They are HORRIBLE IF YOU WANT YOUR LOVE ONE NEGLECTED and only give showers once every 2 weeks it's…read moreok But if you truly love your love one DO NOT SEND THEM THERE I have the pics to prove the neglected my little Sister endured she is diabetic and for the time she was there she did see a foot doctor when I finally took her from sapphire and got her home her feet smelled like something had died in her socks and when I took her socks off I broke down and cried because her feet was in such a bad state that I had to clean the dirt and grime off her feet and the toe jam from under toenails that were never cut or clean.. DO NOT USE SAPPHIRE CENTER ON 3515 PARSON BLVD

Sapphire Center not good, the nurses were very unprofessional. They did not follow the doctor's…read moreorders and were irresponsible to the elderly. The nurse assistants yelled at the elderly, causing them to be nervous.

My mom stayed here for 2 months last year and had a very good experience. Could the place be…read morecleaner ? Of course , any place could be cleaner . The staff were very pleasant and helpful, when they weren't being called in 5 different directions. It's not necessarily their fault that they are short-staffed or that some patients have very high needs. We left there ready to continue recovery at home, so mission accomplished. I felt the need to post because I didn't want all the negative reviews to unfairly bias anyone's decision in going to Pavilion.

ABSOLUTE WORST PLACE EVER!!!!!! I had to take my dad out of this place and they completely botched…read morethis discharge procedure and made false claims, about why he was being discharged. My dad came out of that place worst than when he went in. I swear I think they are over medicated individuals every patient in there looks like a zombie. the social worker is completely incompetent and the guy in charge of finance is Cleary unsympathetic to family members.

excellent care given in this facility I highly approve of the care we weighed all the options and…read morethis was the best

Stay away from this HOLE. They use all these lazy agency aides who leave your loved one in soiled…read morediapers from morning til night. Saw aides sleeping while supposedly on watch by front desk. If you ask for help they walk away or say I am on a break. They leave rooms dirty and if you go to supervision they just cover it up. They do not isolate people during flu season so everyone gets sick. The aides do less than the minimum attempting to feed patients with dementia. This place is hell on earth for the vulnerable elderly.

They don't care about your loved ones. It's horrible. They just drug up everyone so that they…read moredon't have to deal with them. Only poor people go there and they are treated so unfair. Fake doctors there that don't care. I want to say this place your loved one will definitely decline there and die. Please don't bring your loved ones. Please. They don't care I will leave it into Gods hand now.

Cypress Garden is a rehabilitation facility and nursing home in Flushing, NY, formerly known as…read moreFlushing Manor Nursing Home. You cannot bring loved ones back but you can prevent tragedies from happening in the future. 1. My loved one (LO) fell at least four times, so badly to the point where there were open bloody wounds and injuries on the face and legs. LO was crying because they were left for hours in soiled diapers. That only means that the nursing assistants were physically harming residents, neglecting care and supervision. 2. The social work department had care plan meetings without informing me/the family/legal health care proxy when the patient could not make medical decisions for themselves. They also transferred my LO to another floor, again, without informing me. 3. After setting up a date to leave this place, the social work dept denied and delayed discharge to home and could not get a doctor or NP to explain why. I had to find out in the most devastating way, way too late, and not from Cypress Garden. The medical team never informed me that LO had a positive covid test amongst numerous covid positive staff and residents in the facility. There are a multitude other reasons as to why this place is appalling and continue to not take responsibility. I never heard from the administration or care team afterward. My heart goes out to all the residents and families that have experienced horrific, improper care, and negligence from Cypress Garden. If your loved one or family member passed away from this facility from March 2020 to March 2021, you can send me a message on Yelp.

If you are an active older adult looking for a warm community, a safe environment, lovely…read moreaccommodations, stimulating activities, tasty and varied meal options, and access to transportation options that free you from depending on a car, then you might consider Flushing House. I have been a resident for a few months now and I highly recommend it. The location is extraordinary. It is on a quiet street, but two blocks from the hustle and bustle of downtown Flushing with its many stores and transportation options. Manhattan is an easy commute, just a 5-minute walk to the LIRR station and a 15-minute ride to Penn Station or Grand Central. I work part-time in Manhattan, and I've never had an easier commute! Queens College, with its plays and excellent musical offerings, is a quick ride on a nearby bus. Flushing Town Hall with its stellar jazz program is four blocks away. The beautiful Flushing Library is an easy walk, as is Macy's and one of the best pizzerias in Queens. Here at Flushing House itself, there are many interesting offerings - book club, language clubs, exercise programs, both domestic and foreign movies, and a lovely rooftop atrium that is open 24 hours a day. There are many food options at each meal and, once you realize all the choices you have ( on and off the menu) you can always find something you like. One can pick up meals and take them back to one's apartment, but the communal dining room has been a way for me to meet other residents and make the acquaintance of some lovely people. The staff is kind, hardworking and understanding with residents (even when a resident might be cranky!). My apartment is very sunny, clean, and comfortable, and weekly housekeeping is included. If you are an active older adult wondering what the next step in life should be, come to one of the frequent open houses that Flushing House hosts and see for yourself. You may find, as I did, that it is a lovely place in a great location with a price that is very reasonable considering all that is included.

