Amazing staff, super clean, great prices. They are super dedicated and seem to go above and beyond. Love it here.

The ladies at the front desk are seriously useless. Bad attitude, bad appearance & bad service. Do not tell people on the phone to walk in & tell them to come back later once they walk in the office, to be able to be helped. Wasting peoples time & trips & gas. Terrible attitudes and worst wait times. read more

I'm so glad I found Golden State Humane as I was searching for low-income animal clinics. My puppy was due for her first round of vaccines so we decided to give this place a shot as they're located very close to home and had reputable reviews on Yelp & Google. Vaccinations are walk-ins only and their hours are currently Tue-Fri 8-5, Sat 8-2, and closed Mon/Sun. It was very easy to register my pet and get in line for vaccinations. This place does get very busy so we had 7 people in front of us and waited about 2 hours before we were seen. The wait was absolutely worth it though as my Daisy got de-worming, the 4 in 1 shot, and a flea topical oil for just $56. The price was only for the vaccine as the de-worming was fortunately free. The staff here at Golden State Humane were also very professional, friendly, and patient. I should note that this is not classified as an emergency pet hospital but rather a low-income animal clinic that offers your standard procedures. They do however offer spay/neuter surgeries. Overall, it was a great bang for our buck and we will be back in 3 weeks for round 2 of vaccines plus a first time check-up. I couldn't recommend this spot enough to anyone who needs affordable care for their fur babies! read more

Golden State Humane Society - Daisy waiting for her first vaccination. - Veterinarians Near Me - Long Beach, California

Absolutely horrible service. They say it's 10-20 min for vaccines per pet. It takes far more. If you are coming for just vaccines, which should be a quick service, it's not. Plan to spend about 2 hours there. They make you wait in the lobby, they don't have just a vaccine center like the website says. It's far easier to make an appointment somewhere and see the doctor because you'll be out quicker. read more

The staff at Golden State Humane Society is the best of the best, always considerate of my pets needs, and the most loving and caring way possible! 5 stars read more

Son un poco serios cuando te hablan, parece que estan de mal humor, PERO la doctora y su equipo son muy profecionales mi gata tubo su neuter surgery y su recuperacion fue muy buena, si la recomiendo read more

Low key this place felt like an efficient DMV. Got an appointment through the phone to get the kitten spade. 8am on a Tuesday right when they open. I get there at 7:50 and there was a line of people already. Some had appointments, and some didn't. When the doors open, they split up the two groups of people. I hear people in the no-appointment line arguing about who got here first etc. When I got up to the front, I signed some papers and waited 10 mins get called into the room with the vet. 5 mins of talking. Then I left. Instructions are to pick it up between 3-4pm. I get there and there's no wait. They gave me my animal and went over post-care instructions. Quick and easy. $285 to get this done. My vet was trying to charge like $600-800. read more

I've been coming here for over 13 years and I feel like the worst reviews they get are the wait times but they do make it clear to show up early they mostly do walk in for vaccinations it's more like first come first serve they get ur name down and then u come when it's your turn over the phone they are very helpful and in front desk too they don't sugarcoat things and they let know how it's going to be I've taken all my pets here and always had a good experience except this time this short African American nurse made me feel so uncomfortable rolling her eyes as I was responding and making attitude when asking me questions the ladies in the front were sweethearts as always but that one nurse needs to work on her mannerism because we are putting in money and time and trusting our fur babies in yall hands we are just nervous parents but overall each time has went smoothly read more

If I could give no stars I would... I've been here since 8am/8:32am checked in and they called me at 10:40am. I came inside before 10 min later to find out they have a 5 min grace period. I was never told that and stated but the employee that checked me in says she told me about the grace period she did not. I have been coming here for decades for my animals and I don't understand why the attitudes from staff are so rude and especially Zamira (the one that didn't tell me about the 5 min grace period). All while the office manager Kenzie keeps telling me to walk in is optional to stay and I could leave. The manager Kenzi told me the doctor went to lunch but 10 min later she still never went to lunch and now I have to wait until she gets back. You can go to Huntington Pet Vet if you want a low cost veterinary that doesn't treat you like a free clinic. I'm waiting only because I have appt on Tuesday with Huntington Pet Vet but concerned for my pets health and that's why I'm here. They need more compassionate caring staff for the animals and owners. The manager let me know her name isn't Kenzie but Kelly. These two are something else and go out their way to be confrontational as play victim. I was told I'm fired but was never hired and then extradited. I never planned on coming back here anyway because nobody should come to place for help with animals for this kind of treatment. I was told they took notes to back up their BS and GOD BLESS which wasn't meant as a blessing read more

