We have been to LBAE a number of times for our Golden Retriever Byron. The latest incident required surgery for an obstruction. As always, Byron received great care and has recovered. Dr Ravi did the surgery and we appreciated the follow-up. Dr Lee and Dr Kerr also provided great support. Because Byron has IBD his symptoms could have been dismissed as part of his condition. We were lucky that when Dr Lee suggested an xray, we took her advice. Everyone at Long Beach Animal Emergency was amazing. read more

I really wanted to give LBAE 5 stars. They (I believe) took good care of my dog who came in with multiple seizures in one day. Bill came in high ($5k) for their services (which AI says is on the high end based on a survey of these services elsewhere, although who knows if that's true?), and I was in no position to shop around so I was fine to pay whatever it cost to get her better. * But if you can shop around, you should. * All this to say: I was not a difficult client and I'm SO grateful LBAE was able to help my dog get healthy (as far as I can tell just 48 hours later.) That said: would someone please train these folks in customer service/bedside manner? WOW. (Read your not-5 star reviews, LBAE!) I really hope I never need an animal ER ever again but if I do, I'll likely have a plan on where else I can go aside from here. A little thoughtfulness and a gentler touch go a long long way with humans too. read more

I brought my pug to Long Beach Animal Emergency on July 29 around 7:15 PM for because he got into the trash and injusted cherry pits ingestion ($600 to induce vomitting btw). What should have been a straightforward emergency visit turned into a traumatic 8-hour nightmare because of their staff's negligence, terrible attitude, and shocking lack of empathy. ​While my pug was hospitalized under their direct care, he somehow managed to chew and swallow part of the facility's own equipment. Because the staff failed to properly monitor him, my dog had to endure additional forced vomitin (2 extra times), x-rays, general anesthesia, and an upper GI endoscopy. Putting a small breed through general anesthesia and multiple invasive procedures in pne night takes a massive physical toll, and seeing him go through all of that for an issue they caused was completely heartbreaking and entirely preventable. ​Sitting in that waiting room for 8 hours overnight was agonizing. ​Zero Check-Ins & Neglected Updates: I was left sitting in the waiting room for hours on end without a single staff member proactively checking on me or giving me an update. Every single piece of information I received required me to walk up to the front desk and ask for it myself. ​Distress and Callousness: I sat there for hours hearing my dog whimpering in the back. At the exact same time, I had to listen to the staff laughing, joking, and chatting right nearby. I know people talk and laugh at work, but hearing the staff carry on while my dog was crying in pain after they let him eat hospital equipment felt incredibly cold and insensitive. ​Attitude & Eye-Rolling Over Documentation requests: When I asked for existing paperwork documenting the equipment incident (simply to ensure I had records in case he needed follow-up treatment late) the RVT gave me a ridiculous amount of attitude, eye-rolling, and unnecessary back-and-forth. To make matters worse, she claimed the doctor was "actually doing me a favor" by waiving the fees for the endoscopy and extra procedures to incude vommiting. Fixing a mistake caused by your own oversight isn't a favor, it's basic accountability. ​Zero Follow-Through: After promising that the practice manager, "Jennifer," would reach out to address the situation, missing records, and potential future care, I received nothing. No email, no phone call. Complete radio silence. ​The one single bright spot was the attending veterinarian, Dr. Taniguchi. He truly did his best, treated my dog with care, and tried to make things right by waiving the fees for the incident and escalating it to leadership. I can genuinely see that he cared, and I appreciate him for that. ​Unfortunately, one good doctor can't make up for a disrespectful staff, negligent supervision, and management that hides behind ghosting a pet owner. ​Please think twice before leaving your pets here when they are at their most vulnerable. read more

