The entire staff are so caring and attentive. They treated my dog like their own and took the time to answer all my questions without rushing us." read more

Great place very welcoming and polite. Great employees great assistants. I would recommend it to anyone that need help with the pets read more

We had such a great experience at LBC Vets with our puppy, Bruce, for his very first checkup! From the moment we walked in, the staff was incredibly informative, kind, and welcoming. You can truly tell they love what they do and genuinely care about every pet that comes through their doors. Since Bruce is only 11 weeks old, they immediately placed us in a room to keep him separated from the other pets, which gave us so much peace of mind. It was a special visit for our family all of our kids wanted to come along and be part of Bruce's first checkup and the staff was so patient and accommodating with our full house. What really stood out was the follow up. First thing the next morning, we received a text checking in to see how Bruce was doing after his vaccinations and whether he had experienced any side effects. That small gesture made us feel truly cared for. We're so happy we chose LBC Vets for Bruce's care and look forward to bringing him back. We highly recommend them to anyone looking for a veterinary team that is knowledgeable, compassionate, and goes the extra mile. read more

Lbc Vets - Bruce - Veterinarians Near Me - Long Beach, California

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We found our elderly cat barely breathing and took her to LBC vets on a Sunday morning, when our normal vet was closed. We ran her in and the staff was very helpful and took her back immediately to see if she had survived the car ride. The front desk was incredibly kind and gentle while discussing the finances, which I'm sure is very uncomfortable for them when dealing with a pet owner who is in a very highly emotional state. The person who let us know that she had not made it (in private) was very thorough in discussing our options for her remains. She also helped us remove her breakaway collar that we were having a difficult time removing ourselves. I felt that their pricing was comparable with what we've paid in the past at other locations, and that they did not take advantage of our vulnerability and tack on unnecessary charges. Thank you to all the staff. read more

We found ourselves in need of an urgent care vet again, this time for our 18-year old cat Lily. First, I am so grateful that this place is open for extended hours and on Sundays. Fast forward to the point of this review-LBC Vets offered a reasonable treatment plan, reviewed it with us in detail, showed the cost up front, did not pressure us to follow any of the cost-associated options, and offered us excellent customer service (by Dr. Marroquin, the vet tech staff, the front desk staff). We took Lily in on a Sunday because of bleeding in her nose. The suspected cause was 100% unlikely (rat poisoning) since Lily was an indoor, lazy cat. The next obvious cause (cancer) was very likely, but LBC Vets didn't have the equipment to perform CT Scans or ultrasounds. Lily was stable, the bleeding had slowed down, and she was fiesty/angry at me taking her off her cat bed, so we brought her back home. Once home, she began bleeding again. I called LBC Vets and they asked me to bring her back (no exam fee this time). This time, Dr. Marroquin spent quite a while with us talking about all options for a treatment plan. We felt no pressure to do or not do any of the options suggested, and the cost was clear. With her sound advice, we took Lily home again, curled up for the night, and planned to take her to our vet, Little Cottonwood/Dr. Horvath) the next day (Monday). On Monday, Dr Horvath made her comfortable (pain med, sub-Q fluids, etc.), and we found a vet with an ultrasound specialist (Primary Care, Wardlow, LB). The ultrasound showed that Lily had been transparent and brave with us while cancer had grown throughout her sweet body. With the ultrasound information, we had all of the information we needed to make the decision to let her go in peace. The end of this story is sad. Saturday Lily was screaming/yowling for her breakfast at 4 am as usual, and Sunday we were in Urgent Care discussing treatment options. We knew the day would come, and finding the right kind of care during that time is crucial. I am grateful for LBC Vet's Dr. Marroquin's, the vet tech staff, and the front desk staff's professionalism, friendliness, helpfulness during this time with Lily. With that said, the cost was reasonable for what we received at LBC Vets. Dr. Marroquin spent enough quality time with us and with Lily to prepare us to find the right services on Monday so we could make a confident decision. LBC Vets was there when we needed them and I am glad that we have their Urgent Care Services available to us. read more