Golden State Humane Society - Inside of Clinic - Veterinarians Near Me - Long Beach, California

My cocker spaniel had gotten spayed here last week and everything has gone smoothly. It is pretty busy but with them being busy and under staff I thought the process was smooth and the staff was really friendly ! From checking in , to the waiting room, and then to picking her up and when they were done. No issues so far on her recovery! read more

Golden State Humane Society - Cone time - Veterinarians Near Me - Long Beach, California

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For low cost pet vaccines and spay/neuter services I highly recommend this place. The tech assistant who helped my cat wasn't friendly. My personal conclusion is that it's a job and who doesn't need a job, right? But I would think employees who work with pets of others would be animal lovers themselves. I found that this isn't always the case. The wait is very long and there's no parking in the lot until an employee reports to work and unlock the gates. Thank goodness the service you need, once completed doesn't take long. I was there at 6:00 am for usually there are pet owners who arrive even before 6:00! The wait is worth it especially if you have multiple pets. They just need more caring tech employees. The office staff are patient and nice enough. read more

Inexpensive basic services and shots and spay/neutering services. No appointment needed but arrive earlier the better in case fill up .

VERRY CHEAP AND AFFORDABLE!!!! I brought my fur baby Keke here and they handled everything so well, very gentle with her and gave me all the information needed. we did wait an hr but come to find out they were just short staffed this day! definitely bringing my Keke here again. p.s. staff was also really nice and welcoming read more

Wait wait long time. They accept walk ins. All in all worth it. The Doctors are very dedicated to helping your animal and quality care they need. read more

UPDATE AFTER 2 HOUR 30 MINS ON PHONE: I am once again put in the back of line at #17! Its the THIRD TIME! It seems like Rachel is signing off as business manager Alexandra on her replies to these reviews (see attached pic). This Rachel person also included a general info email for me to email her my number so I don't have to jump back and forth on the phone line...A GENERAL INFO EMAIL. I'd probably would wait days for a reply! PLEASE EVERYONE DO THESE VETS AND RECEPTIONIST A FAVOR, SINCE THEYRE SO BUSY, BY NOT CALLING OR EVEN THINK OF PUTTING YOUR FUR BABY WITH THIS VET HOSPITAL! Will definitely report this establishment to lose their license this is very unacceptable. ORIGINAL REVIEW: This review is solely for their phone system! Be aware, you will be on a wait for hours being jumped up and down the waiting line! 2 hours ago I called in to schedule an appointment for neutering my cat, which is ONLY BY CALL IN APPOINTMENT ONLY. I was #11 in line and over time went down to #7...then all of a sudden went back up to #11 in line! Now #11 again I waited and waited, over time I went down to #6...then guess what happens? I went back up the line to #17! Each jump back of the line NO ONE has answered me! I have no idea how I was jumped back behind the line TWICE. Unfortunately I am still waiting on this call, I wonder when it'll jump me back of the line? Maybe in another hour? Perhaps finding someone to code your website with an online scheduling because this is not it. read more

Golden State Humane Society - Veterinarians Near Me - Long Beach, California

I have been coming to golden state. Humane society for at least 18 years and it is at its worst. I am only here for puppy shots. And I've been here since 830. This morning and it is now 11: 0 6. They take 1 person at a time and for 1 person. So your dog and yourself are waiting in the parking lot, because they don't even let you inside. This is the worst place to come. read more

Great staff and vets. The wait is worth it. Pricing is very fair and the care is great

The prices are ok, the staff is fine. I wish they would have a more transparent way of doing things. They do surgery from 9 to 12 and they expect people to be waiting to be seen all day even though they know they won't see you until after 1 pm. Why can you just say come back then or give people a time to come back. read more

