for us. If you have dry unruly curls and feel as though your current stylist isn't understanding your locks. Do yourself a favor and drive to Bedford to see Lindsay. Warning this lady has a 2-3 week wait for appointments - but if you put your name on the wait list they work hard to fit you in sooner. read more

I went to the same hairdresser for years before she completely botched my hair one night. Everyone has an off day, I called to reschedule for a touchup and immediately received backlash from the lady on the phone, claiming hairstylists aren't mind readers and that it's the clients responsibility to be clear about what they want. Both of which are true but not applicable to my situation, no need to be rude. Went back one day for an emergency haircut (they have great hours!) And the hairdresser couldn't get the cut even, instead of taking off 1 inch, she took off 6. Also, horribly, horribly lop sided and chunky. Absolutely not okay, especially for the prices they charge. read more

I went to Vibe on the recommendation of a friend and wasn't disappointed! I have very curly hair and have a severe scent allergy in my home. My hairdresser kindly worked with the products I wanted and did an amazing job cutting my very long hair to collarbone length. I left the salon feeling great and loving my hair more than before. She also provided many tips and tricks so I could achieve the hair I want at home. read more

I went for an intimate wax and was disappointed to notice that esthetician "E" used the same applicator for my entire wax, putting it on my skin, then back in the common wax pot. This is a really easy way to spread staph infections, skin irritations, and STIs like genital warts or herpes. Furthermore, she was not efficient in removing all hair and seemed rushed. I will not be attending this salon for that purpose again. read more

I always enjoy going to Vibe. I have been a customer for a few years now and I like that I can receive a wide variety of services there. Among my favourites is definitely the pedicures that you can do with up to 5 friends at the same time (6 total). The staff are friendly and true professionals. read more

I was excited to discover that Vibe had started offering laser hair removal in addition to salon services. Alas, it's little more than a big FAIL. I've ended up with multiple sessions either discounted or complimentary because: - I'd arrived to discover they had no record of my appointment being made. - I'd arrived to discover their laser was not even working and nobody had informed me beforehand. - The laser conked out in the middle of my treatment. I'm still waiting for that promised phone call that was supposed to let me know their laser was back in service. Considering that was SIX MONTHS ago, I think I'll take my business elsewhere. Such a shame. read more

If you have curly hair , you need to make an appointment with Lindsay. Great haircut and advice for styling. Great product selection for sale at reasonable prices. read more

I had the worst haircut of my life here. I've waited two weeks to see if it would somehow settle out but it's definitely the absolute worst cut I've ever had. I'm not writing this in the heat of the moment. I'm completely over my initial anger. Just want to warn others. I booked in for the curly haircut and when I showed up the stylist (never even caught her name) asked why I hadn't arrived with my hair in its naturally curly state. Nobody had told me to do this, and I assumed that since my hair was relatively straight that day she would wet it a bit to see the structure of the curl for herself. Nope. She looked pissed off that I hadn't "arrived prepared" and proceeded to hack at my hair dry. Now, my curl isn't very tight so I don't see the problem with cutting it damp but I trusted her, after all she had been specially trained to cut curly hair. Assuming she knew what she was doing by cutting it dry, I said nothing. I only gave one instruction: I don't care about the length but please take out the bulk. Well, the whole cut took less than 2 minutes and she created ONE layer in my hair which is very small and on one side of my head. This layer blends into nothing and it sticks out in contrast to the rest of my much-longer hair. All the bulk is still there. The 10 minutes I spent under the dryer, made up about 70% of the appointment time, and the rest of it was the time she spent trying to sell me Deva Curl products - without which the curl would not look as good, she assured. I paid EIGHTY DOLLARS for this. The stylist barely spoke, looked super angry the whole time and barely, just barely cut any hair off. I kept expecting her to do something else when the hair had dried. Nope. All she did was wash my hair, cover it in gel and pop me under a dryer. She was so un-friendly I was afraid to ask when she was going to "finish" the cut. By the time I realized what was happening it was already over. I've never been in and out of a salon so fast. I have a feeling this Deva Curl training for cutting curly hair is a print-your-own certificate that comes with a bulk order of the shampoo bottles they sell by the cash. Don't fall for it. I WOULD NEVER EVER EVER GO BACK THERE. WORST HAIRCUT EVER. Save yourself. read more

I quite enjoying going to Vibe. It's out of my way but it's worth it. Margaret is who I visit and no matter what sort of day you are having you will always come out of your appointment with a smile and a laugh. read more

