They have a cool array of frames to choose from and the staff are very kind. Very professional,…read moreclean, and comfy environment.

Came in for a routine eye exam and mistakenly signed the medical insurance form which was made to…read moreseem that issues detected and treated would be billed accordingly. The result was my mention of dry eye while wearing contacts being used to bill both vision and insurance for the same visit. I didn't receive any additional testing or treatment for this and the combined bill was in excess of 600. I now owe towards my deductible for a routine eye exam. Upon further examination, I brought it up to their front office and was immediately countered with a copy of my signature. The exchange here felt very contractual as opposed to medical and they only care about your diagnosis as a means of having more ways to bill insurance companies. Beware

I got the best vintage sun glasses, and new raybans. Such a cute mom and pop store. I forget her…read morename but the blond lady that works in the back was so nice and helpful!

Sharon was very responsive to my appointment request. During these unprecedented times, being…read moreresponsive and getting an appointment quickly is doubly impressive. She was also very helpful in selecting the right glasses for me. Thanks Sharon!

Under new management, optician Vicki Phillips and her team of Lara C. and Sheelagh M. took over…read moreafter Florence and Grant Colgary retired in late 2018. Another big change is that this boutique now accepts the Eyemed and VSP insurance plans, that may help. Lara was happy to give me a free tuneup on my old frames and explain the many changes.

They were wonderful to me. Sheehlia Murphy was a doll and helped me get a pair of really great…read moreglasses for a good price. I can't thank her enough. If you need an eye exam or glasses, this is one place you want to visit!

This is a new location for Warren Eye Care (yes, the name tells you their previous location)…read more I first became aware of them because I bought Google Glass and they were listed as one of the few places that would fill a prescription to fit their lenses. After one visit, I moved myself and my family from another local business to this place for all of our eyecare and glasses needs. The owner Michael Kim is a pleasure to deal with, he is warm, friendly, respectful and has a great sense of humor and best of all, he really knows his business. He has a few different eye doctors that are there at different days of the week and it isn't difficult to get an appointment. His shop is always spotless, I honestly wish that most restaurants had a public bathroom as clean as his. Michael is one of those business professionals that I trust completely. He is quick to tell me that I really should spend a few extra dollars to get something that will make me happy and just as quick to tell me that my prescription hasn't changed much and I probably can wait a bit longer for new glasses and save some money. His wife Gina is a lovely woman and very friendly and the eye doctors he has working for him are both great. The shop is large, clean and has a very nice selection and Michael is a master of his trade, when he takes measurements and mounts your lenses in the frames you pick, the work is perfect and he treats you as if you're his only customer and wants to make a great impression. When we visit, I bring my wife and daughter and are usually there for a while picking out frames and seeing the optometrist and I see how happy his customers are when dealing with this business. TLTR - I went here with reservations as I already had a place and felt bad about going to another business, but the care and service here is unparalleled! They easily made me and my family customers for life.

Have taken both kids there for glasses and contacts, super easy and helpful, friendly. They were…read morevery patient teaching my youngest (11 years old) to use contacts, which we wanted for safety with sports.

I am shocked that Pildes has only 3 stars (And Revolution Eyes in TriBeCa has 5!) when they are the…read morebest optical shop I have ever experienced. My husband and I have both bought several pairs of glasses from them over the past few years and their service is stellar. The staff on the shop floor are wonderful. Helpful without being pushy. And they give honest opinions about how things look. I recently had to order replacement lenses for some Tom Ford glasses I bought from them and despite that they were a difficult prescription, they had them back and ready to go in 3 days! I would highly recommend them: A great selection of high end brands, wonderful service and quick turnaround on orders. Definitely a 5-star experience!

I found this place online because I wanted a pair of Chrome Hearts and after searching, found that…read morethey were more of a niche brand and not so widely available. I'm handicapped, so before I travel anywhere far, I will call ahead to find out what obstacles I'm dealing with. The person who answered was the same person (I knew by the voice) who helped me the day I went up here, answered my questions fine, but I can't help but feel this annoyance in his voice and energy. Maybe he was busy at the store, so I didn't really think anything of it. Either way, I traveled an hour and a half from Cherry Hill, NJ to come here. The store is located on the second floor the Short Hills Mall and it's outside of the Bloomingdale department store. I use crutches and am an amputee, so knowing exactly where I am is important to me to gauge how much moving I will have to do. i get to the store and it's a small store with a few brands available on display. My mother came with me because she was interested in buying a pair of sunglasses (which she did) and didn't feel comfortable leaving me to travel alone too far. We're Korean and she was telling me how the people in the store were judging us because we looked "poor" or not what they would expect people who shop at their store to look like. I told her she was crazy and not to say anything because I just wanted my glasses and to leave. I had just walked a pretty good distance from the parking lot and I told them that I was the man that called about the Chrome Hearts. He kind of acknowledged me and was speaking about 10 feet from the counter to the Chrome Heart display. No offer to really help look or even sit. I didn't think anything of it. I asked to sit and started shopping. He brought a few pairs over and I started trying them on. I quickly found one I was interested in and selected the color for the transition lenses (I chose Amethyst). They actually told me that it would be about 2 weeks initially. I asked them to mail them because I wasn't going to come back (I own a business in Philadelphia and I usually cannot leave). I left and waited to hear back. I was anxious and was awaiting a call for any updates. A week and some change had passed, and I still hadn't heard anything back, so I called them. They picked up, but acted like they didn't know who I was initially. I even said that I was there buying the Chrome Hearts a week ago. I doubt there are few people coming in here dropping thousands on 1 pair of glasses. Especially that recently. Anyways, I keep giving them the pass that maybe they're dealing with shit and are too busy. I asked them what the status was, but no one could answer and they asked who sold me the glasses. I couldn't even answer the question because the guy didn't even introduce himself at all. But I remember his face and I never forget a face. He's a white boy with long hair and glasses. Either way, they said they would have someone call me back. I waited a couple hours and heard nothing, so I called back again. The people asked again who helped me and I said that I was supposed to get a call back but didn't hear anything. They put me on hold and FINALLY got a hold of the man. He had a very distinct voice and I immediately recognized it. He picks up and says, "HE is calling", when clearly I am the one on hold and am the one who called. I rolled my eyes and just bit my tongue. Only to find out that the lab was having issues with the tattoo that is imprinted on the lens, and that Amethyst may no longer be an option. He said he would call them and find out if it was possible in anyway, and he also asked if gray was a possibility if Amethyst was off the table. I said it was fine and awaited a call. I waited and heard nothing. SO I CALLED AGAIN. He then told me, "Oh yeah the Amethyst wasn't going to work, so I told them gray." I'm just appalled honestly. The amount of miscommunication, NO COMMUNICATION, and COMPLETE LACK of professionalism is enough to never come back. I then waited again for my call, only to have to call back AGAIN, but this time I was pissed so I let loose. I told them that I had seen better service at fast food places and expected MUCH MORE from an "upscale" retail store. I guess that lit a fire under their pompous and arrogant asses, because they ACTUALLY started calling me. I received daily updates about my glasses, and then they told me that it was going to take more time because the "LAB" fucked up the lens and it couldn't pass "quality testing". I'm over it at this point and felt compelled to write this in hopes of saving others from an absolutely HORRIBLE experience. This place did a revamp and name change and I see why now. Would never recommend and never go back. If you're looking for Chrome Hearts, then you are better going to NY and giving your money to people who actually care and appreciate it. 0/5 stars if I could.