EVERTHING because of the Community Sales Director Marlo Molano, who gave us the complete tour of…read moreFlushing House. She was professional, personable, extremely knowledgeable, patient, empathetic, caring, ............. I could go on and on with superlatives, but I'm sure you get the picture. She made what would normally would be a very stressful situation, just the opposite. We felt both seen and heard. The tour lasted 3 hours, but we never felt rushed, pressured or patronized. This allowed my wife and me to ask all the questions and get all the information needed to make an informed decision! Thank you Marlo, you are the best!!

We had a very positive experience on the second floor with a beautiful nursing staff as well as…read moreaids , particularly Natalie,Sandy,Henry and Rene. I was so attentive a positive and went the extra mile.

My 80 year old mother was admitted to Dry Harbor Rehabilitation with serious and crippling anemia…read morefrom post-surgery internal bleeding. She was very weak and could not walk. From the time she arrived, there was someone to guide us through the process, from Galina the social worker, to Tamara, the wonderful 4th floor supervisor who is the heart and backbone of the unit. The nursing staff, and especially the techs, treat my mother with genuine kindness and patience. They always greet her with a smile and kind words, and go out of their way to keep her comfortable and calm. A special thanks to the physical therapists that work with my mother for their encouragement and commitment to her progress. They celebrate every small victory with her and somehow make difficult sessions feel hopeful. We've seen steady, remarkable improvement that we honestly didn't think possible. The building and decor are a bit dated but don't be put off by it -- the facility is clean, well-maintained, the food is good, and the culture is one of kindness, compassion and a willingness to help above all else.

Physical therapy performed, very good Nursing care for…read moremedication, come on time! Nursing assistant Merrirose, Sondra , very caring & attentive.

My wife spent 9 weeks at The Grand. There are not enough superlatives to describe the staff. A big…read moreshoutout to Amy, Anna, Annetta, Ben, Carol, Melissa, Mikey, Rebecca and the entire staff at #TheGrandRehabilitationandNursing. An extra special shoutout to Stephanie Rodriguez for all her help. The physical therapists especially Melissa and Amy are the best. The positives far outweigh the one or two negatives you may have read in other reviews. I'm so very thankful that we chose The Grand. I wholeheartedly recommend The Grand if you or a loved one are ever in need of physical rehabilitation.

Golden Age Home Care provided service for my father for the last three years before his passing. I…read morefound them to be reliable and attentive. Caring for people in their homes can often be challenging, but for the most part, the care providers performed their duties with compassion and grace and the Company Director always responded when I had questions or concerns. My family definitely appreciated the support provided by Golden Age Home Care during the period of time when it was most needed.

Golden Aged Home Care has been a life saver for me. Donna, who owns the agency, is always…read moreavailable to help with anything you need. She has a wonderful staff of competent aids that take pride in their work and truthfully, I don't know how I could manage without their care. Everything is so much better because I have such good people to help me.

Margaret Teitz rehabilitation center provided us with great team, great care and services. Thank…read moreyou to all of 6th floor stuff for caring for my father , to social worker Eric Gonzales and PT Svetlana and everyone who helped us during my father recovery.

If you care about your loved one, STAY AWAY from this place!…read moreThis facility is shady, unprofessional, and full of negligence. The staff doesn't seem to care, and the patients are not safe. It's heartbreaking how poorly they treat such vulnerable people. Avoid at all costs.

A wonderful Rehabilitation Center.This was my third time here. I had a right knee replacement…read more From the administration Mr Gordon Shah to the nursing staff to aids i was given excellent care. It is a great rehabilitation They have compassion and respect for all the patients

Communication is terrible, we were not notified of multiple discharge date changes and did not get…read morecalls back when we requested them, or when we were told that we would get them. When I raised this issue with the social worker, she repeatedly suggested I was making up the discharge date that they notified us of. This made setting up post discharge care needlessly difficult. There were also several packages that were delivered to my father, but not opened for him to access the contents (clothing), even with me calling several times to remind them that it's not enough to give him the sealed package, it needs to be opened. The first time, it took five days after delivery for him access the clothing we sent. Every time we called, we've received assurances, and they've lost my trust to follow through with their word. I would not recommend this rehab facility. Edit; after placing several additional calls, the person in charge of discharges finally returned my call the day before I go pick up my father to tell me he cannot be discharged tomorrow. She spends a significant of the phone call arguing with me, insisting that we spoke yesterday when we had not. She tells me if I'm picking him up it has to be at 11 AM. This would've been a great piece of information to relate to me sooner than the day before I am scheduled to travel across the country to pick him up on the flight I booked two weeks ago. She accuses me of "playing games" and refuses to connect me with somebody else. I still don't know if they will make a referral for him to have post discharge care. Although I have repeatedly told her I need this at this point, I have no confidence that she will actually do it.