Amateurs. The "passport office" is 1 person in a cubicle in a shared office space. I waited 30…read moreminutes after arriving for my appointment, nobody showed up, I left. Try a professional company instead.

I'd advise going directly to the state department. (300 5th Ave) instead of this 3rd party. The…read morepeople I interacted with in the Seattle office were not up to speed on what the actual requirements were for renewing my passport, and cut off the transaction before completion, and they suggested I go directly to the state department. Which I did, and it took all of 20 minutes to get my passport renewed. They were stating I needed to get additional proof of identity before they could process my renewal (I of course didn't need this; the state department was very helpful and the list of things they said to bring in the confirmation email, was exactly what they needed to renew my passport.) The only reason I'm giving them 2 stars, is that they refunded my money so all I did was waste an hour. But, poor customer service in my opinion. Just go directly to the state department (all these guys do is help you fill out the application and send along to the state department anyway). If they are going to sell this service, they should at least be able to accurately tell you what to bring when you come in.

Very helpful, but cater to mandarin Cantonese speakers, my wife speaks mandarin that is why we went…read morethere. Reminded me off when I was in China, very direct, but very quick!

We were heading to our trip to 6 different countries in Asia and needed a couple visa's to…read moredifferent countries such as China and Vietnam. Upon arriving, we were greeted by a lady that was able to answer some questions. The reason why I am giving a 2 star is lack of knowledge or response to some questions asked. I asked if we needed a Cambodia visa (in which you don't you can get it on arrival) and they answered that we did and that it had to go through the embassy. Another gentlemen also grumbled and said "you need advance notice a month and a half might not be enough". The pricing was also significantly higher than many other places that we decided to go to. We ended up going to Holiday China and we liked the experience there much more. Holiday China was honest with us and quoted us with great prices, was able to get our visa in a week, and was able to provide us detail about our trip. Meh, not that impressed mostly because of inaccurate information and pricing.

I liked everything about LIH Law. I came here from a reference. They told me to see Lesley…read more Lesley is a very good lawyer. I am very happy.

From the owner: L.I.H. Law is a Seattle immigration law firm exclusively dedicated to immigration law for over 20…read moreyears. We handle marriage green cards, K-1 fiancé visas, family-based petitions, DACA, naturalization, VAWA, U visas, T visas, asylum, and immigration waivers. We have over 100 five-star reviews on Google. Attorney Lesley Irizarry-Hougan has been featured on FOX, NPR, Univision, and TLC's 90 Day Fiancé. We offer a free screening call to determine if your case is a good fit. Consultations are conducted directly with the attorney — not a paralegal — by phone or WhatsApp, and are confidential and secure. We offer payment plans, and our entire staff is fluent in Spanish. Se habla español. L.I.H. Law es un bufete en Seattle dedicado exclusivamente a la ley de inmigración por más de 20 años. Manejamos tarjetas de residencia, visas K-1, peticiones familiares, DACA, naturalización, VAWA, visas U, visas T, asilo y exenciones. Tenemos más de 100 reseñas de cinco estrellas en Google. La abogada Lesley ha aparecido en FOX, NPR, Univision y 90 Day Fiancé de TLC. Ofrecemos una llamada de evaluación gratuita para determinar si su caso es elegible. Las consultas son directamente con la abogada — no con un asistente — por teléfono o WhatsApp, y son confidenciales y seguras. Ofrecemos planes de pago. Todo nuestro personal habla español.