Amazing selection and customer service!!! I couldn't be happier with everything. Thanks to the…read moreentire staff for your assistance

It's with great pleasure to give Test-Rite a 5 star review! They have a great selection of…read moredesigner eyewear and although I have a very heavy prescription, the lenses always come out looking fantastic. They are also reasonably priced. Jennifer L. always helps me and she's knowledgeable, discriminating and a perfectionist regarding how my eyewear looks. Hats off to you, Jennifer, for making my experience at Test-Rite a very pleasant one. You're the best! Thank you for always providing me with great service!

Have been a customer of Suburban Optik since they opened. While I may have tried other places like…read moreCostco, no one has had the quality and service of Suburban Optik.

This place has been sold twice over the past few years. It is not the same nice and competent…read morebusiness it used to be with the original owner. The new owners are very recent college graduate opticians and my interaction with them showed immaturity, and a lack of practical knowledge and people skills. Defensive, hesitant, ill informed. No I have no patience for incompetent "doctors" who don't listen and don't know, then cause catastrophic harm to their patients. Staying far away from these arrogant gen z'ers, and advise you do the same.

A complete joke. I went into this store over 2 weeks ago to get an eye exam from these people…read more(which the doctor was great, exam equipment a little dusty and grimy but I could deal with it because it was fast). I told these people I needed glasses because I'm constantly on the computer and they told me oh get transitional lenses. Ok whatever, as far as eyes I am 20/20 so whatever they say because I am ignorant to actual Optical Lenses. So I was looking at some shades and saw they had some Tom Fords (none I liked) so I told the lady (black one who says she "owns" the store- we will find out if she does soon), I had a pair of Tome Ford Penelopes that someone sat on that I bought from a well known store. So she says quick, "I can order them for you hun; whatever you need". So she said they would be 470. They are 385.00 at Nordstrom and Barney's but ok because I see you are money hungry and because I am taking a trip, I need these glasses asap. So here it is, 2 1/2 weeks later and no Penelopes. So I got a call Friday to come pick them up. I picked them up today. THEY ARE IN THE WRONG CASING and the box has no Marcolin sticker and the box had a different cheap sticker on them reading B8 Donna. Marcolin manufactures not just the glasses but boxes as well. So the whole shabang comes together. I have over 25 pairs of these glasses, as well as the same exact receipt from my old pair I bought UPC# 664689602346 is what my receipt has from legit glasses. Last week when I picked up my regular glasses, the lady put a pair of Christan Dior glasses inside of a Prada box and gave me a fake little black lens cloth. Oh my God I am so glad I paid credit and not cash. You know how much my bill came to for 4 pairs of glasses? $1937.00 which are all botched. My Penelopes are so lightweight I am scared to take them to a Nordstrom or Barneys to have them laugh at me!!! o.0 Unreal. I bet you these people won't see the likes of $1937.00. Then she was like today, "Oh do you want a different pair of glasses outside of the 2nd black pair your ordered"? So this means she never ordered the black pair just brown. I am so insulted, it makes no sense. Never buy eyewear from these people. Everything is questionable. I will be taking these to a legitimate Tom Ford re-seller tomorrow for my credit claim to get them evaluated. Listen to the Google reviews and stay far away. They odviously thought I was a fool. The lady had a nerve to say "Oh they came from Italy". 100% GHETTO!

This place just up and moved didn't tell their customers they were moving..i came to pick up my…read moreglasses come to this place and noone is there to help..i called the number on the door I spoke to someone once.they were suspose to call me and have someone bring me my glasses but of course I called her again no answer.so now I'm here with a pair of old broken glasses and I can't get my new ones cause their not answerin the number that's in the window..can someone please please get back to me asap