Dr. Townsley, Jenny and all the staff there were awesome! They are attentive, kind and I felt the treatment plan was fair and never felt they were trying to do more than was necessary and safe. The clinic was very clean and comfortable. Definitely a great addition to our neighborhood! Thanks so much VEG!! read more

Great experience taking my dog Lily to VEG in Anaheim Hills. She needed emergency care for a dog bite. She was seen within seconds. The entire team was attentive, helpful, friendly, and knowledgeable during my time there. read more

Thank you for all of your workers you have here they very nice and caring for your animal the Doctor is very friendly and helpful on any questions you have really appreciated that read more

Veterinary Emergency Group - Inside hospital - Emergency Pet Hospital Near Me - Anaheim, California

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Yesterday was a really hard day. We dropped off our dog for surgery at 7 AM, and he was finally discharged around 6 PM. On our way back home, we got stuck in terrible traffic. It was close to 8 PM, after sitting in traffic for a long time, when I suddenly noticed my dog crying intensely. I quickly pulled over and saw that his seat was soaked in blood. I panicked and started crying myself, I was terrified that his stitches had opened or something serious had happened. By pure luck, we were very close to Veterinary Emergency Group . I rushed him in, and I honestly can't thank the staff enough. Everyone there was incredibly kind, calm, and full of positive energy. Their warmth helped me breathe again during one of the most stressful moments I've ever experienced. Thankfully, the stitches were still intact. They carefully checked everything and re-bandaged the area with a larger, tighter, and more secure wrap. They were so patient and thorough. I know this isn't the kind of place where people scroll through reviews like they're picking a restaurant. Most of us come here in a rush, out of fear and panic, just searching for the nearest location, hoping for the best. But if you're reading this now, and your pet is in there being cared for: you can relax, they're in good hands. God bless these people. They truly felt like angels without wings. Forever grateful read more

Seriously the best experience ever. We brought our green cheek conure in because we thought she might be laying her first eggs, and we just wanted to make sure everything was okay. From the moment we called, everything was so easy. The person on the phone was super helpful, the online check-in form was simple, and we were seen right away. The staff and doctor were so kind and gentle with our bird, and they really took their time to check her out and explain everything to us. They gave us honest options (not just trying to sell us stuff) and even recommended some great avian vets in the area, which was a huge bonus. We left feeling so relieved and reassured. If you ever need emergency care, this is 100% the place to go. read more

This was by far the HARDEST decision of my life. This office went above and beyond to help us and understand how difficult and important our baby was to us. From moment we brought him in they were caring. They gave him snacks from the employee fridge. They walked us through every step with patience. Thank you Bree, most of all. She has followed through with us on information even on her day off. She understood we were broken and she couldn't fix it but she seems to do everything in her power to show us she was on our side. Thank you for that support. Thank you to all the staff at VEG ! read more

If you ever need a veterinary clinic for any of your pets needs, this is a place to go, but especially when you have to tell one of your furry love children goodbye. Today we lost our 14-year-old baby girl and I can't tell you how much it means to me how wonderful these people were I could never repay anyone for making it such a special goodbye. They were so patient and sweet and caring and loving and understood mine and my husbands pain. We all need a little more wonderful people like all these men and women in our world! read more

Veterinary Emergency Group - RIP White Dog. We love you so so much! - Emergency Pet Hospital Near Me - Anaheim, California

Waited a week to write this, but huge shoutout to the amazing team here. My 10 year old family dog was showing signs of illness while I was on a trip in Japan. When we got home, we rushed him straight to this emergency room to get treatment. The emergency room felt warm with team members, who you could tell, truly care about what they do. They put our dog on intensive care and placed him in an oxygen cubbie. We got to sit there with him a for a few hours, and they even pulled over a couch so we can be close to him. The staff here is incredible sweet and helpful and we knew they wanted the best for our dog just like we did. We got to give our dog some head scratchies before heading home and saying goodbye to him. It seems that our dog wanted to say bye one last time before he left because he ended up passing about 2 hours after left. The staff did everything they could and we are so appreciative of them. read more

Our sweet 41 year old African Grey was having seizures. The staff took her immediately. They were able to sedate her so she was comfortable. They took us to a private room so we could be with her for her last breaths. Not too many vets specialize with birds. The vet we had was so knowledgeable and sweet. I cannot say enough about how kind and compassionate the staff was. I would highly recommend this ER to anyone looking for an amazing staff for your beloved pet. They made my family feel so comfortable during such an emotional time. read more