Lbc Vets - Lily and her favorite dog, Summer, who met her at the Rainbow Bridge. RIP sweet girls. - Veterinarians Near Me - Long Beach, California

We have taken BOTH our girls to LBC Vets and I am so glad that we found them! They were there in our time of need for our puppies emergency. And most recently we had to take our old girl in for a senior check-up, we had several concerns and the vet listened, she was empathetic and helped us come up with the best plan. I literally cannot say enough about this place, our babies are in the best hands! If you come here too, you will feel their genuine love and compassion for your furry one. Thank you LBC Vets, Stella and Pearl love you guys! read more

Lbc Vets - Stelly in her ultimate HAPPY PLACE - Veterinarians Near Me - Long Beach, California

I feel like this review is just going to make them busier but I won't gate keep. So the good is my 8yo labradoodle caught pneumonia last year. His previous vet wasn't giving him an adequate diagnosis or treatment plan and we had no idea what was really wrong but he kept getting sicker. We took him to another local vet and he still wasn't getting better so we ended up at LBC Vets. The vet's are caring and thorough. Long story longer...he was given a cocktail of meds; for which one, Theophyllyn made him even sicker. Although that was given under their care, he needed to be hospitalized and put in an oxygen chamber for 3 days. They course corrected immediately and took him off that med. He got better after about a month and a 1/2 after getting out the hospital, and we are so grateful. Cons: Parking: like others are saying, parking sucks. Be patient. Busy: Yes. It's busy. That's a good and bad thing. There is "some" parking in the back. Another Pro Tip: Their groomer (The Bark Boutique works directly at the LBC Vets office Sarah is the best doodle groomer I've found!!) read more

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had to come here because our usual vet is closed sundays. staff was kind and we had to wait a little bit because we were a walk in, but they handled our cat well and didn't tack on any extra fees for the urgent care visit. animals and clients were in and out and we were told this is a trusted and reliable vet. price was reasonable and the doctor was helpful! super appreciative of their services. read more

OF ALL THE REVIEWS, PLEASE READ THIS ONE. I want to start by acknowledging something important: the vets and staff at LBC Vets are caring, and I do believe they genuinely care about the animals they treat. Unfortunately, in my experience, the sheer volume of patients they take on appears to be more than they can reasonably handle, and that ultimately affects the quality and consistency of care. I try to use LBC Vets as a last resort because the wait times have consistently been excessive. I have never had an experience there where I waited less than an hour, even with an appointment. On one occasion, I simply came in to pick up my dog's antibiotics. I was picking up 8 pills, and it took approximately 45 minutes just to receive them. These aren't isolated delays--they seem to be a recurring part of the experience. More concerning, however, was what happened with my dog following surgery. He developed an infection afterward, which I want to be clear was not necessarily the fault of LBC Vets. However, I became concerned when I noticed an abscess developing and sent them a picture. I was told that it was fine and that I should use a cold compress. About an hour later, the abscess opened, which was exactly what I had been worried about, and my dog ultimately needed a drain inserted. He was kept at the hospital for three days while the infection drained. When I came to pick him up, I was told that the drain had been lost and that they needed to make sure it hadn't become lodged internally. I then waited another two hours, only to eventually be told that the X-ray had not yet been done. By that point, it was around 10 p.m., and we were exhausted, so I decided to return the following day. When we came back, there was still confusion regarding the drain. I was told they weren't sure where it was and needed to investigate further. I had to remind them that the drain had already fallen out. To me, this felt less like a lack of compassion and more like a breakdown in communication and documentation. My impression is that the staff and veterinarians are simply overwhelmed by the number of patients they are trying to manage at once. That is ultimately my biggest concern with LBC Vets. I don't doubt that the people working there care about animals. I question whether the current volume of patients allows them to provide the level of attention, communication, follow-through, and documentation that every pet deserves. There were multiple points throughout this experience where better communication or documentation could have prevented additional confusion, waiting, and stress. When you're dealing with a sick pet, those things matter tremendously. I genuinely hope LBC Vets considers whether they are taking on more patients than their current staffing and systems can adequately support. The individual vets and staff may care deeply, but being caring isn't enough if the operation is so overwhelmed that important details are missed. read more

