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Long Beach, CA

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Spring Animal Hospital

3.5 (349 reviews)
Closed • 8:00 am - 5:00 pm

Services - Spring Animal Hospital

Pet physical or wellness exam

Pet vaccinations

Spring Animal Hospital Photos

Recommended Reviews - Spring Animal Hospital

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I'm honestly very surprised at all of the 1 star, negative reviews of this wonderful vet office. It saddens me. Maybe things have changed because for us this place has been God sent. We have been taking our 2 year old Dachshund, Bowie, here since he was 9 months old. Bowie is mine and my partners first dog together, first puppy we have raised together, & he is quite literally our child. He gets so excited to see the girls in the front every time we go, they treat him like he's royalty and I love it haha. Dr. Jose Choy is very upfront and honest about what needs to be done and how much the cost will be. He also offers to send prescriptions to Chewy to lower some of the costs. Sure, English isn't his first language (I saw that mentioned in a lot of the other reviews for some odd reason) but any time I don't understand something I just ask and he is more than happy to reiterate! In Bowie's first year of life he had a few medical issues, puppy mange, ear infections, etc. Our first encounter with Spring Animal Hospital was because his neuter went terribly wrong at another LB Pet Clinic (NOT spring animal hospital) & he had gotten an infection in his incision site. Dr Choy recommended surgery to remove the infection as it had caused a tiny cyst to form. The surgery went so well, they kept us informed every hour, Bowie healed beautifully and there really isn't even a scar on his belly from it! Since then, Bowie has thrived in their care. He goes monthly for his nail trims, anal gland expression, and allergy shot. I know if I ever have any questions they are there to help and answer. They are fairly priced as well & don't have any hidden fees. They create care plans and follow them to the T. They walk you through each medication, side effects to watch out for, etc. They also accept Care Credit & United Pet Care discounts. They are very clean. They also offer little perks like if your pet is chosen for "Pet of the Month" then you get a free nail trim! One time they expressed his anal glands after I had changed my mind and decided I didn't want them done, and they didn't charge me for the service. I could go on and on forever about this vet office. They truly care and have made owning our first dog a breeze and make us feel safe! Bowie loves you guys!

Kathy S.

No stars. I took my Cooper there a month ago... they said things looked great with him... the visiting vet forgot to tell me he has diabetes... and my dog died a month later.....

Maybe rabies? The receptionist can tell over the phone... right?
Sarah D.

I've brought my cat to Spring St. Animal Hospital twice. The vet is kind, helpful, and knowledgeable and I could tell he loves animals. My cat Java really liked him. However, the office staff is horrifying. Today, i called to make an appointment because my cat has an "owie" on his nose that's not getting better. It's red and a bitnslimey, and I think it's not getting better because he sits on my back patio and flies sit on his sore nose when I'm not there. However, the girl on the phone said it was staph and that they don't take cats with staff. And then she put me on lengthy holds several times. When they picked up they said " this is the cat with staph?" I said " I don't know. You haven't seen her." They kept putting me on hold and saying they didn't take sick animals. I said "your a pet hospital." They also kept saying they could refer me to a place that would take Java. But they kept talking and making excuses and never gave me a referral. I finally started swearing at them every time they put me on hold. How dare the office staff make d8agnoses over the phone, and then neglect to g8ve me a number whomwpuld help my cat since they refused. Plus putting me on hold 5x for 10 and 15 minutes, just to say the same damn thing and not g8ve me a referral. Apparently, Sprng Animal Hospital office staff thinks they can diagnose and refuse service based on their phone diagnoses-- because they say " don't treat sick animals." Yeah, I swore like a sailor the third time i heard that after being put on extended holds 4x. And my cat doesn't have a fever, has energy, appetite, etc. He just has an owie on his nose that they want to diagnose as staph without seeing it. I could take my cat to Staples and get better treatment...from office staff. Totally hurtful and frustrating. Totally unprofessional...from the extended repeated hold times, to the recpetionist's phone.diagnosis (passed forward to other office staff) to the refusals to take an appointment or make a referral...to the endless wierd excuses without respect or concern for the pet's well being. At one pint, before I started swearing, I asked if they had any ethics...and they said they didn't need to. I asked to speak to the vet himself, since he was sworn to ethics when he graduated from vet schoool, and they said he wasn't there. And I have Pet Assure and Care Credit. But unlike the office staff at Spring Animal Hospital, I can't diagnose my cat because I'm just a college professor. And I guess we live in an era where a Pet Hospital doesn't treat sick pets??? She said it--not me. Oh: *%&#@!$ We won't be back and I will pass along MY diagnosis of the Spring St. Animal Hospital: an unprofessional and horrifying experience with the office staff. My cat and my money (and my friends and coworkers) will be staying very very far away.