I rarely leave negative reviews, but I feel it's important to share my experience. While the veterinarian appeared knowledgeable and competent, the overall experience was disappointing because of the lack of compassion, communication, and customer service. From the moment I arrived, my dog was taken to the back without anyone asking me to explain what was wrong or allowing me to be part of the initial assessment. My dog remained in the back for about an hour and a half before anyone spoke with me. I was eventually brought into an exam room--without my dog-and presented with a treatment plan and an estimate. As a pet owner, I expected to be involved much sooner and to have someone take the time to listen before making recommendations. I spent nearly five hours at the clinic, yet very little of that time involved communication or updates. Most of it was simply waiting, wondering what was happening with my dog. The payment policy was equally frustrating. You're given a low-end and high-end estimate, but you're required to pay the highest amount up front before any treatment is provided. When the original services aren't all used, it feels like other charges are added to bring the total closer to what you've already paid. Whether that's the intent or not, it leaves the impression that the estimate is structured to ensure customers pay the highest amount possible. The one bright spot was one veterinary technician who was kind, gentle, and genuinely caring with the animals. She showed the empathy and compassion that I wish had been reflected throughout the entire clinic. I also noticed that many negative reviews receive the same generic response asking customers to call the office. Respectfully, this experience wasn't the result of a simple misunderstanding-it reflected the overall way the clinic operates. I won't be returning unless I have absolutely no other choice. Veterinary care should combine medical expertise with compassion, communication, and respect for both pets and their owners. Unfortunately, that was not my experience here. read more

My 11 yr old Belgian had something wrong with her stomach like she hit herself while getting on the bed. I brought her in on a Friday 430 pm and by 6 pm she was heading home with 3 medications. Injections for pain and they took her in immediately. At my previous place this would have cost me easily 1500 it was reasonable for the care and the medications and quick attention. read more

Long Beach Animal Emergency - Stella Belgian - Veterinarians Near Me - Long Beach, California

What can I say. Our cat Freddie got very sick the day before Mother's Day and we got recommended by a friend to come here. They were so nice and made us feel comfortable. Even though Freddie passed away they let us stay and be with him until the end. Today we got a beautiful card from them. Thank you for your kindness. Best place ever. read more

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This place is expensive for NOTHING, they do Nothing for your animal and firmly charge you $180 again to do nothing. They do a simple nothing exam which is actually not an exam they just determine if your pet will die or not. Do not go to this place read more

had to bring my dog in after he suddenly started limping during playtime. He was in pain and yelped when I touched his paw, so I was worried it might be a sting or sprain. Check-in at the front desk was fine--staff weren't unfriendly, just a bit indifferent. In an emergency, a little more compassion would've helped calm my nerves. Thankfully, the rest of the staff made up for it. The vet tech, Claudia, was wonderful--so gentle, thorough, and genuinely caring. She immediately put me at ease. Dr. Ravi (the emergency vet) was also fantastic. He spent plenty of time explaining everything, narrowing it down to an injured toe or minor sprain. My dog was completely fine the next day, but I left feeling reassured. Yes, emergency visits cost more (especially after hours), but that's expected--just like human urgent care. With pet insurance, I found the cost fair for the level of care, time, and medication provided. The facilities were clean, comfortable and pleasant to sit in while waiting for a consultation. Overall, I had a great experience and would definitely recommend this emergency care center! read more

Let's face it, if you end up here, your pet is having a medical emergency. We ended up there on a recent Sunday night, because our kitty Tigger was breathing shallowly and meowed in distress when picked up. This vet was recommended on our regular vet's voicemail, so that's where we went. They Tigger back immediately to stabilize her, and at that point they weren't sure whether she was in heart failure or pneumonia, although they were leaning toward heart failure. They saved Tigger's life, and no, it wasn't cheap. You get what you pay for: excellent veterinary work that involved lots of medications. And yes, she has heart disease, so we're following up with a cardiologist. Even if Tigger had died, I would still recommend this practice. They gave her the best shot she could have had. read more

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Every pet parents worst nightmare came true for us and we had to say good bye to our sweet cat very suddenly last night. I am thankful for the compassionate doctor and staff here. They cared for us and helped us through our decision. The doctor who spoke with us was very kind and HONEST which is so important in times like that. Sometimes you can feel taken advantage of by vets, but we did not feel this way. We were given clear and full information and lots of options for how we wanted to proceed, even when the clearest and best option for our cat was to let him go. Thank you to the doctor and staff who helped us say good bye to Gimlet on 1/18/26. We appreciate how smooth you made an incredibly difficult situation be. read more