The staff and doctors at VEG are truly remarkable and compassionate. One night, our cat, named Sebastian, suddenly stopped eating, and since our regular vet was closed for the holiday break, we reached out to VEG. From the moment we arrived, it was clear the facility was clean and well-organized. Dr. Reed stayed with us throughout the process, carefully diagnosing our cat's condition. We got to see the ultrasound and X-rays, which made everything clear. Sadly, our cat, who was already elderly, was diagnosed with an aggressive cancer. Dr. Reed and the team were incredibly understanding, offering both emotional support and practical guidance during this difficult time. They provided pain medication for our cat to help him eat but were honest in letting us know that euthanasia would likely be necessary soon. About a week later, when our cat stopped eating altogether and began hiding, we knew it was time. Because of the care and respect they had shown us, we returned to VEG for the euthanasia. The staff was thoughtful, compassionate, and allowed us to proceed at our own pace. They sent us a heartfelt card afterward, along with a paw print keepsake. Overall, VEG stands out not only for its advanced facilities--including on-site diagnostic equipment like ultrasound and X-ray--but also for its exceptional communication. The doctors are caring, transparent, and don't sugarcoat difficult news, which made a challenging experience a little easier to bear. read more

Veterinary Emergency Group - Emergency Pet Hospital Near Me - Anaheim, California

Unfortunately our ferret, Beast, passed as soon as we arrived at the clinic. Without any hesitation the staff saw us outside and asked if we were okay. Two young women came out ( El and I couldn't catch the doctor's name) to help us make sure he passed the bridge soundly.Both the staff and doctor handed is both water and a box of tissues. We cannot thank you guys enough for your empathy and compassion. read more

We brought my dog in tonight on advice from my primary vet to get fluids. Our quote was $5,000 for an overnight stay. Although they got records from our primary vet, they wanted to retake tests performed in last week. We got there at shift change so we got to witness their team meeting for almost 45 minutes where they laughed and joked and acted like they had all time in world. Then an emergency came in which was very traumatizing and understandably we weren't top priority at that moment. Very disappointing to say the least. Have some respect for those around you... read more

We were referred by our vet to this office for after hours/emergency services for our dog. The facility was clean and well maintained. The staff was very friendly and kind. The vet was very knowledgeable and transparent about which tests & treatments were needed and which ones were recommended, but not required. While it was expensive (because it's emergency services & care) I didn't feel over charged. I would highly recommend this clinic for emergency services over any other, especially the one nearby. read more

On Sunday afternoon, my German Shepherd was chasing a ball on asphalt and tore her paw pads to pieces. Yes, all 4 of them. I called Emergency Vets in my area only to hear a 2 to 3 hours waiting time from them all. I called VEG, and there was no waiting time, and it was one of my best experiences at Vets Emergency Group one would ever expect. Bella was treated with compassion, empathy, and love. The doctor was great, and each and every Vet tech was phenomenal. Bella was in good hands. In the event there is another emergency, I wouldn't think twice I would drive right there for the absolute best care. I highly recommend them to any pet parents. read more

Veterinary Emergency Group - Emergency Pet Hospital Near Me - Anaheim, California

My holland lop woke up with both eyes infected and her regular exotic vet was not in the office. They recommended VEG. We had a great experience. They put me and my 2 bonded bunnies in a private room so they would be away from the dogs in the waiting room. They laid down towels and hay so the buns could be out of their carrier and roam on the ground. Everyone was so kind and professional. They handled her so carefully and I was so impressed. Yvette even walked out with us with an umbrella so they didn't get wet in the rain. I would go back in a flash if my vet wasn't available. Thanks for all your assistance VEG!!! read more

