As the owner of SRT Towing, I cannot recommend Transmax Transmissions in Ocala, Florida, highly enough! After a frustrating and costly experience with Lane's Transmission, Transmax stepped in and turned our situation around with professionalism, expertise, and exceptional service. Our ordeal began when one of our flatbed tow trucks, equipped with an Allison 2000 transmission, broke down. We initially took it to Lane's Transmission in Ocala, as one of our employees had prior experience with them. Lane's assured us they could rebuild the transmission in one to two weeks. However, what followed was a seven-week nightmare. We had to return five times because the transmission was consistently stuck in limp mode, rendering our truck unusable. Each visit was met with excuses, and it became clear that Lane's lacked the expertise to properly rebuild the transmission. This significantly disrupted our business operations, leaving us frustrated and skeptical about finding a reliable solution. Desperate for a fix, we limped the truck over to Transmax Transmissions, and it was immediately evident we had made the right choice. From the moment we walked in, Lisa listened attentively to our entire situation, documenting every detail with care and professionalism. She made us feel heard and understood, which was a stark contrast to our prior experience. Within just six hours, Chris called with a detailed diagnosis: Lane's had installed incorrect and subpar parts in our transmission. He recommended a proper rebuild, and though we were hesitant after our experience with Lane's, we trusted Transmax to get it right. Transmax delivered beyond our expectations. They completed the rebuild in just one week, staying within their proposed budget. They even replaced a faulty switch to ensure the transmission operated flawlessly. The final paperwork was clear and transparent, and they went above and beyond by offering to provide us with the incorrect and substandard parts Lane's had used, giving us peace of mind about the quality of their work. Since the repair, we've driven the flatbed all over Florida, and it's been running perfectly--purring like a kitten! The team at Transmax Transmissions demonstrated unparalleled expertise, efficiency, and customer care. Their commitment to getting the job done right the first time has earned our trust and loyalty. For all our future fleet maintenance needs, SRT Towing will be going nowhere else but Transmax Transmissions. If you're looking for a transmission shop that delivers on its promises with honesty and skill, look no further than Transmax in Ocala. Five stars, hands down! read more

I'm writing this review for those that read the reviews to determine if they are doing to do business with an organization. A little background to my review...I had been to 2 other so called reputable transmission shops in the Ocala area. Both of which after their diagnostics machine say I needed a new transmission. But the odd thing was when I drove the truck to these shops, I didn't see, smell or feel like there was anything wrong with the transmission. I'm not the driver of the truck, it's driven by one of my employees who reported that there "Might Be" an issue with the transmission. I called Trans Max Transmissions and spoke with Chris to get a third price without having to take it in for a 3rd diagnostic test. At this point I was just trying to get the 3 quotes for a new trans. After about 15 mins on the phone Chris convinced me to bring it in for testing. When I arrived at the shop, my truck was pulled in immediately and within 30 mins Chris came and gave me my results..."Your truck was low on transmission fluid and DOES NOT need a rebuilt transmission at this time..." Chris not only filled my trans fluid...ne said since I had been to 2 other shops and paid their diagnostic fees, he wasn't going to charge me another one. I insisted to allow me to pay since he just saved me a rebuild on the transmission. Chris refused and said he would like to earn my business when the time came. Folks...Chris brought back faith that there are still some honest mechanics out there even today. So, for this day forward Chris & his team of amazing mechanics has earned not only my commercial fleet account...they have earned my personal cars and trucks! And to not wait until a break down, we will have immediately all our oil changes and preventative maintenance work performed by Trans Max Transmission! So...if you want an honest and reputable shop to have your repairs done at...I highly recommend Chris and his team!!! read more

Well it all started when my 2016 GMC Sierra with the 8L90 8 speed transmission started throwing "check engine" codes left and right. First transmission shop I went to gave me the run around and kept me in the dark begging for answers for 3 weeks, and after already paying 800 towards a new wire harnes for some reason as this is where they wanted to start with my transmission. I went to Chris at Transmaxx/ Ventran repair service on a Tuesday evening at 3pm to find out his availability and ended up dropping my truck off the next day for a full diagnostics. Chris ordered the part, I dropped my truck off Thursday night and had it back Friday evening by 3pm fully repaired, for less than what he originally quoted and half of what the dealership and other transmission shop wanted to do to my truck and charge me for it. Very stand up guy to deal with, excellent employees who care about their customers experience. Highly recommended and trustworthy. Thought I need led a full rebuild and ended up being just my torqu converter, but would not have found this out with Transmaxx/Vetrans repair service. read more

This shop is a dying breed. Chris took time to talk with me and to hear my thoughts about my vehicle. He didn't try to upsell me in any way and addressed all my concerns. He did a complete Transmission fluid exchange including a new transmission filter. He replaced the transfer case lubricant as well. He checked both differential oil levels and reported no issues. He not only met but exceeded my expectations and being new to Ocala, I needed to and have found a full service auto shop 4 miles from my home. His whole shop operates with the honesty and integrity unheard of in this crazy world we now occupy. Thank you Heavenly Father for leading me into this business 2 weeks ago.Lisa, his administrative assistant has great people skills as does Chris and I felt welcome from the moment I entered his establishment. Kudos to all! read more