She's going to be 2 this year!
Vanessa S.

The hospital has changed ownership but all staff is the same including the doctor. You are able to go inside and no longer wait in your car for your pup. If you are getting next guard from chewy.com - you will need an annual exam to send you the flea meds. I was able to book my two girls next day easily

Jordan F.

My dog gunner went missing, was found by some wonderful people, and taken to Spring Animal Hospital. They went absolutely above and beyond in their care for Gunner. I just want to thank them from the bottom of my heart for taking care of him as if he were your own.

My poor guy had a rough time today.
PJ H.

This place is the absolute worst! I'm taking the time for this long review in hopes that other people save themselves the trouble of trying this place out. Take your pets elsewhere! Let's list the multitude of issues I experienced: 1. My initial visit, I made an appointment a month ahead of time and took time off of work. I arrive and when they said the doctor left for the day. Why didn't they call me? They said the receptionist did not take down my phone number, when I deliberately remember giving my phone number when I made the appointment. 2. My partner brings our dogs a week later. I couldn't come because I already used my PTO the week prior. Everything goes fine. They received all our documents from our previous vet including immunization history. We get a quote for deep teeth cleaning. They let us know to make an appointment when ready. Cool. 3. Made an appointment a month ahead again because I had to coordinate to get time off of work. I come for the deep teeth cleaning and immunization updates and they tell me I can't get seen for the cleaning because the receptionist did not schedule us correctly. Furthermore they said they don't have my records from previous immunizations so they may not be able to give the vaccines. If this is so, then why did I get a postcard in the mail telling me it's time to schedule their vaccine updates?! I express my dissatisfaction and one of the receptionists talks to me like I'm inconveniencing her. Lucky for her, there's another receptionist that had a better sense of customer service apologized for the disorganization and the inconvenience they caused. I pull up my pets' records on my phone and email them to the clinic. My dogs get their vaccines. 4. Before I leave I try scheduling the deep teeth cleaning appointment. They shuffle through their computer system and their paper charts and tell me I haven't been given a quote so I will need to schedule a physical to get a quote then I can schedule the deep cleaning. I show them the document they gave us with the quote we received when we took the dogs the previous time for their physicals. So now they tell me that quote expired one week after it was given and that I would have to go through the entire process again. I asked them if that was the case, how was I given the appointment on this day in the first place? They go back and speak to the vet and say they could waive the repeat physical and schedule directly for the teeth cleaning, but next time I have to know better and schedule the cleaning within one week of the physical. How about next time make that clear since this is YOUR policy? I don't work here. I schedule another month in advanced because it's not easy for me to get approved for PTO. 5. Today I took my dog that needed the teeth cleaning. I followed their directions and made sure to stop all food and drinks after 9pm the night before. I also make sure my dog empties his bowel and bladder prior to taking him in. Things go fine until it's time for me to pick him up. I'm in the lobby waiting for them to bring my dog out and I hear whimpering on the other side of the door. I'm getting a bad feeling. That's when the tech comes out with a snooty attitude and tells me verbatim "Your dog has been throwing up because YOU did not listen and gave him food after his cutoff time." Excuse me? I respond that that was a false claim because I followed EXACTLY their instructions. What she does not realize is that I'm a registered nurse that used to work night shift on a medical surgical unit and had to tell humans they couldn't have even a sip of water or one cracker despite how hungry or thirsty they were because we are prepping them for surgery the next day. Rather than this unprofessional approach, this tech should have come out and asked me what time I cut off his intake last night, so that we can come to the conclusion that my poor guy just did not tolerate anesthesia well. She insisted that he was sick because his owners couldn't follow directions. I wanted to school her that nausea and vomiting are a common side effect of anesthesia, but I could tell that there would be no getting through to her. All in all, this clinic is ridiculously unprofessional. They are disorganized and the culture is to place blame on their customers rather than take accountability for their mistakes, or to simply accept the nature of the treatments given. The only reasons we kept coming back were because it is the closest location that takes our pet insurance, and that we were really trying to give them a chance. We wanted to say we initially experienced them while they were not on top of their game...but the consensus is that this is their actual standard of practice. I am so sad we put our babies under their care. Luckily neither of my dogs were harmed. There are plenty other veterinarians and we're willing to drive further out to avoid this place. I suggest you do the same.