I would just like to start off this review by thanking the amazing staff here at Veterinary Emergency Group for the quality care and support that was provided for our dog, Oreo. Oreo got into a container of Icebreaker gum which contains Xylitol and for those of you who maybe don't know, it's a very dangerous thing for our fur babies to ingest as it can cause liver damage and blood sugar dropping to a point where it can be potentially fatal... and Oreo just so happened to ingest 3x the amount that would be toxic and did not have a very promising outlook... We rushed on over to VEG since they are one of the few 24/7 emergency clinics nearby. We had called ahead to give the staff a heads up of our situation and when we arrived they greeted us and walked us through the steps of reporting to the poison control center for animals. The receptionist, Holly, was super helpful and just an overall calming presence while I was in the middle of my internal freak out and helped me to feel more at ease. The nurse/vet tech staff were all super friendly and despite it being so late at night they were able to swiftly exam Oreo and get him set up to start the treatment process. Dalton, our main night time vet tech took the time to explain the different steps in the treatment plan and also would let me know what it was he was doing as he was conducting Oreo's initial vitals check which helped me to relax a bit as he mentioned that Oreo's initial vitals seemed to be within normal range, but would need to be monitored for the next 48 hours while receiving treatment to help counteract the Xylitol. Now onto the staff... Oreo normally does not like males, but Dalton was one of the few exceptions... especially when he gave Oreo a little extra lunch LOL. Oreo is also a little skittish around new people, but all the staff went above and beyond to make him comfortable (even giving him a little room for our overnight stay and let him stay on the couch) Shout out to the army of staff, Jamie, Nani, Jazmin, Mimi, and Kloey (sorry if I'm missing a couple... there were just so many helpful staff) who helped check in on Oreo and gave extra care and attention. I would also like to thank Dr. Ortiz for helping to reassure us and keeping us updated after each vital check/tests so that we knew that Oreo was on the right track to recovery instead of anxiously waiting to see if he would make it or not. We ended up staying for about 48 hrs at the clinic before they gave us the okay that Oreo was able to be discharged and go home. I personally love the fact that they gave us the option to stay with Oreo throughout the stay and we were able to be next to him as he got his tests and treatment done. They even have little snacks and drinks prepared for us to munch on while we wait for updates. It's definitely scary to think that this whole situation could've gone differently had we not caught it in time and rushed Oreo over when we did... and I will forever be grateful to the staff at VEG for helping to treat Oreo and providing quality care despite handling several emergencies at once. Side note, the staff here are incredible.. in the short time that I was there, I saw a variety of animals (not just dogs and cats) come in to get treatment and the staff treated all of the patients with the same amount of care and attention that a pet parent would give (if we were medically trained lol) and treated everyone like family. So if you're experiencing a pet emergency and don't know where to go, look no further than with VEG as their staff will definitely take good care of you and your pet. read more

Veterinary Emergency Group - Oreo getting the VIP treatment at VEG while getting his injection lol - Emergency Pet Hospital Near Me - Anaheim, California

Nothing but good things to say about this emergency vet clinic!! I've never been to an urgent vet let alone a vet as nice and caring as here! You can tell all the employees care about your pet. They have an open vet clinic so you can keep your eyes on your pet. My puppy felt so safe knowing I was right next to her. They were just so kind and that meant the world to me since it was 4am and I was so scared for my pup! I drove around 20 minutes but it was so worth it! read more

We have a new Iggy puppy, she was playing in the backyard last night and came inside and suddenly one side of her face and mouth was very swollen. My husband was able to get my puppy seen without an appointment immediately! The doctor was knowledgeable and professional. He gave her medicines for an allergic reaction to an insect bite. She came home and slept with me, and the swelling was gone by morning. I am thrilled with the fast and easy service. Plus, my receipt and medical notes were emailed to me and our normal vet. This made it easy for me to do an insurance claim. I will absolutely use them again if we need to. They are fabulous! read more

Veterinary Emergency Group - Fia the Iggy - Emergency Pet Hospital Near Me - Anaheim, California

I brought my Guinea pig (Nimbus) to VEG because his eye looked really bad. The staff there were really caring and put him into a special incubator to keep him warm and gave him hay and water. Several staff members worked with me to make his stay affordable and they helped me to find a clinic to do his eye surgery asap despite Christmas being tomorrow (they could have done the surgery there, but it would have been really expensive and the staff said he'd be okay for another day). The staff updated me on his status and explained everything to me. Nimbus was in good hands. Edit: Nimbus's surgery was performed today by Dr. Yang at VEG as they changed the estimated price to be more affordable (originally doing his surgery at a clinic tomorrow was going to be significantly less expensive). I am very grateful so that Nimbus doesn't have to suffer a day longer. Dr. Yang did a fantastic job with the enucleation and gave me pain medication for Nimbus's home care. Nimbus is eating and seems back to his happy old self already! read more

Veterinary Emergency Group - Emergency Pet Hospital Near Me - Anaheim, California

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Truly the best of the best when it comes to caring for your pets. When our vet was closed and my puppy got stung by a bee, I rushed her to VEG. The care we received was exceptional--compassionate, fast, and professional. The staff was not only friendly and knowledgeable but acted quickly to make sure my pup was okay. It's incredibly reassuring to know that in any emergency, VEG will be there for us. Thank you for going above and beyond! read more

Veterinary Emergency Group - Emergency Pet Hospital Near Me - Anaheim, California

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Don't hesitate to bring your pet here if you have an emergency or are unsure if after hours care is necessary. Our puppy was incredibly sick with really low platelet count that baffled another vet. VEG diagnosed the problem and saved us A LOT of heartache and unnecessary, ineffective treatment that would have been catastrophic for our dog. We are grateful and highly recommend. read more

