I really wanted to like Ours because we frequent several hookah lounges around the area and I…read morealways like trying somewhere new. Unfortunately, I wasn't impressed. I wouldn't call it a terrible place, but compared with some of the other hookah spots on Federal Hill, this one felt pretty clearly below average.
We sat at the bar and ordered two gum mint hookahs. I will give them credit where credit is due: the hookah itself was actually good. It came out quickly after we ordered, the flavor was good, and the overall quality of the hookah was solid. That's really the reason I'm giving two stars instead of one. If you're judging strictly on the hookah, they did a perfectly respectable job.
The rest of the experience was another story. The music was much too loud for what I personally want from a hookah lounge. I understand that they probably have a clientele that enjoys that particular music and atmosphere, and there's nothing inherently wrong with that, but if you're looking to sit down, smoke a hookah and actually relax or have a conversation, it can be difficult. The music simply wasn't my taste either, so it became more of a distraction than part of the experience.
Unfortunately, the service didn't help. Our bartender didn't seem particularly interested in being there, and there were several comments made to the waitress whenever people came in that gave the impression she wasn't especially thrilled with either the customers or the job in general. Maybe we caught her on a bad night, and I'm always willing to give people the benefit of the doubt, but as a customer, that's the impression that came across. You don't necessarily need someone bouncing around with a huge smile every second, but a little enthusiasm goes a long way in a lounge where the entire point is supposed to be relaxing and enjoying yourself.
The atmosphere itself is actually decent. It's nicely done and has a good overall look, but the space is small, and once it starts filling up, it can feel pretty crowded. That's not necessarily a deal breaker, but combined with the loud music, it makes the room feel considerably less relaxed than I was expecting.
The drinks looked good, but I also wasn't particularly impressed with what they cost. At those prices, I expect the drink itself and the overall experience to justify the bill, and I didn't feel like they quite got there. Maybe I'm spoiled by some of the other places we've visited, but that's part of the comparison when you're charging lounge prices.
I'm trying to be as objective as possible here because there were some positives. The hookahs were good, they were prepared quickly, the space itself is attractive, and I'm certainly not saying this is some horrible establishment. It just didn't give me much reason to choose it over the several other hookah lounges on the Hill that we've enjoyed considerably more.
It's also a relatively small place, so I could see the experience being very different depending on the night, the crowd and who's working. I probably won't be rushing back, but I'm not completely writing it off either. Give it some time and maybe we'll come back and give it another shot. For now, though, two stars feels fair. Good hookah, but too many other parts of the experience missed the mark for me.