I signed up for RapidVisa's (Boundless's subsidiary) premium review service expecting real, expert…read moreguidance -- someone to actually go through my evidence, identify gaps, and tell me how to strengthen my case. That's exactly what their marketing promises. But in reality, there was no genuine review at all. All they did was collect the documents I uploaded -- no real feedback, no personalized advice. I spent over a week going back and forth with them because they kept missing documents and made multiple mistakes on my N-400 form. It honestly felt like I was the one doing the reviewing, not them. Then things got even worse. I trusted them to submit my application before the October 20th deadline (so I'd still qualify for the easier civics test). They did send it -- but forgot to include the payment check. USCIS rejected the entire packet, and by the time I fixed their mistake and resubmitted it myself, I'd missed the deadline and lost eligibility for the simpler test. And shockingly, while the rejected application was still with USCIS, RapidVisa offered to resend a second application for me. That's a huge red flag -- USCIS does not allow multiple active applications from the same person. The fact that they didn't even know this shows a serious lack of understanding of the immigration process they claim to be experts in. I paid a premium price expecting professional help, but what I got was sloppy work, misinformation, and costly errors. Their so-called "premium review" is misleading and absolutely not worth it. Save your money and go directly through USCIS.

The email address on website bounces back The voicemail…read moresystem is a nightmare. There is no directory. You need to know who you're calling. As a new customer I have tried entering random numbers until I hit a box. No one calls back. Ever. Imagine: you are stranded and flight is canceled. You call your travel agent for assistance. Well, SCAN EAST WEST doesn't answer the phone. There is no working email address Looks like a 100% SCAM. DO NOT USE

I was originally very excited when I found a local travel agency that "specialized" in Scandinavian…read moretravel, as I was planning a 3 week trip with my child and didn't know much about those areas. The agent I worked with was prompt to respond to my emails at first and seemed very knowledgable and helpful in getting an itinerary together. I was under the impression that travel agents get paid by the companies they work with for the travel arrangements, so I was surprised by the agent requesting $100 from me to book our plane tickets and for the time she had spent up front. But I felt her expertise had been worth it, so I paid AND wrote a check for the air ticket as she couldn't book it with a credit card due to some "special" fare she had found. The airfare she found us was not any less than I was able to find myself online, and the way she booked it meant I couldn't make any changes online OR with the airline itself. The agent did not mention to the airline that my daughter was 6 so the airline had placed us in seats that were not next to each other. It took me several phone calls to straighten this out. I wasn't expecting the use of a travel agent to cause me MORE work and stress. When I asked her to help with train tickets, airport transportation and other side trips we might like to make, she said she would need more money to do this. She sent some links to where I could book those things myself (thanks, I can Google too) but offered no help on airport transportation or how to get from point A to B. I ended up booking most of the train and boat travel myself online after extensive research, plus a gorgeous hotel for a side trip and it was fairly easy *once I knew where I needed to go*. Sometime in the middle of our "planning", she had some sort of email issue and stopped responding to my emails and questions. Responses became spotty and slow and she "lost" or never received some of my emails. I'm not sure what value a travel agent provides - I was hoping she could handle the details since I work full time. Her random requests for more money to make more arrangements seemed very unprofessional. She half-made a reservation with a company called Rail Europe that ended up being a total waste of money - they booked me a train connection that wasn't possible to make and I had to drop another $100 mid-journey to make sure we got to Stockholm. I'm still arguing with Rail Europe for a refund. On the positive side, the three hotels she had recommended and booked for us were *excellent* - really nice, great with kids, and amazing food. The bookings were as expected when I confirmed them, and we had no surprises. The overall itinerary she proposed worked well for our schedule and requirements. So it wasn't a complete loss. But next time, I'll just book the trip myself online.