Marilyn C.

This place was good once when it was affordable pets.. but now they're just greedy. The staff is friendly.. the vet on the other hand I can't say. Waited over an hour for my fur baby to be seen. They said they wanted to do all these labs for a crazy price which I couldn't afford on the spot. I declined and asked what it would be that they're searching for or think it might be. They said the vet don't want to blindly diagnose . So I was charged $50 for waiting and not told anything at all. They don't care about your fur baby just your money. Would definitely not Reccommend AT ALL!

Boog kitty
Jeanna W.

Boog had an appointment yesterday. The girls are so sweet all of them! When you check in they will trim your pets nails. Second they are very quick for the shots he got. The flea medication and nails trim. He is really scared when he goes to the vet and they just love on him. He is my cancer kitty and he saved me ! So he gets only the BEST CARE and this is the place to go! Thanks Dr and girls!

My Baby Boy Snoopy

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2 months ago

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1 year ago

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1 year ago

Overall great vet, good service and im very happy with how they have helped me with my dog.

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8 years ago

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2 years ago

Great service with reasonable prices. Highly recommend and will be out pet's vetenarian.

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Page 1 of 9

Ask the Community - Spring Animal Hospital

Does this veterinary clinic do electronic submission to the USDA for international health certificates (through the online USDA VEHCS system)?

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Review Highlights - Spring Animal Hospital

“Klarissa and Carolina are welcoming, the place smells great, and they are gentle with my pups.”

Mentioned in 7 reviews

Read more highlights

Lbc Vets

Lbc Vets

(254 reviews)

Great place very welcoming and polite. Great employees great…read moreassistants. I would recommend it to anyone that need help with the pets