Chris and his team at Transmax went above and beyond for me recently - I would highly recommend them to anyone without hesitation. My teenage daughter was down in FL when her truck lost power. We live 8 hours away so I needed to find someone I could trust - both to send my daughter to and to properly fix the truck without me being there. Chris and the folks at Transmax put my mind at ease and quickly made the necessary repairs to get the truck running again (and less expensive than I would have paid at most other places). I'm generally not the type to write reviews but my experience with Transmax warranted positive feedback. It was a pleasure dealing with them - they were communicative with me throughout the process and the truck is running great again. I would highly recommend them. read more

Chris and his team, especially the office staff member Lisa was amazing. Trans Max Transmission went above and beyond to assist me in my time of crisis with my car. The initial call I made to Trans Max Transmission was reassuring. After speaking with Chris, I knew I called the right place. Chris provided information about towing, diagnostic testing, repair time frame, and financing options. Trans Max Transmission gets a 5 star rating from me; due to the quality of work, customer service, and the affordability. Because of my experience I will always patronize Trans Max Transmission for all my auto repairs. I will recommend to Trans Max Transmission to everyone I know. If you need your transmission repair, give them a call. It will be worth it. M. Williams 06/03/24 read more

Absolutely fantastic service, quick and hassle free Chris and his team are Absolutely wonderful and definitely go above and beyond for the customers. Had a issue with my transmission stranding me at my house fast response time and had my vehicle to the shop within the same day. Turn around time was quick being I needed a full rebuild, team was even 2 steps head of all my questions about bypassing my oem integrated transmission cooler and went ahead by passed it and added a stand alone unit. All in all highly recommend this team for any transmission related issues, aswell as earned any future self reference for where to go first time around! read more

Chris and the crew at Trans Max Transmissions are top notch! I live out of state with an elderly mother in Ocala. When my mothers car was in desperate need of a new transmission I was very nervous that we would get taken advantage of. Chris held my mothers hand as if she was his mother. Chris found ways to keep our costs as tight as he could with great value and the work got done in expert fashion! I could not speak higher of the experience with Chris and the Tran Max Transmission team and would recommend them to anyone in need of vehicle service. read more

I'll be a life long customer of TransMax. They fixed my car's transmission in 4 business days for $500 less than I was quoted at a chain auto repair shop. They helped me get financing and they helped us with early drop offs and late pick ups. They kept us updated on the status of the repair each day. On the drive home, I felt like I was driving a brand new car. The manager wanted to follow up and check on the transmission in 30 days, so they stand by their work. Overall, the provided a level of quality and service that is hard to find. read more

My husband and I cannot express how impressed we are with Chris and Lisa and the Transmax team. When you hear that your car has a transmission problem, your initial thought is panic. It turned out our car only had a gear problem. This company showed HONESTY and INTEGRITY. Even more importantly, when we spoke to both Chris and Lisa on the phone and in person, their words and demeanor just exuded kindness and Godliness. It was like we were talking to family; they truly wanted to help us. read more

Will definitely have Trans Max do any future service on my Lincoln! The owner Chris Pozek is extremely knowledgeable(really knows his stuff and how to run a business). Great job and great price too. His service advisor, Lisa, is right on the ball, really knows her job. She is a super baker, treated us to homemade cake and coffee while we waited for transmission service. Both Chris and Lisa are personable, and friendly, and they care about the service they provide. read more

Chris and the crew were absolutely awesome! They went above and beyond to help me under a really expensive and unfortunate situation. They were upfront with everything from the start and the customer service was just top notch! They offer multiple financing options and really work with you. If you're in the area in need of a transmission shop, TransMax Transmissions is the place to go! read more

GREAT CUSTOMER SERVICE!!!! These guys are so nice and they actually want to help you when you call! They did all the work we needed and were honest about the problems we were facing. We had codes reading that the problem could have possibly been much worse than they actually were but they found the issues and solved them at a much much lower price than expected. read more

I had a pleasant surprise when I visited Trans Max. They did what they said they would and did not surprise me with any additional charges. They were truthful and honest in our interaction and repaired my vehicle properly. They kept me updated on the repair progress and delivered the work completion when they said they would. read more

I can not say enough about the technical expertise available at Trans Max, or say enough about the great customer service they provide. Kept me in the loop during the ongoing repairs, and the team was extremely helpful in helping me understand the problems, and solutions, with my transmission. Thanks to the entire team. read more

Chris runs a top notch company. Everyone is friendly and they don't upsell, they fix what is broken and keep you informed of progress. This was my first time going there, but I will definitely be coming back for all of my car repairs. He is a huge supporter of veterans. I can't recommend him enough. read more

I've had the opportunity to have my vehicle serviced and repaired by this company and I highly recommend them. They're very explanatory from beginning to end and they're very professional and honest. I truly am grateful to have found such a warm welcoming place to have my vehicle repair done read more

veteran owned and will work with you. I live about an hour away and the picked me up to get the vehicle. Also pretty nice to have a 24k warranty. On my way home with the vehicle the cable snapped and they brought the mechanic and picked it up for repair with no questions asked. read more

I have never been to a more friendly, caring and honest auto service center that does amazing work and will never try to sell you something you don't need. No matter where you live in Ocala or surrounding areas they are worth the drive. If I could give them a "10" I would!! read more