My husband and I have been on dozens of cruises from Carnival to Crystal. We had always wanted to…read morego on Seabourn, so for our tenth anniversary we went with friends on a Seabourn cruise from Nice to Barcelona. Because of the price we paid our expectations were that the quality of food, service and attention to details would be worth the money. Sadly, for us, those levels ran below Carnival experiences we had in the Med. For example, the beef we had tasted was below par and we asked the chef if it was prime. HE SAID HE DID NOT KNOW WHAT PRIME BEEF WAS! For a cruise of this caliber, for the head chef not to know this was stunning. He told us the name of their purveyor. When we looked them up, they don't sell prime beef. When we were on the Carnival Cruise we could eat in the ship's steakhouse and have amazing prime beef- just like you were eating at Morton's. Our friend has food sensitivities and went through great pains to let Seabourn know. Our first night he was served a tomato bisque and verified there was no dairy. He asked three times. He took one bite and after having been completely off dairy for 4 years could taste the butter in the soup. We called over the maître de and then found out the soup was indeed made from butter. If this only happened once it would have been forgiven and understandable, but it happened night after night. This was our friend's first cruise and we pledged that a line of this caliber would completely take care of his every food need. We felt responsible for leading him into a very uncomfortable situation that happened so many times on the trip it became laughable. The small ports were beautiful and our quarters were spacious but they were not worth the price that we paid. I felt ripped off, discouraged, frustrated and taken advantage of. It was almost an "Emporer's New Clothes" experience. We had heard how amazing this line was, and to have a Carnival ship outdo them was crazy. I, too, have food sensitivities and when we were on the last Carnival Med cruise the chefs were AMAZING at making beautiful creations for me every night and they never made a mistake. It almost brought me to tears to be so cared for on that Carnival ship which was a fraction of the cost of Seabourn. Here's the kicker. My husband took notes on all of the service highs and lows and sent them to Seabourn. They sent us a letter offering us a class upgrade the next time we sailed with them. Fool me once, shame on you. Fool me twice, shame on ....Seabourn.

do not use seabourn cruise line. we booked a cruise to alaska and our flights through seabourn…read more because of alaska airlines mistake we missed the cruise and lost all the money on the booking. alaska airlines sent us a e mail saying they refunded all of the flight money to our bank account but because seabourn booked it they put it in their account. you cannot talk to anyone about any problems use must e mail them . i got a call from them and could not understand much of what they said and the person did not seem to care. he said he would summit it. after over one weak sent a nother e mail and nothing. this is not money seabourn is refunding it is alaskas refund. use a reputal cruise line not seabourn

They were SO helpful! My family want to go on a cruise so I decided based on good reviews to call…read morethem. They were so helpful and friendly. I got to talk to someone who gas been thete for a long lo g time and she fave me some good advice and I was so shocked it didn't cost me money and also she didn't push me to go with them abd for that I really recommend them and will use them in The future . When I called customer service at carnival cruse they pushed me SO SO much to book right them and I didn't want to

Definitely aptly named. It was our first cruise and a bucket list cruise. Our TA, Gayle Takashima,…read morestepped us through the entire process with recommendations and suggestions and made decision making painless and simple. It was a seven day Alaskan cruise and Gayle showed great patience in working with us and some, sort of, incessant questioning. I would highly recommend Cruise Specialists, and Gayle, for any cruise you might be considering

I wanted to organize our trip to Costa Rica by myself but quickly felt overwhelmed with all the…read moredetails at play. That is when I decided to use Anywhere.com after reading all the great reviews. I am so glad I did. David Leon was our contact and he did a fabulous job! I told him how long we wanted to go, the places we wanted to see and our budget. He planned the whole trip with hotels, breakfasts, transfers, tours and more! He kept a constant communication with us before the trip and during the trip if we had a question. Everything went smoothly, all the hotels were fabulous, the transfers were on time, the tours were amazing, the guides were knowledgeable. We were absolutely delighted with the experience and this is thanks to this organization. They are professionals and they do their job with absolute perfection. Thank you so much!! Pura vida.

They were really good, would book the trip again with them. Cesar and his team were awesome! They…read morewere on top of things always and were available all the time via WhatsApp or phone. He really took good care of us. I would recommend him to others as well.

Logistical disasters abounded! Went on a "luxury wine and food tour" that was 50% luxury and 50%…read moremotel six. The five day stretch in the middle was a bumbling mix of terrible winery, a jolly tour guide who knew nothing about food or wine, a moldy hotel bathroom and endless hours on a small bus. Had to pay extra for a suite and then had our suite given away to another couple on the tour - with no offering of a refund until we called it to their attention. Fortunately the first hotel was lovely and the last three days saved the whole trip. I paid way too much money for such mediocre service and accommodations and transportation. Trust level with this agency is 0. Never again

My experience was with one agent only so I can't say how the rest of the agents are. She was…read moreunprofessional and unfriendly so I decided to take my business elsewhere.