I recently visited this place this past Monday because my rabbit was not feeling well. The doctors and staff there were very compassionate and transparent with me about my fur babies condition. They allowed me time with my rabbit alone and I got to say my final good byes. read more

TERRIBLE! I called begging to take my lethargic pet in for emergency surgery, due to the fact that they call themselves an emergency clinic. The pathetic employee that answered declined me due to the fact i'm too far according to her and there's a fire. I take toll roads so no need to be so obtuse in your capability to handle customers and decline them for being 30 minutes away with no other reason. VCA Yorba took me in instantly and laughed and shamed this place for using an excuse of a fire to excuse the fact that staff is lazy and unorganized and poorly trained. Why be in this business if you don't want to save animals begging to come in? Shame on you. read more

Very compassionate. Nice open space so you can stay by your pet's side through it all

This place is the best vet office I've ever been to in my life! The speed and efficiency of the staff blew me away and how easy and simple it was to get my cat taken care of was amazing I want to personally shout out Jess, who not only recommended me to come in but talked me to thru everything and made sure I was good during my visit! Nani and Jenn were the vets who took care of my cat, Doja, who swallowed the wrong piece of grass they treated her with so much love and care and even talked me thru each step which was great because I have high anxiety I am truly thankful for everyone here and the help i received, this is a place I will be coming back to (hoping I won't but ya know haha) and recommending to all my friends and family read more

Veterinary Emergency Group - Doja all better and on the way home - Emergency Pet Hospital Near Me - Anaheim, California

Extremely great staff. They were so caring and helpful! They took care of my pup and were so sweet. Highly recommend this place over any other veterinary emergency group! read more

the sweetest, most down to earth, animal loving people/vets that work at this facility. It's rare to come across people who are truly willing to help and offer guidance the way these individuals did. and the fact that they are 24/7 on call, and ready to help immediately, is amazing. thank you kindly. I highly recommend. read more

WORST PLACE EVER! When I say that they over charge, oh boy they SUPER over charge! Not only that, but the way I witnessed Doctor Ortiz operate was something else. Maybe instead of being all hopped up on something like that snowflake and not sitting down and looking over everything when it comes to charges with the individual being their pet in. It would not result in a bad review written because when pet owners come in all nervous and scared about their pet. It's BEST TO SIT with that pet owner and go over what's being in charged and why. For instance, my dog never received iv electrolytes, AND Doc Ortiz drugged my pet up so badly that I almost had to bring her back so they could "reverse the effect" of the drug given. This place get a a -0 star rating. read more

I took in my sweet Baylee Shay Tuesday morning due to a cough and heavy breathing. They told me they would be ready for her when I got there. As soon as we walked in they took priority in making sure she was comfortable. It was a little overwhelming but, they walked me through everything they were doing. Unfortunately my best friend of 14 years was having heart failure. After monitoring her for about 45 minutes my girl just wasn't getting any better and I had to say goodbye. They set us up in a room to be alone with her and say our goodbyes. Everyone here communicated with me very well and left out no details, Holly was very sweet and knew Baylee meant the world to me and promised while I was gone she'd be in good hands, if I had any questions after I left she told me not to hesitate and call. Even though Tuesday was the hardest day of my life everyone here made the process easier. Thank you to everyone who cared for Baylee, I really do appreciate you! read more

Brought in our bunny Alfie after he wasn't eating or pooping for 2 days. I called here after cold calling every vet on Yelp, and the excellent customer service care started from the receptionist on the phone who knew right away that I was worried about GI stasis. Upon arrival we were escorted to a personal bench seat where they brought a covered box, hay, and fresh greens for Alfie to enjoy. All the staff were professional, kind, and collaborative. I could also tell that they enjoyed their jobs and loved animals. It was a bit of a drive for us to get here but so worth it, and I'm glad that we know this place is here in case things ever happen again (god forbid). There was even a complimentary coffee and snack bar for visitors. Thank you VEG! read more

Veterinary Emergency Group - Emergency Pet Hospital Near Me - Anaheim, California

Our dog had to have emergency surgery today after being attacked by another dog. From the moment we walked into VEG, we felt welcomed and we felt they cared about our animal and his injuries. All of the staff were very kind and sympathetic. These emergencies are never at a good time and are very expensive, but I felt our dog had the very best of care and the whole staff made us feel confident we made the right decision to go to VEG. read more