I am so sad that I live so far away from the Garden Grove office! They at least answer the phone when you call! No leaving a message that you'll never receive a callback from or even know if the message was even LISTENED TO! People who love their furbabies NEED to talk to someone who cares as much as you do! This isn't McDonald's where it doesn't matter the kind of service you give. These are living, breathing beings and if the owners of the business can't hire MORE people to help take care of the overworked staff in Long Beach, then WHY are they even IN the business of helping people and their beloved pets?! THERE! I've said my piece! Thank you for listening to my RANT! May have to drive to Garden Grove.... read more

Golden State Humane Society - Boots C. Collins at the top (If you get the reference you LOVE Parliament!) Baby Boots at the bottom (we call him BB!) - Veterinarians Near Me - Long Beach, California

This place is a joke. I took my cat here because he was very sick lethargic and they looked at him and said that he needed better treatment and ended up charging me $50 just for telling me I needed to go somewhere else. We got scammed. read more

I took my dog to be neutered. I came in about 3 weeks before his neutering to get updated with his vaccines. I love love this humane society. I've been in the past for other dogs I've owned. On the day of surgery I got there at appointed time. There were other dogs ahead of me but it was a seamless process. I left and returned around 3p. My little guy did very well!! He is all neutered and he did great!! I love the progressive team here!!!! read more

Okay So My Pup Mia had a upset stomach , vomiting and diarrhea for 3 days . I finally decided it was time to do something ! I found Golden State Humane Society through my brother . I saw bad reviews in regards to phone lines not being picked up , so instead of coming here and leaving a bad review on that I showed up early morning instead . A Tip I have is Show Up REALLY REALLY REALLY early ONLY IF YOUR PET IS SICK (VOMITING,DIARRHEA,LOSS OF APPETITE, BLOOD IN STOOL) They do not do any type of ultrasounds or X-rays so PLEASE TAKE THIS IN CONSIDERATION!! I showed up at 7am on the DOT I was the 5th person in line to see the veterinarian. Please take in mind as well THEY'RE IS 2 LINES , LINE ON THE LEFT IS FOR VET CLINIC MEANING YOU WANT YOUR DOG TO BE SEEN BY A VETERINARIAN, THE LINE ON THE RIGHT IS FOR VACCINES ONLY For VACCINES YOU CAN NOT MAKE APPOINTMENTS IT IS A FIRST COME FIRST SERVE BASIS AND THEY TAKE ABOUT 40-50 PATIENTS ONLY IN A DAY SO IF YOU WANT A GUARANTEED SPOT SHOW UP EARLY ! FOR VETERINARIAN SICK VISITS THEY DO APPOINTMENTS BUT YOU HAVE TO SHOW UP IN PERSON TO MAKE THE APPOINTMENT WEEKS IN ADVANCE ‼ THE MOST THEY TAKE IS 4-6 WALK INS WITH NO APPOINTMENTS ‼ The Staff was very friendly and informative ! The Dr/Veterinarian Herself So Sweet , Friendly & Very Very Informative. The visit did not feel rushed at all ! Overall wait time for me to be seen was 5hrs BUT ONLY BECAUSE WE WERE WALK INS WITH NO APPOINTMENT! I saw many people come in with appointments and were seen within 15minutes of arriving. Now With Pricing , I paid 250$ Dollars for the whole visit . I'm going to write down the prices below and hopefully this will help some of you as I wish somebody would of done for me ! Blood Work - 120$ IV Fluids- 40 $ Consultation-45$ Medication 2 Types of Pills -45$ Overall I rate this Vet Clinic 5/5 because other places were charging me 700$ or More & The Dr/Staff made me feel very welcomed and satisfied with the way they treated my sweet baby dog Mia . Thank You Everyone Here At Golden State Humane Society read more

Golden State Humane Society - My Baby Dog Mia - Veterinarians Near Me - Long Beach, California

Zamira is the nicest most compassionate worker at Golden State . Great customer service

Customer service is VERY rude! Kelly does not need to be answering phones for people who are concerned. Kindness goes a long way, and Kelly is not kind! read more