They take walk-ins, they are so kind, and their services are very affordable compared to others in the surrounding areas. My sweet 20-year-old cat, Shaka, had to be put down today and he couldn't have had a better send off, even though very sad for me. read more

I had a wonderful experience at LBC Vet! The staff was incredibly friendly, attentive, and welcoming. The veterinary technicians were amazing--they took the time to explain everything thoroughly, answered all of my questions, and made sure I understood what was happening every step of the way. I especially appreciated how they kept me updated from start to finish. Their communication, patience, and genuine care made a stressful situation much easier. You can truly tell that they care about their patients and their owners. Highly recommend LBC Vet! read more

Where do I even start?? This veterinary hospital is top tier. I can't recommend them enough! Dr. Kessler and team provided such amazing care for my cat Bowie who went into respiratory distress two days ago. They took him in right away and admitted him. They made it as affordable as possible and kept me updated and were always available to answer any questions or concerns I had. I found out my Bowie has asthma but they explained how it's manageable and that he will be good! I can't express my gratitude enough to this office and how amazing they are. If you need somewhere to take your pet and you want high quality care, pick LBC Vets! Thank you for everything! read more

Lbc Vets - Veterinarians Near Me - Long Beach, California

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Very communicative and helpful on Yelp chat. I ultimately did use them because I found someone closer

Been taking my cats here for a few years now and I always appreciate how they treat my fur babies. Making an appointment is pretty easy through the website, but they are also an emergency hospital so you can drop in if need be. The staff is always friendly and is gentle with my cats where I know they are in good hands. Both the techs and the vets take time to explain their choices and recommendations until I feel everything is understood. The facility itself is clean and well cared for, they even have treats for animals as well as some free drinks for people while waiting. As a heads up for parking, it's in a shared lot with many other business so it can get crowded. I believe they do have a couple designated spots out front. My only small gripe is they are sometimes slow to respond via text for non-urgent matters, but not something a call or visit couldn't fix. read more

First time here today, walk in. I was very impressed by the hospitality of the reception staff , aids and Doctor. Everyone was so nice and informative. I highly recommend it . read more

I'm switching over to this place for my fur babies. Its easy to park in front and the afterhours are a godsend during my 10pm emergency. The staff was helpful and the place is clean. Pricing is fair and even lower than my existing vet. read more

We took our dog, Barbara, to this veterinary hospital several times over the past few weeks for recurrent urinary tract infections. Unfortunately, our experience was marked by significant delays, poor communication, and a lack of follow-up throughout her care. During our first visit as a walk-in, Barbara was seen fairly quickly. On the second visit, we again came as a walk-in and waited over eight hours. While we understand that emergency cases take priority and that the hospital was reportedly short-staffed, we were told it was okay to leave Barbara there and that a doctor would call us with updates. Hours passed without any communication. By 9:00 PM, having received no call, we returned to the hospital only to find that she still had not been seen. She was eventually evaluated late that night and prescribed another course of antibiotics, this time for two weeks, with plans for an ultrasound to rule out stones or other causes. The following week, Barbara had a scheduled ultrasound appointment. We dropped her off at 9:00 AM, but the ultrasound was not completed until approximately 5:00 PM. Afterward, we were instructed to obtain a repeat urine culture before finishing her antibiotic course. We were specifically told that this would be performed by a veterinary technician and would not require a veterinarian evaluation, which would incur an additional fee. When we arrived for the urine culture, the front desk informed us that no such appointment existed and that Barbara would need to be seen by a veterinarian to obtain the sample. This directly contradicted what we had been told previously. Only after asking staff to review the notes from our prior visit, which clearly documented the plan for a technician-only urine culture was the issue resolved. This unnecessary confusion delayed her care plan. After the urine sample was collected, we were told the culture results would be available within five days and that a doctor would contact us. Seven days passed with no communication. We called the office and were told a message would be sent to the doctor and that we would receive a call the next day. Again, nobody followed up. Several more days later, we called back and spent 45 minutes on hold trying to get clarification. Eventually, Dr. Budzinski spoke with us and informed us that the urine culture was negative. Had we been notified promptly, we could have avoided continuing unnecessary antibiotics. The most disappointing aspect of this experience was the lack of communication and follow-through. Throughout the entire process, there was little effort by the medical team to keep us informed about our dog's care, test results, or treatment plan. When we expressed our concerns, there was no meaningful acknowledgment or apology. Based on our experience, I cannot recommend this facility and will not be returning. read more

