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Valley Stream, NY

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Love To Care

5.0 (1 review)
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2 years ago

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Better Home Health Care - Education and training underway in our NY State Department of Health approved classroom

Better Home Health Care

4.8(4 reviews)
2.8 mi

My father was in Mercy Hospital for almost two weeks when we recognized he was not going to make…read moreit. The Hospice at Mercy said he was not critical enough for their in-patient services, so we had the choice of Dad going back to his Assisted Living home or to a nursing home to die. Assisted Livings are a social model where people live who need daily assistance. Dad had been at the AL for 1 1/2 years at this point and it was his home. The hospital Hospice handed me a list of agencies that provide Home Health Aides for end-of-life work. The only option was to hire a third-party care agency to administer this kind of care 24/7 for as long as Dad lasted. After a maddening 2 days calling every agency on the list, THANK GOD I found Better Home. Right away, they were a cut above many of the agencies I talked to. The intake person was competent and thoughtful of my difficult circumstances and worked to guide me though several decisions. They also could provide experienced Aides within a couple of days as opposed to several agencies I called. Paying immediately before even discussing what was needed was the opening gambit from one agency I encountered! At the AL, we were so lucky to have the Better Home Aides who really knew their business. They were competent, caring, informative and experienced. Dying is hell and witnessing it is sobering. Dad lasted 1 1/2 weeks in Hospice and my brother and I were there participating in his care almost every day. The Aides welcomed our presence and educated us. They were respectful of our needs in letting go of our Dad. I am so grateful to BH for the massive assistance they provided. Especially, I want to mention and thank publicly Sonia, Victoria, Leonard, Delphine (overnight), the very kind intake nurse who came Day 1(cannot recall name), and everyone I dealt with in the office such as Karen and the Financial person (cannot recall name). Their competence across the board made such a difference during the maelstrom of dying. Dying at the AL had hidden costs. The Mercy Hospital Hospice Good Shepherd provided Medicare-covered Hospice Services such as having an RN (Jerry) very helpfully guiding us. GS also provided the bed, oxygen, and some supplies to get us started. They provide a mandated 13 months of bereavement services, also. The AL provided "Room and Board" (no board as Dad could no longer eat), cleaning, and did the massive amounts of laundry we had. They also lent an Aide here and there to assist turning Dad. Long term AL Aides who knew us came in to cheer Dad and us, but were not involved in the care at this point. The rest of the work and direction was provided by the Better Homes Aides I mentioned above. The 24/7 Aides were $32.50/hour, but that added up to approximately $5000 for the first week. The AL had already been paid for the month so this third-party care was additional. There was also lag time in getting needed supplies, so I had to go to a med supply store myself a few times. The hospital Hospice told me they would "pick up" 4 hours of care/day from agencies on that phone list that I was originally handed. That was eventually true, but I had to fight for that discount during the 1 1/2 weeks Dad was dying and I was at his bedside. I wholeheartedly recommend Better Home for many of the reasons stated above. There is cost involved but the competent help they provided was invaluable to our family.

My family has been using BHHC for a few years now for my 91 year old Dad in his home. My Mom is 90…read moreand has needed help to care for him. Overall, they have really helped care for my Dad in a safe, respectful, friendly way. Sometimes you have to try a few aides to find the right fit for your family - the right fit for us has been Blanca. Unesh is our aide coordinator, and he has done an excellent job with communications, and trying to find the right person. Raj is the Operations Manager, and he has been a big help guiding my family with perspective in the home aide industry, and with Medicaid decisions. He is always accessible and has also been a pleasure to work with. I hope to meet the owner one day - she is a former nurse, and therefore brings a great perspective to a company that cares for people in their homes.

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Better Home Health Care - Home Health Aide preparing breakfast for her patients

Home Health Aide preparing breakfast for her patients

Better Home Health Care - Home Health Aide keeping up with her light house-keeping duties

Home Health Aide keeping up with her light house-keeping duties

Better Home Health Care

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Tlc Companions Home Care - Our store front on Broadway in Bethpage! We are provide the best home health care and elder care on Long Island

Tlc Companions Home Care

4.3(12 reviews)
12.8 mi

I have never posted a review on Yelp before, but given such positive experiences with both Greg and…read moreRobin and their wonderful agency, I feel the need to share these experiences with you. My mother is 89 years old and has a variety of health challenges as well as early onset dementia. Having dealt with several other agencies, both in NY and Florida with mixed results, I knew very early on that working with TLC Companions was going to be a much different experience. Their compassion and willingness to accommodate my mother's special needs greatly alleviated the usual stress of transitioning to a new agency. They quickly developed an effective schedule providing around the clock coverage and provided us aides who were not only capable, caring and compassionate, but who took immediate ownership of my mom's care and effectively dealt with her "occasional" difficult behavior. Additionally, TLC has been extremely reliable over the year since contracting with them, never failing to provide the required coverage - a highly unpleasant situation I sometimes experienced with other agencies. As an added bonus, talking to Greg, Robin or any of the office staff over the phone is always a joy and you walk away from these interactions with the understanding that these are truly nice people. If you are looking for a highly professional agency full of nice and caring individuals, I can not recommend TLC Companions highly enough. If not, I have a bunch of other agencies that I can recommend that I guarantee you will be less happy with!

I recommended a client to TLC and they were very happy with the care provided to their mother. Will…read moredefinitely continue to refer them in the future!

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Tlc Companions Home Care - We are always here to help anyone who is looking for home health care. Everyone needs a little TLC!

We are always here to help anyone who is looking for home health care. Everyone needs a little TLC!

Tlc Companions Home Care - Home Health Care, Homecare, Home Healthcare, elder care in Massapequa, Plainview, Bethpage, Rockville Centre, Seaford, Wantagh, Nassau, NYC

Home Health Care, Homecare, Home Healthcare, elder care in Massapequa, Plainview, Bethpage, Rockville Centre, Seaford, Wantagh, Nassau, NYC

Tlc Companions Home Care

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Love To Care - homehealthcare - Updated October 2026

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