Are you looking for a professional who uses the best technology? What about a clean, friendly and…read moresafe environment?! This place offers all of that. I would not go anywhere else except to Kelly.

Top notch service every time! Kelly is extremely personable and professional. This location…read moreprovides a variety of services from laser hair removal, acne treatment, and laser facials. The salon is clean and comfortable and I've always been 100% satisfied with my results...and I've been to many clinics in the past to compare. Highly recommend this business!!

Stay away from this place, and NEVER give your money in advance, especially if you have brown skin…read more I have first-degree burns all over my body from laser hair removal; she won't even refund me for the sessions not done. She blamed me for my burns when she was the technician, the "PROFESSIONAL." I never had much hair on my back and stomach, and she recommended I get laser in areas that were not necessary as the professional she was supposed to guide me, but she was just after money she would upsell everything shove it in my face. She used high settings on my skin, going as high as 16-18, claiming the higher the setting, the more effective the sessions would be, not having any regard for my skin. She claims she did everything by the book, yet I got burns all over my back and stomach. I had to go to the ER and take time off work because my skin was inflamed, itchy, scarred, and tight. All I want is money from the sessions she hasn't done, but she won't give it to me. She charged me 3,421.25 dollars for five full body sessions, only doing two sessions from that package( a total of 1,368.25 dollars), owing me 2,052.75 dollars. I drove 4 hours every time to come to her studio because I trusted her services. She even wants me to get other services done in exchange for a refund, AS IF I WOULD EVER TRUST HER AGAIN. My self-esteem and confidence are at an all-time low, and there is no accountability on her end. I'm shattered and scarred for life. I will have to see these scars every day. I will be taking legal action if I do not get a refund of the amount owed.

EDIT - THEY DEFINITELY MADE IT RIGHT!…read more I would like to say how happy I am with how Gentle Touch made my below complaint, completely better! They offered me a full refund for the extra charge that I was not expecting to pay, and I am a very happy customer now! ........................................................................................... I had a gift card for a massage and manicure. When I walked in to book I handed the lady (can't remember her name) the gift card and said "I want to book this" so, she set up an appointment with me for a couple days later. I had asked if I could change / pay extra to have a pedicure instead of a manicure (because I find manicures just chip in a day or so anyway, and aren't worth it (the GC was a gift to me)) this change apparently wasn't possible. Ok, that was pretty annoying, but I wasn't that upset about it , free manicure, whatever. When I showed up for my appointment, all was well. I had the massage and it was wonderful. An hour long of very professional, great, relaxing service. The whole time I was thinking I would definitely be booking again for a massage. Loved it Kelsey was fabulous and I thoroughly enjoyed the massage. The manicure was great too, until I was escorted out as soon as it was done, not being able to sit and let it dry at all, so 3 of my nails smudged before I even got to my car. (They did gladly help me get out my wallet and gift card, which was nice). I figured, I knew a regular manicure was just going to chip anyway so whatever. Up until then, everything was fine, it was when I went to hand in my gift card that I became severely disappointed and upset. I was told that the gift card covered $92-something of the amount, and that I still owed $63.25 ! I said, "What? I don't understand, the gift card was for what I had booked?" to which I was told (and shown on the back) that the gift card was for a 30 minute massage (not the hour that I got), and a manicure... Ok... so clearly someone made a mistake. Yes, it was written on the back that it was for a 30 minute massage and manicure, but I had handed the gift card to the lady when I booked and said I wanted THIS booked. So, she, being the one working there, should have booked the service that was on the gift card. I didn't know what she booked in, she just gave me the date and time. She had looked it up apparently and told me the reason I couldn't change to a pedicure was because the gift card was bought on a deal, so obviously she should have booked for that specific deal , as in the 30 minute massage, and manicure, not for an hour instead?? I would like to hope that it was just an honest mistake, but I feel cheated and don't think it's fair that I had to pay an extra 60-something dollars for a service that should have been free and a relaxing, enjoyable experience that was a gift to me. I would have happily only had the 30 minute massage that the card was for, but I didn't realize that she booked me for an hour, nor was I paying attention to the time while I was in the relaxing massage setting. I don't appreciate the only response from the girl who was taking my gift card, when I expressed my shock and confusion, all she said was just "oh, sorry" and then expected my payment. I really did enjoy the massage and Kelsey, and I realize it was a mistake/miscommunication, but no effort was put into fixing it, and this all just changed my relaxed appointment, and left a bad taste in my mouth and I will probably never book there again unfortunately.