I just want to start with a BIG THANK YOU!!!! I took my very pregnant Old English Sheepdog She was in active labor and I was completely nervous even though I read and was " ready". Adriana was awesome!! Very patients and helpful. Lucy was sent home to have her puppies . But LBC Vet never let her alone! They provided helpful info and help over the phone when the pups arrived. They took the time to explain over the phone and the constant text to check on Lucy was much appreciated. We are very grateful to had found LBC Vet & the great staff!!. read more

Lbc Vets - Lucy & her pups! - Veterinarians Near Me - Long Beach, California

I've never had to make the trip to an emergency clinic until I got my second cat who displayed signs of constipation. The receptionist is incredibly bubbly, and even offered an alternative so that I wouldn't have to spend money. However, the alternative didn't work, and they attended my kitten shortly after. I was there for four hours with very lovely and helpful staff, and left with medication that softened my kittens stool the next day! Given how well my walk-in appointment went, this has become my go-to for emergencies. On a side note, amenities are included! read more

Lbc Vets - Kitten in patient room - Veterinarians Near Me - Long Beach, California

Took our 16-year-old Jack, sweet guy, but battling signs of feline cognitive dysfunction (CDS, aka cat dementia). For a simple diagnosis, my wife called ahead; they said come in. We did. They took Jack to the back right away for "vitals." Three hours later, Nothing. Zero updates. Finally, they admit: "We can't touch him, he lashes out." I offered to go back, calm him myself, he knows me. Nope. Asked for a private room so I could settle him? Still no. Like we're asking for the moon. When they finally tried vitals, it sounded brutal, as if they were torturing him. Screams, thrashing. We pulled the plug, left with a traumatized cat and wasted night. No exam, no meds, no compassion. If your pet's old, scared, or confused, steer clear. They treat animals like problems, not patients. Never again. read more

Lbc Vets - Veterinarians Near Me - Long Beach, California

Honestly, I'm not one to leave reviews but had to chime in with my experience. There are highlights to choosing this vet office like: mostly good team (most are whatever but a few are real superstars), clean place, and from my experience they do take the time to explain things in a way you understand and never pressure you to make a tough decision. HOWEVER, in my opinion I don't know if I'll be back again. As many have mentioned the wait times are absolutely ridiculous. Everytime I come (I come decently often because I have a lot of cats) it's a minimum of 4 (closer to 5) hours waiting not even including the times you're being helped. So be prepared to lose an entire day coming to the vet. On that note, It's cool to see them expanding but they need WAY MORE staff for the volume of patients they see. They also need to be more straightforward about the wait time. Today I was told that for in house blood work it would take 30 mins because I was the first patient of the day, I got here right at 7am when they opened and it's 11:30am at the time I'm writing this and I'm still not anywhere near ready to be sent home. The frustration for me is that I was made to believe I would be in and out because I was the first one and that's been FAR from the truth. They always tell you to stay near by or in your car, but I think it's unfair to have people waiting around for HOURS when you can send them home if you're not going to have an update on their babies anytime soon. Especially because in my cases they mostly discuss things with the owner over the phone and through text. So I'd rather do that from the comfort of my home instead of being told that they need you here when most of the times (again just from my experience) they don't need you there in person because they always call. I understand this isn't an option for those who are traveling from far, but as a local I'd rather be told the truth of the matter instead of being told that "we just need to do this and your pet is next" as if that wouldn't take 5 hours. I feel for all the employees because I do see they work their butts off but honestly the company needs to step in and really fix the little issues before expanding further. read more