My Experience with LBC Vets I brought my two dogs to LBC…read moreVets because they had been treated for an array of issues at another facility, but the problems persisted. I explained what they had been treated for and how much money I had already spent trying to help them. I was given a diagnosis and a treatment plan. I couldn't afford the entire expense, but I was told that A and C were the best options considering my financial situation. Since then, I have brought my dogs back several times for the same problems. I borrowed money to pursue the recommended treatments and exhaust the available options to get my dogs the help they needed, but despite the additional expense, their problems remained unresolved. During my last visit, however, I was met with a poor attitude from the veterinarian and an unfriendly office manager. The vet was rude and unsympathetic, and the office manager showed little warmth or friendliness. Other things happened during that visit that would take too much time to explain in detail. I had a friend helping me handle some things because my husband had suffered a chainsaw accident and was in the ICU. I trusted that she had all the information she needed to communicate with both veterinary facilities. She sent a letter to LBC Vets that was quite harsh and mixed up some of the information I had shared with her about each facility. Rather than focusing on the letter, I wholeheartedly apologized for its tone. However, I also explained that I still needed answers about my dogs' unresolved problems. Through my own research, I discovered what appeared to be a mite infestation. After treating my dogs with mange medication, hundreds of mites came to the surface. Since June, I had spent several thousand dollars trying to resolve their problems without success until I took matters into my own hands. It took five days to get rid of the mites. However, my dog's rear-end problem still hadn't resolved. I continued researching the symptoms, which appeared consistent with a tapeworm. I gave that dog tapeworm medication, and the problem resolved. A couple of weeks passed, and I thought I would finally hear something from LBC Vets. Instead, I received an email containing only the last invoice and the veterinarian's notes. There was no explanation, no acknowledgment of my concerns, and no meaningful communication--just the invoice and documentation of my conversation with the vet. Only part of the conversation was documented, making it appear as though the issue had been addressed when it had not. One particularly important part of the conversation was omitted entirely: the moment when I was in tears explaining that I had only $600 left to my name. This was after paying for repeated veterinary visits while also dealing with my husband's chainsaw accident, for which he had no insurance. After the visit, I was given bills for $249 and $294, which I paid. Then, as I was about to leave, I was told I owed an additional $15 for something they had forgotten to bill me for. It's sad that no one reached out to apologize for my dogs' suffering or explain whether they believed they had missed something. No one offered to review the videos I sent, explain what other health problems might be associated with a mite infestation, or guide me on what else needed to be done to ensure my dogs received proper treatment. They could have offered guidance, recommended further examinations, or discussed a payment plan. Instead, the only communication I received was that my letter would be forwarded to the office manager, followed by an email containing the invoice and the veterinarian's notes. I told them through tears that I had only $600 to my name, yet I was billed $249 and $294, and then asked to pay another $15 as I was leaving. That comes to $558, leaving me with just $42. The fact that they knew how financially and emotionally overwhelmed I was, yet still handled the situation this way, speaks volumes about what seemed to matter to them. At no point did I feel that my dogs' suffering or my circumstances were met with compassion or genuine concern. I treated my own dogs after several attempts by both LBC Vets and the other facility failed to resolve their problems. I have not received a single message acknowledging what my dogs went through. No one has said, "We're sorry your dogs have been suffering," or offered to help me understand what happened and what else needed to be addressed. Even just We are sorry about how you feel but after reviewing our notes we are not responsible blah blah blah. I was not even given that much. They know they are wrong and the continued mistreatment confirms all of the above. I was not going to write a review at all if I was met with any concern whether it was in my favor or not but to dismiss me all together....a review was in order. Thank you LBC vet for treating me and my dogs as if we didnt deserve care and as if we did not matter.

Broadway Pet Hospital

Broadway Pet Hospital

(340 reviews)

I have been going to Broadway pet hospital over 9 years for my 3 dog…read more I trust them and they saved my dog's life. They are amazing staff when I have an emergency they took me right the way I really trust them so much Thank you for always take care of my kids