Took my pet in here for some bloodwork & a urinalysis, the nurse that did the Cystocentesis to get his pee & grabbed the pooped out of his butt with her index finger this is what was told me, I believe her name is Mary; she's an asian woman. She left his anal hole very swollen and he was licking at his penis area alot since he came back from getting everything done, he never licked his genitals as much before. It's like he was licking because it was irritated or hurting him of some sorts..I would never bring any pet here again for any type of Bloodwork or test, the only thing this place had going is very cheap vaccines compared to others. Anything else please go to an actual walk in vet if you need real services other than vaccines! Don't put your pet at risk trying to be cheap like me cause I'm pretty sure they hurt him bad after doing all the bloodwork & everything Cystocentesis is done with a needle and I truly belive she poked my boy wrong. read more

They are very unprofessional! Very Rude! Came in the morning around 10am for a walk in to see the Vet. I clearly stated that my dog needed to see the doctor. I was told yo return for an appt at 2pm When I returned I was informed that who ever checked me in put me down for vaccines , and who's telling me this is the same person who I spoke to in the morning. The only person I spoke too. She made a mistake herself for not listening to me and just assumed I was here for vaccines. So now at this point I'm placed at the end and Catherine the receptionist who clearly made the mistake she picked up a sarcastic rude attitude when it was clearly her mistake. I spoke to the office manager but it really didn't help and was useless because it was obvious Catherine had gone in to speak to her before me and was already making up all this reason to excuse her rude behavior. read more

Called to see if we could squeeze in a neuter for Kumo and luckily they had 1 appointment left for the next day! We took it. Drop off is between 8-830am. When we arrived there were a lot of pups waiting for vaccinations, we got to skip that since we were just dropping Kumo off. The vet did a physical check up on him, they gave him 2 shots and took him away. We got to pick him up by 2pm and he seems to be doing just fine! Just adjusting to the cone, normal. I want to just say that every staff that we've encountered here from the front desk, to the vet assistants, and the vet herself gave exceptional service! I imagine it must be crazy here and I appreciate how friendly they are not only to us, but to all the fur babies also. read more

Golden State Humane Society - Cone of shame :( - Veterinarians Near Me - Long Beach, California

I BEG THAT YOU PLEASE READ BEFORE YOU TAKE YOUR FUR BABIES HERE. !!!!!!!! I received a call this morning saying that my dog had some sort of rash, or allergic reaction. So I called. I waited over a month in order for this appointment to take place. She is getting spayed today. (She is currently there). The line stated that I was the next caller it would take about 2 minutes in order for someone to pick up the phone. (I'm at work) I was on hold for over 17 minutes. A girl named April picked up and was giggling and laughing while she was answering the phone. She asked if I could be placed on hold. Told her no, I have a quick question. Than she proceeded to lie and said that there was another call in front of me. How if I was next? I told her that I've been on hold for 17 minutes. She didn't care and put me on hold. I waited another 5. Then I asked what her name was. SHE LIED AND SAID PAM! (She was hesitant to say her name) When I can tell the voice! It was the same voice! I explained to "Pam" that I was on the phone with April, and wanted her last name. She said she couldn't do that. I said why? And she said because she didn't know it, and said one moment. PLACED ME ON HOLD AGAIN! (Another 4-7 minute) She finally picked up again. I asked once again who I was talking too she said Pam. I asked for Pam's last name. She didn't want to give it to me until I finally told her that my dog was there, customer service is horrible, and I wanted her last name. She finally told that it was Aguilar. I told her that at this point I wanted to speak with a supervisor because this was not okay. Alonzo picked up. I told him about the voicemail o received, we cleared it up. And then asked him about this "Pam." No one with that name works there. But APRIL AGUILAR does. This girl lied about her name, terrible customer service, and doesn't take her job seriously. I am not okay with this type of customer service especially when it comes to my money, and my fur babies well being. Not a good look, and it doesn't suit right with me. I hope my fue baby is being properly taken care of. I'm currently at work, and can't leave. I really do hope that the vets are nothing like her and her poor work ethic. read more

Very poor phone service. I called every time was not available. I left message, no returned call. I got connected the person put me on hold to listen music for 15 minutes and never come back. I am not able to cancel the appointment. This is low cost service, including poor service and attitude to the staff. I wonder they got paid $3.35 an hour would have that type of service. read more