I came here at 12:30a and lack of urgency as well as bed side manner was horrible. They did an x ray and an iv and charged me 1200. When it got to time for the treatment they said I had to pay the higher amount even if I was going to go with the lower end. I don't understand how they can lack understanding not everyone has a large sum of money just around. Constantly being told how it wasn't gunna be a point in doing the cheaper treatment for my dog to live was crazy to me. read more

Thanks to the staff and Dr Kerr, my cat lived!! We took my cat Louie here because of a blocked urethra. It was definitely an urgent procedure otherwise he was gonna die. I was bawling when we rushed in and this place was absolutely amazing. No sooner than I approached the receptionist, a tech was out of those doors whisking my boy away. Three emotional up and down days later (and we got hospital visits), my cat came home. Yes, it was hella expensive!! However, they do have Scratch Pay and Care Credit options for financial help. Thanks again guys!! I'll be forever grateful for what you did for our Louie -- you didn't just treat a pet, you saved a member of our family!! read more

Long Beach Animal Emergency - Veterinarians Near Me - Long Beach, California

I'd give 0 if I could just for the lack of empathy I've been met with not once, not twice, but 3 times. I have never given a 1 star review and I thought about writing one last week when I called with questions about my dog and she responded with "I mean you can bring your pet back in to be seen if you'd like.". 8/11 I brought my dog in because she had been coughing. They got her weight, listened to her chest, and gave up on getting her temperature within 5 minutes of trying. They said they could treat it as kennel cough or charge "most of the time upwards of $1700" for an xray. So I took the two weeks of antibiotics and started there. I called a few days later because I was nervous one morning with the rate she was coughing. I let the receptionist know what my concerns were and asked if she could ask someone for advice and instead of her even pretending to care it seemed like she just wanted to get me off the phone. I gave it the benefit of the doubt, a week went by, and yesterday was my dogs last dose of antibiotics and she has gotten worse. I brought her back in to LBAE at 9:30am today where there was one man in the lobby and the same receptionist at the front. She put us in the same room from two weeks ago and within 20 minutes a man came to get her "vitals". Which was counting her breath from the door. I told him she was protective and the last time she was here they didn't even take her temperature. So then a woman came in a few minutes later, asked me questions and got her weight. Two hours later with still no exam. I ask for an eta and I'm told they can't give me one due to critical pets coming in. There was now a different person in the lobby. Still only one person. My phone was now dead. I watched the clock go for what I thought was 40 minutes before I went to ask again and now there was no one in the lobby. Not even the receptionist. I grab my dog and walked to the car because at this point it is 12:40 and I brought her in at 9:30am. I didn't want to leave without saying anything, so I brought her to the car and quickly walked in to ask if my dog would be accommodated today and I was told there was nothing they could do at the moment. That my dog was considered stable even though she is wheezing while resting and I had been here for 3 hrs with no exam. No empathy. If it were just one time, I get it. I work in health care. But 3 experiences and I have had enough. Teach your receptionist that sits on the right bedside manners or spare us. Look into firing staff that doesn't want to be there and hiring the medical staff that you guys clearly need. I won't be returning and will discourage any concerned pet owner from coming here. I see others with more positive experiences and I am unsure of what happened between then and now but go get your animal the care they deserve. My pup deserves more read more

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Better training at front desk. Such a high turnover rate. No familiar faces at least on the evening shift. They always tell you that you have to call animal control tell when you bring in a stray or cat hit by car, not your cat or car. No sense of urgency. The doctors can read a room to see if urgent, not the front desk. Animal control tells us to tell front desk to call them when they have the animal in need. How else would AC animal is there ? Will not use them moving forward. Trying out PORT OF LOS ANGELES ANIMAL URGENT CARE. the two doctors they work there are also the two that own the business. read more

