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    Veterans or Foreign Wars Post 6476

    3.5 (2 reviews)

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    18 days ago

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    Riverside County Veterans Services

    Riverside County Veterans Services

    4.2
    (45 reviews)
    8.3 mi

    Tony was so caring, compassionate, helpful, and knowledgeable. He knew just how to help and he…read moremade the process so smooth.

    I want to recognize that my assigned Veteran Service Officer has been helpful and willing to assist…read moreme. Unfortunately, my experience with another staff member, Oliver, has been consistently disappointing and has left me questioning the level of customer service veterans receive when contacting the office. While I was traveling, my assigned VSO provided me with his cell phone number and specifically instructed me to text him the following week for an update regarding my claim. I followed those instructions exactly. After sending multiple text messages and receiving no response, I called the office simply to verify that I had written down the correct phone number. Oliver answered the phone. I began explaining that my VSO had asked me to text him but I had not received a response and wanted to verify I had the correct number. Before I could even finish my sentence, Oliver interrupted me and said, "We don't do text messages. That's not our protocol. You have to come in if you want to see him." I explained that I was traveling, making an in-person visit impossible, and reiterated that I was only following the instructions my VSO had personally given me. Oliver again repeated that they do not do text messages and that I would have to come into the office. I then clarified that I was not asking him to provide me with a phone number. I simply wanted to read back the number my VSO had already given me so he could tell me whether I had copied it correctly. Oliver refused, again stating that I would have to come into the office. At no point did he attempt to help solve the problem. He did not offer to take a message for my VSO, ask for my contact information, let me know when my VSO might be available, or suggest any alternative way to communicate while I was traveling. Instead, I repeatedly received the same response: "You have to come in." Eventually, I asked why I felt like I was getting the runaround. I explained that I was simply following the instructions my VSO had given me and that repeatedly telling me "we don't do text messages" was not addressing my situation. I remained calm and respectful throughout the conversation, although I will admit my frustration became apparent after repeatedly being interrupted and denied any assistance. This is unfortunately the second interaction I have had with Oliver, and both experiences have been remarkably similar. He has consistently come across as abrupt, dismissive, and unwilling to listen before responding. Veterans often call because they need guidance, especially when circumstances prevent them from coming into the office. A few moments of active listening and a willingness to explore solutions can make a tremendous difference. My intention is not to criticize the entire Riverside County Veteran Service Office. I appreciate the work that many of the VSOs do on behalf of veterans. My hope is simply that this feedback helps improve the customer service experience, because every veteran deserves to feel heard, respected, and genuinely assisted when reaching out for help.

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    Pleasant, professional amazing Amy
    Pleasant, professional amazing Amy
    Lovely location
    Lovely location
    Short line when they open at 0800.  Hurry up and waiting now

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    Short line when they open at 0800. Hurry up and waiting now
    American Legion Post 289

    American Legion Post 289

    4.1
    (14 reviews)
    16.7 mi

    I came here for a Radolescents show and wasn't sure what to expect. I did almost a decade in the US…read moreArmy but had never stepped foot inside an American Legion (or a VFW for that matter) before so I wasn't really sure what to expect. Post 289 is located right on Buchanan Ave in Riverside but it might as well be Corona. Post 289 has its own parking lot. It's not very big and there's no markings for spaces so you just kind of go with the flow. The show was outdoors in their spacious patio. While inside I definitely observed that there were a lot of regulars. This is like a neighborhood watering hole but one in which you'll need a membership to access the cheap booze. That said I never felt uncomfortable or like an outsider. The folks there were very friendly. The show itself was great, especially the Radolescents playing their classic Blue Album in its entirety. Sound was really good and I didn't need my earplugs because it wasn't stupid loud. Casey Royer and Rikk Agnew were hanging out with the crowd so it's felt like an old school punk rock show. Unfortunately one guy was very much over-served and was probably annoying some of the bands. Would I return to Post 289 for a show? Absolutely. They have them sporadically but you have to kind of get lucky. I found this show by accident and it wasn't promoted very well (hence the unfortunate low turnout). As a matter of fact Post 289 has zero posts on their IG. Maybe Facebook is better (of which mine is deleted). Until next time, Post 289!

    I am very excited to be a new transfer member to this post's Auxiliary. The other members are very…read morefriendly and helpful. I couldn't ask for more.

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    American Legion Post 289
    American Legion Post 289
    American Legion Post 289

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    Veterans or Foreign Wars Post 6476 - veteransorganizations - Updated August 2026

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