The staff are the store are pure garbage. They charge thousands of dollars for their products but…read morethen when you reach out to them for any customer service they ghost you entirely. I left them FOUR messages regarding an issue with one of my wife's pair of shoes. We wanted to bring them in and get them repaired. Not so much as one call back. I will never do business with this particular store again and I'm even considering not purchasing Valentino products anymore. We spent $1300 for a pair of shoes and the studs fall off. I doubt they're actually produced in Italy. More like Shanghai China. And then nobody wants to respond and help to fix them. Beware!!!

poor quality shoes and items. I don't recommend and they have no returns. Poor customer service…read more I'm sure the replicas are better quality. paid $1400 for this show, they processed my transaction twice and ignored my requests to cancel and shipped me two of the same shoes, same size and all and gave me the run around when I tried to return it. they wasted my time completely and had me on the phone with PayPal. look at how dingy these $1400 shoes are! I'm appalled. Waste of money

We were in the neighborhood and decided to take a look at what this Gap location has to offer. We…read morehave been here before and find it well-stocked and organized. Its convenient location makes it easy for us to stop in whenever we're nearby. On this visit, I came away with a few men's sport shirts. They pair well with either jeans or dressier pants. I had a quick question for one of the associates, and she was very helpful, pointing me in the right direction.

An actual brick and mortar is becoming a dying breed in the city esp for chain retail. But Gap is…read moresuch an institution. Did some shopping and checked out their remodel. The store is so bright, pretty and festive. Staff is fun too! Def check them out.

I'll be frank: The items sold in this store aren't my own personal cup of tea. In fact, even if…read morethey were, I couldn't afford most of them or fit into any of the clothing, since they don't carry plus sizes. It is not uncommon for clothing pieces here to run into the many hundreds of dollars! So why am I giving this business 5 stars? For two reasons, and they are important: 1. This store is 100% WHEELCHAIR-ACCESSIBLE!!! 2. The guys who own and run the store are friendly, helpful, and know their inventory well, so if you ARE interested in buying something, they'll be able to help you with great professionalism. After all, isn't that most of what makes a store a great place? That they cater to ANYONE and EVERYONE, and do so with great customer service? I think so!

Are you there, God? It's me, Clarissa. I think I've died and gone to fashion heaven and I am…read moreobsessed. OBSESSED! Tucked away on the unassuming corner of Lexington and 18th, lies a treasure trove of threads by some of the most interesting (and arguably the best) emerging labels on the scene. From Henrik Vibskov (my fave) to Reality Studio, Rodejeber to Rachel Comey, and home goods from around the world, they've managed to get their selection just right for both men and women, yet many of the pieces are completely interchangeable and unisex. I adore their aesthetic and love that they take merchandising risks in buying pieces from collections that wouldn't be seen anywhere outside of New York. I think the best thing about the store is that the owners, Andrew and Mark still manage to keep the space accessible for everyone with their laid back demeanor and warm, welcoming, and beautifully appointed space. It's as if their other store, Aggregate Supply had an older sibling who went off to study at Central St. Martins, but still kept it real and low key with their peeps at home. Also worth noting that they price slightly below suggested retail for many of the collections they stock and have awesome sales at the end of each season. Definitely worth a visit or ten!

Gucci is my favorite designer, with Prada a close second. I wanted a brown pair of the 1953…read morehorsebit loafer, so I went to get them. Immediately upon entering, Junice greeted me with a smile, and showed me around. Ask for her for the perfect experience when you go in. I purchased the shoes and while I was there, I got a limited edition casual jacket too. Apparently there are only 12 of them in the USA, and now I have one and I love it so much. Gucci is the best, and so is Junice! Here you will find top-notch service and amazing products that will set you apart. Stay stylish!

I had the most amazing experience coming here. I came here to purchase a scarf. And left with a…read morescarf and bag. The service is got was fantastic!! I can't remember who helped me but he was wearing a blue suit. I look forward to coming back to buy some more items.

I love this store! The quality of the clothes is wonderful and the ladies here were so sweet. I…read moreneeded to get a few things for my trip to Singapore and they were very helpful. They had plenty of sizes available and I also recommend the candles. Amazing smell for my home!

My wife and I have been purchasing many items at the SF store and also on line and we couldn't be…read morehappier. Considering the creative styling and good quality, it an excellent value. Great service also.

March 2026 experience:…read more Debbie Palomo at YSL provides truly exceptional service. She has helped me purchase several bags, and every single experience has been nothing short of white-glove treatment. Her communication is always timely, thoughtful, and professional, and she consistently makes me feel like a valued client. Debbie is genuinely lovely and kind, which makes the whole shopping experience even more special. I'll absolutely continue working with her -- a client for life! YSL is lucky to have such a gem on their team.

Just went in to browse on a Saturday afternoon. They have a fair selection in two big rooms with…read moreboth men's and women's items. They have accessories, bags, clothes, and shoes. Staff was really friendly and asked if I needed help - no problem with me just browsing. Saw a pretty purse that I'm thinking about!

Upon entering the boutique, you are taken from the concrete to the luxurious simplicity of the CH…read moreworld. The products are all merchandised carefully on shelves, tables, and beautiful glass cases. They burn candles in scents of fig, jasmine, etc. which creates a calming ambiance. The staff is quick to greet and assist customers. But they are also respectful to let you wander and shop at your own pace. The men's salon is downstairs and also the next flight of stairs up houses the men's dressier options (jackets and slacks). The second floor is home to women's clothing and shoes. There's a seating area with a long couch that's great for boyfriends/husbands/children to lounge on. The view overlooks Grant Avenue and the Wells Fargo building. I love the clean aesthetic, classic cuts with modern colors and prints, and fresh roses and candles! Definitely stop by to shop with Sheila for impeccable customer service!

What a wonderful store!!! I was in need of a dress for an upcoming wedding event, and they were…read moretruly helpful. The environment as soon as you walk into the store as a totally different world. I LOVED the candles!!! Kyle was amazing to work with. Very charming and has impeccable taste. Classy place. It was a combination of classy/comfy/laidback/formal all mixed together. Loved it!!!

Staff and security were extreme nice and professional. Store was clean despite it being a Saturday…read moreevening all the staff were so friendly and offered so much help.

I stopped by the downtown Victoria's Secret with a friend because we were planning to shop. I…read moreurgently needed a restroom and used the employee-only one without asking first. I understand it wasn't a public restroom, and I should have checked with an employee. When I came out, a young staff Hispanic looking member spoke to me in a very harsh, embarrassing way and pointed out the sign. I understand the policy, but I wish she'd handled it with more compassion. Someone could have a health condition or be unable to wait. The restroom was also quite dirty, and after the interaction, my friend and I felt uncomfortable and left without buying anything. I hope the store handles situations like this more kindly in the future.