I cannot believe that I've waited so long to leave this well-deserved five star review! But I was reminded that I needed to because I had to cheat on Frank's vet because he needed a vaccine ASAP and unfortunately they couldn't fit him in until the following evening and I only had morning availability, so I cheated on them and I feel so guilty. But this is Frank's primary vet. Last year, I took our beautiful husky to a groomer I met at the dog park, who was making extra money, grooming animals on the side. He is a groomer at a legitimate business by day. Well that was a mistake and I learned it the hard way at Frank's expense (my monetary expense). Said groomer cut open his paw pad and we rushed him here. They took him immediately and sutured up his paw. It was a stressful ordeal but this office made the experience as tolerable as possible. They were so kind and commutative with us. They took really good care of us and since then we have brought Frank here for his annual exam and heart worm test. The office is clean and even though it's very busy, employees here communicate well and are so nice. We feel really lucky to have this office/clinic in our city and appreciate how good they've been to our boy.... Who truly is the goodest boy. read more

Initially came here referred from a family member that also goes here for their dog. We're so impressed with this vet for our new pup! We've had a variety of dogs over the years from several rescues and now a German short haired pointer for our family and also for my husbands excursions. A large active breed. we felt like we're on the right track to caring properly for our dog because of lbc that has been nothing but thorough and reasonable from the beginning. Highly recommend and we know our pup is in the hands of the best care! read more

I've been to so many vets, this place is truly unique in my experience. The front office people are nice, and the vets are amazing. If I had one gripe, its that the front desk folks are sometimes not as organized as they could be .. kinda gotta remind them of things at times. But again, nice group of people. There is sometimes a wait, even worth appointments, BUT I will say the extended hours make up for this to me. They also respond quickly to Chewy refill requests. Prices are as expected for vet services. Parking is free and just out front. Facility inside is cute. My dog has diabetes. They were helpful in starting her treatment, showing me inexpensive ways to try and keep her healthy with blood sugar level checks. When she was really sick once, they brought her back from the brink and did it with creative ways of treatment. I really appreciate this team! read more

beware : due to this vet clinic over-expanding without the much needed staff & vets wait times are horrendous / 2-3 hours wait every-time even with appt and lack of quality professional care and follow-up. lbc vets only appears to be concerned with making money & over charging clients for substandard care that has resulted in further harm and illness to your beloved pets!!! there are much better vet clinics nearby than this over-expanded clinic focused on over charging clients and providing terrible treatment for your pets!! ( read all the many many other negative 1 star reviews that confirm this) read more

We recently had to make a return trip to LBC Vets for pancreatitis. It was a really scary time with my big guy in the hospital for two nights! Once again, Dr. Munoz and the team treated him with such respect and care. It was awful being without him for two nights but I knew he was safe at LBC Vets. Dr. Munoz kept me updated and calm. I unfortunately had a little panic attack in the waiting room and the staff was so kind to me. I really appreciated that. Happy to report that my guy is recovering well and enjoying his GABA adventures. LOL :) read more

I am very thankful for saving my cat Lucas from urinary tract infection and for helping with my cat Leo just recently. They are very knowledgeable and helpful. read more

Based on recent disappointing interactions, both with another pet cat Mia that posed away recently and being told tonight we'll only see another patient after 11 to euthanize it (you may want to lead with that) and how quickly they hung up after saying that, I'm downgrading to 3 stars. read more

Love LBC Vets Dr.Munoz is the best she treated my baby like if she was family. Love the way she is always on top of things and always has the best method of treatment for my baby. Overall best Vet in Long Beach area. read more