I brought my cat in. I unfortunately had to put her to sleep. They Charged me $250 to cremate her privately. When I got there, I couldn't even be in the same room with my cat. And on top of that, THEY SPELLED MY CATS NAME WRONG ON EVERYTHING. HER NAME IS JUNIPER. NOT "KITTY". They offered to redur her name plate and tags. Not knowing that everything else in the box was spelled wrong. This very expensive MISTAKE. AND THEY ARENT REFUNDING ME!!!!! I don't even know if they is really my cat. So upset!!!DO NOT CREMATE YOUR PETS HERE. THEY DONT CARE ABOUT YOU OR THE ANIMALS. read more

Golden State Humane Society - A typo mistake - Veterinarians Near Me - Long Beach, California

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I wanted to thank Dee from the Golden State Humane Society she made my day last week. My Teacup Shih-tzu went missing for 6 months. The person who had her new she was chipped but did not call me until she was taken to your clinic. I can't thank Dee enough for checking for a chip on my dog. She stayed on the phone with me for a long time and she informed the person that the dog belongs to me. I was reunited with my 13-month-old puppy after 6 months. Thank You, Golden State Humane Society for a kind, polite and caring person. read more

Garden grove location - this was a great place when it was opened. The workers were very kind, the vets all seem to care as you can tell bow they treat our pets. So sad they are closed, I was forced to to to long Beach location. Long Beach location- the waiting is about the same at garden grove location. The care is the same as well, great people that work there, organized as expected since uts always packed. I woukd definitely recommend this place for pet care. I've gone to others and they charge you double then the expected fee. read more

This spot has received a one star review on my end due to the staffs inefficiency. My cat was scheduled to be neutered at this clinic and there were complications. I signed a document informing me that I would possibly pay additional charges given that my cat may have a retained testicle. He in fact did have a retained testicle and I paid in full, but the staff did not inform me until my arrival which was unexpected and unprofessional. I even called the day prior in the evening to check on my cats status, to which nobody informed me of his situation about his retained testicle or that I would be paying more. Upon my arrival home I did notice my cat to be missing a nipple, which was seemingly ripped off when they were shaving his stomach to perform surgery. This to me indicates the clinics lack of respect to my cat and what was a "rushed" surgery. Please I inform everyone reading this, be aware that this clinic does in fact see many animals a day, and your animal is by no means special to them whatsoever. They just want their money. My family and I did reach out and explain our status, we are currently awaiting a response to further discuss legal action that will be taken on this clinic. read more

Golden State Humane Society - Notice his top nipple is normal, and the bottom has been ripped off while they were shaving him. - Veterinarians Near Me - Long Beach, California

It was my first time here and I brought my Pomeranian due to the issue of her having bloody jelly like poop and diarrhea. I actually liked that they were actually concerned with her health, they were really friendly, my Pom loved them, and they literally help my Pom literally overnight after their medication and recommendations. I've been too many vets and at one point recently I was charged 941 for just a check up, one medication, and blood work. That experience felt terrible mainly because my senior dog still passed. That veterinary didn't help and he was also so concerned with the prices. I went from 426 to 941 at the end of my visit. They also didn't let me get my invoice due to the fact they were charging my visit as surgery. This vet was called Bellwood Animal Hospital, a bad experience there and literally the only doctor there only cares about money. Does not care for anything else just money, this vet left a bad taste in my mouth. I ran into so many of these vets but this vet was THE worst. I let a friend know my situation and she told me that there's an actual good vet in Long Beach and she recommended me Golden State. She explained to me the process so I came and did it. Yes it's a long time of waiting and standing especially now that it's hot, it can really suck but I'm glad I stuck through it and I gave this vet a chance because they actually cared. My Pomeranian seemed happy to be with the staff, and they did any exams that actually seemed necessary for her. The doctor sounded concerned for her and she explained what was going to happen and what they can do for her. The bill was inexpensive, we did blood work and they did an exam to see if she had any parasites along with a medication and a note with recommendation. Gladly enough what the doctor explained and recommended us to do literally is working. My Pomeranian is having healthy poops. I would totally recommend this place, you just have to deal with arriving here as early as 6:00am and wait in line until 9:00am. Don't bring your pets for this part since this part you'll only be filling out information and signing. After this they'll ask you to come at a later time, that's when you bring your pet. Make sure to bring an umbrella, bug spray, and water to keep yourself shaded since it's really hot out and to prevent mosquito bites. read more