TLDR; This vet is has a huge and unearned ego and cares more about being right than the animals he…read moretreats. I would not trust him with your pets. A few months ago one of my cats was injured and our usual vet couldn't fit us in. I called Broadway Pet Clinic, who had been their vet when I first adopted them five years ago, and they were able to offer me a same day appointment. I arrived slightly before our appointment time and ended up waiting... and waiting... and waiting. The receptionist explained that they had had one client come in late, and an appointment scheduled after me come in early, and somehow they were both seen before we were. After waiting a very long time, while my cat got more stressed by the unfamiliar environment, we were finally seen by the vet. I explained that my two cats sometimes fight and the other one will often bite his brother on his shoulder, where this cat now had a wound that I was worried was getting infected. The vet's response was that cats don't bite each other there. Sir. I watch this happen on an almost daily basis and know my cats much better than you do. He had a couple of techs come in to take a sample from the wound and they were obviously brand new. The first one did not know how to properly restrain a cat, and I ended up having to hold him while they took the sample. The second one had to be shown how to hold the slide with the sample on it so as not to contaminate it. It makes me wonder if he has a hard time keeping experienced techs on staff. Luckily the wound wasn't infected. The vet wanted to do a blood panel but at this point I was not having them do anything else to my cat, so I declined and just asked for directions on how to treat the open wound on his shoulder. The vet just kept repeating that I should do a blood panel and I had to ask at least three times for instructions on helping the wound heal. When I mentioned that my cat was licking the wound, he told me it was impossible for the cat to reach it. As I had seen him licking it before I brought him to the vet that day, I reiterated that he could and did lick it and asked again if he needed a cone. At this, the vet grabbed my cats head with no warning and wrenched it around to his side to "prove" that he couldn't reach it. I was horrified. Luckily my cat is very easy going and didn't react aggressively, but with another animal that could have gone very wrong and my poor cat did not deserve to be handled that way. Of course as soon as we got home I saw him licking the spot again, so it was all a pointless exercise anyway. After this experience I remembered why we stopped seeing him originally, when the cats were young. He has a big ego, and cares more about thinking he is right than actually listening to your animals' experiences and treating them appropriately. STRONGLY advise you take your animals to a clinic that cares more about them.

Pine Animal Hospital & Integrative Wellness Center

Pine Animal Hospital & Integrative Wellness Center

(545 reviews)

clinic was clean, decorate nicely and very friendly staff. they even customized the door sign!i was…read moreable to get a same-day appointment. my boy has not been able to pee above a trickle for 2 days. the vet is young and after a hands on exam...automatically did urine dip and microscopic but found nothing wrong she offered a more comprehensive work up and took blood and sent urine sample out for a culture for further evaluation she didn't want to give him antibiotics until we find something to treat (which i appreciate) but my boy needed to empty his bladder so she gave him antibiotics she educated me on a plethora of things and i left with a clear understanding of what the treatment plan was. checkout. was quick and the cost made sense based on the many things we discussed (heart, kidney, liver, white blood cells, etc..full disclosure it cost me almost $500.

I'm officially coming out of my Yelp Elite retirement because I felt compelled to write this review…read moreafter my experience at Pine Animal Hospital. I brought my dog in for a routine anesthetic dental cleaning. During the procedure, I received a call saying they needed to extract four teeth and that the total would be $2,400. I've had anesthetic dental cleanings done for my dogs at multiple veterinary hospitals over the years, including procedures with extractions, and I have never paid anywhere near that amount. After my husband questioned the estimate, the cost suddenly dropped to around $1,000 for two extractions. That alone left us wondering how the original quote was determined. The pickup experience was even more disappointing. I was handed three pieces of paper with very little explanation and no medication. Every other veterinarian I've been to has sent my dog home with pain medication directly from the clinic. Instead, I was told I needed to call around to CVS and other pharmacies to find one that could fill the prescriptions. Meanwhile, my poor dog had just undergone oral surgery and was crying in pain. I had to take her home first, then immediately drive to CVS. Once there, the pharmacist spent over 30 minutes on the phone with the vet trying to clarify the prescriptions. Then came the most alarming part of the entire experience. One of the prescribed medications was rejected by the pharmacist because it contained xylitol, a sugar alcohol that is highly toxic to dogs and can be fatal if ingested. I was shocked that this prescription was written in the first place. Had the pharmacist not caught it, I could have unknowingly given my dog a medication containing an ingredient that poses a serious danger to dogs. That was the final straw. I have three dogs and recently moved to Long Beach, so I was hoping to find a veterinary clinic I could trust for years to come. Unfortunately, Pine Animal Hospital has lost what would have been a loyal customer. Based on my experience, I cannot recommend this clinic and would encourage others to look elsewhere.