I had purchased an online coupon for a microdermabrasion treatment at Gentle Touch in the fall of…read more2012 and was very excited to use it - I've never had microdermabrasion done before but had heard many good things about it. The lady who booked my appointment was very friendly and professional, so things got off to a good start from there. When I arrived for my appointment, I only had to wait a few minutes until I was escorted into the treatment room. I cannot recall the name of my esthetician, but she was a seasoned professional and it showed. The entire procedure - full face micro plus a calming masque - took about 30 minutes. Micro is an odd sensation but not painful. Application of the masque was very thorough and relaxing. When it was all said and done, my esthetician told me that Tuesdays are half off micro - naturally, they are kept very busy with this deal! I had a nice chat with the receptionist, who was a very pleasant lady, and left feeling happy with my experience. I may very well be back in the future for another treatment!

I had some nervousness/doubts going into my first microblading appointment, but Krista was a true…read moreartist! She was very knowledgeable and thorough in the procedure as well as her explanation of after-care and what to expect going forward. Right when she showed me the mirror after my first appointment, I was stunned and thrilled -- they looked great. I just completed my included touch-up appointment, and I'm pleased again. Not having to fill in my brows every day really knocks off a good chunk of time (when doing the rest of my make-up) in the morning... plus, having well-shaped, defined brows often makes me feel more comfortable forgoing make-up anyway! I would definitely recommend microblading with Krista to others. Very pleased. =) (Full disclosure, I posted this review on the Facebook page as well. Just wanted to get my feedback out there!)

From the owner: We offer the following services: Laser Skin Tightening, Body Sculpting, Laser Hair Removal,…read moreCorrective Facials, Natural Acid Peels, Acne, Rosacea, Scar, Vascular and Pigmentation treatments. Laser Lip Plumping, Laser Eye Smoothing, Laser Hand Treatments, Latisse for Lashes, Microblading, Eyebrow Solutions, Therapeutic Laser for Pain Snoring and Hair Rejuvenation. Laser Skin Rejuvenation, Vibraderm Microdermabrasion, Physician Injections, Waxing, Tinting, Skincare, Laser Peels, RedLight NIR+LED Therapy, Fotona 4D Laser Facelift, Cometic & Traditional Acupuncture, Gua Sha Facial, Facial Cupping, Mico-Needling, Nano-Needling, Dermaplaining.

My first impression walking in was " this place is quiet.:) as I sat down to await my apt. This was…read morelast month (March, 2018) The place is clean and the decor was appealing to me. Once going in for my Lazer treatment, the owner/ laser technician (Cynthia) was very friendly, knowledgeable and courteous. I don't know of many Black men that would actually do something like this (although it is certainly not uncommon for Black men to seek Lazer treatment) but Cynthia was able to take on the challenge of calming my fears :) Great spot, I'll be back again.

Ladies. If you are looking for excellent service and laser that works - Cynthia is your gal. I mean…read morewho am I kidding it's not a fun way to spend your afternoon - but worth it in the long run. Especially for us gals with Mediterranean blood ;) Expect discreet and professional servicing here.