Golden State Humane Society - Veterinarians Near Me - Long Beach, California

I had read some of the reviews on here & honestly I almost cancelled my appointment but I had it for 3 months so I went ahead & kept it. I was having my fur baby neutered and honestly I thought it was so unnecessary because he didn't exhibit any signs of why they recommend but due to peer pressure I did it. I arrive about 7:30 and there was a long line that was backed up into the Carl's Jr. parking lot but when they opened the gate there was plenty of parking inside. I waited in line & 8 they opened up & everything moved pretty quickly. I was met with a very friendly staff. I asked the questions I had they answered then I left my baby with them. I was told to come back between 2 & 4. I arrived back at 2 again met with very friendly staff got my baby and home we went. I can not even see the incision on him. They did amazing job. My regular vet wanted between 600 & 1000 for this same procedure and the humane society was 175. I mean that's a huge difference for the same thing. Thank you Golden State for not price gouging and taking care of my baby. read more

I will have to update this review once I get my cat back from his neutering here! But I feel like this place deserves 5 stars since they are an affordable vet care place after all and although the lines are terrible, it's worth the wait! The staff was kind, I had no issue with any staff here, as soon as I went into drop off line, they helped me check in and drop off my little fur baby! I'll do an update tomorrow when I get my cat from here, but for now, this place is amazing and convenient! Update: incision is healing pretty well and my cat is doing amazing! Great price too, i paid 165, they charge according to the weight, hope this helps read more

Golden State Humane Society - My recently neutered baby boy! - Veterinarians Near Me - Long Beach, California

My experience with this particular Golden State Humane Society was not bad, but it was stressful due to the long wait outside in the heat (even with an appointment I waited two hours). Overall, the medical services provided were adequate and I was pleased with staff. I had an appointment for my dog to be spayed. I was told to drop her off at 8am. I arrived at 7:15am and there was already a long line of people both on foot and in vehicles lined up around the block. After parking down the street (as the lot was full the moment the gates opened). I then waited in one of three long lines from 7:45 to 10am. It was in the 90's, and very difficult to keep my puppy calm with so many other dogs and dozens of people around. This aspect of the experience is what I found to be most difficult and physically draining. I waited for two hours (even though I had an appointment scheduled for 8am) before a staff member approached me and asked for my name and paperwork. The staff were very nice and doing their best to accommodate everyone in a timely manner. I was informed that my dog would be ready for pickup by 2pm. I arrived promptly at 2pm and waited nearly 90 minutes outside in the heat for someone to come outside and take my credit card for payment. To spay my 50lb dog I was charged a total of $460. They were unable to provide me with a receipt for my payment because they said the system was down. The incision looks good and my dog seems to be doing well after the surgery. The staff was friendly and I am sure they did their best under the circumstances. Visiting the Golden State Humane Society in Long Beach is an ALL day commitment so be prepared. Also, I would highly recommend bringing someone along with you as this would have made it much easier. If you need cheap animal care and have the patience to wait a long time then I would recommend taking your pet here. read more

Golden State Humane Society - Veterinarians Near Me - Long Beach, California

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Got both my male and female pups fixed here 2 and a half days ago and there were no issues whatsoever. They seem to be themselves by the next day. Also they're incisions looked healthy and healing perfectly within 2 and a half days! Barely any redness if any at all. They got 3 days of pain meds which was nice. All for a discounted price which is so helpful. Amazing. Definitely would recommend! Thank you doctors and staff for taking care of my babies. read more

Golden State Humane Society - Barely any redness on scrotum - Veterinarians Near Me - Long Beach, California

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Worst place ever. Waited for hours for them to see my dog after they told me to come back at 1 and they didn't see me, then to come back at 3 and still they didn't see me. I found out my dogs papers were in the trash! They ended up not seeing my dog. Waste of time and money. Do NOT recommend read more

Dropped off my cat yesterday to get spayed and picked her up today^.^ she is very sad but her incision looks good would definitely give 5 stars but this place REALLY needs to do something about the wait lines/time other than that, staff is great! read more

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