Do not recommend at all staff is unfriendly and dealt with no empathy for their customers, since we enter I didn't feel comfortable and wanted to leave but I knew my dog need it help ASAP. We took our dog at 1am for an emergency and this was the only place open. Since we got there we told them that our dog was weak and that she could barely walk. The front desk lady, don't recall the name since I'm still in pain, didn't seem to understand that we had an emergency and that my dog need help ASAP. She started telling us how much the cost was gonna be which at that point I didn't care since I wanted attention to my dog. We waiting for someone to take out dog and when the first person came we explained what was wrong she right away said maybe is because she may be dehydrated. She took our dog in and we waited, again still in pain can't remember the time, when we were call to the room the nurse said that our dog had an ear infection an fever so they wanted to perform X-rays and blood work and that she may May have to be hospitalized. She asked us again what was wrong with our dog to get the information to the vet, at this point it was the third person we told the situation, she started given us quote of the charges and also ask us what was our budget in case our needed to be hospitalized, at this point I felt they were not going to help 100% our dog until they knew how much we can afford, I told her that we were going to start with the blood work and that we can discuss that later since I didn't feel like that was the emergency at that point but to help my dog, she exited the room and waiting a couple of min for the vet. The vet came and once again explained what happened she then again explained why they need it to take X-rays and blood work to start with and that she was going to take blood pressure since she definitely looked weak; she told us that test could take up to an hour for the results and that we could leave and they would give us a call back and if we decided to leave the front desk was going to get us situated. We talked to the front desk lady and she said that it was going to be $716.67, I asked why do I have to pay now and she said that they would not work on my pet until I pay, at this point is already 2:20am. we went home and at 3:32am I got the call, I was half of sleep and at I remember hearing, I'm sorry, after they explain what had happen I reacted and said "wait what happened? At that point I jump out of bed to wake up my family. They said that unfortunately Sally stopped breathing and that they couldn't bring her back, can't recall the rest and I ask what next she said that we can go see her and they hep us. We rush back, we love about 7min away, as we walk in now the receptionist feel we had an emergency, she direct us to a room to wait , right away the vet came and told us that they were not able to take the blood test because when they were going to do it that's when she stopped breathing, she also said that we could send her body to perform a necropsy but that sometimes customers not get an answer, my family didn't want to since we wanted her remains with us ASAP oh and she said that we were not going to get charge for the blood work since they couldn't perform it, when she said that I reacted mad and said well she, the secretary, charges us already, the vet looked surprised and said oh don't worry I would let her know so she can do a refund. The nurse brought our dog in and after taking a time with our beautiful Sally we asked questions on what was next since this was our first time dealing with this. She gave us options on what some people do and we took the option of cremation, she explained what is going to happened and what to expect and that from the payment already made earlier they will refund us some money since it was going to be cheaper. After we left and we were able to think clearly my questions for this place is: why did it take almost 1hour to actually get the blood from our dog? What is that the people working there can't identify an emergency? The name of the place is actually Long Beach Animal Emergency isn't it? Now I'm not sure what happened to my dog because is gone, if since the beginning you suspect of dehydration did you gave her an iv with fluids? We took her there at that time because we were having an emergency and didn't want to wait until the morning. read more

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Great care, poor communication. Not the place I would come to unless your pet has a very serious ailment and you can't wait for your normal vet to see them. We came in because our dog had gotten an injury with some pretty decent amount of bleeding. But she was there for nearly 12 hours before we got her back. They said they were backed up with other more serious patients which is fair. But they kept telling us it would be soon that they would treat our dog and then hours would go by. We kept coming back to the place until they just told us we should just wait until we got a call at 2am. The treatment was great and the staff was very nice but again the wait was very long and without any communication, it was frustrating. read more