I was a big apprehensive bringing my sweet babygirl to a new vet but I had an amazing person refer me to this establishment my daughter Melissa C. She lost her precious cat Kaylee who was 18 recently Lbc Vets handled everything and provided my grand-cat top tier medical treatment until the end it was a difficult time but my daughter had a team of staff who made her comfortable letting go after treatment was no further use. She later adopted three kittens who she calls the triplets Daisy Tulip and Summer and Lbc Vets is where she chose to start their journey and the kittens are very much loved by the staff. My fur baby Dylan Monroe who despises the vet needed a full standard checkup and two vaccinations. The clinic was very clean they offered me water coffee or soda while I waited and the staff was very nice I saw someone clean the room before we went inside and the vet tech we had was wonderful she had a very calming personality was very helpful and made my nervous baby less anxious while I answered intake questions afterwards she took Dylan to get weighed and my babygirl survived. Lol The vet came in and gave Dylan a full exam Dylan did great she gave me advice on Dylan's weight stating that she needs to lose 5 pounds she also gave me tips on food nail trims grooming dental care and information re flea meds etc including giving me me websites information to research. She offered to give Dylan her vaccinations in the room with me to help calm her I thought that was very kind and opted not to because I'm too emotional with my baby and let them take her to the back Dylan for her vaccinations and she did great. The physical exam and two vaccinations came to $144 not too bad they told me what to look out for after treatment and we headed home Dylan will definitely stay with this vet I like their style and the level of care they put towards their clients and parents. Our journey has just begun with this new veterinary clinic and I couldn't be more excited and highly recommend Lbc Vets. Just me Shawn C. & Dylan Monroe. read more

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The BEST vet ive ever been to. Huge shoutout to Dr. Munoz and the entire overnight front desk staff. I came in with my dog Libre who had a torn paw pad and they were able to keep him overnight and make sure he was comfortable. Hes recovering well. I really appreciate how responsive the team is. Ive been texting updates and they are swift with the responses and suggestions, making me feel more comfortable with his healing process. So thankful i found them! Look no further, seriously. read more

We were referred to this vet clinic when we had to say goodbye to our beloved Boston terrier. They are open very late in the evening evenings and even though we have not been seeing them for regular Vet Care they were so kind and so compassionate. The facilities is beautiful peaceful. They gave us plenty of time to say goodbye to our baby before they helped our beautiful girl cross the rainbow bridge. I really cannot say enough good things about LBC vets. They had refreshments and Kleenex and blankets so we could lay on the floor with her, it was calm and peaceful, and they checked on us with great tenderness and care. You made a very traumatic time a time of comfort for all of us. Thank you, LBC vets! Will give you 1 million stars if I could. read more

Five Stars for Saving Winston Churchill (the Cat, Not the Prime Minister) My cat, Winston Churchill -- yes, a female Winston, because she's just as feisty and commanding as the original -- recently decided to snack on a dime. Apparently she took "give me ten cents worth of attention" a little too literally. The team at this vet clinic handled the whole situation like absolute pros. They didn't blink an eye when I told them my girl had eaten currency, nor when I explained her name. They swooped in, removed the dime, and returned her to me with all her sass fully intact. Winston is now back to ruling her household like the tiny, furry stateswoman she is -- and thanks to this amazing staff, she's no longer carrying spare change. Highly recommend. read more

Lbc Vets - Winston Churchill the cat - Veterinarians Near Me - Long Beach, California

I brought Anakin here last week for some mysterious limping. The staff were able to get me a next day appointment instead of my needing to bring him in for an emergency visit. This location does both, so even though this place is a high stress work environment, the people are great. Give your emergency vet staff an inch of grace people. So expect to wait occasionally, and be thankful you aren't being seen immediately, it means your pet is OK! Have a complementary soda and take a breath. The staff are great about keeping you updated if you are having to wait a bit. I didn't feel pressured into unnecessary testing, I actually felt it leaned more on the conservative side. Vets and techs were great at explaining things if you had questions. Anakin was really feeling his sedation, so they kept him under observation than normal just to be on the safe side. Again, the staff were great about communication and keeping me updated with what was going on. They sent me a message the following day checking in to see how Anakin was feeling and I was able to ask some follow up questions that the staff were able to answer. We added some meds to his treatment plan and they were great about calling me and texting me when the pills were back in stock. They gave me a really cute note on his med bag that just shows the staff going above and beyond to make me smile during a very stressful time. Can't recommend this place enough. read more