I love what Valley Medical Aesthetics has done for me. I have had a few different treatments with…read morethem. IPL to help with some acne scarring that I had-- the red marks have fades significantly, along with those little broken capillaries in the creases of my nose-- it looks so much better! Refirm- to tighten my face-- I think the best way to describe it is it takes your skin from looking like a soft over ripe tomato, to looking like a firm fresh tomato. I know that is a weird comparison, but it's true. They also have a product called Melashade- it is a tinted sunscreen/ moisturizer that feels like silk going on and hasn't caused and trouble for my skin that is so prone to break outs. They specialize in leg veins-- that is next on my list!!

My daughter and I visited Valley Medical Aesthetics recently and had a very good experience. The…read morefrontline staff was friendly and professional, and made us feel comfortable. My daughter had laser hair removal and was worried about the pain but the staff member who was doing the procedure was calming and reassuring and my daughter got through it with flying colours. I got skin tags and moles removed and I couldn't be more happy with the result. I have received treatments at other clinics that were not nearly as effective; the technology used at this clinic is the best!

I have been plagued with hair since I was a child and was seriously considering laser but felt…read moreemotionally attached and a bit nervous to let someone in to my intimate spaces. Julia let me see that hair was not emotionally attached to me, just physically, and it removing could change someone's life, and I'm really feeling like it has. She is such a great person to talk to and open to any questions. Julia was super professional and clean, which I always look for in esthetic services. I felt more comfortable going to her in home business than a busy salon where everyone is looking at each other uncomfortably. Julia rocks and it is soooo worth going to see her!

From the owner: Julia's Electrolysis and Laser, specializes in Permanent Hair Removal, providing both Electrolysis…read moreand Laser. Other services offered are: Skin Tag Removal, Broken Capillairies, IPL Facials, Microblading, Eye Lash Extensions

My favourite spot in the world! I love the spa. What a great way to remove stress and let someone…read moreelse pamper you. I have never been to this particular spa but I had to stop in to pick up my boss a gift card. The staff was so helpful and nice. The place is beautiful and relaxing. I will definitely go when I find the time to go. They are pricey but that is to be expected since they are one of the nicest spas in Metro. I will say that the parking is terrible. Just be prepared.

I will never forget how this business treated me as a preteen. I had gone here to get my eyebrows…read morethreaded a few times. They did a good job. I bought some sandals, non-toxic nail polish and nail polish remover. I booked an appointment and payed for it in advance for 25 dollars. I missed the appointment because I was too young to drive. My spending money was from babysitting money. I explained this to them at the desk maturely but they basically said frick you, you missed your appointment kid so we get your babysitting money and were very mean and rude about it. It's been more than 10 yrs and I still feel disgust when I drive by that place. It's beautiful on the inside of the spa despite being kind of ugly or at least plain on the outside, I like how they are into some eco-friendly stuff but if they treat vulnerable youth like this, who knows how they treat other vulnerable customers. Could be ripping off customers with dementia, disabilities etc. They have no sense of ethics as a business and it has a snobby and judgemental atmosphere that keeps you from fully relaxing, despite the otherwise lovely set-up with flowing water, nice lighting and whatnot. I was getting my eyebrows threaded there once and the woman who was doing them interjected and pointed out my cystic acne when that wasn't even what I was going to say. Then she started shilling Dermologica anti-acne products. I don't have cystic acne anymore because of Accutane, not because of anything OTC including overpriced brands like that that just have sal acid most of the time and are really nothing special. It's wrong to exploit people's insecurities like that to sell things. Going to a spa should be about relaxing and making you feel good.

One week and my shellac nails were chipping. Cuticles were a mess. Tech cut my toe but offered…read moreno discount. Wanted blue tip French manicure and ended up with one blue colored finger which is what I walked in with (only it was green) I will drive the extra time to go to j and k nail in tantalion. My manicure lasted 5 weeks

This is a great spot prices aren't a rip off, but they are a VERY busy salon. Don't expect drop in…read moreavailability. I came at 10am opening and they were able to accommodate my friend and I for shellac manicures and pedicures, however it took them two hours to get us both finished. The work they do is great (partly why it takes so long) and they are very clean.