This place is great! My dog had some breathing issues that really worried me. It was 4-5am on a Sunday. They checked me in and had me speaking with a vet in like 15 minutes. Vet was very knowledgeable and explained things well, in laymen's terms. They offered some options and also explained his vitals. If you have a pet, keep this place on speed dial. When something goes wrong, you want to already have a good 24 hour vet in mind. When every second counts, you don't want to be scrambling to find a vet in the middle of the night. read more

Long Beach animal emergency has excellent service. You call them ahead of time and they will accommodate you and make sure you are a priority. The veterinarians are very professional and kind I wanna give a special thanks to Vanessa and Cameron working at the front. Thank you so much for all your hard work. read more

When they say listen to the bad reviews, please listen. Clearly they have bots responding back to these. This place might be good for simple things, but when it comes down to your pet severely injured, bleeding... forget it. They overcharge like CRAZY. My sisters dog was bleeding from the neck from another dog attack and had to be taken in, they didn't clean the wound, tried to charge $500 for bandages and $200 for medication, already charged her $200 just to get the dog looked at... my sister bailed and rather bandage the dog herself. I'm surprised there's not a video dispute about this place... I might just consider it for this injustice! read more

It was a long wait on a holiday weekend, but any other vet would have been days later. My dog was puking and having bloody stools, uh everywhere - gross - and very concerning that he couldn't keep anything down. Yes, I did some expensive emergency tests that were inconclusive at best, but bottom line, Dr Ravi stabilized him and he was able to go home that night. He gave me some calls to update on progress and his diagnosis was very easy to understand. I was thankful for the good care they gave my dog and fast forward 1 month later and he hasn't had a puke or diarrhea episode since. He's bright and energetic, eating his newly prescribed gastrointestinal dog food with no issues. Thanks LB Animal Emergency!! read more

Long Beach Animal Emergency - Back to being a healthy 10 yo rescue! - Veterinarians Near Me - Long Beach, California

This review has taken me a months to write. My cat passed away on 5/4/25. The female working the front was such a terrible human, she was upset and rude because she had to stay extra she was so frustrated and was taking it out on people. When signing the documents for ashes I specified 5 times that I wanted my cats ashes back, she was so upset she wasn't paying attention and charged me about 400 and I told her I want my cats ashes back you are billing me incorrectly and so she corrected the mistake. Fast forward weeks I never received my cat back, I called the clinic and they kept avoiding me I requested a call back from the manager. So he called me back and before I got a chance to greet him he was attacking me saying that I better be professional and stay calm, he was so unbelievably aggressive it's disgusting. Then he told me I would be getting a refund of 50 dollars because I was billed incorrectly. . .i said you didn't bill me incorrectly you billed me for my cats ashes that I requested to receive and he started getting upset saying no that it was only a billing issue. I never got my cat back and he was only a baby. To know that he was burn and his ashes mixed with all the other unclaimed pets pains every day. I sincerely wish the absolute worst to the manager and every terrible person at that place. Please listen to all the bad reviews!!! read more

My mom was visiting with her recently rescued German Shepherd, Sassy, when she suddenly became very ill. Sassy was a victim of the Palisades fire and had only been with our family for a few months, so we didn't know much about her medical history. When she threw up and immediately developed a cough, we rushed her to Long Beach Animal Emergency. From the moment we arrived, the staff was attentive, compassionate, and communicative. After several tests, Sassy was diagnosed with pneumonia, aspiration in her lungs, and a dangerously low white blood cell count. She was admitted and carefully monitored. The doctors called us with updates, answered our questions directly, and genuinely seemed to care. They explained what they were doing, why, and never left us wondering what was happening. Tragically, Sassy took a sudden turn for the worse overnight and passed away. We are devastated, but the doctor reassured us that we had done everything right, and that nothing could have prevented this outcome. While our hearts are broken, we are so grateful for how the entire team treated Sassy and us with urgency, kindness, and respect. Even in the worst circumstances, I would recommend Long Beach Animal Emergency. They are skilled, compassionate professionals who clearly want the best for both pets and their families. read more