I'm a pedicure only kind of a girl. A manicure I wreck in a minute. Make up, hair removal, etc are all too much effort for me. But I'm coming up on 4 or 5 pedicures since Vibe switched locations and I've been pleased with everyone. The staff have been great. The service what I've expected. Nothing has made me uncomfortable about the hygiene factor of the service. They're well set up for a group event of manicures and pedicures if that's your thing. read more

This spa has great staff and it is a great location, lots of services on the menu. The problem is the pricing. None of my friends have made a second trip due the excessively high costs and appointment issues (showing up and no record of appt, etc). They have a good thing going but they need to come back to reality a bit. Too expensive! read more

The atmosphere and environment of Vibe Salon is great! I always feel so comfortable and welcomed when i go there. Chrissy is my stylist, and she is excellent! She really cares about your opinions and wants you to leave happy. She has a great attitude and is very upbeat! read more

Never ever get back for haircut from Kate. I asked to fix the terrible hair she cut last time and then she spent only 5 seconds to cut the end and said ok and ready to let me go. Come on! You are a hair dress, can not you see your client's hair looks sucks and get to charge me 46 dollars for 5 seconds. Then I have to tell her each step where she should work more. God, i should be her hairdresser! Kate, you don't care about your clients at all. read more

Vibe Salon and Spa is FANTASTIC! I have used a variety of their services and have always been super pleased! My stylist, Chrissy, is absolutely FABULUS! She really listens to my suggestions and takes the time to give me great advice and demonstrations. I always recommend Vibe Salon and Spa to others! read more

Was there in February and was appalled at the filth of the place. Would never consider having anything done there. Was there on a Monday and despite the fact that the salon spa is not open on Sunday, the dust was thick and entire place came off as 'dirty'. Cleanliness is obviously not a priority as it should be in such an establishment. Very, very diaappointing. read more

We booked pedicures a little while ago for the first time at Vibe, but were disappointed by the experience. For some reason they have a beautiful room upstairs with huge windows and natural light, but they are using it for a sitting area/kitchen, and they do their esthetics in a small, windowless, not well-ventilated room that is attached. There were four of us having them done at the same time, and the smell created was overwhelming. If I were in that business I'd do so re-arranging upstairs to create a better atmosphere. The estheticians were great, but I felt bad for them having to work in that room all day long. read more

Coolsculpting was amazing! Wow, is all I can say. This treatment sculpted my stomach and reduced an area of fat below my belly button that would not budge with diet or exercise. I only had one treatment and there was no downtime at all. My stomach was tender for a couple of days and there was a little bit of swelling, however compared to surgery this was a walk in the park! The best part is, the fat that left will be gone for good:-) read more

Funny, I posted a review- but either yelp or the owners of the salon took it down. so I'll write another. I loved going to the vibe salon. I went to the same stylist there for 4 years- she really listened to me and even convinced me to wear my hair curly (after wearing it straight for 7 years). I loved this stylist. I built up a really good rapport with her over the years and trusted her completely. I don't get my hair colored, never have, I like my natural color. A few months ago she informed me that she will only focus on coloring- therefore she will only cut people's hair IF they get some sort of color as well. I was devastated- I get you make more money with coloring hair- and I get that you enjoy it- but that must have cut her clientele in half. She said she would recommend me to another stylist in the salon- I'm not gonna lie- I felt shafted and unappreciated as a client. I really think this is bad business on the behalf of the salon. Business is business regardless of the services the client chooses! I'm on the hunt for a new stylist now, I just got my first haircut with a new stylist (at a different salon) and it was such a bad cut I ended up going home and crying. I miss my stylist and I miss the VIBE salon but I refuse to return to Vibe based on principle. I have a feeling it will take a while for me to find another stylist that I like... read more

I had Coolsculpting done at Vibe. This "non-invasive" procedure is not all that it is cracked up to be. I paid over $3000 for this service. I was expecting average results but was told by the medical esthetician that I would have great results. They tell you this is non-invasive and little bruising will occur after the procedure. Well a day after my procedure I looked like I had been hit by a truck. My abdomen was a mess. It was covered in red and purple bruises and I was in alot of pain. It was like this for over a week. I called the esthetician and she said this was normal but she could ask the plastic surgeon to provide pain killers. I stayed clear of anti-inflammatories because the surgeon advised that they could interfere with the results. I had hoped to see some change within the first six weeks. Nothing. It has been nine months and I still have zero results. I have noticed that a part of my abdomen is actually more prominent on one side now. I can't believe I paid $3000 for this ridiculous procedure. I am so disgusted with myself and the spa. Please do not make the same mistake as I did. Stay clear of this procedure. read more