Ambassador Long Beach Veterinary Hospital

Ambassador Long Beach Veterinary Hospital

(798 reviews)

I brought my cat Chloe to Ambassador because she wasn't feeling well, and doctor helped get her…read moreproperly diagnosed. We found out she had pyometra, and Dr. Michael took care of her and truly saved her life. I will be forever grateful for the care and compassion he showed Chloe. A special thank you to Stephanie for helping me throughout the process and keeping me informed. She made sure I felt comfortable and supported every step of the way. Thank you to Dr. Michael, Stephanie, and the entire staff for taking such great care of my girl. I'm forever grateful!

I've been here a few times, but my latest experience has me looking for a different vet…read more I brought my senior cat in for a cough and completed the testing the doctor recommended, including a $300 second-opinion review after he noticed something that he felt needed further evaluation. I was told we'd receive the results within a few days, but I never got a call and had to repeatedly follow up myself. When I finally spoke with the doctor nearly a month later, he seemed to think we had already discussed the results. I had to remind him that we had only talked about the initial findings and that the entire reason I paid for the additional review was because he recommended it. I also requested my cat's medical records and was told they would be emailed to me, but they never were. The staff were always friendly and professional, which is why this experience was especially disappointing. My concern was never the friendliness of the team, but the lack of communication and follow-through. Had the findings been more serious, the delay in follow-up could have had much greater consequences. At the end of the day, I'd rather have prompt communication than have to repeatedly chase down results while worried about my pet's health. Time for a new vet.

Promenade Veterinary Hospital

Promenade Veterinary Hospital

(51 reviews)

Very clean and modern. Our vet was very kind and did a more thorough physical exam than I've seen…read morehis other vets perform. I look forward to brining my pup here for future visits.

If you are looking for a vet that has a mix of expensive procedures and unprofessional behavior I…read moresuggest coming here. I already had some hesitations about returning to this vet after my initial first exam with my kitten. It seemed like the doctor kept trying to up charge me. I adopted my kitten and knowing he had all of his vaccines except for one and was hoping to get this single treatment done here. Two appointments and hundreds of dollars later and he still hadn't even received the shot I brought him in for. After this final appointment with them, I was still rejected by the vet when I asked to get the initial shot I came in for, and told the nurse during checkout I would be going elsewhere. She relayed this to the vet, they came back out and told me they could get the shot if I really wanted to get it done this appointment. They just wanted me to return for another appointment down the line to spend even more money. I went to another vet (Thank you Long Becah Animal Hospital ) after this and they told me that I should not have wasted my time at the this hospital, my kitten could've gotten his shot his very first appointment. Upon my second appointment when I got to the facility, there was a woman and her dog in the lobby. The woman was in clearly in pain or mentally unstable and her dog was not being restrained and was out of control. When I opened to door, I was ushered into a room to be locked in by staff. I was in the room alone for over 30 minutes until I saw a nurse who came in for my kittens exam. They didn't come in to check in on us or let me know what was going on with the situation in the lobby. Throughout the wait, I could hear the dog owner very clearly frustrated with the staff, and not being properly helped. Meanwhile the dog kept barking and was apparently lunging at staff and passing patients (I was told this by the nurse after my appointment ). There are two doors in every exam room. One that leads to the lobby and one that leads to the employees area. I could hear the doctors and nurses gossiping behind the door that lead to the back employee hallway. The office seemed very aware of the unsafe situation going on, but felt no need to come in and let me know that everything was safe and okay. Afterwards, I came out to the lobby and found out they didn't really handle the situation. They pushed the woman and her dog just outside there door. Every patient coming in or out of the office had to pass her and the poor confused dog. I don't blame the woman who was looking for treatment for her animal, I am upset with the professionals who did not handle the situation with grace.

Spring Animal Hospital - vet - Updated October 2026

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