Please. Do not take your pet here. They are money hungry. I took my cat in and they told me he was critically ill and they can't do anything like WTF an I not in a cat er??? That's what you're here for to help really ill pets. I let my cat go because he was already almost out of consciousness. I have ptsd I am shaking writing this. I let me repeat me myself and I made the choice to let him go he'll no would I have let them convince me to let him go if I knew he would survive. Please ..if your animal is still walking whether it's suffering or not take them somewhere so they can save them because this place doesn't care. They want money. I could go on but I don't want to rehash everything . My cat was 14 he lived a amazing long life but I do not recommend this place. God help us we need to treat animals better. The vets are going to regret what they do at the end of their lives. My kitty was already going it was his time but I can't imagine how many other animals that are stil walking and young they don't care about Go somewhere else. These people will kill your pet and have no remorse about it either. I reported them hopefully they go ojt of business soon. read more

We've had to take our two dogs here a couple times and they have been wonderful. So thankful they are open 24/7 because anything can happen at any time. Our recent visit was on July 4th when our dog seemed like she was choking on something. We tried giving her the Heimlich maneuver and digging out whatever was lodged in her throat, but nothing was there. When she collapsed and couldn't walk, we knew we had to rush her here. The vet saw her right away and based on her symptoms, they concluded that she was having a bad allergic reaction. She most likely swallowed a bee in the backyard. They treated her accordingly and did bloodwork on her. Since her liver levels were rising, they suggested keeping her there for a few hours so they could better monitor her. Although there was no cost in keeping her there longer, the exam, bloodwork and treatment was over $700. Pricey, but she needed it or her condition could have gotten worse. When we picked her up 4 hours later, she was nearly back to her normal self. Just needed to continue taking Benadryl and medication for her liver. Our previous visit was when our older dog was suffering from cancer prior to her diagnosis. They did what they could, did X-rays, ultrasound, bloodwork and treated symptoms, but sent test results to our primary animal care hospital for follow up. That was a whopping $1500! The exam and consultation is about $170. For a 60 lb dog, X-rays are about $480, ultrasound is about $100, and bloodwork can run from $100-200 depending on what they're testing for. I don't wish any pet owners to have to come here, but when there's an emergency, we'll do what we can for our fur babies. I trust the vets and staff at LB Animal Emergency and would return if need be. read more

As I'm looking at my healthy dog today, I want to thank the doctors at this facility for sending me to VCA animal hospital. They took great care of my dog and had her diagnosed within the hour of our visit at VCA. I spent 3-4 hours at this facility with a sick dog who had a fever/cold. Something a simple temp check could've caught. But somehow got coerced into spending $700 on a misdiagnosis (said my dog must've had a back injury yet she wasn't wincing of any pain), sent with pain meds which just made her numb and drowsy, which didn't help her simple COLD. But instead paid $700 for the doctor ON DUTY to tell me my dog is "dramatic and probably took a bad fall". After holding her in the back for 2 hours. Not sure what the doctors did in two hours behind the scenes to not even catch her fever. I spent just as much money at VCA, had my dog diagnosed, sent with proper medication and a follow up appointment within the hour of my visit with them. This facility should be ashamed of themselves and just take advantage of us in a time of vulnerability. They're worried about taking our money to keep this hospital in business when they should be shut down from the improper care the doctors give our pets. Do not take your pet here. Save your money. Save your pet Praying for the day this place gets shut down for good And don't waste your time calling their HR or "business owner", she has no sympathy for anyone that comes into this hospital read more