Lbc Vets - Veterinarians Near Me - Long Beach, California

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I'm so upset by the way this place handled the death of my cat. She passed away very suddenly we brought her in on her bed and her favorite toy was with her so she'd be comfy and the receptionist (who was not sympathetic at all and worried about the fact she was by herself) confidently affirmed that we'd be able to retrieve those items back. A week and a half and almost $400 later we get her back and the receptionist with black hair, tattoos and a nasty attitude told me they lost the items we brought her with and that "they don't hold onto things like that." Had i know there was an even the slightest possibility of their carelessness i would have never taken the chance to leave those sentimental items there. read more

I took my dog there for an emergency. The receptionist that greeted us, Emily was rude and didn't smile. It was not a good experience. The other receptionist who took my money Gabby was wonderful. So I have mixed feelings. You would think that when you first come in, they would greet you with a smile but I think Emily needs some internal training. read more

I normally have no complaints about this place, the staff is all very friendly and every visit has been seamless. However DO NOT GO HERE FOR CYTOPOINT. They charged me double what my other vet charged for my dog($120). I did some research after and cytopoint for a 54lb dog generally costs $90-$160, they charged me $230. I've been here recently so there was no examination fee either, just a grossly overcharged shot. read more

This place is great. I went in around 9pm last night because my cat knocked over a picture frame and cut his tail. The atmosphere is very calming and the staff is welcoming and friendly. Dr. Rubio was also really friendly and patient with my cat. I really felt like the staff did all they could to make mine and my cat's experience a good one. It was a very late night (around 1am) when we were discharged and even all through that the front desk staff was extremely kind to me and made sure I had the invoice to submit to my pet insurance and watched me as I got into my car because it was late at night. I really appreciate this clinic and the team they have here. I had a great experience and the night could've been a lot more rough for me if I was somewhere else. Thank you all read more

Lbc Vets - Felix (very high) - Veterinarians Near Me - Long Beach, California

This place has gone downhill and I won't be coming back. I came in originally to get my dog's vaccines done, but the office was way too busy, so I had to reschedule to the following day, but while I was there I also requested a refill for my dog's antibiotic ointment through Chewy. Later that day, the office called and told me they actually had the medication in stock. What they didn't tell me was that it was 8x more expensive than ordering it online. I'll admit, I should've asked about the price, but there should be some level of transparency. Don't just conveniently leave that part out and charge an insane amount. The next day, I came back for my dog's vaccines and picked up the medication. When I saw the receipt, I was honestly shocked by how high the price was. I called the front desk right away and was told I could come back the next day to return it so I could get it through Chewy instead. I made it very clear that I'd be coming in the following day, and they said that was fine. Fast forward to the next day, I show up and suddenly they refuse to do the exchange, even though I was told the exact opposite the day before. No accountability, just "sorry" and that was it. On top of all this, the front desk staff seems to change every single time I come in. You're constantly dealing with new people who don't know what's going on, which leads to mixed information and situations like this. I wouldn't recommend bringing your pet here. It really feels like they care more about your money than your pet, and that's not something I'm willing to deal with anymore. read more

Lbc Vets - Veterinarians Near Me - Long Beach, California

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I paid for a complete service. I received less than what I paid for and ended up going to a different vet after still having same issues so I went for a 2nd opinion due to pet experiencing same symptoms that I originally went to this vet for. I learned that the surgery was incomplete and I had to pay again but I least I got the issue resolved. Going to this vet was a waste of money, time and unnecessary pain for my fur baby. read more