Called the most popular place in Ocala to install a gooseneck hitch in my 2024 F250 on short…read morenotice. They were swamped and recommended Don's Garage for faster turn around. After setting an appointment, I noticed a few bad Yelp reviews. I spoke to a service manager about my concerns. He assured me the utmost attention would be given to the installation the B&W hitch in my truck bed. I planned to leave the truck for the 4 hour install but the waiting room, although small had a nice smelling candle burning, a space heater keeping it cozy and seating was comfortable enough to stay and work on my computer. All the staff was polite and courteous and even opened my truck door when I was leaving. The cost was better than some of the competitors. If my truck wasn't under warranty I would take it to Don's for service. Highly recommend.

Exhaust went out in my husband's truck driving back home hours away and they were able to…read moreaccommodate and get it all fixed in less than 2 hours. Very professional and affordable would recommend coming here to anyone if you need work done.

Took my bmw in for ac condenser, general tune-up and oil change. Absolutely great service with…read moreefficient turnaround time. Communicated the entire time. Price was more than reasonable. Thanks

Best shop in the Biz, the only place I trust with any VW/Audi. Luis is extremely knowledgeable and…read moreoffers top notch service!!!

Listen I'm in Ocala for a travel assignment, my car started to cut off for no apparent reasons, my…read morehusband found this shop online for me based on reviews, I dropped my car off and they diagnosed the problem and had my car back to me in two days, it hasn't driven this good in forever! If your looking for a shop that offers great service quick turn around and a shop whose not trying to empty your bank account then give them a call!

Recently told higher paid employees to take a pay cut to stay on, or leave. Well they left... Now…read morethey are advertising that they are hiring. Your work will be done by unskilled kids. Once they are experienced, they will be gone. Ocala auto does not want to pay for skilled employees. Not a reputable business. Very bad to basically fire paid skilled workers for less skilled newbies. Stay away if you really want quality work from skilled technicians.

Small mom and pop shop that's been in business over 50 years! Fair prices and great work!read more

a well known owner operator a/c shop in sw ocala quoted me $230 to put in new blower motor and some…read moreinline switchy thing. i asked these people for a second opinion and it was $50 for the inline part and motor was pefect. since then my wife and i have been using them for all our repairs. prices are lower than expected. they don't rip you off as many do.they have their own tow truck i noticed. (i have triple aaa) steve & janet h.

They charged $120 for a diagnosis, then $600.00 to replace the valve gasket. The engine lights came…read moreon the next day while I was driving to work. I called them and told hey wanted another $120 for diagnosis, but we declined since the previous work was covered by warranty. They refused to fix the issue and ended our business.

Anna at Krystal Automotive is super honest, transparent, and upfront. Her and her team provide top…read morenotch customer service.