We used Long Beach Animal Emergency with our previous pups, for a real emergency situation, and they were able to treat our dogs effectively. Therefore, when our 3 month old pup was attacked by our friend's dog, we brought her in right away. We do regret bringing her in, and think it would have been better to bring her to her regular vet, even if we had to bring her in the next day. We brought her in around 2pm on a Saturday to treat some bite wounds on her leg from the attack. The receptionist informed us that there would be an extended wait, which we completely understood. We asked what she meant by that, as our regular vet was still open at that point, and she said that the next vet was coming in around 4pm, and he would be the one to see her. At this point, we thought it would be a few hours, so decided to leave her there. We called or stopped in every couple hours, and each time, we were told that they were starting on her "shortly". Around 10pm, I called and asked if I could come and pick her up, as we were getting worried about such a young pup being stuck in a crate for such a long period of time, and the receptionist informed me that they "didn't really do that." She was finally worked on and returned to us a little after 1am. I want to stress that I do not fault the vet for working on cases that are more serious before working on our pup. We were upset, however, with the poor communication from the front desk. Our pup is very young, and we were disappointed with ourselves for putting her in a situation where she was injured, alone, and locked in a crate for 11 hours. I would not recommend bringing your pup here for anything other than a major emergency. read more

Staff was very nice and friendly. Kept pet owners calm and made sure we were all well informed.

Today was the hardest decision to make, saying goodbye to my furry baby, Boo! The staff was amazing and kind caring. Thank you for the support during this difficult time. Keep up the great work! read more

From a customer's perspective, everything could improve. The front desk service lacked empathy for situation, a sense of urgency, and the ability to empathize with customers who may not have the resources necessary to cover the entire ordeal I'll call it. Even if you have a common problem, in which the solution is widely known, they're not going to give you the answer or tell you what's wrong until you pay them. Period. You're completely money hungry and do not care about your animal. I REPEAT THEY DO NOT CARE ABOUT YOUR ANIMAL. I honestly had a bit of experience asking my AI on chat GPT the right questions and got a solution that I could do myself at home which cost me $12 versus the $860 to take quoted me. That is if you can get a quote out of them beforehand because they never know exactly going on with your pet. Their ability to diagnose the situation and properly care for an animal is lacking unless you lead them the whole way. After four attempts I will never visit this place again without legal counsel. read more

As the other reviews mentioned this place is pricey....$180 for the doctor to tell you the possibility aka consultation and $700 for the bloodwork to near down the possibilities the doctor suggested. Mind you this isn't the treatment cost.... My fur baby is my world so of course I paid to get concrete answer to why she has bruising on her abdominal area. The front desk personal are nice and professional. The tech seems really fun to work with...Suzanne. read more

Long Beach Animal Emergency - Veterinarians Near Me - Long Beach, California

If I can mark 0 stars oh I would! Please don't take your pet family members here! These people are scammers, charging for services they didn't even do! They sent my furry bestfriend home without doing anything to him, but still had the audacity to charge!!! Also, the front receptionist "Michelle" is extremely rude!!!! She most definitely shouldn't be in the customer service field if she doesn't like her job! Save your time, money, and your loved furry friends lives from this establishment read more

Overpriced. Waited 2-3 hours on a non busy day. Customer service was also bad. Worst experience ever

Pleasantly surprised by this place! I was really worried given that it was 1) an emergency situation and 2) this was the closest emergency vet but had middling reviews. However, they saved my pup and were overall pleasant to deal with. My pup swallowed some gum (can be fatal) and was taken in by LBAE. They took her back promptly and I was actually seen by a vet within 90 minutes -- I was worried I was going to have to wait 2-3 (or more) hours. Dr. Evans explained the situation and treatment plan very clearly. It did take nearly an hour to receive the estimated costs before I could leave. They kept in contact with me once I left and my pup was actually able to go home early and they refunded part of the initial cost. Yes, it's expensive. The front desk staff was very nice, but one of them seemed pretty spacey and kept mixing up details. They did follow up a day later to check in on my pup. read more

We had a real life-threatening situation with our cat Rose. They kept her for over two days until she was stable enough to go home. All of the staff were very professional, compassionate, and friendly. Yes there were times we had to wait because other emergencies came in the door, but you have to be understanding and patient. Every time we visited Rose, her cage was clean. When she made a bit of a mess, they washed her blanket and got it right back to her. The bill was not cheap, but looking at the itemized breakdown, I think it was fair, and other places probably would have gouged us for more. We are so grateful for everyone who works here. It is comforting to know we have such a great animal emergency place near us. I cant say it enough, thank you for saving our girl read more