Our cat got attacked by three coyotes, and our local emergency vet recommended we come here because their doctor was performing emergency surgery. We live in Corona, so we drove to Anaheim Hills, which is about 30 minutes away, but it was totally worth it. If you ever need a vet emergency hospital, please come here! I can't even begin to tell you how much care we received not only for our cat but also for us as pet parents. From the moment we arrived, Elle helped us get checked in and guided us through the entire process of the cost and how to pay. She also set up a room with pillows and blankets for us to spend the night and be with our cat. Dayna was very helpful and personal. She treated our cat as if it were her own. Dayna also made us feel comfortable by offering us food, snacks, something to drink, and even bringing me an extra chair for my feet to be more comfortable. Lastly, Dr. Reed was incredibly amazing! She explained every single procedure that needed to be done and what it was needed for. She explained the risks involved and let us be there every step of the way. The entire staff here truly cares about the health of your pet's well-being and the well-being of the owners because it's an emotional experience seeing your animal hurt, but the entire staff made sure we were taking care of. If we ever have another animal emergency (not that I would want to), we will definitely be back here. Thank you everyone at Veg! read more

Veterinary Emergency Group - Emergency Pet Hospital Near Me - Anaheim, California

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I'm so glad I found this emergency group, they were very comforting and found out what was wrong with my little dog right away. I wasn't there too long and it didn't kill my pocketbook. I even came back the next day to have them look at her. They took such great care with her and everyone was helpful. I didn't feel like I was sitting outside of a waiting room, wondering what was going on. She's tiny so they looked at her right on the couch that I was sitting on. I will definitely go there and refer everyone I know to come here. With four dogs you need to have a place like this in your back pocket, thanks everyone. read more

Veterinary Emergency Group - On our way to the doctor, her eye was bulging and looking sideways - Emergency Pet Hospital Near Me - Anaheim, California

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The staff here is very friendly and accommodating, however, this place is the epitome of ridiculously high veterinary cost. I was charged $156 plus to place a simple catheter and $137 plus for a minor clip and cut of a wound. And that was after having costs removed that just simply weren't necessary. Many of their costs are out of line. It is a tragedy how much both the animal and human medical community takes advantage of people that need to be healed and have no choice. Healthcare should be a service of helping, not a high profit business. read more

If I could give VEG 10 stars I would! Our senior fur baby, Marley was experiencing a medical emergency and I found VEG searching emergency after hours vets. Although we do have few closer to where we live, none had good reviews so we chose to make the drive to VEG, our Marley deserved the best care and that is what he received with VEG! From the moment we walked in we were seen and heard. The fact that we were able to stay with our Marley through the entire process, and not taken from us to a back room like all other emergency vets, made all the difference. Unfortunately, we had to say goodbye to our Marley but VEG made the experience a warm and peaceful one. We were able to take our time saying goodbye and stay with him after he passed. HIGHLY RECOMMEND VEG!! read more

Simply AMAZING!!! The whole team is so warm and kind and took care of both us and our pup. Way faster than all of the ER vets we've been to. Our poor guy got bit in the face by another dog and needed stitches and they did great. Thank you VEG team for taking such good care of our Ruger read more

Thank you Dr. yang and nurse Dayna! My baby Rex is still in their care but with their hard work and communication I know my baby is getting the proper care. I just thank god that I found a hospital that loves and care for animals. Thank you from the bottom of my heart to the whole staff. Mommy and daddy can't wait to see you Rex!! read more

Last Sunday, our 14 1/2yr old Roxie let us know it was her time. She had stopped eating and just couldn't walk anymore. I called VEG and spoke with Cheryl. She was so kind and helpful. We brought our doggie there and they met us at the door. The whole emotional process was not easy, but the staff, Fatima and Dr Crossfield were so sensitive...it made a very painful situation easier. What a great group. We are so appreciative of all your help. We even received a condolence card with lamenated paw prints our Roxie. Thank you so very much and all the best. read more

Just got discharged after our pup took a scary fall. She was given a thorough exam, some pain medicine, and return precautions. Can't thank all of the staff here enough for all of their help and kindness. Thank you Dr. Reid and the rest of the staff!! read more

Going through one of the toughest days of your life and putting a pet down is something you never want to do. I had to say goodbye to my leopard gecko that I've had since I was a little kid, and the staff here at VEG were so thoughtful and caring throughout the entire process. They did all the tests and x-rays I could ever ask for when making such a difficult decision. Even days later when I still had questions, they provided me with all the answers and continued to support me through this process. I truly appreciate Dr. Cody and his staff. They went above and beyond during a very difficult time in my life, and I am so grateful for them. I highly recommend VEG to anyone with pets, big or small, from dogs and cats to reptiles. read more