Took my dog to Animal Emergency after hours and they immediately took her in to assess her injuries. They gave me prescriptions and provided referrals for a surgeon. The medication worked great and within a week her infection had subsided. Everyone was friendly and helpful. The prices are reasonable and facility is clean. Would recommend this emergency hospital for your fur babies. read more

We brought our German shepherd in yesterday because she ate a full bag of individually wrapped pill pockets and the bag they came in. We got her to the vet in good timing for them to induce vomiting. This place took my $180 for a consultation only & then told me to wait because they're short staffed. This could have easily become a total obstruction requiring surgery had we waited any longer. Maybe next time lead with the fact that my dog couldn't have been seen for however long since it was in fact an emergency. They didn't act like it was at all. Save your time & energy & go to LBC Vets instead. They took her right back and induced vomiting immediately potentially saving her life. read more

My experience with Long Beach Animal Emergency went successfully. Especially with the night crew. My terrier/bull dog mix ate my 16g 12mm septum ring and the night crew successfully retrieved the septum ring. They were really kind and supportive. read more

Long Beach Animal Emergency - Septum noise ring 16g 12mm size - Veterinarians Near Me - Long Beach, California

I brought my dog in when he injured his leg and running on the beach. They took him in right away, did x-rays, determine that he had probably injured his CCL, and advised us on what to do. read more

The staff at this facility is amazingly adept to handle the massive amount of pain and loss that passes through their doors. You can plead for this, their humanity will let them draw up a bill for you and they are even actually willing to put your animal through whatever you ask of them, but they cannot move mountains, nor play God. Every single employee here, from the night security guard that made sure we felt safe and watched walking to our cars in a vulnerable state, to the vet tasked with breaking that bleak black and white news, is absolutely outstanding. No one wants to be the bearer of bad news, I cant imagine the burden of doing this for a living. Thank you to the entire team for helping Lieutenant Dan. Thank you to Dr Beeh for his honesty and kindness with an outlook and prognosis no one ever wants to hear regarding a loved one, and for allowing us ample time to say goodbye in a private room, with Dan surrounded by loved ones, while helping him pass away, free of pain and suffering. Thank you to the finance department associate, who came back with several reductions while I was stupidly grasping at straws. Thank you to the front desk agent, who let me borrow a charging cable as I was trying to unlock my credit freeze in a fit of desperation at 13% battery power, you are an angel. You all have my utmost respect and admiration for having the strength to take on what has to be one of the most heartbreakingly draining roles, day in and day out, for your community with absolute grace and dignity. Thank you for helping Lieutenant Dan, all the countless others, and their humans. read more

Long Beach Animal Emergency - Dan + kumquats - Veterinarians Near Me - Long Beach, California

Went for emergency c section. Not my first rodeo. The girls at front counter were great. Head nurse (night shift) doesn't seem to like her job or people, maybe animals as well..... Pretty rude and short during a very emotional time. Dr.was ok except for the push to spay my female who is btw a highly accomplished show/sport dog, I knew she had 5 pups who were very active throughout gestation. Doc lead me to believe that the two faint heartbeats he could barely hear would more than likely not survive. I called a few hours later to check her status. They give me the info and casually mention "pups seem to be nursing fine". PUPS, wait, what.....you mean they survived?! That in and of itself is what brings my review up to a 3. My retired vet has always been able to help a breech pup out and remaining pups as well. So I knew it was not impossible. But with no sense of urgency from the staff, I had serious doubts for a successful c section procedure. My girl is alive as is 4 of the 5 pups So I must give credit where credit is due. The young generation of professionals who choose what can often be a very emotional interaction seem to lack competency (in some areas) and kindness. My biggest complaint was the night shift head nurse. However, the day shift head nurse was compassionate, friendly and understanding. Hopefully if you have an emergency, it's during the day so you don't have to deal with the angry head nurse read more

Long Beach Animal Emergency - Veterinarians Near Me - Long Beach, California